Envy Touchsmart 15-j105sa Continuous USB Device Dropout and Reconnect

New Envy Touchsmart 15-j105sa running an up to date version of Windows 8.1. All HP driver and Windows updates completed prior to installing software and other USB devices except for USB WiFi adaptor and software.
USB 2.0 HDD keeps disconnecting from the port and then re-connecting. This happens continuously about once every 30sec. It re-connects after about 10sec and then disconnects again after about 30sec. When connected everything seems to be working fine. Access to the HDD is OK, it shows normally in Device Manager and Safe Disconnect.
I have uninstalled the USB drivers and restarted. The problem persists. I have powered the USB HDD externally. The problem persists. I have tried connecting to 3 of the 4 USB ports. The problem persists. The USB 2.0 HDD works normally on other Laptops. When data is being transferred the dropout does not occur. It appears to be associated with idle time on the USB HDD.
I don't get the problem when I attach a USB 3.0 HDD. It stays connected with no dropout. Flash drives don't have the problem.
I also have a similar issue connecting a USB Alfa WiFi Adaptor.
UPDATE: The problem is related to an External Combo Drive. 2.5" Sata to USB /eSata HDD External Enclosure. As long as the HDD is being accessed then there is no dropout. As soon as the disc becomes idle I get a cycle of disconnects and reconnects as described above. I would like to understand the cause of this issue because it will help solve the massive connect/disconnect hunting that I get with my external USB wifi adaptor. Once the Alfa Wifi adaptor gets happy with its connection the hunting stops and it behaves normally.

Are you using the charging USB 3.0 ports or the standard USB 3.0 port to connect the device?
Charging ports have a + next to them. It really should not make a difference, but it might with your keyboard since it does require more power then, perhaps a mouse.
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

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Continuous USB Device Removal Messages on certain Flash Sticks since 10.5.2

I have run into a problem with both my MacBook Air and Mac Pro since running 10.5.2, and this was not fixed in 10.5.3:
Most Flashsticks appear to be continuously removed and replugged over 5 sec intervals. I continuously get the "Device Removal Warning." These worked before, and do not have the problem running under BootCamp on the same machine, or being assigned to VMWare. An example is an Emprex 4GB stick, which was not cheap, when bought. They also do not have issues on Dells, or Macs running tiger!
These are plugged directly into the system, no hubs or cables in between.
There are other brands that do not have the issue.
Has anybody run into this? This is very annoying.
-- Harald
Message was edited by: HaraldS

