Envy Dv6-7210us Windows 8 caps lock blinking continuously

Hi,
I noticed that there was a password set on my BIOS and I read in the forums that I could reset that by taking out the CMOS battery. Well I did such and while I was doing that I decided to clean my keyboard and fan unit, so I undid the screws for the keyboard and took the keyboard off. Now, after putting everything back together, my laptop will not turn on to the BIOS and thr caps lock light is flashing continuously and thr wi-fi amber light is on. I know the continuously single flash usually means there is a problem with the CPU, but I am wondering how this could have happened. I have done everything from the forums such as reseating the memory modules, trying to restore the BIOS, letting it sit overnight while running, power resetting, and taking out the CMOS battery again. Is there any other steps that I could be missing?

Hi,
This is the Maintenance and Service Guide for your Notebook: http://h10032.www1.hp.com/ctg/Manual/c03591281.pdf
Can you please go through the replacement procedures of the components that you already replaced and confirm whether you had done everything accordingly? We will have to make sure that we are not missing on anything that is not letting the Notebook boot properly now. Please take utmost attention when you check the procedure for the procesor. If we miss on a small thing, it could be a problem.
Please support me by clicking on the Kudos star if you like my post and “Accept as Solution” if my advice answered or helped your situation. These are the best ways in which you can thank me.
I am an HP Employee. 

Similar Messages

  • HP ProBook 6540b won't boot and caps lock "blinking" continuously.

    Hi,
    I'm trying to help a friend with his laptop a Probook 6540b.
    It won't boot and caps lock "blinking" continuously.
    When I got it caps lock and num lock was "blinking" tre times... indicated memory problems, reseated the memory modules
    and the the "tre time blinking" disappeared, but caps lock now blinking continuously and the only way to shot down the computer
    is to disconnect the power.
    Anyone with some ideas???
    Janson 

    A neighbor had the same problem and asked for my assistance.  I created a rescue disk using my HP desktop running Windows 7 64-bit.  Even though her HP laptop was running Windows 7 32-bit, the disk allowed me to boot into windows on her computer.  I then went to the HP web site and downloaded the latest BIOS and then flashed it to the BIOS chip following the instructions that came with the download.  Everything is working fine now.  Hope this helps.

  • My laptop won't boot and caps lock blinking continuously (1blink in 4 sec.)

    Sir,
    Today morning I turned on laptop but laptop won't boot and wireless button glowing continuously and also caps lock blinking continuously as 1 blink per 4 sec.

    do you mean 1 blink repeating and then a pause and 1 blink repeating again? The diagnostics show that as a CPU not functional issue.http://support.hp.com/us-en/product/HP-Pavilion-15-Notebook-PC-series/6529948/model/6622489/document/c01732674#AbT2   Try a hard reset.Follow the instructions at the following web page.http://support.hp.com/us-en/product/HP-Pavilion-15-n209tx-Notebook-PC-(ENERGY-STAR)/6529948/model/6622489/document/c01684768 If a hard reset does not help, then contact HP for warranty service.  Is your notebook still in warranty?Check your warranty status Here.

  • Pavilion dv6-7010us black screen, caps lock blinking indefinitely and orange wifi light

    The laptop is a HP Pavilion dv6-7010us resently installed windows 8.1 pro, 8gb ddr3 (4gbx2), 320gb hdd (not the original hdd)
    i was giving a normal maintenance to the laptop to remove the dust, nothing of the other world, the machine where functioning pretty well 'till this moment, i turn on the laptop and i see the caps lock blinking at 1sec intervals and the wifi light in orange not blinking just led on when i turn on (NOT NUM LOCK LIGHT ON), and this is it, nothing more, i dont know what to do, i use the WINDOWS KEY + B to reset the BIOS and nothing, i leave the power botton hold for a minute without the battery nor the power source, and plug the cable and turn on again without the battery and nothing, also where testing changing the memory from slots i have 2 memories of 4gb and nothing, anybody can tell me any combination of keys to resolve this that i don't use yet?

