EO1013 no serial or network connection
I have an HP IP KVM EO1013.
The device powers up, and all local facilities work well: I can use the attached servers happily through the keyboard, monitor and mouse attached.
My problem is with the network side of the device.
There appears to be no LAN connection to the switch the device is plugged in.
If I run diagnostics, the "LAN connection" option in the manual doesn't show up
If I choose "Versions", only the "IA" button appears - there is no "Digital" button
The problem is a tad worse as I can't Serial interface into the device. I'm using the settings the manual recommends but nothing appears on the screen. In diagnostics the Comm Interface lights green indicating there's no issues.
Has anyone had any similar difficulties? Can anyone shed any light on the issue?
Hello Stuka G. Welcome to the Apple Discussions!
Try the following:
1. Delete Preferred Network(s)
- System Preferences > Network > AirPort > Configure
- In the "By default, join:" pull-down menu, select "Preferred networks"
- Delete the network(s) you regularly use from the list
2. Delete AirPort Keychain Entries
- Launch the "Keychain Access" application located in Applications/Utilties.
- Click on the "Kind" filter at the top, and look for any "AirPort network password" entries...and delete them.
- Restart, or log out then back in.
3. Add Preferred Network(s)
- System Preferences > Network > AirPort > Configure
- In the "By default, join:" pull-down menu, select "Preferred networks"
- Add the preferred network(s) using the "+" button.
- Restart or log out then back in.
Similar Messages
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i just tried to use my iphone as modem for my laptop but once i select the iphone at my network connections it ask me for my password, does anybody knows if that information is either my iphone serial number, fcc id, IC, etc
If you are trying to connect via wifi to our iPhone then the password should be displayed on your phone when you go into Personal Hotspot, by default it is a random password set by the phone but you can change it there.
-
ITunes 10.0.1 "the network connection could not be made"
This was not a problem for me on 10.0. I can no longer update my podcasts because I get this error message
"There was a problem downloading (podcast name) the network connection could not be made"
so first I ran diagnostics for the network connection and it said that it could not make a secure connection to the itunes store. I clicked help and it said to add a rule to the windows firewall (even though one already existed), I did that and now its green but I still get the same error message. Here is the information from the diagnostics.
Microsoft Windows 7 x64 Ultimate Edition (Build 7600)
iTunes 10.0.1.22
QuickTime 7.6.8
FairPlay 1.9.16
Apple Application Support 1.3.2
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.2.0.47
Apple Mobile Device Driver 1.49.0.0
Bonjour 2.0.3.0 (214.3)
Gracenote SDK 1.7.1.420
Gracenote MusicID 1.7.1.78
Gracenote Submit 1.7.1.106
iTunes Serial Number 0637C6B672852BC1
Current user is not an administrator.
The current local date and time is 2010-09-28 09:37:04.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Video Display Information
NVIDIA, NVIDIA GeForce GTX 260M
** External Plug-ins Information **
No external plug-ins installed.
iPodService 10.0.1.22 is currently running.
iTunesHelper is currently not running.
Apple Mobile Device service 3.2.0.0 is currently running.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {A05144D0-DC62-4367-9AEA-8537EF0D39C9}
Description: Intel(R) 82577LC Gigabit Network Connection
IP Address: none of your business
Subnet Mask: 255.255.255.0
Default Gateway: none of your business
DHCP Enabled: Yes
DHCP Server: none of your business
Lease Obtained: Tue Sep 28 09:02:30 2010
Lease Expires: Thu Sep 30 09:02:30 2010
DNS Servers: none of your business
Adapter Name: {E8E377A7-4E43-4F3C-9BE3-9218319096C5}
Description: VirtualBox Host-Only Ethernet Adapter
IP Address: none of your business
Subnet Mask: 255.255.255.0
Default Gateway: 0.0.0.0
DHCP Enabled: No
DHCP Server:
Lease Obtained: Thu Jan 01 09:00:00 1970
Lease Expires: Thu Jan 01 09:00:00 1970
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Last successful store access was 2010-09-28 09:34:16.
I modified it slightly because my IP address is not necessary for troubleshooting this issue. is anyone else having the same problem? how can i fix thisDid you get anywhere with this? I'm getting the same error when I try to use Home Sharing. It worked through all the 9.x versions, but with 10.0.1, I can't even home share between two identical MacBooks. I get the above error when I try to copy a song / video / etc. from one library to another.
-
Hi Everyone, been struggling all day to restore my settings on my ipod, as my little brother has put a restriction password in place and made me not able to get into Safari, iTunes, Camera which I really need. I have tried everything, resetting my proxy settings, turning off the firewall, changing my network location, ran diagnostics. Everything seems fine on that, I post below my results. I also tried restoring from the device, but with the restrictions code in place I can not do so. And everytime I am dowloading the software update before the restore it comes up with 'Make sure your network settings are correct and your network connection is active, or try again later'. I have been using google for ages and am not sure what I have missed.
I am using Windows 7 with an Acer Notebook.
DIAGNOSTICS:
Microsoft Windows 7 Enterprise Edition Service Pack 1 (Build 7601)
Acer Aspire One 753
iTunes 11.0.2.26
QuickTime 7.7.3
FairPlay 2.3.31
Apple Application Support 2.3.3
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 00BCBEE0093E4EF0
Current user is not an administrator.
The current local date and time is 2013-04-05 19:32:36.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {E1CB97AA-CDFF-4C43-8F63-658D7E70A39F}
Description: Intel(R) Centrino(R) Advanced-N 6205
IP Address: 172.16.42.14
Subnet Mask: 255.255.255.0
Default Gateway: 172.16.42.1
DHCP Enabled: Yes
DHCP Server: 172.16.42.1
Lease Obtained: Fri Apr 05 19:01:59 2013
Lease Expires: Fri Apr 05 20:01:59 2013
DNS Servers: 172.16.42.1
Adapter Name: {44D6CC7B-1F1E-4F26-BBB8-18F98A868E2B}
Description: Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 11:00:00 1970
Lease Expires: Thu Jan 01 11:00:00 1970
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2013-02-14 17:34:33.
