Envy ts 15 touchscreen has one area that is almost completely nonresponsive

Picked up my Envy this past weekend and while playing a game discovered one relatively small area of the touchscreen is unresponsive except for an extremely forceful touch. Have tried cleaning the screen to see if something was keeping this area from recognizing, but it doesn't seem to have helped. Upgraded to windows 8.1 shortly after and found that this solved the issue but for some reason only temporarily. Any ideas?

Hi Cmeister,
I saw your post and I will be happy to help with the Touch Screen problem. Here is a document on troubleshooting touch screen give the steps a try there.
Troubleshooting Touch Screen Issues:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03488148
If you are still having issues you might need to have it serviced. You can contact HP Total Care a call at 1-800-474-6836 in North America or visit the link below if you are outside North America.
http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
Thank you,
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

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Envy ts 15 touchscreen has one area that is almost completely nonresponsive

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