    What did the normal maintenance include-any disassembly? I assume the laptop is still under warranty?
    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
    **Click Accept as Solution on a Reply that solves your issue to help others**

  • Envy M6 Won't Boot, Caps Lock Blinks Twice

         My wife's laptop automatically installed some HP updates Thursday.  After they installed, the laptop rebooted but only completed the shutdown portion.  During the bootup portion, it never POSTs.  It just sits there, blank screen, fan whirring, wireless radio light on (orange) and the caps lock light blinking twice every 4 or 5 seconds.  I've also noticed that when I have a thumb drive in one of the USB ports, it powers up even when the laptop is off.  And when I turn the laptop on, I see access flashes on thumb drive.
         I've tried disconnected the batteries, laptop and CMOS, with no luck.  I've tried the hard reset procedure (WIN + B and then hold power for a second), with no luck.  When I removed both sticks of RAM, it beeped properly.
         What options are available to me?

    Hi @J1mM ,
    Thank you for visiting the HP Support Forums and Welcome. I have read about your HP ENVY TouchSmart m6-k022dx Sleekbook and getting a blank or black screen on startup after updating. Try performing a hard reset.
    When performing a hard reset please note remove any and all USB devices. Disconnect all non-essential devices.
    You can do a system restore. System restore will help if something automatically updated and did not go well on the Notebook.
    Here is a link to computer won't start for Windows 8.
    If that does not help at the end of the document it shows you to do a hardware test.
    Thanks.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

  • Pavilion DV6, Black Screen and 3 Caps Lock Blink

    HI,
    I have an Hp Pavilion DV6 and I am getting the 3 blinks on the caps lock. When I turn on the PC it starts up, the caps lock blinks 3 times and the screen is just black. I have already tested the memory sticks, drain the battery, and hooking it up to an external monitor.  Nothing shows on the other monitor and it just remains black. Please help!

    Hi @shmurray,
    Welcome to the HP Support Forums!
    I understand you are getting a blink pattern on the Caps lock LED, when you turn on the notebook. I am happy to help you with this.
    I am including the page on the error codes for your reference: Blank Screen LED Error Codes
    From that document the pattern you are getting indicates a memory problem. You said that you have tested the memory. What exactly did you try?
    The document suggests reseating the RAM or trying a new set of RAM and then restarting the notebook. If you are still getting a memory problem after trying both of those things, ie a 3 blink code again, then it would likely suggest that there is a problem with the motherboard itself, either with the memory slot or one of the controllers related to memory.
    In that case I would suggest contacting the technical phone support number at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
    http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
    If however reseating the memory or replacing it leads to a different error code or message please let me know, Although in that case the following may be helpful if you still have a blank screen.
    Troubleshooting Black Screen Displays with No Error Messages During Startup or Boot
    Here are some other sources I found that may be helpful to you.
    Resolving Problems with Notebook Displays (Windows 7 and Windows 8)
    I hope that this is helpful to you.
    Regards,
    Malygris1
    I work on behalf of HP
    Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
    Click Kudos Thumbs Up on the right to say “Thanks” for helping!

  • Clean reinstall of Windows 8 on Envy dv6-7210us

    Hi,
    I just purchased a new HP Envy dv6-7210us laptop and I want to delete all of the current partition and reinstall a clean version of Windows 8 without all of the bloatware.  I have no need for the recovery partition since I use imaging software to back up my systems.  I've tried using the minimal recovery option from the HP recovery program, but it still installs all of the bloatware.  I even ordered the recovery DVD's (3 of them) which also reinstall all of the bloat.
    I understand that the Windows 8 key is stored in the bios, but how do I get to it or will it automatically be inserted in a clean install.  Or if possible, can I extract the Windows 8 installation files from the HP recovery DVD's?
    Thanks

    A minimal install should have been just that, a minimal install.  It's strange that it was identical to a standard recovery.
    I have performed a minimal recovery on my Windows 7 notebook and it appeared to be the same install from a retail copy of Windows 7 requiring me to fetch some new drivers as well.  Perhaps this has changed for Windows 8.
    You can try some of the retrieval methods linked to in this post.  I have used Magical Jelly Bean to retrieve the product key in Windows 7.  I tested the program in Windows 8 and was able to pull the product key on a test system.  It appeared to be the correct key for that particular notebook. 
    ↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