**** Device Connectivity Tests ****
iPodService 11.0.2.26 is currently running.
iTunesHelper 11.0.2.26 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34. Device is working properly.
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Connected Device Information:
Daniel Pugh's Ipod, iPod touch (4th generation) running firmware version 6.1.3
Serial Number: C3XDN3C5DCP7
Most Recent Devices Not Currently Connected:
iPhone 4S running firmware version 5.0.1
Serial Number: C38GKQWZDT9Y
**** Device Sync Tests ****
Sync tests completed successfully.
Kindest Regards
Daniel (Puggy858)Hi Diesel vdub,
Did that and I tried again, download stops halfway through and comes up with same message I have already quoted. Wifi Signal is 5/5, network is working, just not letting me download via iTunes. -
Losing network connection and NIC acts weird from warm/hot weather/temperatures?
Hello.
Is there a known issue on MSI P43 NEO3-F (MSI-7514) motherboards' onboard RealTek RTL8168C (P)/8111C(P) PCI-E Gigabit Ethernet NIC network disconnecting and acting weird during warm/hot weather?
I noticed lately and back on 1/11/2009 night when weather got warm/hot (e.g., my room can get over 85F degrees, but lately it has been 80F degrees), my network would lose its connection. See http://img9.imageshack.us/img9/5580/screenshots.gif for a few SpeedFan's sensor readings when the incidents occurred. I have never seen this happen when the weather is cooler (60-70F degrees in my room).
I also think this only happens if I am using the PC lightly (nothing intensive) like watching fullscreen videos (video overlay), surfing the Web, etc. I don't see any errors or evidences that it happens when idled (e.g., asleep or out). Uptime doesn't seem to matter since I have seen days to 3.5 hours.
I tried upgrading network driver twice (e.g., Realtek_XP_5714_0219 from
http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTypeID=3&GetDown=false ...), disabling Kerio Personal Firewall v2.1.5 (XP's disabled already), releasing and renewing IP address (works, but still no network -- can't even ping my router!), unplugging and replugging the cat5 cable (do see the network port lights on), touching the network jack and hardware inside and outside of the case (not hot), trying another cat5 cable and a network port on a switch instead router's), changing from "Minimal Power Management" to full power (no underclocking/slowing down when idled), etc.
During the disconnections, I tried:
C:\>tracert 192.168.0.1
Tracing route to 192.168.0.1 over a maximum of 30 hops
1 * * * Request timed out.
2 * * * Request timed out.
3 * * ^C
IPCONFIG.EXE /ALL when having network problems:
Windows IP Configuration
Host Name . . . . . . . . . . . . : FOOBAR
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter VMware Network Adapter VMnet8:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VMware Virtual Ethernet Adapter for VMnet8
Physical Address. . . . . . . . . : 00-50-56-C0-00-08
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.134.1
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
Ethernet adapter VMware Network Adapter VMnet1:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VMware Virtual Ethernet Adapter for VMnet1
Physical Address. . . . . . . . . : 00-50-56-C0-00-01
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.80.1
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
Ethernet adapter HDTV Tuner 2:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : TechniSat DVB-PC TV Star PCI #3
Physical Address. . . . . . . . . : 00-D0-D7-30-19-C1
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 169.254.178.3
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
DHCP Server . . . . . . . . . . . : 169.254.178.1
Lease Obtained. . . . . . . . . . : Saturday, February 28, 2009 6:55:04 PM
Lease Expires . . . . . . . . . . : Monday, July 13, 2009 11:28:08 PM
Ethernet adapter HDTV Tuner 1:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : TechniSat DVB-PC TV Star PCI
Physical Address. . . . . . . . . : 00-D0-D7-30-1A-1D
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 169.254.178.4
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
DHCP Server . . . . . . . . . . . : 169.254.178.1
Lease Obtained. . . . . . . . . . : Saturday, February 28, 2009 6:55:21 PM
Lease Expires . . . . . . . . . . : Monday, July 13, 2009 11:28:25 PM
Ethernet adapter Local Area Connection 15:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8168C(P)/8111C(P) PCI-E Gigabit Ethernet NIC
Physical Address. . . . . . . . . : 00-21-85-1A-C6-72
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.0.82
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 192.168.0.1
4.2.2.1
I checked Windows XP Pro. SP3's event logs and noticed these during the disconnections:
Event logs showed:
Event Type: Information
Event Source: Tcpip
Event Category: None
Event ID: 4201
Date: 2/28/2009
Time: 6:42:23 PM
User: N/A
Computer: FOOBAR
Description:
The system detected that network adapter \DEVICE\TCPIP_{51FDDE0F-0935-416E-8FE0-3E1A50847D41} was connected to the network, and has initiated normal operation over the network adapter.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 00 00 02 00 50 00 ......P.
0008: 00 00 00 00 69 10 00 40 ....i..@
0010: 02 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
Event Type: Information
Event Source: BROWSER
Event Category: None
Event ID: 8033
Date: 2/28/2009
Time: 6:47:22 PM
User: N/A
Computer: FOOBAR
Description:
The browser has forced an election on network \Device\NetBT_Tcpip_{89F40100-0D8D-4C33-A32D-3D91CAEB3FBD} because a master browser was stopped.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Event Type: Information
Event Source: Tcpip
Event Category: None
Event ID: 4201
Date: 3/1/2009
Time: 6:19:08 AM
User: N/A
Computer: FOOBAR
Description:
The system detected that network adapter \DEVICE\TCPIP_{51FDDE0F-0935-416E-8FE0-3E1A50847D41} was connected to the network, and has initiated normal operation over the network adapter.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 00 00 02 00 50 00 ......P.
0008: 00 00 00 00 69 10 00 40 ....i..@
0010: 02 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
Event Type: Information
Event Source: Tcpip
Event Category: None
Event ID: 4201
Date: 3/1/2009
Time: 6:19:20 AM
User: N/A
Computer: FOOBAR
Description:
The system detected that network adapter \DEVICE\TCPIP_{51FDDE0F-0935-416E-8FE0-3E1A50847D41} was connected to the network, and has initiated normal operation over the network adapter.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 00 00 02 00 50 00 ......P.
