Eos Utility problem
Hi to all,I have a problem with the Eos Utility Software.I have the OS Windows 8, and I installed the last version of EOS Uility 2.12 compatibility with the new OS.When I connect my EOS 5D MKIII or the 7D the EOS Utility not recognized the camera.The drivers are installed , all the others programs works fine with the cameras.Someone have a suggestion ?
I've had no success with two Win8 systems. The drivers appear to be installed correctly, the camera shows up in the device manager under "portable devices" and via Windows explorer I can transfer files as if it was a flash drive. Is this where it should appear in the device manager tree? I have uninstalled / reinstalled all Canon applications and still EOS utility does not recognize the camera. I'm a software developer, have written drivers etc for Windows, but I have no way to know why EOSuitility cannot see the driver. As I mentioned above, the original developers in your company need to investigate since they do have the tools to figure out what's going on. if you're successful in getting any of these people going, I do hope you'll post the method here. Here are several other threads you should read, which illustrates how widespread the problem is. http://forums.dpreview.com/forums/thread/3292003#forum-post-50161819 http://www.canonrumors.com/forum/index.php?topic=10820.0 http://photography-on-the.net/forum/showthread.php?t=1227392 http://maxbarrass.blogspot.com/2012/08/windows-8-and-canon-eos.html http://www.fredmiranda.com/forum/topic/1156582
Similar Messages
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I have posted on this subject before, I cannot get the Eos Utility to work on my Windows 8.1 Desktop Computer, in the last two months I have had a new setup, previously I have managed to get it working on 8.1 on the old one, I have downloaded the latest version but it will not work using wi-fi (that's another issue) or USB, I do not get an icon on the task bar so I cannot download any of my new photos, the other thing is that when connected via USB the camera should show in Windows Explorer I think that Canon's utility program is a pigs breakfast, as for Wi-Fi nothing I do will persuade the camera to connect via Wi-Fi although I can get it to connect to my iPad, anybody who can help me reduce my blood pressure, bring it on
Though it wasn't previously installed, I did install the latest downloadable EOS Utility for my Canon 5D Mark II. I am running Windows 8.1 64-bit.
I don't have any difficulty having the utility recognize my camera when teathered by USB.
Generally speaking, when you have confirmed that the USB ports are visible in the Device Manager window, are able to connect other devices but not the camera, and have eliminated obvious problems such as a defective USB cable, then the problem is almost certainly a driver problem.
Canon advises that no drivers are available, or needed beyond what Windows offers, for the computer to recognize your camera. Clearly this isn't working. I would suggest you attempt to repair your copy of Windows 8.1 either by going to control panel and selecting troubleshooting > configure a device or you attempt to reinstall from your original Windows 8.1 DVD and select repair on startup.
Good luck.
Note: If your camera goes to sleep while teathered to your computer you may need to cycle the power to have it recognized within the EOS Utility. -
EOS Utility not working with Windows 10
Hi all, I just upgraded to Windows 10, and immediatly ran into the problem that is described in this thread about Windows 8: http://community.usa.canon.com/t5/Software/Eos-Utility-problem/td-p/1189 After reading that thread I decided to unplug the other USB devices I had in the computer at the time (Garmin Watch, USB key, smart phone) and turn off the camera. I then turned on the camera and ran the EOS utility and it found my camera and worked correctly. Clearly this problem is still not resolved, but that simple work-around gets me downloading my pictures again. There are a lot of other things people tried in the above thread, but I just unplugged the USB devices and was good to go.
Well......your option works... but i found another solution, bit of searching but it works.Through the startup folder of windows the eos utility will auto start when starting windows.but if you edit the shortcut in the startup folder to start "eos utility 2" (leave the rest of the shortcut in place) it will bring up the utility apparently in a different mode (or another version of it ) that will recognize the camera as soon as you conect it (and switch it on ) have not yey found out how to start it in the system tray but will keep looking
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Hi all,
a few days ago I bought the 5D3, which replaced the 5D2.
I'm experiencing problems in communication between the camera and Mac Book Pro (17" - i7 - 8GB) using EOS Utility (v. 2.12.3) as well as Lightroom 4.3: when I try to transfer photos to my Mac, sometimes the transfer works, sometimes it freezes and crashes (EOS Utility crashes, while LR at the end says he's not able to read the files).