  • Caps lock blinks twice

     I own HP Pavilion dv6 Notebook PC.  I havе the problem when starting my laptop. It works fine when it is on but when i turn i off and than on it won't start normally. When i push the start button, the laptop doesn't start fully. The fan works but the screen stays black. Also the CAPS LOCK blinks twice and the wifi and mute buttons stay orange. 
     I tried pushing windows buttоn+B button + power button, i updated BIOS. And nothing works. It still gives the same problem.
     Could you give me some advice.
    Thank you.

    Hello @M_O_P, 
    Welcome to the HP support forums.  Your blinking feature is unfortunate.  Thank you for providing
    your model number of your notebook.  Could you post back the Product number of your notebook as well.  Use this link to help find this information.
    How Do I Find My Model Number or Product Number?
    In the mean time here is a link you can use to determine what problem you are having by the blink code that is showing.
    Computer does not start and the LEDs blink or the computer beeps  
    Once you post back with your Product number I will be able to look a little deeper into the issue for you.
    Oh and one more thing.  Here is a link for Restoring the BIOS on your HP Notebook.
    Restoring the BIOS
    Hope to hear back from you soon.
    Thanks for posting.
    Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
    Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
    D5GR
    I work on behalf of HP

  • Envy dv6 7210us internal microphone not working ?

    I troubleshoot and everything says its fine and it's up to date , but people on skype can't hear me. when I record a video there's no sound. How do I fix this. I have windows 8

    Hello 2HPuser
    The IDT High-Definition (HD) Audio Driver Version 6.10.6425.0 is the most current version for your system. I am providing you with a link to the HP ENVY dv6-7210us Notebook PC Drivers so you can check back from time to time and confirm which drivers are the most current. All you need to do is go to the link and choose your operating system from the drop down box and click "Next". You will be able to scroll down the page and review your drivers.
    I hope this answers your question. I would like to thank you for posting your question on the HP Forums. Have a great day! 

  • Hp pavilion g4 1104dx display white screen and caps lock blink twice

    Hi i recently used my hp laptop screen to test another laptop acer aspire 5517. After the test i reconnected back the cable only to power it on a white screen appeared with caps lock blink twice. I thought the problem might be screen shot so i decided to connect to external monitor but still no signal on external monitor even after pressing fn+f4. What might be the problem thanks.

    Hi there , Thank you for visiting the HP Support Forums and Welcome! This is a great site to get answers and ask questions. I understand you are having an issue with your Notebook. You had stated that you receive a White Screen and the Caps Lock are blinking twice. Please be very careful when it comes to blink patterns as sometimes there can be a pause between the blinking.   Before you start troubleshooting, please note remove any and all USB devices. Disconnect all non-essential devices, as these could cause some issues. Here is the first document I found called Performing a Hard Reset or Forced Reset. If that does not work, please follow Computer Does Not Start (Windows 8). The last document I have for you that may help is called Computer does not start and the LEDs blink or the computer beeps. Please follow these provided troubleshooting steps, re-post and let me know how everything went. Thank you! Have a great day!

  • Blank Screen; Caps lock Blink Twice Every 2/3 Seconds with orange wireless button.

    Hi,
    I am using my HP Pavilion DV6 7023tx laptop. It is 1 year 3 months older(warrenty expired). It was working fine but one evening i found it start with black screen and caps lock blink twich every 2/3 seconds and after some times it's getting hot.
    I have tried to solve the issue accoroding to the following link
    http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c01732674
    It looks like BIOS corruption failure. but it will not automatically recovering that mentioned in post.
    So what should i do now?
    Could you guys tell me what should i do?
    Thanks in advance.
    Product Information:
    ===============
    HP Pavilion DV6 7023tx
    Serial No : 2CE22927FG
    Product ID: B3J66PA
    This question was solved.
    View Solution.