0008: 00 00 00 00 69 10 00 40 ....i..@
0010: 02 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
I also noticed the disconnections usually start with red X icon in my taskbar with its bubble and then later the long disconnection even though no red X (1 GB and connected). If I were to disconnect the cat5 cable from NIC, then it wouldn't even detect it is missing the cable!
The only way to fix this was to reboot (best way and last longer) OR disable network connection and re-enable it (Windows XP's Network Connections) or the NIC itself (Device Manager), but that doesn't always last long (maybe a minute). Example of my pings right after disabling and re-enabling NIC:
C:\>ping 192.168.0.1 -t
Pinging 192.168.0.1 with 32 bytes of data:
Request timed out.
Reply from 192.168.0.1: bytes=32 time<1ms TTL=150
Reply from 192.168.0.1: bytes=32 time<1ms TTL=150
Reply from 192.168.0.1: bytes=32 time<1ms TTL=150
Request timed out.
Reply from 192.168.0.1: bytes=32 time<1ms TTL=150
Request timed out.
Request timed out.
Reply from 192.168.0.1: bytes=32 time<1ms TTL=150
MSINFO32 in case it helps (seems OK to me, but I am not a hardware expert):
[Conflicts/Sharing]
Resource Device
I/O Port 0x00000000-0x00000CF7 PCI bus
I/O Port 0x00000000-0x00000CF7 Direct memory access controller
I/O Port 0x000003C0-0x000003DF Intel(R) 4 Series Chipset PCI Express Root Port - 2E21
I/O Port 0x000003C0-0x000003DF ATI Radeon HD 4800 Series
IRQ 21 Intel(R) ICH10 Family USB Universal Host Controller - 3A38
IRQ 21 OHCI Compliant IEEE 1394 Host Controller
IRQ 21 TechniSat DVB-PC TV Star PCI
IRQ 23 Intel(R) ICH10 Family USB Universal Host Controller - 3A34
IRQ 23 Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A
I/O Port 0x0000B000-0x0000BFFF Intel(R) 4 Series Chipset PCI Express Root Port - 2E21
I/O Port 0x0000B000-0x0000BFFF ATI Radeon HD 4800 Series
IRQ 16 Intel(R) 4 Series Chipset PCI Express Root Port - 2E21
IRQ 16 ATI Radeon HD 4800 Series
IRQ 16 Intel(R) ICH10 Family USB Universal Host Controller - 3A37
IRQ 16 Standard Dual Channel PCI IDE Controller
IRQ 16 Intel(R) ICH10 Family PCI Express Root Port 2 - 3A42
IRQ 16 Intel(R) ICH10 Family PCI Express Root Port 6 - 3A4A
IRQ 16 ASUS TV880 Video Capture (NTSC)
IRQ 17 Microsoft UAA Bus Driver for High Definition Audio
IRQ 17 Intel(R) ICH10 Family PCI Express Root Port 1 - 3A40
IRQ 17 Realtek RTL8168C(P)/8111C(P) PCI-E Gigabit Ethernet NIC
Memory Address 0xD0000000-0xDFFFFFFF Intel(R) 4 Series Chipset PCI Express Root Port -
2E21
Memory Address 0xD0000000-0xDFFFFFFF ATI Radeon HD 4800 Series
IRQ 18 Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C
IRQ 18 Intel(R) ICH10 Family USB Universal Host Controller - 3A36
IRQ 19 Intel(R) ICH10 Family USB Universal Host Controller - 3A39
IRQ 19 Intel(R) ICH10 Family USB Universal Host Controller - 3A35
IRQ 19 Intel(R) ICH10 Family 4 port Serial ATA Storage Controller 1 - 3A20
IRQ 19 Intel(R) ICH10 Family 2 port Serial ATA Storage Controller 2 - 3A26
Memory Address 0xA0000-0xBFFFF PCI bus
Memory Address 0xA0000-0xBFFFF Intel(R) 4 Series Chipset PCI Express Root Port - 2E21
Memory Address 0xA0000-0xBFFFF ATI Radeon HD 4800 Series
Memory Address 0xFED90000-0xFED93FFF System board
Memory Address 0xFED90000-0xFED93FFF System board
I/O Port 0x000003B0-0x000003BB Intel(R) 4 Series Chipset PCI Express Root Port - 2E21
I/O Port 0x000003B0-0x000003BB ATI Radeon HD 4800 Series
[IRQs]
Resource Device Status
IRQ 9 Microsoft ACPI-Compliant System OK
IRQ 16 Intel(R) 4 Series Chipset PCI Express Root Port - 2E21 OK
IRQ 16 ATI Radeon HD 4800 Series OK
IRQ 16 Intel(R) ICH10 Family USB Universal Host Controller - 3A37 OK
IRQ 16 Standard Dual Channel PCI IDE Controller OK
IRQ 16 Intel(R) ICH10 Family PCI Express Root Port 2 - 3A42 OK
IRQ 16 Intel(R) ICH10 Family PCI Express Root Port 6 - 3A4A OK
IRQ 16 ASUS TV880 Video Capture (NTSC) OK
IRQ 17 Microsoft UAA Bus Driver for High Definition Audio OK
IRQ 17 Intel(R) ICH10 Family PCI Express Root Port 1 - 3A40 OK
IRQ 17 Realtek RTL8168C(P)/8111C(P) PCI-E Gigabit Ethernet NIC OK
IRQ 21 Intel(R) ICH10 Family USB Universal Host Controller - 3A38 OK
IRQ 21 OHCI Compliant IEEE 1394 Host Controller OK
IRQ 21 TechniSat DVB-PC TV Star PCI OK
IRQ 19 Intel(R) ICH10 Family USB Universal Host Controller - 3A39 OK
IRQ 19 Intel(R) ICH10 Family USB Universal Host Controller - 3A35 OK
IRQ 19 Intel(R) ICH10 Family 4 port Serial ATA Storage Controller 1 - 3A20 OK
IRQ 19 Intel(R) ICH10 Family 2 port Serial ATA Storage Controller 2 - 3A26 OK
IRQ 18 Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C OK
IRQ 18 Intel(R) ICH10 Family USB Universal Host Controller - 3A36 OK
IRQ 23 Intel(R) ICH10 Family USB Universal Host Controller - 3A34 OK
IRQ 23 Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A OK
IRQ 20 Creative SB Audigy 2 ZS (WDM) OK
IRQ 22 TechniSat DVB-PC TV Star PCI #3 OK
IRQ 0 System timer OK
IRQ 8 System CMOS/real time clock OK
IRQ 13 Numeric data processor OK
IRQ 4 Communications Port (COM1) OK
IRQ 6 Standard floppy disk controller OK
IRQ 1 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard OK
IRQ 12 Microsoft PS/2 Mouse OK
IRQ 14 Intel(R) ICH10 Family SMBus Controller - 3A30 OK
My detailed computer configurations can be found here: http://alpha.zimage.com/~ant/antfarm/about/computers.txt (primary computer).
