EOIO - Holding status

Hi,
I have an EOIO queue that is in status Holding. When I try cancel, it gives me error message "Unable to cancel 1 of 1 messages; update the status".
I am in XI 7.0
Regards
Unni

Hi Unni Krishnan,
        You must have in the message monitoring, a message that belongs to this interface that was defined as EOIO, that is in status System Error. Because of the EOIO(Exactly Once In Order), when a message that is in this quality of service stops in error, the subsequent messages stops with status Holding, that means that have a queue, waiting for the process of all messages EOIO in sequence(to grant that the messages will be delivered "In Order"), so you can´t cancel any message that is in Holding status, because this action would break the rules of EOIO.
        You need to find a message of the same interface, that is in the status System Error(probably), and cancel it(or reprocess it, if there are conditions to the message to be processed with sucess). So, the queue will start to process the next message, until end all the Holding messages. In the worst case(none of the messages have conditions to be processed with sucess), I think that you will need to cancel all the messages of this queue, one-to-one.
        Sorry my poor english, I hope that this message can help you.
        Best regards,
        Wilson

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click here
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Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

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EOIO - Holding status

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