Envy IPS 27 Monitor - Flickering

Graetful for any advice.
Monitor now started flickering.
Manifests as a black screen that flashes on/off each second with faint short coloured lines (based on the picture on the desk top) around the edge of the screen.
No changes to system/wires/location etc.
Expensive monitor and just out of warranty so hoping that this is fixable.
Many thanks,
AdamS22

Hello @AdamS22,
I understand that your HP Envy 27-inch IPS monitor has begun flickering and you are seeking assistance. I am providing you with an HP Support document: Display Quality Issues, which has steps within to resolve a flickering monitor. If the document does not resolve your issue I am also providing you with some steps you can try below:
Step 1. Unplug the power cord from the back of the monitor and the wall
Step 2. Hold the power button down for at least one minute
Step 3. Plug the power cord back into the monitor and then into the wall outlet (not a power bar or surge protector)
Step 4. Press the Menu button on the monitor
Step 5. Navigate to the Factory Reset option and select it
If the above steps did not resolve your issue you can try the monitor on a computer or other device to see if the issue persists. Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

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Step 4. Press the Menu button on the monitor
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www.hp.com/contacthp/
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I just sent you a private message. If you are not sure how to check your forum messages, this post has instructions.
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

Envy IPS 27 Monitor - Flickering

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