Thank you in advance.Quote from: NovJoe on 02-March-09, 23:10:05
Force your NIC to run at 100Mbps full duplex and see how it goes.
Check your router / switch ports as well as cables.
I will try 100 Mbps if it happens again. So far, it hasn't occurred after installing the driver supplied by MSI's Web site and not RealTek's Web site. The room temperatures even got warmer like 83F degrees.
As for router and switch, what am I checking for? Other computers didn't have any problems. As for cat5 cables, I already tried another one like I said in my original post. -
I am suddenly getting "the network connection could not be made"
I am getting the error message "the network connection could not be made" and am online without any problems. Itunes etc been fine until a week ago and now can't get it to connect to the net - can someone help me with what to do!
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Dell Inc. Dimension 5100
iTunes 7.7.0.43
QuickTime 7.5
CD Driver 2.0.7.3
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.0.0.33
Bonjour 1.0.4.12 (118.4)
iTunes Serial Number 84F27A17068673F2
Current user is an administrator.
The current local date and time is 2008-07-20 17:53:01.
iTunes is not running in safe mode.
Video Display Information
RADEON X300 SE 128MB HyperMemory
RADEON X300 SE 128MB HyperMemory Secondary
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {FA357741-DCC2-4994-B232-D8FB3AB95C51}
Description: GlobeSpan USB ADSL LAN Modem - Packet Scheduler Miniport
IP Address: 169.254.205.203
Subnet Mask: 255.255.0.0
Default Gateway: 169.254.205.203
DHCP Enabled: Yes
DHCP Server: 255.255.255.255
Lease Obtained: Sun Jul 20 08:03:53 2008
Lease Expires: Tue Jan 19 03:14:07 2038
DNS Servers:
Adapter Name: {294C775D-3EBF-4C83-9FC4-B8AF44B2A5F3}
Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: No
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Adapter Name: {073C330F-5F60-45A9-A866-E576CAA4A8F7}
Description: WAN (PPP/SLIP) Interface
IP Address: 92.4.72.142
Subnet Mask: 255.255.255.255
Default Gateway: 92.4.72.142
DHCP Enabled: No
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers: 92.31.241.20
92.31.241.20
92.31.241.21
Adapter Name: {AB8D5AB8-67B8-4A81-846F-A0ABA0CC542D}
Description: WAN (PPP/SLIP) Interface
IP Address: 172.200.129.209
Subnet Mask: 255.255.255.255
Default Gateway:
DHCP Enabled: No
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers: 205.188.146.145
205.188.146.145
Active Connection: dialbb 2
Connected: Yes
Online: Yes
Using Modem: Yes
Using LAN: No
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Disabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection could not be made.
Connection attempt to iTunes Store was unsuccessful.
The network connection could not be made.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection could not be made.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection could not be made.
Last successful store access was 2008-07-06 17:03:11.
Here's what I got. I cleared down DNS as it told me to do but still not working. -
HT3204 Error message : "network connectivity was reset" for trying to update itunes match".
I followed instructions and did the apple diagnostics test. all is great. but still can't connect to store for itunes match update
test results:
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
Dell Inc. OptiPlex 740 Enhanced
iTunes 10.6.3.25
QuickTime 7.7.2
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0013A4940C94B410
Current user is an administrator.
The current local date and time is 2012-08-31 13:45:04.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA Quadro NVS 210S
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: b6a928898d4b66af3e0514c8306d304a
iPodService 10.6.3.25 is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {9FFBFD41-4DF8-415F-9A43-38F1968B5161}
Description: Broadcom NetXtreme 57xx Gigabit Controller - Packet Scheduler Miniport
IP Address: 192.168.80.151
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.80.1
DHCP Enabled: Yes
DHCP Server: 192.168.80.25
Lease Obtained: Wed Aug 29 16:31:46 2012
Lease Expires: Wed Sep 05 16:31:46 2012
DNS Servers: 192.168.80.20
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-08-31 13:30:55.PS: I also went into Internet Explorer...
Selected Tools, selected Internet options, then selected Advanced Tab
Then I looked for the security section and made sure that SSL 2.0 was selected.
I was still unable to access iTunes Store. -
Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
Hewlett-Packard HP Pavilion dv6700 Notebook PC
iTunes 10.2.1.1
QuickTime 7.6.9
FairPlay 1.11.16
Apple Application Support 1.5
iPod Updater Library 10.0d2
VoiceOver Kit 1.4 (222093/222742)
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.0.25
Apple Mobile Device Driver 1.55.0.0
Bonjour 2.0.4.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 0025AAF8089EC380
Current user is not an administrator.
The current local date and time is 2011-05-15 21:05:05.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: dc0c6f739bfede483c8983f10e41784f
iPodService 10.2.1.1 is currently running.
iTunesHelper 10.2.1.1 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {588EB1BD-8374-43B1-B687-C47C33764298}
Description: Intel(R) Wireless WiFi Link 4965AGN
IP Address: 192.168.1.2
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sun May 15 20:23:07 2011
Lease Expires: Mon May 16 20:23:07 2011
DNS Servers: 192.168.1.1
Adapter Name: {1C11AE53-28A5-4AC7-BA9F-CD4109D7856C}
Description: Realtek RTL8101E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 18:00:00 1969
Lease Expires: Wed Dec 31 18:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2011-04-30 21:01:11.Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
We'd better check on that, kris. If you enable iTunes in your Windows firewall, does that help with your connection? See the following document for instructions:
How to enable iTunes in the Windows XP Firewall
EDIT: Drat ... gave you the link to the wrong document. Try this one instead for your Vista:
How to enable iTunes in the Windows Vista and Windows 7 Firewall
Message was edited by: b noir -
Network connection error with itunes
My husband and I have tried for two days now to login to the itunes store to buy more music. It says "itunes could not connect to the itunes store. The network connection was refused. Make sure your network settings are correct and your network connection is active, then try again." Is anyone else getting this message? We already updated itunes and we are able to connect to the internet. Any help would be appreciated.
