ENVY 7640 error "There is a problem with this printer"

Hi guys. I got this printer 4 months ago and it has been working marvelous. But this weekend when I turned it on the error "There is a problem with this printer" appeared, just after it connected to my wifi network.I made several tests and the error comes only if the network is connected to the internet.When it is not connected to the internet the printer works fine (prints, scans, all via wifi).I have a MAC and an AirPort Time Capsule.Is there any set up that solves the problem?

Hi , Welcome to the HP Forums! I see that you are getting the error message, "There is a problem with this printer," with your HP Envy 7640 on Mac OS X 10.10. I am happy to help! Is this error message showing on the printer's display screen, or on the computer screen? If the error is on the computer screen, try resetting the print system. If the error is on the printer's display screen, please try a hard reset, by going to this post, How to perform a Hard Reset, by . It is important that the printer's power cable is plugged directly into the wall outlet, and not a surge protector. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well. I would also double-check that your printer's firmware is up-to-date. Getting the Latest Firmware and Product Updates. Hope this helps! “Please click the Thumbs up icon below to thank me for responding.”

Similar Messages

I am trying to install iTunes on my PC, but I get this error: "There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor." Help!

I am trying to install iTunes on my PC (using Windows 8.1), but I get this error: "There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor." The iTunes file (64-bit) I am trying to install, is named "iTunes64Setup.exe". What seems to be the problem? Help!

Hey madnest,
Thanks for the question. After reviewing your post, it sounds like you are having difficulty installing iTunes in Windows. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
Issues installing iTunes or QuickTime for Windows
Thanks for using Apple Support Communities.
Have a nice day,
Mario

Apple software update 2.1.3 is giving error "There is a problem with this Windows Installer package. A program required for this install to complete could not be run."

Apple Software Update 2.1.3.127 will not install i keep getting the error
“There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your personnel package vendor. ”
i have tried to uninstall itunes and reinstall and i can not get it to install

Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

When installing itunes 10 uding windows xp I get the following error: "There is a problem with this Windows Installerpackage. A program run as part of the setup did not finish as expected. Contact your sipport personnel or package vendor." - any ideas?

When downloading itunes 10 in windows xp, I get the following error "There is a problem with this Windoes Installer package. Aprogram run as part of the setup did not finish as expected. Contact your support personnel or package vendor." - any ideas on how to proceed?

using MSICUU2.exe didn't help me. But, the new replacement app did:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
I fixed my problem like this:
Here's the deal -
1. can you install itunes via the APPLE SOFTWARE updater?
I couldn't so I downloaded ITUNES and tried to install it that way.   Hence I got the same error hang as you. Nothing worked, (Multiple attempts at uninstall reinstall, stopping of Services, Reg cleaners etc..)
2. If answer is NO to #1 you must fixe the APPLE SOFTWARE UPDATE Program.
OK so I couldn't find a Download for this.   But: if you have WINRAR, open the ITUNES.EXE and extract the APPLESOFTWAREUPDATE.MSI file. Execute the APPLESOFTWAREUPDATE.MSI separately.   And you will not be able to install it and have a similar issue as per your Itunes install.   This of course leads you to believe that the Itunes.exe install is also installing all of these components including the applesoftwareupdate silently.   It must BOMB at that portion of the install and you are done.
3. Your goal now is to get the applesoftwareupdate installed.   How do you do this. Well - here is what I did.
a. downloaded and RUN a PC Installer FIX it tool from Microsoft. This is a replacement for the older MSI fixer they used to use.
http://support.microsoft.com/mats/Program_Install_and_Uninstall
b. It will list programs to attempt to fix.
choose AppleSoftwareUpdate.msi
c. Once it is done, then reinstall apple program updater using
AppleSoftwareUpdate.msi
Finally it should install since the Microsoft tool appraently fixed corrupted installation files in your registry for this application.
(Please note: that I also disabled any apple related services such as BONJOUR or IPOD DEvice RUN: services.msc to get there - although this man not be necesarry.)
Hence Launch this APPLE UPDATE SOFTWARE (Click the ICON in your Start menu) it should list ITUNES
select ITUNES from here and it will update.
KEY HERE is to ONLY UPDATE APPLE Stuff via the APPLE SOFTWARE UPDATE program. If that program is not working fix it. Then Bingo.
I am sorry to see folks having this problem for weeks.
APPLE,   Spread the word. PC's can get corruption in the registry on your product should the update be stopped or computer shut off during an update. etc...   Please improve your software updater program to check for invalid registry upon launching the app. This will prevent people thinking it is an APPLE issue. It appears to be a problem on your PC's registry settings for the APPLE Software update.
Bruno Ricci

