Envy M6 Won't Boot, Caps Lock Blinks Twice

     My wife's laptop automatically installed some HP updates Thursday. After they installed, the laptop rebooted but only completed the shutdown portion. During the bootup portion, it never POSTs. It just sits there, blank screen, fan whirring, wireless radio light on (orange) and the caps lock light blinking twice every 4 or 5 seconds. I've also noticed that when I have a thumb drive in one of the USB ports, it powers up even when the laptop is off. And when I turn the laptop on, I see access flashes on thumb drive.
     I've tried disconnected the batteries, laptop and CMOS, with no luck. I've tried the hard reset procedure (WIN + B and then hold power for a second), with no luck. When I removed both sticks of RAM, it beeped properly.
     What options are available to me?

Hi @J1mM ,
Thank you for visiting the HP Support Forums and Welcome. I have read about your HP ENVY TouchSmart m6-k022dx Sleekbook and getting a blank or black screen on startup after updating. Try performing a hard reset.
When performing a hard reset please note remove any and all USB devices. Disconnect all non-essential devices.
You can do a system restore. System restore will help if something automatically updated and did not go well on the Notebook.
Here is a link to computer won't start for Windows 8.
If that does not help at the end of the document it shows you to do a hardware test.
Thanks.
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Similar Messages

Caps lock blinks twice

I own HP Pavilion dv6 Notebook PC. I havе the problem when starting my laptop. It works fine when it is on but when i turn i off and than on it won't start normally. When i push the start button, the laptop doesn't start fully. The fan works but the screen stays black. Also the CAPS LOCK blinks twice and the wifi and mute buttons stay orange.
I tried pushing windows buttоn+B button + power button, i updated BIOS. And nothing works. It still gives the same problem.
Could you give me some advice.
Thank you.

Hello @M_O_P,
Welcome to the HP support forums. Your blinking feature is unfortunate. Thank you for providing
your model number of your notebook. Could you post back the Product number of your notebook as well. Use this link to help find this information.
How Do I Find My Model Number or Product Number?
In the mean time here is a link you can use to determine what problem you are having by the blink code that is showing.
Computer does not start and the LEDs blink or the computer beeps
Once you post back with your Product number I will be able to look a little deeper into the issue for you.
Oh and one more thing. Here is a link for Restoring the BIOS on your HP Notebook.
Restoring the BIOS
Hope to hear back from you soon.
Thanks for posting.
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D5GR
I work on behalf of HP

Hp pavilion g4 1104dx display white screen and caps lock blink twice

Hi i recently used my hp laptop screen to test another laptop acer aspire 5517. After the test i reconnected back the cable only to power it on a white screen appeared with caps lock blink twice. I thought the problem might be screen shot so i decided to connect to external monitor but still no signal on external monitor even after pressing fn+f4. What might be the problem thanks.

Hi there , Thank you for visiting the HP Support Forums and Welcome! This is a great site to get answers and ask questions. I understand you are having an issue with your Notebook. You had stated that you receive a White Screen and the Caps Lock are blinking twice. Please be very careful when it comes to blink patterns as sometimes there can be a pause between the blinking. Before you start troubleshooting, please note remove any and all USB devices. Disconnect all non-essential devices, as these could cause some issues. Here is the first document I found called Performing a Hard Reset or Forced Reset. If that does not work, please follow Computer Does Not Start (Windows 8). The last document I have for you that may help is called Computer does not start and the LEDs blink or the computer beeps. Please follow these provided troubleshooting steps, re-post and let me know how everything went. Thank you! Have a great day!

Blank Screen; Caps lock Blink Twice Every 2/3 Seconds with orange wireless button.