    Hello SuperMario1,
    Thanks for your response.
    The last thing i did, remove CMOS battery and after a few minutes i plugged it.
    Then connect AC power adapter and press power button.
    Laptop starts but gives a error message
    "The CMOS checksum is invalid, The BIOS will be reset to the default configuration and will be rebooted."
    Finally laptop start normally. It works fine ...
    But same problem when i restart
    "blank screen caps lock blink 2 times every 3/4 sec"
    So finally
    1. remove CMOS battery and after a few minutes i plugged it again
    2. connect AC power adapter and press power button
    3. laptops starts normally (with a error msg same as previous)
    4. Upgrade bios to F.29(previously i had F.24)
    5. Everythings works fine (restart/shutdown have no effect)
    Nirupam Chandra Modak

  • NO DISPLAY, TWO TIMES CAPS LOCK BLINKING

    I HAVE A HP PAVILION DV6 -7023TX IT IS NO DISPLAY AND CAPS LOCK BLINKING TWO TIMSE I DNT HAVE WARRANTY ALSO PLASE HELP ME !!!!!!!!!!!!! GIVE ME A good solution ..........
    zaid

    Caps Lock/Num Lock LED
    Component Tested
    Error Condition
    LEDs blink 1 time
    CPU
    CPU not functional
    LEDs blink 2 times
    BIOS
    BIOS corruption failure
    LEDs blink 3 times
    Memory
    Module error not functional
    LEDs blink 4 times
    Graphics
    Graphics controller not functional
    LEDs blink 5 times
    System board
    General system board failure
    LEDs blink 6 times
    BIOS
    BIOS authentication failure
    ****Click the White Kudos star to say thanks****
    ****Please mark Accept As Solution if it solves your problem****

  • Hp Probook 4510s caps lock blinking no screen display

    I rebooted my laptop and all the lights come on but network light ends to turn orange and caps lock blinking.

    Well, my RAM will arrive tomorrow, we'll see if it works or not. Surprisingly, the laptop charges like it should, everything is fine except the 3 blinks. 
    I hope the new RAM will solve the problem.

  • Black screen with caps lock blinking

    I was using my laptop and it was turned on and after some other work I wanted to use my laptop, the screen was black and caps lock was blinkingI turned it off manualy and it was again doing this. Caps Lock blinks 2 times after a pause of 4 seconds continously.
    I tried reset and other things but its not showing anything. 

    Hi Nayj424,
    Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your Compaq Presario CQ62-102TX Notebook and getting a blank or black screen on startup. Try performing a hard reset. When performing a hard reset please note remove any and all USB devices, and remove memory cards from the card reader slot. Disconnect all non-essential devices. If that does not help try to turn on the computer you start to press F11 repeatedly till the menu opens. You can do a system restore.
    Hope this is helpful.
    Thanks.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

  • My HP G56 Wont turn on (Caps Lock Blink)

    Heyy guys
    so i turned on my HP G56 Laptop this morning and nothing happens but the caps lock blinking and the wifi and power lights are red. i found online some codes but the caps lock codes when upto six, my laptops caps lock keeps on blinking and doesnt stop. it blinks around every 4 seconds.
    HELP????

    Hi sahibsahib,
    Welcome to the HP Support Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
    I see that you are having some problems with your laptop. That blinking light does indicate a hardware problem. It should be blinking in some sort of pattern and it will repeat. If just keeps blinking every four seconds then it could be just one blink which would indicate a CPU failure. This HP support document on Computer Does Not Start and the LEDs Blink will show you the various blink codes.
    If you have purchased the laptop within the last year you are in warranty and I would recommend that you contact HP. You can reach HP Total Care at 1-800-474-6836 in North America or start here if you live outside of North America. If you are out of warranty you can still contact HP but there would be a charge or you can take it to a local technician.
    Thank you,
    Please click “Accept as Solution ” if you feel my post solved your issue.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Thank you,
    BHK6
    I work on behalf of HP

Maybe you are looking for