While installing it gives me an error "there is a problem with this wondows installer package. A program required for this install to complete could not be run. contact your support personnel or package vendor.".... what shall i do?

while installing itunes, it gives me an error "there is a problem with this windows installer package. A program required for this install to complete could not be run. contact your support personnel or package vendor.".... what shall i do?

Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
-Griff W.

Photosmart 7520 error. there is a problem with the printer. turn printer off then on.

I have a photosmart 7520 experiencing the following issues.
Problem #1: Randomly all the lights start to blink off and on and the display reads the following :
Error . There is a problem with the printer. Turn printer off then on.
I cannot find any one action that triggers this to happen.
Problem #2: When the printer is turned on and idle, also at RANDOM times, the printer will "Ding" followed by the wireless light blinking. Then what sounds like the cartridges being cleaned, then a sound like the feeder spinning or the print head running full track from side to side, then ending with a "Ding" and then returning to normal.
When this occurs, the wireless connection is disconnected then reconnected. Also this Disables the "Scan to computer" function to all the computers on the network and requires manually re-enabling all .
From what I can tell the printer is restarting itself.
It is plugged directly into the wall outlet, no surge protector.
Tech support has already run me through the clean the print head steps, escalated me up the chain, and ultimately replaced the printer with a brand new one.
THE NEW PRINTER IS DOING ALL THE SAME THINGS AS THE PREVIOUS ONE.
This printer is connected wirelessly to a Netgear N900 router. My computers all running Windows 7, all are on the same network and workgroup and all are running Mcafee Total Protection.
If anyone is or has experienced the same or similar problems, I could sure use some help.
This question was solved.
View Solution.

How did you fix this?
I replaced an HP printer recently for a new Photosmart 7520 after a complete ink container emptied into the printer.
The old printer sometimes had difficulties switching it on and the new printer has the same problem.
Also the wireless connection regulary drops and can only be reenabled by switching of the printer and switching it back on, only this sometimes takes more than ten minutes before a simple push on the power button is translated in a power on of the printer.
Since the previous printer also suffered from these "power" issues, I think the problems are power related, but I have to check this first before I can say anything more about this.

ITunes installation error "There is a problem with this Windows Installer package..."

It states "A program required for this install to complete could not be run." What is the issue?

Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

ITunes 10.5 will not install on 32 bit Vista. Error: There is a problem with this windows installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Any ideas?

I've tried multiple times, cleaned temp files, updated windows and still cannot complete the install. I've noticed other problems with 10.5 and windows though it downloaded into my other PC fine. This is a clean install, iTunes has never been on this PC before. Any help is appreciated.

Hey madnest,
Thanks for the question. After reviewing your post, it sounds like you are having difficulty installing iTunes in Windows. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
Issues installing iTunes or QuickTime for Windows
Thanks for using Apple Support Communities.
Have a nice day,
Mario

Error:There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.

hello,
I run windows 7 home premium edition x64 on my machine HP Pavilion dv6-6b20ee ... when I try to install Apple 's iTunes this error always popup and refuse to complete the installation... I had several times to contact crosoft Team and Apple Team to fix the error but nobody could find a solution.. what should I do?? I tried everything from running SFC checkup tool to Microsoft fixer and still got no clue .. anyone please help
Sherif Basharie

Just in case, let's try a standalone AppleSoftwareUpdate.msi install.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe, and select "Extract to iTunesSetup". WinRAR will expand the contents of the file into a folder called "iTunesSetup".
Go into the folder and doubleclick the AppleSoftwareUpdate.msi to do a standalone ASU install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleSoftwareUpdate.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If not, what error message do you get? (Precise text, please.)