Hi,
I am using my HP Pavilion DV6 7023tx laptop. It is 1 year 3 months older(warrenty expired). It was working fine but one evening i found it start with black screen and caps lock blink twich every 2/3 seconds and after some times it's getting hot.
I have tried to solve the issue accoroding to the following link
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c01732674
It looks like BIOS corruption failure. but it will not automatically recovering that mentioned in post.
So what should i do now?
Could you guys tell me what should i do?
Thanks in advance.
Product Information:
===============
HP Pavilion DV6 7023tx
Serial No : 2CE22927FG
Product ID: B3J66PA
This question was solved.
View Solution.

Hello SuperMario1,
Thanks for your response.
The last thing i did, remove CMOS battery and after a few minutes i plugged it.
Then connect AC power adapter and press power button.
Laptop starts but gives a error message
"The CMOS checksum is invalid, The BIOS will be reset to the default configuration and will be rebooted."
Finally laptop start normally. It works fine ...
But same problem when i restart
"blank screen caps lock blink 2 times every 3/4 sec"
So finally
1. remove CMOS battery and after a few minutes i plugged it again
2. connect AC power adapter and press power button
3. laptops starts normally (with a error msg same as previous)
4. Upgrade bios to F.29(previously i had F.24)
5. Everythings works fine (restart/shutdown have no effect)
Nirupam Chandra Modak

Envy Dv6-7210us Windows 8 caps lock blinking continuously

Hi,
I noticed that there was a password set on my BIOS and I read in the forums that I could reset that by taking out the CMOS battery. Well I did such and while I was doing that I decided to clean my keyboard and fan unit, so I undid the screws for the keyboard and took the keyboard off. Now, after putting everything back together, my laptop will not turn on to the BIOS and thr caps lock light is flashing continuously and thr wi-fi amber light is on. I know the continuously single flash usually means there is a problem with the CPU, but I am wondering how this could have happened. I have done everything from the forums such as reseating the memory modules, trying to restore the BIOS, letting it sit overnight while running, power resetting, and taking out the CMOS battery again. Is there any other steps that I could be missing?

Hi,
This is the Maintenance and Service Guide for your Notebook: http://h10032.www1.hp.com/ctg/Manual/c03591281.pdf
Can you please go through the replacement procedures of the components that you already replaced and confirm whether you had done everything accordingly? We will have to make sure that we are not missing on anything that is not letting the Notebook boot properly now. Please take utmost attention when you check the procedure for the procesor. If we miss on a small thing, it could be a problem.
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I am an HP Employee.

Won't boot, Caps Lock light blinking, black screen, tried everything I could.

Hello!This is a problem that even made me scratch my head. It started two days ago: blinking light, black screen etc. (It was double-blinking, which mean't BIOS corruption). I looked around the HP forums for help and tried what I could find (keyboard combination, making a recovery disc out of a memory stick, which failed), but nothing worked. This sorta thing has happened before, but somehow it managed to revive itself, so naturally I ignored it, because I didn't expect what was to happen next, which is right now. Incase I can't get any help from here, I'm gonna buy an new motherboard, but what I am really expecting for is that the fix will not hurt my wallet and not buying a new motherboard. Hoping to get a response as soon as possible and not this to be overlooked. Perhaps this post will help other people in the future (Who knows?). Anyway, thank you for your attention.

Hi , Thank you all for visiting the HP Support Forums and Welcome. It is a great site for information and questions. I have looked into your issue about your HP Pavilion dv6-7000sy Notebook and startup issues. Here is a link to computer will not start. I would start at the top and work my way down. Mine was fixed with reseating the HDD. Others have had it fixed with just reseating the Memory. Here is a video that shows you how to remove and reseat the HDD and memory. Please note remove any and all USB devices. Disconnect all non-essential devices, as these could cause some issues. You could reset the BIOS with this document selecting the reloading the BIOS default settings. Which has helped others as it restores the default settings. If you should get the system started again, I would run the HP PC Hardware Diagnostics, It will tell you if something is failing. I hope something here helps any one of you fix the Notebook. Thanks.

My laptop won't boot and caps lock blinking continuously (1blink in 4 sec.)