I'm seeing that issue with an Adata 8GB stick (www.adata.com.tw).
That same stick works fine on my MacMini (ppc), Dell 700m, and Lenovo T60p.
In all cases, I'm always connecting the stick directly to the systems.
The failure happens at various times after insertion. Sometimes Finder doesn't event display the contents, sometimes I'm able to copy 20MB before the copy hangs. In all cases (dozen times) on the MacBook Air, it never worked reliably.
The MacBook Air USB port is not (completely?) busted, as it works fine with my Maxtor OneTouch USB2.0 external disk.
Applications -> Console shows the following messages, starting from device insertion to "Device removal" error message:
(the rest of this post is only the console log)
+2008-08-17 4:54:09 PM fseventsd\[26] log dir: /Volumes/JPAUSB8GB/.fseventsd getting new uuid: 5FA60CFC-8EA9-46D5-A0D5-7D20C36C64A0+
+2008-08-17 4:54:57 PM kernel USBF: 6841.387 AppleUSBEHCI\[0x3c4e000]::Found a transaction past the completion deadline on bus 0xfd, timing out! (Addr: 3, EP: 1)+
+2008-08-17 4:55:28 PM kernel USBF: 6872.390 AppleUSBEHCI\[0x3c4e000]::Found a transaction past the completion deadline on bus 0xfd, timing out! (Addr: 3, EP: 1)+
+2008-08-17 4:55:34 PM kernel USBF: 6878.390 AppleUSBEHCI\[0x3c4e000]::Found a transaction which hasn't moved in 5 seconds on bus 0xfd, timing out! (Addr: 0, EP: 0)+
+2008-08-17 4:55:37 PM kernel disk1s1: device/channel is not attached.+
+2008-08-17 4:55:37 PM kernel 1-1D1A-4E07-90A9-34CCE9A7FD8F/tmp.0.cmpt.indexDirectory] \[FSLogMsgID 1230162260] \[FSLogMsgOrder Last]+
+2008-08-17 4:55:37 PM kernel disk1s1: device/channel is not attached.+
\[repeated 9 times]
+2008-08-17 4:55:37 PM kernel disk1s1: device/channel is not attached.+
+2008-08-17 4:55:37 PM mds\[20] (/Volumes/JPAUSB8GB/.Spotlight-V100/Store-V1/Stores/BAA51F71-1D1A-4E07-90A9-34CCE9A7FD8F)(Error) IndexCI in ci_ftruncate:ftruncate(47 /Volumes/JPAUSB8GB/.Spotlight-V100/Store-V1/Stores/BAA51F71-1D1A-4E07-90A9-34CCE9A7FD8F/tmp.0.c mpt.indexPostings, 1531) error:13+
+2008-08-17 4:55:37 PM kernel disk1s1: device/channel is not attached.+
+2008-08-17 4:55:37 PM mds\[20] (/Volumes/JPAUSB8GB/.Spotlight-V100/Store-V1/Stores/BAA51F71-1D1A-4E07-90A9-34CCE9A7FD8F)(Error) IndexCI in ci_ftruncate:ftruncate(55 /Volumes/JPAUSB8GB/.Spotlight-V100/Store-V1/Stores/BAA51F71-1D1A-4E07-90A9-34CCE9A7FD8F/tmp.0.c mpt.indexPositions, 4) error:13+
+2008-08-17 4:55:37 PM mds\[20] (/Volumes/JPAUSB8GB/.Spotlight-V100/Store-V1/Stores/BAA51F71-1D1A-4E07-90A9-34CCE9A7FD8F)(Error) IndexCI in ci_ftruncate:ftruncate(59 /Volumes/JPAUSB8GB/.Spotlight-V100/Store-V1/Stores/BAA51F71-1D1A-4E07-90A9-34CCE9A7FD8F/tmp.0.c mpt.indexArrays, 70640) error:13+
+2008-08-17 4:55:37 PM mds\[20] (/Volumes/JPAUSB8GB/.Spotlight-V100/Store-V1/Stores/BAA51F71-1D1A-4E07-90A9-34CCE9A7FD8F)(Error) IndexCI in storageTruncate:ftruncate error 13+
+2008-08-17 4:55:37 PM kernel disk1s1: device/channel is not attached.+
+2008-08-17 4:55:37 PM mds\[20] (/Volumes/JPAUSB8GB/.Spotlight-V100/Store-V1/Stores/BAA51F71-1D1A-4E07-90A9-34CCE9A7FD8F)(Error) IndexCI in ci_ftruncate:ftruncate(60 /Volumes/JPAUSB8GB/.Spotlight-V100/Store-V1/Stores/BAA51F71-1D1A-4E07-90A9-34CCE9A7FD8F/tmp.0.c mpt.indexCompactDirectory, 8) error:13+
+2008-08-17 4:55:37 PM mds\[20] (/Volumes/JPAUSB8GB/.Spotlight-V100/Store-V1/Stores/BAA51F71-1D1A-4E07-90A9-34CCE9A7FD8F)(Error) IndexCI in ci_ftruncate:ftruncate(57 /Volumes/JPAUSB8GB/.Spotlight-V100/Store-V1/Stores/BAA51F71-1D1A-4E07-90A9-34CCE9A7FD8F/tmp.0.c mpt.indexDirectory, 2056) error:13+
+2008-08-17 4:55:37 PM kernel disk1s1: device/channel is not attached.+
\[repated 6 times]
+2008-08-17 4:55:37 PM kernel disk1s1: device/channel is not attached.+
+2008-08-17 4:55:37 PM mds\[20] (/Volumes/JPAUSB8GB/.Spotlight-V100/Store-V1/Stores/BAA51F71-1D1A-4E07-90A9-34CCE9A7FD8F)(Error) IndexCI in indexShadowFiles:open err: 13, 0.shadowIndexHead+
