EOS-M3 support

I see no EOS-M3 support in new Photos program. Any other cameras are missing?

Camera Raw support is provided by the OS, not the App. There is no exhaustive list of cameras not supported. Who has the time? The list for the ones that are:
OS X Yosemite: Supported digital camera RAW formats - Apple Support

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Canon EOS 6D support in LR 5?

Any news available, that LR 5 will support Canon EOS 6D with tethering in a future update?

DSLRemote Pro does not work with WIFI alone !
It needs the camera to be connected via USB to a computer.
But EOS utility can import camera files (pics) via WIFI to computer and I would like these pics to be imported via WIFI direct to LR (the watch folder work-around is known for months, already).
Many users in forums which own Canon EOS 6D would like to do this with LIGHTROOM, because it's the first Canon DSLR with built-in WIFI.
DSLRemote Pro does a different thing. It always uses a Camera, a computer and a smartphone to _make_ pictures remotely with the phone, but there's already a smartphone app which does this without a computer (EOS Remote).
So we talked about different things. :)

EOS 350D Support

I have been getting "unsupported file format" messages from Aperture using ".CR2' files from my Canon EOS 350D. The Apple Aperture web site shows support for the "Digital Rebel XT" which is the US name for the same camera. Why does Aperture not support my 350D? Is this simply due to the difference in the model name? Does anyone else have the problem with their 350D?
Confused.
Thanks David
Mac OS X (10.4.3) Powerbook 17"
Mac OS X (10.4.3) Powerbook 17"

I'm not sure if this will help you.
But check out this hint at macosxhints - http://www.macosxhints.com/article.php?story=20051101035330228&lsrc=osxh

HT203088 Where is EOS-M3 support in Digital Camera RAW 6.04????

No support for EOS-M3???? What a **** is going on?

Camera RAW ≠ Camera driver, the RAW update is for the .CR2 canon raw image file (in your case) compatibility.
What happens when you try to import photos using Image Capture or iPhoto?
Can you take a screenshot of the error message?
I always prefer and recommend using memory card import over using the camera.

Canon EOS not supported by Lion

I swithched to Lion and now my Canon Rebel camera will no longer do tethered capture. When I plug in the camera, it recognizes the camera, but no photos transfer. Any ideas of where to start?

I have a Canon EOS Rebel T1i and it works fine (that is when I connect via USB iPhoto opens and I can upload photos). Are you sure the Canon application for tethered capture is not the problem? There are EOS Utility updates this year at the Canon website.

EOS 6D zoomed remote live view sharper??

Hi,
I've got this Canon Zoom lens EF 70-300mm on my EOS 6D, connected via EOS Remote Utility on my Macbook Pro running MacOS 10.9.1. Everything is working great, and I'm really impressed by the level of details I can achieve by zooming on the moon:
I thought, that looks really amazing! Imagine what the shot will look like when I snap the actual photo with these settings. And then I obtain this. This is a comparison of the screenshot from Live View-Zoom View (left) and the actual shot (right):
I tried changing the image quality (I tried RAW) to no avail. I don't know where the loss of details comes from, I was wondering if anyone here had any insight on this or ran into similar problems.
Thanks,
Michel
Solved!
Go to Solution.

I'm very interested in learning why this soft focus occurred. What comes to mind is that the camera's autofocus changed the focus as the shutter was snapped. So I'm going to focus on that. 8-) What was the Live-View image after the shot? Was it as clear as the pre-shot version? In other words if autofocus chagned the focus during the shot that should be the focus of the Live-View image after the shot. At least I think that would be the case.
I have had a 6D for about a month. There has been a lot of discussion online about this camera not having good autofocus performance. I have noticed that autofocus performance is poor in low light. Maybe this is an example of that.
I have had good success with manual focus using Live-View zoomed/magnified to X10.
It looks like the autofocus was in "quick mode". Does the EOS Utility support Flexizone AF? You could try that. Another thing to check is the AF point. Was your focus point set on the moon?

Which versions of eos utility are compatible with dpp4 and 5d mark ii?