Strangely this what happens randonmly and if the storage format is raw, or if it is the raw along with jpg, if I use only jpg seems to happen a lot less often.
Today I tryed to do same things (photo transfer and thetering) using using a PC with windows 7 x64 with the same softwares (Lightroom 4.3 and EOS Utility 2.12.3): everything worked flawless.
I'm inclined to think that problems are due to incompatibility issues between Mountain Lion and camera firmware's data-transfer protocols...
Have any of you encountered similar problems?
DanieleHey Daniele - I am in the *exact* same boat as you - RAW transfers work a little, and then EOS Utility freezes. I hope someone has a solution!
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EOS Utility firewall problem.
Hello.
I bought a 70D a few days ago and wanted to try the wi-fi function today.
I downloaded and installed the latest software for my camera from the Canon support site.
Im having the following problem with the software.
When i run EOS Utility I get the following message:
-To connect to the camera via LAN, some Windows Firewall settings must be changed. Do you want to make these changes?
I click yes and get the next message:
-WFT FirewallSettings has stopped working.
The next message i get after i click on close program says:
Could not change the Windows Firewall settings.
I tried adding the EOS utility and EOS utility 2 manualy, and allowed acces, but it still doesnt work.Not enough info but I will guess it is your firewall and not EOSU. You need to look there.
EOS 1Ds Mk III, EOS 1D Mk IV, EF 50mm f1.2 L, EF 24-70mm f2.8 L,
EF 85mm f1.2 L II USM, EF 70-200mm f2.8 L IS II,
Sigma 120-300mm f2.8 EX APO, Photoshop CS6, ACR 9, Lightroom 6 -
Problems with Canon EOS Utility & Canon 5D Mark II
Canon EOS utility cannot see my 5D Mark II connected via USB.
I've installed the latest 5D firmware (1.2.4), latest EOS Utility (2.7.2) and i'm running Snow Leopard 1.6.2.
When I open EOS utility it cannot recognize the camera, neither with Snow leopard default photo import application.
How can i solve it? Already tested the usb cable and all the option under camera menus...Yes, just started using this and noticed pretty soon afterwards. Seems to happen when I start clicking around or doing anything that uses the processor more than just surfing the web, but that's just anecdotal. I immediately stopped and started using MPEG Streamclip, but I really want the timecode.
Most recently, I had Log and Transfer open, transcoding some 7D footage, and a few of the clips didn't come in—they were left with the red stop-sign symbol/exclamation point. When I clicked to "retry," it stopped importing the current clip and started on the clip I retried. I clicked "retry" on another unimported clip, and again, the clip import stopped and the new clip began processing. I let it go through and, after the checking the footage, I discovered it had been incorrectly named the first clip's filename! Needless to say, I hand-checked every file to make sure it was the right duration (a few weren't), deleted the files from the Capture Scratch folder, and reimported—making sure I didn't touch the computer.
I hope they fix this bug, whatever it is.
BTW, I've experienced it on two separate Mac Pros. -
EOS utility file name preference problem
I have a EOS 7d and a Rebel XSI for several years.
I have had EOS Utility set up to put
the DR_ prefix on files from the rebel and 7D_ prefix on that camera.
This was done in the preferences Fine Name tab.
Worked like a charm for several years.
Now it does not work, when I plug in the 7D after
having downloaded frm the Rebel, the 7D_ rather thad DR_ prefix
shows up in the name in the File Name tab.
This is true even though the top of the main page says
E)S Utility - EOS 7D
That is, it recognized the camera to be the 7D
but shill has the Rebel preference values.
Am I doing something wrong, or has something changed?JimEngel,
On your desktop, right-click and select [Personalize]. Click on [Display], then look at what the size is set to. Is it set to [Larger 150%] or [Smaller 100%]? Please make sure it is set to [Smaller 100%].
Also, since the settings seem to be reversed, connect one camera and adjust the settings to where they need to be. Then, confirm the settings, close EOS Utility and disconnect the camera in that order. Do the same for the other camera. Are the settings still reversed?
If this is a time sensitive-matter, additional support options are available at Contact Us.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well. -
Can't get LR5 tethered capture to work for 70D - EOS utility won't install
I am attempting to setup tethered capture on a macbook pro with Mavericks, Lightroom 5 and a Canon 70D.