+2008-08-17 4:55:37 PM mds\[20] (/Volumes/JPAUSB8GB/.Spotlight-V100/Store-V1/Stores/BAA51F71-1D1A-4E07-90A9-34CCE9A7FD8F)(Error) IndexGeneral in notify_lowspace:low space for device 234881028 (/Volumes/JPAUSB8GB/.Spotlight-V100/Store-V1/Stores/BAA51F71-1D1A-4E07-90A9-34CCE9A7FD8F)+
+2008-08-17 4:55:37 PM kernel disk1s1: device/channel is not attached.+
+2008-08-17 4:55:37 PM mds\[20] (Error) Volume: LOW DISK SPACE device:234881028+
+2008-08-17 4:55:37 PM kernel ] \[ErrType IO] \[ErrNo 13] \[IOType Read] \[PBlkNum 31824] \[LBlkNum 31824] \[FSLogMsgID 368749274] \[FSLogMsgOrder First]+
+2008-08-17 4:55:37 PM mds\[20] (/Volumes/JPAUSB8GB/.Spotlight-V100/Store-V1/Stores/BAA51F71-1D1A-4E07-90A9-34CCE9A7FD8F)(Error) IndexCI in index_compact:open err: 13, tmp.0.cmpt.indexHead+
+2008-08-17 4:55:37 PM mds\[20] (/Volumes/JPAUSB8GB/.Spotlight-V100/Store-V1/Stores/BAA51F71-1D1A-4E07-90A9-34CCE9A7FD8F)(Error) IndexCI in ci_ftruncate:ftruncate(57 /Volumes/JPAUSB8GB/.Spotlight-V100/Store-V1/Stores/BAA51F71-1D1A-4E07-90A9-34CCE9A7FD8F/tmp.0.c mpt.indexDirectory, 0) error:13+
+2008-08-17 4:55:37 PM kernel kNum 31040] \[FSLogMsgID 454989150] \[FSLogMsgOrder First]+
+2008-08-17 4:55:37 PM mds\[20] (/Volumes/JPAUSB8GB/.Spotlight-V100/Store-V1/Stores/BAA51F71-1D1A-4E07-90A9-34CCE9A7FD8F)(Error) IndexCI in ci_ftruncate:ftruncate(60 /Volumes/JPAUSB8GB/.Spotlight-V100/Store-V1/Stores/BAA51F71-1D1A-4E07-90A9-34CCE9A7FD8F/tmp.0.c mpt.indexCompactDirectory, 0) error:13+
+2008-08-17 4:55:37 PM mds\[20] (/Volumes/JPAUSB8GB/.Spotlight-V100/Store-V1/Stores/BAA51F71-1D1A-4E07-90A9-34CCE9A7FD8F)(Error) IndexCI in ci_ftruncate:ftruncate(59 /Volumes/JPAUSB8GB/.Spotlight-V100/Store-V1/Stores/BAA51F71-1D1A-4E07-90A9-34CCE9A7FD8F/tmp.0.c mpt.indexArrays, 0) error:13+
+2008-08-17 4:55:37 PM kernel disk1s1: device/channel is not attached.+
+2008-08-17 4:55:37 PM mds\[20] (/Volumes/JPAUSB8GB/.Spotlight-V100/Store-V1/Stores/BAA51F71-1D1A-4E07-90A9-34CCE9A7FD8F)(Error) IndexCI in ci_ftruncate:ftruncate(47 /Volumes/JPAUSB8GB/.Spotlight-V100/Store-V1/Stores/BAA51F71-1D1A-4E07-90A9-34CCE9A7FD8F/tmp.0.c mpt.indexPostings, 0) error:13+
+2008-08-17 4:55:37 PM mds\[20] (/Volumes/JPAUSB8GB/.Spotlight-V100/Store-V1/Stores/BAA51F71-1D1A-4E07-90A9-34CCE9A7FD8F)(Error) IndexCI in ci_ftruncate:ftruncate(55 /Volumes/JPAUSB8GB/.Spotlight-V100/Store-V1/Stores/BAA51F71-1D1A-4E07-90A9-34CCE9A7FD8F/tmp.0.c mpt.indexPositions, 0) error:13+
+2008-08-17 4:55:37 PM mds\[20] (/Volumes/JPAUSB8GB/.Spotlight-V100/Store-V1/Stores/BAA51F71-1D1A-4E07-90A9-34CCE9A7FD8F)(Error) IndexCI in ci_ftruncate:ftruncate(64 /Volumes/JPAUSB8GB/.Spotlight-V100/Store-V1/Stores/BAA51F71-1D1A-4E07-90A9-34CCE9A7FD8F/tmp.0.c mpt.newTermIDMap, 0) error:13+
+2008-08-17 4:55:37 PM kernel disk1s1: device/channel is not attached.+
+2008-08-17 4:55:37 PM mds\[20] (/)(Error) IndexGeneral in SIPersistentIDStoreCreate:Couldn't make psid store at /Volumes/JPAUSB8GB/.Spotlight-V100/Store-V1/Stores/BAA51F71-1D1A-4E07-90A9-34CCE9A7FD8F+
+2008-08-17 4:55:37 PM kernel disk1s1: device/channel is not attached.+
+2008-08-17 4:55:37 PM mds\[20] (/)(Error) IndexGeneral in SIPersistentIDStoreCreate:Couldn't make psid store at /Volumes/JPAUSB8GB/.Spotlight-V100/Store-V1/Stores/BAA51F71-1D1A-4E07-90A9-34CCE9A7FD8F+
+2008-08-17 4:55:37 PM kernel disk1s1: device/channel is not attached.+
\[repeated 6 times]
+2008-08-17 4:55:37 PM kernel disk1s1: device/channel is not attached.+
+2008-08-17 4:55:40 PM kernel USBF: 6884.390 AppleUSBEHCI\[0x3c4e000]::Found a transaction which hasn't moved in 5 seconds on bus 0xfd, timing out! (Addr: 0, EP: 0)+
\[repeated 4 times at 6sec interval]
+2008-08-17 4:56:07 PM kernel USBF: 6911.911 \[0x3dad300] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 1 of hub @ location: 0xfd000000)+
+2008-08-17 4:56:07 PM kernel disk1s1: media is not present.+
\[repeated 4 times]
+2008-08-17 4:56:07 PM kernel disk1s1: media is not present.+
+2008-08-17 4:56:14 PM kernel USBF: 6918.393 AppleUSBEHCI\[0x3c4e000]::Found a transaction which hasn't moved in 5 seconds on bus 0xfd, timing out! (Addr: 0, EP: 0)+