Sir,
Today morning I turned on laptop but laptop won't boot and wireless button glowing continuously and also caps lock blinking continuously as 1 blink per 4 sec.

do you mean 1 blink repeating and then a pause and 1 blink repeating again? The diagnostics show that as a CPU not functional issue.http://support.hp.com/us-en/product/HP-Pavilion-15-Notebook-PC-series/6529948/model/6622489/document/c01732674#AbT2 Try a hard reset.Follow the instructions at the following web page.http://support.hp.com/us-en/product/HP-Pavilion-15-n209tx-Notebook-PC-(ENERGY-STAR)/6529948/model/6622489/document/c01684768 If a hard reset does not help, then contact HP for warranty service. Is your notebook still in warranty?Check your warranty status Here.

HP ProBook 6540b won't boot and caps lock "blinking" continuously.

Hi,
I'm trying to help a friend with his laptop a Probook 6540b.
It won't boot and caps lock "blinking" continuously.
When I got it caps lock and num lock was "blinking" tre times... indicated memory problems, reseated the memory modules
and the the "tre time blinking" disappeared, but caps lock now blinking continuously and the only way to shot down the computer
is to disconnect the power.
Anyone with some ideas???
Janson

A neighbor had the same problem and asked for my assistance. I created a rescue disk using my HP desktop running Windows 7 64-bit. Even though her HP laptop was running Windows 7 32-bit, the disk allowed me to boot into windows on her computer. I then went to the HP web site and downloaded the latest BIOS and then flashed it to the BIOS chip following the instructions that came with the download. Everything is working fine now. Hope this helps.

Pavilion DV6, Black Screen and 3 Caps Lock Blink

HI,
I have an Hp Pavilion DV6 and I am getting the 3 blinks on the caps lock. When I turn on the PC it starts up, the caps lock blinks 3 times and the screen is just black. I have already tested the memory sticks, drain the battery, and hooking it up to an external monitor. Nothing shows on the other monitor and it just remains black. Please help!

Hi @shmurray,
Welcome to the HP Support Forums!
I understand you are getting a blink pattern on the Caps lock LED, when you turn on the notebook. I am happy to help you with this.
I am including the page on the error codes for your reference: Blank Screen LED Error Codes
From that document the pattern you are getting indicates a memory problem. You said that you have tested the memory. What exactly did you try?
The document suggests reseating the RAM or trying a new set of RAM and then restarting the notebook. If you are still getting a memory problem after trying both of those things, ie a 3 blink code again, then it would likely suggest that there is a problem with the motherboard itself, either with the memory slot or one of the controllers related to memory.
In that case I would suggest contacting the technical phone support number at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
If however reseating the memory or replacing it leads to a different error code or message please let me know, Although in that case the following may be helpful if you still have a blank screen.
Troubleshooting Black Screen Displays with No Error Messages During Startup or Boot
Here are some other sources I found that may be helpful to you.
Resolving Problems with Notebook Displays (Windows 7 and Windows 8)
I hope that this is helpful to you.
Regards,
Malygris1
I work on behalf of HP
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Hp Probook 4510s caps lock blinking no screen display

I rebooted my laptop and all the lights come on but network light ends to turn orange and caps lock blinking.

Well, my RAM will arrive tomorrow, we'll see if it works or not. Surprisingly, the laptop charges like it should, everything is fine except the 3 blinks.
I hope the new RAM will solve the problem.

Black screen with caps lock blinking

I was using my laptop and it was turned on and after some other work I wanted to use my laptop, the screen was black and caps lock was blinkingI turned it off manualy and it was again doing this. Caps Lock blinks 2 times after a pause of 4 seconds continously.
I tried reset and other things but its not showing anything.