Lightroom 5 tethered capture alternates between "no camera detected" to "Canon EOS 70D" a few times and then posts the following error:
"Tethered Capture is not able to connect with the camera Canon EOS 70D (error code Canon EOS 70D). Please try restarting Tethered Capture or relaunching Adobe Photoshop Lightroom."
After browing for a solution, some have suggested that need to install the latest EOS utility software.
The EOS utility CD (ver. 28.2) that came with the camera will not install. I can browse the CD, see the files, etc. but when riunning the installation the installer appears on the dock for a split second, disappears and no error is given.
I downloaded the latest software from the Canon website, but it is upgrade only software.
I found an old EOS utility CD and it installed fine on the laptop.
I then attempted to upgrade the software by using the new CD as well as the upgrade file from the Canon website.
No matter what method I use, I still get the same results. I click on the installer, it appears on the dock for a second, disappears and nothing is installed.
If anybody has any advice, I would greatly appreciate it. Do I need the EOS utility software installed to perform tethered capture in LR5 with a 70D? If so, why won't it install?
Thank you,
Larry"Do I need the EOS utility software installed to perform tethered capture in LR5 with a 70D?"
The answer to this question is, no. However I am not a Mac user but many of my Mac friends complain of problems with Mavericks and LR and possibly EOS Utility. Canon has full d/l availibe for you instead of just the upgrade. They are also on the site. (at least for Win machines)
You may need to find a Mac site to help you with this. Sorry I am of little help.
EOS 1Ds Mk III, EOS 1D Mk IV EF 50mm f1.2 L, EF 24-70mm f2.8 L,
EF 70-200mm f2.8 L IS II, Sigma 120-300mm f2.8 EX APO
Photoshop CS6, ACR 9, Lightroom 6 -
Can't open canon EOS utility program
Hi every one
I have problem when i open canon EOS utility program it works perfictly until i connect my canon DSLR camera to my mac the program crush down immediatly.
i downloaded this program for the CD which came with my camera and this problem accured from the first time i downloaded this program.
the last point is i tried to open the program in the safe mode and still the same, even in gust account and no change
thanks for your help .
there is the problem report:
Process: EOS Utility [319]
Path: /Applications/Canon Utilities/*/EOS Utility.app/Contents/MacOS/EOS Utility
Identifier: com.canon.EOS Utility 2
Version: 2.11.3 (2.11.3.1)
Code Type: X86 (Native)
Parent Process: launchd [141]
User ID: 501
Date/Time: 2013-10-15 14:49:07.954 +0300
OS Version: Mac OS X 10.8.5 (12F45)
Report Version: 10
Interval Since Last Report: 6041 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 8 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 4AA018CB-EFBC-B823-6B26-2558963F49D4
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Canon Utilities/*/EOS Utility.app/Contents/MacOS/EOS Utility
__TEXT 0000000000001000-00000000001d5000 [ 1872K] r-x/rwx SM=COW /Applications/Canon Utilities/*/EOS Utility.app/Contents/MacOS/EOS Utility
Application Specific Information:
objc_msgSend() selector name: release
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x94c9da8b objc_msgSend + 27
1 libobjc.A.dylib 0x94ca0442 (anonymous namespace)::AutoreleasePoolPage::pop(void*) + 490
2 com.apple.CoreFoundation 0x97ca0a63 _CFAutoreleasePoolPop + 51
3 com.apple.Foundation 0x975e3e16 -[NSAutoreleasePool release] + 125
4 com.canon.edsdk 0xb0034b2b CIccMan::SendPtpCommand(void*, tagEdsPassThrough*) + 961
5 com.canon.edsdk 0xb002d294 CMacPtpInterface::SendCommandSelf(void*, SPtpParam*) + 120
6 com.canon.edsdk 0xb002a946 CPtpInterface::DS_SetRemoteMode(void*, DS_REMOTE_MODE_T) + 156
7 com.canon.edsdk 0xb001eb8b CPtpCamera::OpenSessionSelf() + 315
8 com.canon.edsdk 0xb000e717 CEdsCamera::OpenSession(long) + 69
9 com.canon.edsdk 0xb0004248 EdsOpenSession + 77
10 com.canon.EOS Utility 2 0x0000abed -[MainController openSession] + 179
