Envy 7640 printer chirping noise

My new printer makes a regular, quiet chirping noise when idle.  It chirps about every 10 seconds.  When I print something it seems to stop for a while.  But it always returns.  Kinda driving me crazy.
Thanks for your help.

Please contact HP Support and request a new power supply. The power supply is customer replaceable and can be easily removed by one screw.
I am in HP employee
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Similar Messages

  • Envy 7640 makes chirping noise, as does replacement

    Sorry for the RANT!
    Bought Envy 7640 and noticed audible chirping noise from power unit. Researched forums etc and found it is a common problem. Contacted HP support (very hard to find) and spent hour explaining to agent including links to forums/youtube of noise etc etc.
    No problem he says - send you a new power unit
    Are you sure as this doesnt appear to solve the problem say I
    Oh yes says agent this will work.
    Complete new printer arrives and problem is exactly the same.
    I now have to waste more time getting UPS to pick up a second printer - what a complete and utter waste of my time and HP money
    Dont see i have a choice but to take the printer back to the shop and buy another brand, cancel the ink package and start again.
    Can i find the support contact details again - can i ****
    Unless anyone can help me on this forum i will NEVER EVER go near another HP product as long as my arse points the floor

    I have brought your issue to the attention of an appropriate team within HP.
    They will likely request information from you in order to look up your case details or product serial number.
    Please look for a private message from an identified HP contact.
    Additionally, keep in mind not to publicly post serial numbers and case details.
    If you are unfamiliar with how the Forum's private message capability works, this post has instructions.
    Also our technical support is reached at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
    Aardvark1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

  • Can an Envy 7640 printer be used with a Google Chrome Operating system?

    Can an Envy 7640 printer be used with a Google Chrome Operating system?

    You are not going to find Chrome on the drop down list, there is no driver to install on chrome, as it doesn't support the concept of a device driver. The only way to print is using cloudprint.
    Cloudprint on a hp printer, means you get an email address for that printer by signing up for hp eprint.
    To sign up for hp eprint, simply touch the eprint icon on the printer's screen (that looks like a mobile device signaling a printer). This HP page has detailed steps: http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c04327805#N57
    ======================================================================================
    * I am an HP employee. *
    ** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
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  • I set up my hp envy 7640 printer but still can't receive or send fax

    I set up my HP envy 7640 printer and still cant send or receive fax when I run the test after setting up it says everything is working ok any ideal of what I might be doing wrong in the setup

    Hello @akelly4now ,
    Welcome to the HP forums.
    I understand that you are having problems with the fax feature on your Envy 7640.
    I would like to help.
    I am wondering, is your phone line analog or digital?
    If your phone is analog it will go direct to a wall jack.
    If your phone is digital it will go to a modem.
    I am asking because fax is a analog technology that sometimes does not work well with the new digital phonelines.
    Aardvark1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

  • How to resize to fit paper size? I have Envy 7640 printer.

    I accidentally was able to resize a photo the other day to fit the paper.  Now when I want to do it, I can't figure out how to do it.    I have a Mac.  Thank you in advance.

    Hi , Welcome to the HP Forums! I understand that you are wondering how to resize to fit paper size, with your HP Envy 7640 on a Mac. I am happy to help! What version of the Mac Operating System are you using? If you do not know the Operating System you are using, please visit this website. Whatsmyos. What is the name of the program you are printing from? In the meantime, please see this article, OS X Mountain Lion: Scale a document to fit your printer’s paper, as I am sure the settings are universal between Mac OS X Operating Systems. Hope this works!  “Please click the Thumbs up icon below to thank me for responding.”

  • I just purchased the envy 7640 all in one printer and need to enlarge the print

    I just purchased the all in one envy 7640 printer and want to print from my lap top but the printing that comes out is very very small and i need to enlarge it, I am not a real computer whiz so I just need step by step instructions on how to enlarge the copy being printed.  Thank You in advance for your help.