Which versions of eos utility are compatible with dpp4 and 5d mark ii? I selected "remote shooting" in dpp 4.2.1 and "A compatible version of EOS Utility not installed" msg displayed. (I installed eu 2.14.20 & DPP 4 yesterday)

hdevaney wrote:
Robert,Thank you for the timely response. Please note the reply received from Canon EOS Digital Support:Subject: Response from Canon - EOS Digital Cameras > EOS 5D Mark II“Normally, when using DPP 4.2.10, you would need to download and install the corresponding EOS Utility 3.2.10 for the remote shooting feature. However, at this time, the EOS Utility 3.2.10 does not support the EOS 5D Mark II.If you are shooting remotely, you will have to launch the EOS Utility 2.14 and use the controls provided on that application” My other concern is the DPP3 recipe file format “*.vrd” is not compatible with the new DPP4 file format “*.dr4”Decisions Decisions…Thank youhdevaneyYou may be in luck. New versions of DPP 4 and EOSU 3 came out this week. It's probably worth giving them a try.

Exporting C100 footage from an edited timeline proving impossible help!!!!

The Canon C100 I now know shoots in a formate called PsF which is a type of interlaced that is but isn't interlaced? Yes I'm kind of confused. Anyway Premiere reads the footage I shot as 1080i and 29.97fps though I shot it at 1080p and 23.976. Yes I've talked to Canon Cinema EOS tech support team about this and they say they have no answers that it depends on the NLE I am using. I'm using Premiere CC on a Macbook Pro Retina, 15" fully loaded.
I decided to edit a timeline that Adobe chooses when adding the footage to it automatically. I export and I keep getting the error message. "Unknown error" HELP!!!

I tried it both ways, I was on the phone with an Adobe rep who took control of my computer. We were on the phone for two hours while we tried different things. Here's what we found out. The mercury playback engine doesn't like the C100 footage. You can take Red Epic 6k footage and edit without a hitch with a macbook pro retina 15" but not the C100. I turned the renderer to "software only" and it took 10 times as long but it exported. So for this particular project that's what I'll have to do. As for Clipwrapped footage, it doesn't matter, Mercury hates it. So it's time for Premiere to address the C100 directly. NOT AVCHD assuming that AVCHD is the same across the board because it isn't. This whole PsF flavor of it is a pain to work with in any NLE. Anyway I'll keep researching. Thanks

Shooting videos remotely with 6D

Does the "EOS Utility" support video mode with Canon 6D? Or does it only work for photos?
Thank you,
Amir

The EOS Utility supports video for the 6d via only the USB cable. The video you see will be the lower resolution video as displayed on the LCD screen not the high quality video captured by the sensor and recorded to the card. This may be a marketing choice by Canon or possibly a technical limitiation due to Canon's choice of a USB 2.0 (low transfer rate) rather than USB 3.0 interface.
Note that Wi-Fi video transfer is not supported. This seems like a poor design choice by Canon for a camera at this price point.
To capture video set the camera to video mode. Start the EOS Utilitily and go to LiveView. You will see what is displayed on the LCD which may include focusing boxes and other extraneous information.

C100 Internal Rattle Normal?

Hi there,
We just got the C100 and took it on a couple of shoots. I didn't really notice it at first since I was so excited to use the camera but there seems to be a rattle in the camera when it's moved around, especially handheld. It's almost as if there's a loose piece of plastic wiggling around inside. I thought that maybe it was the lens attached, so tested it without a lens and still the same noise.
Is this normal? If not, what might be the issue? Thanks a bunch!

Hello Onyxcinema,
We are sorry to hear that your EOS C100 seems to have a rattling noise when moved. The eyepiece on the EOS C100 has the plus and minus adjustment underneath, the dioptric adjustment lever. The eyepiece physically moves forwards or backwards, and we believe that because of this, you notice a rattling if shaken.
Try to hold the viewfinder/ dioptric adjustment lever, and move the camera around. Hopefully you do not hear the noise anymore. Therefore, your camera should be operating normally, provided that this is the noise you hear.
If this is a matter of urgency, please feel free to contact us through our EOS Cinema Support Site.
You would be able to contact us through Phone or Email Support. I hope you have a great day!
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

I am trying to download pictures from my canon rebel eos to my Ipad but i get the message "this device is not supported" what can I do ?