11 com.canon.EOS Utility 2 0x0000cc00 -[MainController connectCamera] + 338
12 com.canon.EOS Utility 2 0x0000a746 -[MainController checkConnectedCamera] + 1797
13 com.apple.Foundation 0x975f71af __NSFireDelayedPerform + 413
14 com.apple.CoreFoundation 0x97cc1406 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 22
15 com.apple.CoreFoundation 0x97cc0da5 __CFRunLoopDoTimer + 709
16 com.apple.CoreFoundation 0x97ca5bb2 __CFRunLoopRun + 1842
17 com.apple.CoreFoundation 0x97ca501a CFRunLoopRunSpecific + 378
18 com.apple.CoreFoundation 0x97ca4e8b CFRunLoopRunInMode + 123
19 com.apple.HIToolbox 0x97f9af5a RunCurrentEventLoopInMode + 242
20 com.apple.HIToolbox 0x97f9acc9 ReceiveNextEventCommon + 374
21 com.apple.HIToolbox 0x97f9ab44 BlockUntilNextEventMatchingListInMode + 88
22 com.apple.AppKit 0x9521993a _DPSNextEvent + 724
23 com.apple.AppKit 0x9521916c -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
24 com.apple.AppKit 0x9520f5cc -[NSApplication run] + 855
25 com.apple.AppKit 0x951b25f6 NSApplicationMain + 1053
26 com.canon.EOS Utility 2 0x00002b98 main + 1218
27 com.canon.EOS Utility 2 0x000026aa start + 54
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9850e9ae kevent + 10
1 libdispatch.dylib 0x92902c71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x929027a9 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x9850e0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9795e0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x9795de79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x97945daa start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x9850e0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9795e0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x9795de79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x97945daa start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x9850e0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9795e0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x9795de79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x97945daa start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib 0x9850e0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9795e0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x9795de79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x97945daa start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x019ae070 ebx: 0x975e3da7 ecx: 0x95a65eb0 edx: 0xb019ab69
edi: 0x00000000 esi: 0x00aaf000 ebp: 0xbfffdd28 esp: 0xbfffdad4
ss: 0x00000023 efl: 0x00010202 eip: 0x94c9da8b cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000000
Logical CPU: 1
Binary Images:
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0x97f14000 - 0x97f16fff libdyld.dylib (210.2.3) <05D6FF2A-F09B-309D-95F7-7AF10259C707> /usr/lib/system/libdyld.dylib
0x97f17000 - 0x97f21fff libsystem_notify.dylib (98.5) <7EEE9475-18F8-3099-B0ED-23A3E528ABE0> /usr/lib/system/libsystem_notify.dylib
0x97f22000 - 0x97f42ffd com.apple.ChunkingLibrary (2.0 - 133.3) <FA45EAE8-BB10-3AEE-9FDC-C0C3A533FF48> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x97f43000 - 0x98326fff com.apple.HIToolbox (2.0 - 626.1) <ECC3F04F-C4B7-35BF-B10E-183B749DAB92> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x98327000 - 0x9835cfff libTrueTypeScaler.dylib (84.6) <B7DB746B-7A61-38EF-8CA7-408ED9C14A02> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
0x9835d000 - 0x983b7fff com.apple.Symbolication (1.3 - 93) <C2781279-DFA9-3BAD-811B-83B608F9F0FB> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x983bd000 - 0x98491ff3 com.apple.backup.framework (1.4.3 - 1.4.3) <6EA22ED3-BA18-3A37-AE05-5D6FDA3F372F> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x98492000 - 0x984f8fff com.apple.print.framework.PrintCore (8.3 - 387.2) <0F7665F5-33F0-3661-9BE2-7DD2890E304B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x984f9000 - 0x98513ffc libsystem_kernel.dylib (2050.48.12) <9B50E922-DCEA-3066-A9B2-613A6D2C5C69> /usr/lib/system/libsystem_kernel.dylib