I have been having the same issues for several days. I feel like I have tried eveything and can't get it resolved. Here are my diagnositcs. Any help would be greatly appreciated!!!!
Microsoft Windows Vista Home Premium Edition Service Pack 1 (Build 6001)
Dell Inc. Inspiron 1520
iTunes 8.2.1.6
QuickTime 7.6.2
FairPlay 1.4.10
iPod Updater Library 8.1d19
CD Driver 2.1.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.5.2.2
Apple Mobile Device Driver not found.
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number 4B6A6B0637288700
Current user is not an administrator.
The current local date and time is 2009-09-08 18:35:47.
iTunes is not running in safe mode.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {7ADEB39E-42B9-43E4-A094-08D219FBDAEB}
Description: Bluetooth Device (Personal Area Network)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name: {326D42F8-2AC9-444F-A3E0-ADC3EC583612}
Description: Intel(R) PRO/Wireless 3945ABG Network Connection
IP Address: 192.168.1.100
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Tue Sep 08 17:53:41 2009
Lease Expires: Wed Sep 09 17:53:41 2009
DNS Servers: 68.87.64.150
68.87.64.150
68.87.75.198
Adapter Name: {D6A1165E-A41E-47BD-A267-83C77380D3C3}
Description: Broadcom 440x 10/100 Integrated Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2009-09-08 18:29:50. -
The processing of Group Policy failed because of lack of network connectivity to a domain controller
We are setting up a new AD environment with one AD/DC running DNS services, and a secondary DNS server configured with secondary zone. The problem is that none of the machines in the the domain are getting GPO.
When I run a gpupdate /force from a machine, I get the following output:
"Updating Policy...
User Policy update has completed successfully.
Computer policy could not be updated successfully. The following errors were enc
ountered:
The processing of Group Policy failed because of lack of network connectivity to
a domain controller. This may be a transient condition. A success message would
be generated once the machine gets connected to the domain controller and Group
Policy has succesfully processed. If you do not see a success message for sever
al hours, then contact your administrator.
To diagnose the failure, review the event log or run GPRESULT /H GPReport.html f
rom the command line to access information about Group Policy results."
While the system event log outputs the following:
"The processing of Group Policy failed because of lack of network connectivity to a domain controller. This may be a transient condition. A success message would be generated once the machine gets connected to the domain controller and Group Policy
has succesfully processed. If you do not see a success message for several hours, then contact your administrator."
All the machines that were joined to the domain are able to resolve in forward and reverse lookups, ping the DC and ping each other so I dont understand how the error can be resolved.
Here are few things I have tried:
1. I came across this KB which checked ok for me: http://support.microsoft.com/kb/241515
2. Made a copy of the default GPO, applied to a OU with one machine, and made sure to remove any GPO links from above
3. Enabled the following two local Group policies on a test member:
GP slow link detection
Startup policy processing wait time
4. Modified firewall to allow everything on both member and DC
5. Verified DSN logs, SRV records, access to sysvol ( added authenticated users to sysvol)
I have yet to figure out the reason for this issue. Has anyone seen anything like this before?1. I checked the NIC, it only has one IP. and I followed your article. I set the primary DNS to its own IP and the secondary DNS to the loopback ip
2. This is a new DC and DNS server. I dont have old records yet. I also check the DNS event logs. No errors
3. I made sure the member server is pointing only to the only DC/DNS server
4. Here is the output from the dcdiag.... everything passed except, the Netlogons part. I'm not sure what means or how to fix it yet:
Starting test: NetLogons
* Warning BUILTIN\Administrators did not have the "Access this
computer
"* from network" right.
[hostname] An net use or LsaPolicy operation failed with error
1, Incorrect function..
......................... hostname failed test NetLogons
Complete output:
> hostname
Server: hostname.domain.local
Address: X.X.X.95
> ^C
C:\Windows\system32>
C:\Windows\system32>nslookup
> set type=all
>
>
>
> _ldap._tcp.dc._msdcs.domainname
_ldap._tcp.dc._msdcs.domain.local SRV service location:
priority = 0
weight = 100
port = 389
svr hostname = hostname.domain.local
hostname.domain.local internet address = X.X.X.95
> ^C
C:\Windows\system32>cd ..
C:\Windows>cd SYSVOL
C:\Windows\SYSVOL>cd sysvol
C:\Windows\SYSVOL\sysvol>dir
Volume in drive C has no label.
Volume Serial Number is F624-CDB2
Directory of C:\Windows\SYSVOL\sysvol
10/29/2014 08:25 PM <DIR> .
10/29/2014 08:25 PM <DIR> ..
10/29/2014 08:25 PM <JUNCTION> domain.local [C:\Windows\SYSVOL\domain]
0 File(s) 0 bytes
3 Dir(s) 63,971,037,184 bytes free
C:\Windows\SYSVOL\sysvol>dcdiag
Directory Server Diagnosis
Performing initial setup:
Trying to find home server...
Home Server = hostname
* Identified AD Forest.
Done gathering initial info.
Doing initial required tests
Testing server: Default-First-Site-Name\hostname
Starting test: Connectivity
......................... hostname passed test Connectivity
Doing primary tests
Testing server: Default-First-Site-Name\hostname
Starting test: Advertising
......................... hostname passed test Advertising
Starting test: FrsEvent
......................... hostname passed test FrsEvent
Starting test: DFSREvent
......................... hostname passed test DFSREvent
Starting test: SysVolCheck
......................... hostname passed test SysVolCheck
Starting test: KccEvent
......................... hostname passed test KccEvent
Starting test: KnowsOfRoleHolders
......................... hostname passed test
KnowsOfRoleHolders
Starting test: MachineAccount
......................... hostname passed test MachineAccount
Starting test: NCSecDesc
......................... hostname passed test NCSecDesc
Starting test: NetLogons
* Warning BUILTIN\Administrators did not have the "Access this
computer
"* from network" right.
