Envy 4500 stopped working (wireless issue)

I am using Mac osx 10.9.4, my one week old Envy 4500 has been working fine until yesterday.
My computer cannot find this printer on the network, although running a Wireless Network Test on the printer print out said there is "No problems found" and everyhing is a PASS and the SSID network name it is connected to is accurate.
I have tried uninstalling the printer from the computer according to instructions on this website and reinstalling the driver again, but that has not worked.
My brother is able to detect and print from his PC laptop. So the problem seems to be with my computer.
Kindly help me. Thank you.

Hello @evon1319 , and welcome to the HP Forums!
I see you're experiencing connectivity issues. I would like to help!
I would suggest deleting the printer from your print system, using this document: Uninstalling the Printer Software.
Once you have deleted it, I would suggest verifying and repairing the disk permissions: About Disk Utility's Repair Disk Permissions feature.
I would also suggest running your Apple updates: OS X: Updating OS X and Mac App Store apps
After the updates, I would recommend reinstalling the HP ENVY 4500 series Full Feature Software and Drivers.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

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Hey @cjdean1983 ,
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I understand the touch screen has stopped responding on your Omni 10 tablet.
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Thanks!
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
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Hello jsimps0110,
Welcome to the HP Forums! I understand you are unable to connect your Envy 4500 over a wireless connection. Looks like you have tried a couple of troubleshooting steps to try and fix this issue.
Please follow this HP document on 'Unable to find printer' Over A Wireless Connection.
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Please inform me your troubleshooting steps.
I worked on behalf of HP.

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I was an HP employee.
Please mark the post that solves your problem as "Accepted Solution"

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Hi agueda
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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Hi,
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"Although I work for HP, I'm speaking for myself and not on behalf of HP"
"Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

Envy 4500 stopped working (wireless issue)

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