PTCL EVO USB Device Installation and Configuration (EVDO CARD)

*PTCL EVO Installation on MAC Book PRO , Mac Book Air EVO*
Problem:
USB not getting detected on MAC book pro and Mac book Air.
Resolution:
*DO not Insert the EVO CARD until you perform the below:*
*Getting the driver:*
*Option 1 :*
http://ptcl.com.pk/contentb.php?NID=327#drivers
Select the device you have and download MAC driver from the download section on the page.
*Driver Option 2:*
ON windows os insert the EVO device detect the USB disk with drivers one of the driver is for MAC (dmg file) copy it on a simple Flash disk.
*Installation on MAC:*
Double click the downloaded driver (Option 1)
run the setup.
or
on your MAC Insert the Flash Disc on which you copied the driver (Option 2) it will detect a media storage and then run the driver from there. Once you have the driver installed you will see an EVDO Icon in the menu.
*NOW insert the EVDO USB in MAC it will be detected as a modem / network device.*
*TRICKY PART:*
EVO software does not work on MAC so you need to configure a manual connection.
Go to network settings from the top panel under WIFI click advance settings. A new menu opens up you will see 3 or 4 new devices. you need to configure the EVDO Card Terminal only thats the first in the list.
*Do not configure any other device.*
*Config Settings:*
phone number: #777
User: [email protected]
Password: ptcl
*Do not change any other settings.*
Click connect and within seconds it will connect.
It works fast and reliable for all wimax services location is very important it is dependent on the signal strength. EVO is the best choice for people on the go as it works across Pakistan in 350 cities. no other service can match this.
Please note I am not from PTCL or any affiliation with them. Check my website for more details…
+*H A P P Y - S U R F I N G*+

Hey Mark
You didn't happen to change the IOMMU setting in the UEFI did you? I have just got a M5A97 EVO and been having problems.
This UEFI interface finds the usb devices fine but the kernel will not. I found that if I flash the bios it reset things and appears to
just compare the flash if it is the same. Afterwards the usb works. However I still trying to narrow it down myself. I've tested with
0402 0810 & 0813 just released. All do the same thing with regards to usb 2.0.
Jonathan
EDIT:
After testing it appears to be connected to the linux nvidia blob & IOMMU settings conflicting.
Last edited by jeisom (2011-11-23 15:00:00)

How do I play dvds on hp envy touchsmart 15 notebook with an external player and Windows 8.1.

I have a HP Envy Touchsmart 15 NOtebook PC. I bought an external HP DVD player model dvd600s-H01 5 but I cannot play DVDs.