[hostname] An net use or LsaPolicy operation failed with error
1, Incorrect function..
......................... hostname failed test NetLogons
Starting test: ObjectsReplicated
......................... hostname passed test
ObjectsReplicated
Starting test: Replications
......................... hostname passed test Replications
Starting test: RidManager
......................... hostname passed test RidManager
Starting test: Services
......................... hostname passed test Services
Starting test: SystemLog
A warning event occurred. EventID: 0x000003F6
Time Generated: 03/04/2015 18:23:06
Event String:
Name resolution for the name ctldl.windowsupdate.com timed out after
none of the configured DNS servers responded.
......................... hostname passed test SystemLog
Starting test: VerifyReferences
......................... hostname passed test VerifyReferences
Running partition tests on : ForestDnsZones
Starting test: CheckSDRefDom
......................... ForestDnsZones passed test CheckSDRefDom
Starting test: CrossRefValidation
......................... ForestDnsZones passed test
CrossRefValidation
Running partition tests on : DomainDnsZones
Starting test: CheckSDRefDom
......................... DomainDnsZones passed test CheckSDRefDom
Starting test: CrossRefValidation
......................... DomainDnsZones passed test
CrossRefValidation
Running partition tests on : Schema
Starting test: CheckSDRefDom
......................... Schema passed test CheckSDRefDom
Starting test: CrossRefValidation
......................... Schema passed test CrossRefValidation
Running partition tests on : Configuration
Starting test: CheckSDRefDom
......................... Configuration passed test CheckSDRefDom
Starting test: CrossRefValidation
......................... Configuration passed test CrossRefValidation
Running partition tests on : emcdsm
Starting test: CheckSDRefDom
......................... emcdsm passed test CheckSDRefDom
Starting test: CrossRefValidation
......................... emcdsm passed test CrossRefValidation
Running enterprise tests on : domain.local
Starting test: LocatorCheck
......................... domain.local passed test LocatorCheck
Starting test: Intersite
......................... domain.local passed test Intersite
C:\Windows\SYSVOL\sysvol> -
Kernel Panics during system boot, and no kind of network connectivity
I've tried quite a lot of things here, so please read them all before you suggest something - and thanks for taking a look at my question (-:
I recently got my Mac Pro back from the AlaskaMacStore (not an actual apple retail store, and they aren't very good at that), having brought it in for loss of FW800. They sent it to Apple, and I received it back, supposedly with a new motherboard - and my FW800 working. However, it proceeded to kernel panic (complete visual system freeze, not greyscreenofdeath - oddly enough, iTunes would never stop playing during them) at least once a day after that.
Not wanting to deal with them again, I just used it like that and put up with it - but soon enough, I lost any sort of network connectivity as well. With AirPort connected to my Time Capsule's network (which worked fine on my Macbook Air and iPhone and various other devices), I was being told "...Self-Assigned IP address, and thus may not be able to connect to the internet...". Even connected directly via Ethernet to the Time Capsule, or directly via Ethernet to the cable modem, or directly via Ethernet to another Mac, or connected to another Mac's ad-hoc network, I could get absolutely no network communication going on of any sort.
This was too much for me, as all of my work requires frequent and heavy internet access, so I gave in and took it back to the local mac store equivalent - they charged me 100$, and kept it two days, just to tell me they 'couldn't reproduce the problem'. I took the Mac Pro to a friend's house, and went through the same tests - connected to his modem, with his Ethernet cords, and to his wireless and other macs. Same deal, no connection or indication of a networking being connected beyond that blasted 'self-assigned IP' in Network prefs.
Having no desire to be defrauded by the local fools again, I decided I didn't really have anything important on my internal hard drive, and decided to wipe the internals and re-install Leopard. My horrible luck continuing, I found my only Leopard disc to be cracked, prompting me to drive out and purchase a new one. Inserting this into my Mac Pro's drive, I found myself faced with yet another horrible problem.
During the boot to the Leopard DVD, the grey loading screen (with the apple logo and the spinner) simply froze with the spinner pointing left. I left it for a while, expecting this to be part of what I'd previously experienced with the slow boot-from-DVD on a Macintosh... but after 30 minutes of waiting, I got quite worried, and booted back into my normal OS by holding down Option and selecting my RAID.
Now, note this for later - it booted absolutely fine, and though I still had no network connectivity, the system had no problems. I changed the startup-disk to my RAID and then back to the Leopard DVD, naïvely thinking this would solve the problem, and ran into the same problem after restarting and booting to the Leopard DVD again.
Dismissing this as a optical drive problem (haven't had occasion to use optical media in nearly 3 years, don't really trust it in general), I booted the Mac Pro into Firewire Target Disk mode, and connected it to my Macbook Pro, and then booted the Macbook Pro from the installation DVD. Again, note carefully here - there was nothing wrong with the DVD itself, as the Macbook Pro had no trouble booting to the DVD.
I used Disk Utility to preform some planned modifications to the internal drives of my Mac Pro (erasing my previous inefficient RAID setup in favor of a new, faster (but less secure) RAID0 striped setup for my main two 1TB drives), and then proceeded to install a fresh Leopard onto the newly minted RAID. I usually cancel the 'disc checksum' that the Leopard DVD runs on itself, not really worrying about it, but in light of recent possible problems with the DVD, I went ahead and let it run - no problems, it completed and went straight into the normal install.
The install itself completed in a timely manner, and my Macbook Pro re-booted automatically, to the newly Leopard-ed RAIDed internals on the Mac Pro. It booted to the new install without a hitch, played the Leopard intro video, and continued to the setup cube. I opted to shut down (by hitting command-q and selecting the shut down option), so I could set it up on the Mac Pro instead.