I need to Uninstall Apple Software Update. I am getting error. "There is a problem with this Windows Installed package.

My itunes stopped working. I uninstalled/reinstalled. But it would not complete reinstall. Started with Quicktime not loading. I have tried to install Quicktime individually. Still nothing. I now am trying to uninstall ALL itunes/Apple to attempt reinstall. But the Apple Software Update will not remove. I get the error :THERE IS A PROBLEM WITH THIS WINDOWS INSTALLER PACKAGE. A PROGRAM REQUIRED FOR THIS INSTALL TO COMPLETE COULD NOT BE RUN. CONTACT YOUR SUPPORT PERSONNEL OR PACKAGE VENDOR.

Hey madnest,
Thanks for the question. After reviewing your post, it sounds like you are having difficulty installing iTunes in Windows. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
Issues installing iTunes or QuickTime for Windows
Thanks for using Apple Support Communities.
Have a nice day,
Mario

There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your suppport personnel or package vendor. HELP!!

When I try to install the itunes upgrade to my computer I get this error: There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your suppport personnel or package vendor. Can anyone help!?!?!?!

found a solution in a different discussion.. thank god.

HT1926 Itunes download problem. Message says "there is a problem with this windows installer package. A program run as part of the setup did not finish as expected." Any suggestions on what else to do??

Message says "there is a problem with this windows installer package. A program run as part of the setup did not finish as expected."
Any suggestions on what else to do??

All - Thanks for the information.
I am receiving the same error, "There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor." Thought I found the answer in your replies above. However, I cannot find the "Apple Software Update" program either from Start -> All Programs or the Control Panel. I am running Windows XP, Service Pack 3. I would appreciate any additional guidance you have.

I keep getting the following error message when I try to update my itunes, "There is a problem with this windows installer package. Aprogram run as part of the set up did not finish as expected. Contact your support personnel or package vendor."

I keep getting the following error message when I try to update my itunes, "There is a problem with this windows installer package. Aprogram run as part of the set up did not finish as expected. Contact your support personnel or package vendor."

Yes, I had found a similar solution also. I'm running XP Pro, SP3. I went Control Panels/ Add-Remove programmes/apple software update/ change/ repair. Then run the 10.5 exe.
While the programme updated from version 8 of iTunes, my new iTunes is now a mess. Not all of my music was in the same folder previously but it all showed up on iTunes. Now many albums have been left out, some have only a few tracks and some have two copies of some tracks as well as having other tracks missing. I haven't begun to work on that.

Hi, I am getting an error message while installing iTunes store app on my windows 7 laptop stating 'There is a problem with this windoes installer package. A program required for this install to complete could not be run. Contact your package vendor'

Plz assist

Let's try the following user tip with that one:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

SCOM - -500 Internal Server Error - There is a problem with the resource you are looking for, and it cannot be displayed

Hi There,
Need your assistance on the issue that we are facing in prod environment.
We are able to open web console from remote machine and able to view monitoring pane as well as my workplace folders from console . Able to view and access alerts and other folder in the monitoring pane. We are able to view and access My Workplace folder
and able to view the reports in Favorite Reports folder. But when I click on run Report we are getting the below error "500 Internal Server Error - There is a problem with the resource you are looking for, and it cannot be displayed."
In our environment we have 3 servers one is SQL server and two are SCOM servers. Please advise how to fix this issue. Do we have to do any thing from SQL End?
Errors: Event ID 21029: Performance data from the OpsMgr connector could not be collected since opening the shared data failed with error "5L".
Event ID 6002 : Performance data from the Health Service could not be collected since opening the shared data failed with error 5L (Access is denied.).
Regards,
Sanjeev Kumar

Duplicate thread：
http://social.technet.microsoft.com/Forums/en-US/7675113e-49f0-4b3a-932b-4aceb3cfa981/scom-500-internal-server-error-there-is-a-problem-with-the-resource-you-are-looking-for-and-it?forum=operationsmanagerreporting
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

ENVY 7640 error "There is a problem with this printer"

Similar Messages

Maybe you are looking for