    Hey , Welcome to the HP forums! I hope you enjoy your stay here. I see that you are trying to enlarge the size of a document you are trying to print. While the specific directions will change depending on your operating system, the program you are using, and the type of document you want to print, I can certainly make sure you get pointed in the right direction. Assuming you are trying to print a text document (and please let me know if you are not) then first you will want to highlight the text you are trying to change the text of. Once highlighted you are looking for an option found at the top of most windows. The option usually has a font name to its left such as Times New Roman. When you select a larger font size it will change the highlighted text so that it matches the size you selected. I've included an image of the option below.  If you are trying to print something that is not a text document then please let me know what program you are trying to print from as well as what operating system you are using. If you are not sure what your operating system is you can click here to find it. If you have any other questions please let me know. Also, if this resolves your issues then please let other forum users know by clicking on Accept as Solution below my post. I hope this helps and I hope you have a great evening!  

  • Printer setup using english envy 7640

    I have a new HP  Envy 7640 printer.  During setup I selected English as preferred language on small printer screen.  Somehow that screen has changed to a foreign language--very confusing.  Cannot find where to make a change back to English.

    Hi,
    Change the language setting on the printer control panel
    The control panel displays text in the wrong language.
    On the printer control panel, swipe the display to the left, and then touch Setup (). TheSetup menu displays.
    Touch Preferences, which is the first option that displays on the control panel. ThePreferences menu opens.
    Touch Language, which is the third option that displays on the control panel. The Languagemenu displays.
    Touch your desired language. The Preferences menu opens in the new language
    Although I am an HP employee, I am speaking for myself and not for HP.
    --Say "Thanks" by clicking the Kudos Star in the post that helped you.
    --Please mark the post that solves your problem as "Accepted Solution"

  • Envy 7640 - problems scanning

    Hi. I'm trying to set up my Envy 7640. I have downloaded and successfully installed the 'all in one' driver package and can print wirelessly fine. I can't scan to my computer though through the HP scan tool (says printer is 'unavailable' even though it shows as available on HP utility and I can print to it) or from the printer itself (computer selected but I get error messages about there being no connection or HP Scan software is not installed).
    My computer is a Macbook Air running Yosemite (OS X 10.10.2)
    Can anyone help?
    thanks

    Hi @chris19,
    Welcome to the HP Forums!
    I noticed that you can print but not scan with your HP Envy 7640 printer on Mac OS X 10.10 wirelessly. I am happy to help you with your scanning concerns!
    To verify the printer's hardware is functioning, are you able to make copies with your printer? Copying Documents or Photos with an HP ENVY 5640, 5660, 7640 e-All-in-One, HP Officejet 5740 and 804....
    In the meantime, I would take a look through this scanning guide, A 'No Computer Found', 'Connection Required', or 'Scan Unsuccessful' Message Displays for HP ENVY 56.... 
    Hope this guide is helpful, and have a good day!
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • Installation Error HP Envy 7640

    After downloading drivers and nearly completing the installation wizard for the HP Envy 7640, I receive an error that says the installation is unable to complete. It gives me the option to "Retry" the installation. This message occurs at the end of the installation process. The printer was previously installed, and stopped working. I uninstalled the drivers and re-downloaded them, and am now unable to complete installation.

    Hey @lumaprinter!
    Welcome to the HP Support Forum. 
    I would like to assist you with your ENVY 7640 Printer's "Device Not Responding" issue.
    I have some basic troubleshooting steps that may resolve the printer's error state.  
    The first thing I suggest is to plug the printer into the wall outlet directly if it is currently in a power surge protector or extension cord. This may sound silly, but this will ensure the printer is getting full power and may eliminate any unnecessary troubleshooting. If the printer is no longer getting full power from the power surge or extension cord it may give false errors, have poor connection, paper feed issues and quality issues.
    Secondly, restoring your printer's factory defaults may resolve the error state. Here are the steps:
    From the printer's main display, touch Setup
    Touch Printer Maintenance
    Touch Restore
    Touch Restore Factory Defaults
    Once you've completed this restore, powercycle your printer again.  If the "Device Not Reponding" status persists, I would recommend contacting HP directly for technical support.
    Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
    Let me know how this works out for you.
    Have a great day
    E-roq
    I work on behalf of HP.
    Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
    Click Kudos Thumbs Up on the right to say “Thanks” for helping!