Surprised was I, when I experienced the same grey loading screen freeze on the Mac Pro, booting to the newly clean install on the new RAID, that I had seen trying to boot to the Leopard disc. Worrying that my Leopard disc was, infact, corrupted in some way, I tried placing the Macbook Pro into firewire Target Disc Mode, and booting that drive over FW800 on the Mac Pro. Same freezing problem occurred.
Well, now, the only installation that HADN'T kernel panicked on boot was the old install, and that had been erased for the new RAID configuration, so I was left without a way to boot to a working install and test things from the Term. This left me with Single User Mode, which I immediately booted into.
Interestingly enough, there was no problem booting into Single User Mode - so I poked around a bit before mounting, and I had seemingly fine access to the entire filesystem of the new Leopard install, and nothing looked screwed up to my (albiet untrained) eye. After mounting and continuing the boot, it froze - but since this was verbose SUM, and not simple normal boot, I was able to see exactly where it froze: something about 'mDNSResponder starting', and then no input or output was accepted, leaving me assuming it had kernel panicked again.
To test this, I again attempted to boot from the Leopard DVD on the Mac Pro, this time in verbose startup mode, and watched it freeze up at exactly the same point. After a little googling, I found some suggestions to disable the launchd plist for mDNSResponder - I tried SUM again, and did so, then continued with the boot. This time, there was no output relating to mDNSResponder, so the launchd change had worked; however, it still froze - this time, right after three lines, first something along the lines of 'Login Window Application Starting', and then two lines printing Ethernet IDs of some sort. After those Ethernet related lines, it again froze.
What with the DNS and Ethernet bits showing up in the freezing, I was getting worried this was still tied into my NIC in some way, so I unplugged my Ethernet cords and tried the exact same boot again, and again disabled mDNSResponder. This time the only sensible thing before the freeze was the 'Login Window Application Starting' line, which seemed perfectly normal. I doubt there is/was anything wrong with that, so I'm assuming there's still some networking-related process freezing/panicking the computer, and it just doesn't happen to log in a visible way during startup.
Does anybody have any suggestion as to what such a process might be, and how I can at least pause or kill it from SUM, so I can at least finish booting the computer?
If I can't figure out a solution to this, I'll have to buy a new Mac Pro tomorrow morning... I have very, very pressing matters that can't wait for a new Mac Pro to ship, nor can they wait for me to ship this one to Apple and back (I live in Alaska, we have at least a weeks wait if nothing is seriously wrong when sending an Apple product in for repairs on our own), and nor can I wait 2 days for the local Apple store to tell me there's nothing wrong with it and then have to wait another week to, again, send it to Apple myself. I don't want to have to shell out for a new, expensive computer when there's a (most likely) perfectly good one sitting here... so any help would be MUCH appreciated.
If you've read this far, phew, you deserve a cookie. That was one... long... post.
(If you care, this post was cross-posted to my blog, at http://blog.elliottcable.name/posts/macpro_epicfail.xhtml)Talk about bad luck.
The point at which the system "freezes" with the gray spinner (and just after the login window app starts) is right about the point the accelerated drivers should kick in for the video card.
So a couple things could be going on.
1) bad video card dragging down the bus
2) The system board is fubar - this I think is likely - issues with onboard ethernet, and whats seems to be video card related.
I would hazard to guess that the PCI-express bus has something wrong with it, ethernet and video live on the bus, SATA, and USB live in the southbridge.
So, looks like a trip to a certified apple dealer/repair center is next for your Mac Pro - probably for a new system board, again?
Something tells me that your system really didn't get to Apple for a new board.
You can verify by looking at the serial ID tag on the system board, note the rev and serial # before and after such repairs. -
Trouble connecting to itunes store: network connection
For the past 3 or 4 months i havent been able to connect to the itunes store at all. I have tried all the trouble shooting, uninstalling, re installing, running the test, turning off firewall completely and still nothing... I am not using Norton and use Comcast as an ISP can someone please help me????????
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
EMACHINES T5010
iTunes 8.0.0.35
QuickTime 7.5.5
FairPlay 1.0.15
CD Driver 2.0.7.5
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.1.0.25
Bonjour 1.0.5.11 (118.5)
iTunes Serial Number B1703B49B934ACF9
Current user is an administrator.
The current local date and time is 2008-09-18 17:15:21.
iTunes is not running in safe mode.
Video Display Information
Intel(R) 82915G/GV/910GL Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {E17EA027-4AB5-479E-88BF-B03C89500B0C}
Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
IP Address: 76.30.176.5
Subnet Mask: 255.255.254.0
Default Gateway: 76.30.176.1
DHCP Enabled: Yes
DHCP Server: 68.87.66.18
Lease Obtained: Thu Sep 18 16:14:14 2008
Lease Expires: Mon Sep 22 10:21:24 2008
DNS Servers: 68.87.85.98
68.87.85.98
68.87.69.146
68.87.78.130
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: Yes
HTTP Proxy: actsvr.comcastonline.com:8100
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2008-04-18 19:18:49.
** CD/DVD Drive Tests **
LowerFilters: Cdr4_xp (7.1.0.188),
UpperFilters: Cdralw2k (7.1.0.188), GEARAspiWDM (2.0.7.5),
E: TSSTcorp CD/DVDW TS-H552B, Rev GA04
Data or MP3 CD in drive.
Found 1 songs on CD, playing time 255:57 on CDROM media.
Track 1, start time 00:02:00
Get drive speed succeeded.
The drive CDR speeds are: 4.
The drive CDRW speeds are: 4.
Writing CD text is turned on in the preferences. If you’re having problems burning CDs, try turning this preference off.
The last failed audio CD burn had error code 4220(0x0000107c). It happened on drive E: TSSTcorp CD/DVDW TS-H552B on CDR media at speed 8X.
** iPod/iPhone Connectivity Tests **
iPodService 8.0.0.35 is currently running.
iTunesHelper 8.0.0.35 is currently running.
Apple Mobile Device service 2.10.31.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801FB/FBM USB Universal Host Controller - 2658. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 2659. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 265A. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 265B. Device is working properly.
Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Most Recent Device Not Currently Connected:
iPod classic running firmware version 1.0.2
Serial Number: 8L742BDEYMV
** iPhone/iPod Touch Sync Tests **
No iPhone or iPod found.thank you for the response...i was starting to think i wasnt going to get help... i have had comcast for about a year and a half (hate the service) and itunes worked before...i did try powercycling the modem a few times... unplugged everything... went to work came back and plugged it all back in... nothing!!! i am using a router but have direct connected to the cable box before and still had problems... can you think of anything else?
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ITunes wont connect to iStore - network connection time out message
Been trying to connect to iTunes since I downloaded the newest version onto my new laptop this morning. But without success.
Run diagnostics as follows. Can anyone help? Thanks
Microsoft Windows Vista Home Premium Edition Service Pack 1 (Build 6001)
Dell Inc. Inspiron 1545
iTunes 8.2.0.23
QuickTime 7.6.2
FairPlay 1.4.10
iPod Updater Library 8.1d19
CD Driver 2.1.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.5.0.31
Apple Mobile Device Driver not found.
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number 06303A390F254549
Current user is not an administrator.
The current local date and time is 2009-06-03 13:44:56.
iTunes is not running in safe mode.
Video Display Information
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {6CB7CABB-B89E-4874-8225-C44D995C9A7A}
Description: Dell Wireless 1397 WLAN Mini-Card
IP Address: 192.168.2.4
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.2.1
DHCP Enabled: Yes
DHCP Server: 192.168.2.1
Lease Obtained: Wed Jun 03 08:51:06 2009
Lease Expires: Wed Jun 03 08:51:05 2009
DNS Servers: 192.168.2.1
192.168.2.1
Adapter Name: {1FAEDA91-E6CB-4732-97D7-A60F6CE53A02}
Description: Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Disabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection timed out.
iTunes has never successfully accessed iTunes store.After an upgrade, that profile is commonly du to firewall blocking.
Do you have any other firewalls even if you are not using them?
Have you ever had Norton even if you have uninstalled it? Norton is commonly preloaded on new PCs.
An old Norton can block iTunes if it has been uninstalled.
Are you using an administrator account? iTunes doesn't seem to think you are. It should not be a problem running from a limited user account. That is what I do except when I am installing programs.
Normally TLS 1.0 would be enabled, but I don't think this is the cause of the problem. It can be enabled from Internet Options>>Advanced tab. -
Itunes won't connect to store, network connection timed out
hey
its been a while now and its really starting to annoy me. my itunes won't connect to the store anymore and its been so long i can't remember what made it happen, i get an error message coming up saying network connection timed out ... no error codes appear.
i am on vista using windows firewall any help would be great
thanks
ps ran the diagnostics thing and ...
Microsoft Windows Vista Home Premium Edition Service Pack 1 (Build 6001)
DIXONSXP F71IX1
iTunes 8.1.1.10
QuickTime 7.6
FairPlay 1.3.6
iPod Updater Library 8.1d19
CD Driver 2.1.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.4.1.7
Apple Mobile Device Driver 1.40.0.0
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number 2CD15BEB3A65D713
Current user is not an administrator.
The current local date and time is 2009-05-11 22:55:05.
iTunes is not running in safe mode.
Video Display Information
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {07364232-E167-4026-91DE-D8CFCE06A923}
Description: 802.11g Mini Card Wireless Adapter
IP Address: 192.168.1.67
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.254
DHCP Enabled: Yes
DHCP Server: 192.168.1.254
Lease Obtained: Mon May 11 21:59:06 2009
Lease Expires: Tue May 12 21:59:06 2009
DNS Servers: 192.168.1.254
192.168.1.254
Adapter Name: {FE8AEE52-0E28-4AF6-BF42-DA227457820E}
Description: Realtek RTL8102E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 192.168.1.254
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection timed out.
Last successful store access was 2009-03-12 22:50:42.
Message was edited by: hurley_aidenHi,
What security software is running on the PC? The security software could be causing the issue, try to reconfigure or temporarily disable it.
You can also try flushing the DNS as shown here: http://support.apple.com/kb/HT1527
This article: http://support.apple.com/kb/TS1368 provides more troubleshooting tips.
-Jason -
I've tried updating on both my desktop and laptop, neither work. I have the newest version of iTunes as well, so that can't be the problem. When I run diagnostics:
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Hewlett-Packard HP Pavilion g7 Notebook PC
iTunes 11.3.1.2
QuickTime not available
FairPlay 2.6.15
Apple Application Support 3.0.6
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.1.2.6
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0038BB880CE6FDE0
Current user is not an administrator.
The current local date and time is 2014-09-04 12:48:09.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Advanced Micro Devices, Inc., AMD M880G with ATI Mobility Radeon HD 4250
**** External Plug-ins Information ****
Plug-in Name: Last.fm AudioScrobbler
Plug-in Loaded: Yes
Plug-in Version: 4.0.5
Plug-in File Version: 6.0.5.4
Plug-in Path: C:\Program Files (x86)\iTunes\Plug-ins\itw_scrobbler.dll
iPodService 11.3.1.2 (x64) is currently running.
iTunesHelper is currently not running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {CE989488-FC81-488B-A970-91D722749820}
Description: Realtek RTL8188CE 802.11b/g/n WiFi Adapter
IP Address: 192.168.254.3
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.254.254
DHCP Enabled: Yes
DHCP Server: 192.168.254.254
Lease Obtained: Thu Sep 04 12:18:22 2014
Lease Expires: Fri Feb 25 02:18:22 2022
DNS Servers: 192.168.254.254
Adapter Name: {5E3757D2-481F-4D48-B535-A6A6ACF48517}
Description: Realtek PCIe FE Family Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 17:00:00 1969
Lease Expires: Wed Dec 31 17:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2014-09-04 12:47:39Hi christeag,
The only thing I can identify as an issue is that your Windows Firewall is running and iTunes is not enabled in it, so this may be the source of your issue. Here is an article for you that will help you rectify this situation:
How to enable iTunes in Windows Vista, Windows 7, and Windows 8 firewall
http://support.apple.com/kb/HT2553
Thanks for coming to the Apple Support Communities!
Regards,
Braden
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