I just bought an Apple Lighting to USB Camera Adapter. When I got home to and connected it to my Canon Rebel EOS Digital Camera. I received the error message "This device is not supported" I was wondering if there is any software or drivers I need to download?
Thanks
Don

I use Canon Cameras and have no problems downloading photos from the camera to the Lightning to USB Camera Adapter. My questions and suggestions might be basic but just to make sure:
1. This is an iPad forum area. Are you using the lightning to USB camera adapter with an iPad? Your info in your original post says iPod. I'm not sure that the adapter works with an iPod.
2. After you connect the adapter to your iPad and then use a USB cable to connect the adapter to the camera did you turn on the camera?
3. If you did turn on the camera and still did not get the import of photos to start try a reset your iPad. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. This will not cause any data loss.

Adobe Camera Raw 5.3 does not support Canon EOS 500D

Hi,
I just bought a new Canon EOS 500D and it seems that Adobe Raw 5.3 (i.e. LR2 and CS4) do not support the new (or better changed) Canon RAW format (CR2).
Does anyone know when this camera model / RAW format will be supported?
Any ideas for workarounds?
Best regards,
paulmut

If the camera allows it, shoot raw+JPEG, that way, you can still use/work with the JPEG version, until the CR2 of the 500D will be supported.
You can also contact Canon and suggest them to take a competitive edge over Nikon by embracing the DNG format, that would have allowed support at release date, in many raw converters programs, like Pentax and others are doing.

Is the new Canon EOS 7D Mark II supported in Creative Cloud?

Is the new Canon EOS 7D Mark II supported in Lightroom and Photoshop in Creative Cloud? If not, is there anyway to know when it will be? My current version of Lightroom (5.6) does not recognize the RAW files from this camera.

Native Lightroom support for the D750 was added in the Lightroom 5.7 update released this evening.
Release details:
Lightroom 5.7: http://blogs.adobe.com/lightroomjournal/2014/11/lightroom-5-7-now-available.html
Camera Raw 5.7: http://blogs.adobe.com/lightroomjournal/2014/11/camera-raw-8-7-and-dng-converter-8-7-now-a vailable.html

I bought a canon EOS Rebel T5i. It came with photoshop elements 11. PS won't open my C2 raw files and says my camera isn't supported by the software I have downloaded 7.4 dng converter and I still can't open the files. What do I need to do?

I bought a canon EOS Rebel T5i. It came with photoshop elements 11. PS won't open my C2 raw files and says my camera isn't supported by the software I have downloaded 7.4 dng converter and I still can't open the files. What do I need to do?

You need camera raw 8.4 for your camera, if it’s Digital Rebel T5 EOS 1200D EOS Kiss X70. It is not compatible with PSE11; so it’s a bit odd if that software was bundled with the camera except that it will work with jpegs. I suggest you download and install the free Adobe DNG converter to convert your CR2 files to the Adobe universal Raw format and the DNG files will editable in PSE11(keep your originals as backups and for use in the camera manufactures software)
Mac download (.dmg file) click here DNG Converter 8.4
You can convert a whole folder of raw images in one click. See this quick video tutorial:
You Tube click here for DNG Converter tutorial

I have Photoshop Elements 9. I downloaded the plug in 6.0 and it works on the RAW files from Canon EOS 60D, but not with Canon EOS 70D. I cannot download higher versions of plug in, because I have Windows Vista and it is not supported.

I have Photoshop Elements 9. I downloaded the plug in 6.0 and it works on the RAW files from Canon EOS 60D, but not with Canon EOS 70D. I cannot download higher versions of plug in, because I have Windows Vista and it is not supported.

You could try using the DNG converter 8.7 on Windows vista:
<Adobe - Adobe Camera Raw and DNG Converter : For Windows : Adobe DNG Converter 8.7>
<Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Adobe DNG Converter 8.7>
You then need to watch this video to get hang of it:
<Camera Raw: How to use Adobe DNG Converter - YouTube>
Hope this helps.

EOS-M3 support

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