Hi @pattyathome
Welcome to the HP Support Forums!
I understand that you are having trouble with an external dvd player attached to your notebook.
What is the full product number for your notebook? Please read the following if you need help in finding that.
How Do I Find My Model Number or Product Number?
Does your notebook already have a built in dvd drive?
Did you install the drivers and software that came with the external dvd player? If there was originally no DVD player in your notebook, it is likely that there is no dvd player application loaded.
So in that event I would recommend installing from the software disk with the DVD drive.
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

Please help me, USB Devices instantly disconnect/reconnect when using keyboard

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Moderator Note; Message Subject edited
Message Edited by andyP on 08-18-2008 08:58 PM

This happened to me exactly the same, you must updated the latest bios version 2.06.
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How to increase the Speed of USB Devices (6501 and 6009)?

Hy guys!
My question is:
In datasheets of the USB devices, the only reference about the speed of
these boards is the Bus Interface speed (12Mbit/s). But in my
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istatus := DAQmxWriteDigitalU32(TaskEscrever, 1, 0, -1, DAQmx_Val_GroupByChannel, @writedata,nil, nil);
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Hello,
The two usb DAQ from NI are full speed interface (as you said 12M/s bus speed). The full speed interface has a frame size of 1ms, the root hub transmits a packet every 1.0 ms and this is the minimum time that you can read/write from/to usb device, normally because of the windows scheduling, 1ms is very tight, windows may miss it in some occasions, some usb device designers would prefer to use something between 2ms - 10ms polling period, which means some devices may even react to commands within 2ms - 10ms. But it looks like the two NI usb DAQ use the 1ms polling period and that is the shortest time you can get in software paced mode. If you need very fast digital update rate, you may need to look at PWM output, it generates digital pulses at very fast rate as the link given below, the iUSBDAQ - U120816 can generate PWM pulse from 3kHZ - 333kHZ.
NI USB DAQ maybe good, but it wouldn't hurt to look at some other company's product too. the below link of usb daq gives the best price/performance ratio, LabVIEW vis are very easy to use and you avoid the pre-configuration in a separate application for DAQs which sometimes may be big deal if your customers are not engineer or scientist, but regular computer users. You are welcome to compare.
http://www.hytekautomation.com/Products/IUSBDAQ.html
Thank you.
Irene

Mountain lion USB devices issues and Cam

Hey Guys,
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Please help! what can be done to fix this? Should I roll back to Lion? When will be an update for those type of lags? this is epic fail.
Best regards,

Another iTunes 11 crash. Something as simple as downloading one new app to the iPod Touch 5.
Memory seems to really climb when searching iTunes store.

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Thank you
Mal

In some cases, the keyboard plus mouse is right at the edge of acceptable power draw, and adding anything to the second keyboard outlet causes it to malfunction or over-power and drop out.
The Mac Pro has separate power budgets for the front ports in total and the back ports in total, so one approach might be to plug in the other stuff on the other side.

Why is my USB mouse disconnecting and reconnecting?

Our USB mouse has been disconnecting and reconnecting intermittently. There doesn't seem to be any rhyme or reason for it. We're using a Logitech Optical Mouse. It doesn't seem to matter which USB port it is plugged into. Occasionally when it becomes unconnected and doesn't reconnect, unplugging and plugging it back in will "fix" it. I've been using HardwareGrowler to keep track of this. This was occurring before we updated to 10.7. I may be imagining this but it does seem to occur more when it is running hot.
Thanks

I have yet to try a different USB mouse to see if it is the mouse itself. I did plug in my iPod and there seems to be no problem with connection there. The mouse will disconnect regardless of tempature and it seems to disconnect more during heavy usage (gaming).