  • HP ENVY 7640 Will Not Print In Color On A Mac

    I purchased an HP Envy 7640,I'm running  10.6.8 on my Macbook pro, I can't install the driver for the printer on my computer because it says that it is not compatible. Nevertheless I am able to print, but it will not pint in color. Is there any solutions that I can try?There are no 

    Hi MrsLoghouse, 
    I would like to help you print from Word on your Mac. Because you can print from other programs, I trust the issue is not actually related to the HP Printer. Damaged documents or documents that contain damaged graphics or damaged fonts can cause print errors. Before you reinstall drivers or software, test the program's ability to print.
    1. Open a new blank document in Word.
    2. On the first line of the document, type the following text: =rand(10)
    3. Press ENTER. This inserts 10 paragraphs of sample text.
    4. Try to print the document.
    5. If the document prints successfully, change to a different font, or insert clip art, a table, or a drawing object. How to troubleshoot print failures in Word for Mac, Excel for Mac or Powerpoint for Mac.
    If the issue persists, I suggest you contact Microsoft, or reach out to the Microsoft Community.
    I hope this is helpful.
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • Envy 7640 only prints in black and white

    New ENVY 7640 all-in-one is only printing in black and white.  Test page prints in full color. When clicking on a file to print, the image turns to black and white even before printing.
    Have removed Airprint.
    Thanks for any help!
    This question was solved.
    View Solution.

    Hi,
    Click the Apple icon and select Software Update. Clcik teh top Store menu and select Reload This Page.
    If there is any HP update be sure to install it.
    Next open Printers & Scanners, remove the printer and click the plus sign to re-add it.
    If the same persists, please have a look what is listed within the Use drop down menu while adding the printer.
    As well be sure to confirm you OS version by clicking the Apple icon and then About This Mac.. what is the exact listed version number?
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • Envy 7640 won't print anything except the print quality diagnostic

    I'm trying to get a new Envy 7640 installed and working from my desktop running XP SP3.  I have it wirelessly connected to my home network and all machines can see the printer.  If I launch the HP Printer Assistant and print the quality diagnostic page, it works fine.  If I try and print a test page from Windows (or print anything else), it spools for a couple seconds, then the print job disappears.  My wireless laptop (MacBook Pro) can print just fine.
    I've already tried the following:
    Reboot the computer
    Power cycle the printer
    Uninstall/reinstall the print driver in Windows
    Connect the printer directly to the desktop via a USB cable (same result as trying to use it networked)
    Restarted the print spooler service
    Disabled print spooling for the printer via the Advanced tab of the Printer Properties
    Manually created my own TCP/IP port and configured the printer to use it
    I'm at my wit's end here.  What else can I try?  Has anyone else experienced something like this?

    The difference is a Windows print job goes through the spooler, and the situation you are describing, sounds very much like the spooler is corruppted or not working.
    You can also try manually clean the spooler,  this page may be helpful on what is the spooler and how to clean the spooler: http://www.techienewsnetwork.com/fixing-or-cleaning-the-problematic-windows-print-spooler/
    ======================================================================================
    * I am an HP employee. *
    ** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
    ***Click on White “Kudos” STAR to say thanks!***

  • Why does my HP ENVY 7640 continually shut down in the middle of printing?

    Why does my HP ENVY 7640 All-in-One printer continually shut down right in the middle of printing?