Hi Nayj424,
Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your Compaq Presario CQ62-102TX Notebook and getting a blank or black screen on startup. Try performing a hard reset. When performing a hard reset please note remove any and all USB devices, and remove memory cards from the card reader slot. Disconnect all non-essential devices. If that does not help try to turn on the computer you start to press F11 repeatedly till the menu opens. You can do a system restore.
Hope this is helpful.
Thanks.
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Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Pavilion dv6-7010us black screen, caps lock blinking indefinitely and orange wifi light

The laptop is a HP Pavilion dv6-7010us resently installed windows 8.1 pro, 8gb ddr3 (4gbx2), 320gb hdd (not the original hdd)
i was giving a normal maintenance to the laptop to remove the dust, nothing of the other world, the machine where functioning pretty well 'till this moment, i turn on the laptop and i see the caps lock blinking at 1sec intervals and the wifi light in orange not blinking just led on when i turn on (NOT NUM LOCK LIGHT ON), and this is it, nothing more, i dont know what to do, i use the WINDOWS KEY + B to reset the BIOS and nothing, i leave the power botton hold for a minute without the battery nor the power source, and plug the cable and turn on again without the battery and nothing, also where testing changing the memory from slots i have 2 memories of 4gb and nothing, anybody can tell me any combination of keys to resolve this that i don't use yet?

What did the normal maintenance include-any disassembly? I assume the laptop is still under warranty?
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My HP G56 Wont turn on (Caps Lock Blink)

Heyy guys
so i turned on my HP G56 Laptop this morning and nothing happens but the caps lock blinking and the wifi and power lights are red. i found online some codes but the caps lock codes when upto six, my laptops caps lock keeps on blinking and doesnt stop. it blinks around every 4 seconds.
HELP????

Hi sahibsahib,
Welcome to the HP Support Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I see that you are having some problems with your laptop. That blinking light does indicate a hardware problem. It should be blinking in some sort of pattern and it will repeat. If just keeps blinking every four seconds then it could be just one blink which would indicate a CPU failure. This HP support document on Computer Does Not Start and the LEDs Blink will show you the various blink codes.
If you have purchased the laptop within the last year you are in warranty and I would recommend that you contact HP. You can reach HP Total Care at 1-800-474-6836 in North America or start here if you live outside of North America. If you are out of warranty you can still contact HP but there would be a charge or you can take it to a local technician.
Thank you,
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

NO DISPLAY, TWO TIMES CAPS LOCK BLINKING

I HAVE A HP PAVILION DV6 -7023TX IT IS NO DISPLAY AND CAPS LOCK BLINKING TWO TIMSE I DNT HAVE WARRANTY ALSO PLASE HELP ME !!!!!!!!!!!!! GIVE ME A good solution ..........
zaid

Caps Lock/Num Lock LED
Component Tested
Error Condition
LEDs blink 1 time
CPU
CPU not functional
LEDs blink 2 times
BIOS
BIOS corruption failure
LEDs blink 3 times
Memory
Module error not functional
LEDs blink 4 times
Graphics
Graphics controller not functional
LEDs blink 5 times
System board
General system board failure
LEDs blink 6 times
BIOS
BIOS authentication failure
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Caps lock blink 5 times on Compaq 615 laptop, but screen doesn't come on.

My Compaq 615 laptop screen doesn't come on, instead it blinks capslock 5 times. What shlould I do?
It has an AMD Athlon X2 processor, with Radeon 3200 graphics.
I didn't install any new software or hardware recently. All I did was work with the system at night, shut it down, and when I turned it on the following morning, the screen refused to come up, but the caps lock blinks 5 times.

Sorry to hear that. Please refer to the Blank Screen LED Error Codes document from HP Support. It sounds like a "General system board failure." The explanation says to contact HP for assistance. The motherboard might need to be replaced, and you will probably require the assistance of a technician to fix the problem.
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Clicking "Accept as Solution" on a reply that solves your problem makes it easier for other people to find solutions.
I am an HP employee.

Envy M6 Won't Boot, Caps Lock Blinks Twice

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