USB device failures and need to re-update under Windows 7 / Satellite A505

I'm having a devil of a time trying to get access again to a set of devices which worked fine under Vista-32 and backward..
Recent self-repaired problem, The laptop refused to accept a Garmin eTrex GPS via any other USB port except port 1 (the top-left port).. Attempts to attach it via ports 2 or 3, resulted in failure to read device, and Windows Device Manager reported the GPS asn an unknown device. The fix to get it to accept the device on these ports, required uninstalling the driver to those two ports (plugging the device into either of those ports, when seen by Device manager, uninstall the device, unplug it, the plug it back in again.) result now, all 3 ports will now accept the gps.
Now, an old device failure.. I have 3 different Prolific USB to Serial (rs-232C) adaptor cords, for connecting to older serial devicees. (older GPS's, external older computers, robotics projects, etc.) as of yet, the above remove/replace method will not allow connection of these cables (yes, using the supplied drivers, and a few generic found online from Prolific themselves) and, likewise refuse to access the devices connected to them.
There is one other device, which uses another form of USB to serial (FTDI Chip, device is the Arduino microcontroller, which uses the FTDI D2xx chip to connect via USB) I'm surprised, is actualy in the installed Windows-7 driver library, as well as a Microchip PIC18C745 (Vellaman P8055 project board) (also native device under Windows-7)
I've tried to find a reliable Prolific driver, but as of yet, these devices (Including one used in Microsoft's labeled version of the Pharos GPS500 dongle, which is sold with Microsoft Streets & Trips 2009 (The driver for this one, on other computers has caused system crashes.. Even under Vista & XP)
Is this a problem with the laptop itself, or Windows-7 that I'm fighting?
Stephen Griswold
--:I''m forced to be a PC, and Windows-7 is giving me massive headaches! and Not My idea!

This apparently applies also to the 2013 version of Microsoft S&T - and in Windows 8 as well.
Error message when you try to use Streets & Trips: "Your registry settings for this application were...
Always tell us which Tecra R950 you have when you post here. See the label on the bottom.
-Jerry

USB device plug and the MagSafe port

Hello,
I accidentally got an USB plug too close to the MagSafe port and the magnet pulled it in. It of course didn't fit, but I was wondering if the magnet could have caused any type of serious damage that might show up in the long term. The device in question is my Microsoft Natural Wireless Mouse. Shortly after the incident a dialog box popped up and told me my wireless device signal had been compromised (I don't remember the exact wording), but I restarted and everything is fine now.
Could the MagSafe magnet cause any kind of electro-static that might be harmful?
Just wondering, and thanks.

*"Could the MagSafe magnet cause any kind of electro-static that might be harmful?"*
If it did, I'm sure Apple wouldn't make it.

'USB device malfunctioned and Windows does not recognise it'

This started happening today. So I went on the Apple website to try and find a solution. I looked on all the troubleshooting advice it gave, including restarting my iPod, reinstalling iTunes, restarting my computer, I've tried everything to try and get it to connect to my computer again, but unfortunately nothing is working. Then I went to the last resort of restoring my iPod, got it into disk mode, but my computer still wouldn't recognise it so, I couldn't even restore it. My iPod is basically new, I only got it for Christmas 2010 and I'm always careful with it. I don't know if it might be something to do with the drivers needed to recognise my iPod or if it's the actual iPod, but I have no idea how to go about fixing it. Please help me!

yea
In some cases you might have to change the Usb cable, change the usb port, check if the computer drivers and properly installed, restart the computer and relaunch itunes again to restore. i dont know if you also used this but click on this link and you might see you solution http://support.apple.com/kb/ts1567
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XBR-55X850C - Latest Software problem or coincedence - USB device recognition and touchpad pairing

Recently purchase XBR-55X850C,After basic setup Touchpad and being able to recognize an external USB stick and drive seemed to work.Then did the recomended update software recently (think new version in last 2 weeks). Now I can not Pair my touchpad remote (tried many times) and the TV does not recognize when I have a USB stick or drive connected to it. I do not know if this is conicendence or is there a bug with the latest update. Any suggestions or help would be appreciated especially since there does not seem to be a true manual for this version of TV yet.

Hi NunYah,
Welcome to the Sony Community!
When the Touchpad Remote Control stopped working after updating the TV firmware, try any of the following.
Turn off and on the Bluetooth setting.
On the supplied remote, press the HOME button.
Select Settings.
Under the NETWORK & ACCESSORIES category, select Bluetooth settings.
Select Bluetooth.
Select Off.
Select On.
Unplug the power cord, then plug it back in.
If my post answers your question, please mark it as "Accept as Solution"

I cant open my iphone 3g after updating its ios. i try to restore my device but it always encounter unknown error that's why it cam back to the point when i open my phone i always see the itunes icons and usb device icons. and it already stock there.

help me guys please. who know any effective solution for this problem?

thank yo. i already did that but after that it says error occur so the restoring is becoming failed and go back to connect it to itunes huhu. i was so freaking sad about it. i'm trying to fix it and yet it cant

Envy Touchsmart 15-j105sa Continuous USB Device Dropout and Reconnect

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