    Hi @JE66,
    Welcome to the HP Forums!
    I noticed that your HP Envy 7640 is continually shutting down during the middle of printing. I am happy to look into this for you!
    Please, take a look through the steps within this guide, The HP Printer Does Not Turn On or Respond When the Power Button is Pressed. (Even though the guide title may not match your issue, I believe the solutions will help.) Also I would suggest to watch this video:
    It is important that the printer's power cable is plugged directly into the wall outlet, and not a surge protector. See this article, Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
    Afterwards, I would also make sure that the printer's firmware is up-to-date. Getting the Latest Firmware and Product Updates.
    Hope this solves your problem, and have a great day!
    “Please click the Thumbs up icon below to thank me for responding.”
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • ENVY 7640 error "There is a problem with this printer"

    Hi guys. I got this printer 4 months ago and it has been working marvelous. But this weekend when I turned it on the error "There is a problem with this printer" appeared, just after it connected to my wifi network.I made several tests and the error comes only if the network is connected to the internet.When it is not connected to the internet the printer works fine (prints, scans, all via wifi).I have a MAC and an AirPort Time Capsule.Is there any set up that solves the problem?

    Hi , Welcome to the HP Forums! I see that you are getting the error message, "There is a problem with this printer," with your HP Envy 7640 on Mac OS X 10.10. I am happy to help!  Is this error message showing on the printer's display screen, or on the computer screen? If the error is on the computer screen, try resetting the print system. If the error is on the printer's display screen, please try a hard reset, by going to this post, How to perform a Hard Reset, by . It is important that the printer's power cable is plugged directly into the wall outlet, and not a surge protector. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well. I would also double-check that your printer's firmware is up-to-date. Getting the Latest Firmware and Product Updates. Hope this helps!  “Please click the Thumbs up icon below to thank me for responding.”

  • Envy 7640 and Windows 8.1 - Unable to print

    I've set up my Envy 7640 so that it is connected via Ethernet cable to my wireless router. Windows 7 devices can print fine to this printer. The only way I can print a document is by sending the document to the printer via my HP ePrint e-mail address.  But I don't want to print that way because it is many more steps than printing directly, and because my output is slightly shrunken because of the PDF printing process I have to go through before I can send the e-mail. I cannot print directly from my Windows 8.1 64-bit device.  Sometimes I get a message saying the device is disabled, sometimes nothing happens at all. I have four ENVY printers shown in my "Devices and Printers" folder (even though I have one physical device), none of which work:- HP ENVY 7640 series (Direct)- HP ENVY 7640 series (Network)- HP2CFC7A (HP ENVY 7640 series)- HP ePrint.   When I try using this printer, I get a message saying "unable to communicate with printer". I went through HP's online troubleshooting guides for this problem, and nothing has helped yet.  I have done the following:- Unplugged the printer and replugged it in, but I still can't print- Restarted the computer, which caused the print queue to empty out, but I still can't print- Ran the HP Print and Scan Doctor, which told me  that there was "unsuccessful communicating" with all four of the printers.- I tried opening the EWS by entering the printer's IP address (192.168.1.80) in my browser, and was successful.  I was even able to print out a test page from the EWS.- I checked the ports on each printer.  It is the correct TCP/IP port for the HP ENVY 7640 series (Direct) printer.  I get an error ("Printer Properties cannot be displayed") when trying to view the port for the HP ENVY 7640 series (Network) printer.  The port for the HP2CF7A printer is WSD-f6de40d1-ae7a-403f-8b13-38027e351af.0038.  The port for the HP ePrint printer is 192.168.1.80- Removed and re-installed the print driver software multiple times. Any ideas?  I am extremely frustrated. 

    Hi, You've got one more than me (HP ePrint, I did not istall it but I also have Fax -)      This is my loan printer and my setup is wireless (becouse my access point is in a diferent room), I only use it for testing: I can ptint from phones (Android phones, iPhone, Windows phones), tablets (iPad, Samung Galaxy, HP 7) and over a dozen of laptops (Lenovo, HP, Dell, Asus) running Windows 7, 8.1 (I hate 8) and 10 Preview. I can use ePrint, print direct, print thru my home network and the setup took only around 10 mins for the first computer (which is my loan HP Envy 17). My suggetion: Re-intall it and select wireless to see any improvement. Regards.

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