0x98514000 - 0x98671ffb com.apple.QTKit (7.7.1 - 2599.41) <9514F791-9ED4-3C00-84F7-D87B5FB254FF> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x98672000 - 0x98766ff3 com.apple.QuickLookUIFramework (4.0 - 555.5) <5A62C87F-5F74-380B-8B86-8CE3D8788603> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x98767000 - 0x98769ffd libCVMSPluginSupport.dylib (8.10.1) <F7CD59FE-314A-366E-9A27-CE5BD1D438BB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x9876a000 - 0x98781fff com.apple.GenerationalStorage (1.1 - 132.3) <DD0AA3DB-376D-37F3-AC5B-17AC9B9E0A63> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x98782000 - 0x98b9ffff FaceCoreLight (2.4.1) <B12C8721-EFB3-30A2-9A1B-ABCDF5670764> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
0x98ba2000 - 0x98ba6fff com.apple.CommonPanels (1.2.5 - 94) <6B3E7E53-7708-3DA2-8C50-59C2B4735DE1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x98c09000 - 0x98ca4fff com.apple.CoreSymbolication (3.0 - 117) <9ECC6770-6FBB-36B3-A4EE-0B60875019A9> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x98ca8000 - 0x98ca8fff com.apple.quartzframework (1.5 - 1.5) <9018BE5B-4070-320E-8091-6584CC17F798> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x98da7000 - 0x98e08ff7 com.apple.audio.CoreAudio (4.1.2 - 4.1.2) <C1D471E9-B4D6-3A59-975C-B3B3A25E6058> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x98e09000 - 0x98e0afff libquarantine.dylib (52.1) <094A1501-373E-3397-B632-8F7C5AC8EFD5> /usr/lib/system/libquarantine.dylib
0x98e0b000 - 0x98e11fff libGFXShared.dylib (8.10.1) <99622AD6-7A1D-368E-B163-A38400885B45> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x98e12000 - 0x98e51ff7 com.apple.bom (12.0 - 192) <0637E52C-D151-37B3-904F-8656B2FD44DD> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x98e52000 - 0x98eb6ff3 libstdc++.6.dylib (56) <F8FA490A-8F3C-3645-ABF5-78926CE9C62C> /usr/lib/libstdc++.6.dylib
0x98eb7000 - 0x98eeaff3 com.apple.GSS (3.0 - 2.0) <EFFA5947-B6BA-3171-B667-9CCB17E0FF2A> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x98eeb000 - 0x98eebfff com.apple.ApplicationServices (45 - 45) <677C4ACC-9D12-366F-8A87-B898AC806DD9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x98eec000 - 0x98eecfff com.apple.Carbon (154 - 155) <17F1B675-E054-3D2C-900B-C9CE69F1FC31> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x98eed000 - 0x98f3dff7 com.apple.CoreMediaIO (309.0 - 4163.1) <2CB854AA-072B-3829-B7D9-133CFEC6272F> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x98f3e000 - 0x991abffb com.apple.imageKit (2.2 - 673) <CDB2AC11-6D60-34A7-83F9-F6E7DA25F97B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x991af000 - 0x991bfff2 com.apple.LangAnalysis (1.7.0 - 1.7.0) <875363E7-6D02-3229-A9DD-E5A5568A7D61> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x991c0000 - 0x9920aff7 com.apple.framework.CoreWLAN (3.4 - 340.18) <BD6B479B-B772-37E0-9520-41B84D20C3F9> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x9920d000 - 0x99251ff7 libGLU.dylib (8.10.1) <5520818E-F290-3942-80B8-370CF9C9B54C> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x99252000 - 0x99260ff3 libsystem_network.dylib (77.10) <7FBF5A15-97BA-3721-943E-E77F0C40DBE1> /usr/lib/system/libsystem_network.dylib
0x99261000 - 0x9935fff7 libFontParser.dylib (84.6) <7D3EB3CC-527E-3A74-816A-59CAFD2260A4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x993a6000 - 0x993e8fff libauto.dylib (185.4) <3098A75E-438E-3F18-BAAC-CD8F1CC7C2F7> /usr/lib/libauto.dylib
0x993e9000 - 0x9940eff7 com.apple.quartzfilters (1.8.0 - 1.7.0) <F6A88D89-AB4A-3217-9D65-C2C259B5F09B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x9940f000 - 0x9941bffe libkxld.dylib (2050.48.12) <44C8E278-D8CA-3CF4-B3F4-0299654EB341> /usr/lib/system/libkxld.dylib
0x9941c000 - 0x99438fff libPng.dylib (851) <8814CC4D-A472-32CD-8D5C-24F35240F28B> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x99bd5000 - 0x99c00ff9 com.apple.framework.Apple80211 (8.5 - 850.252) <74845A5A-3660-3B50-BDB3-334275E0B461> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x99c01000 - 0x99c0dffa com.apple.CrashReporterSupport (10.8.3 - 418) <03BC564E-35FE-384E-87D6-6E0C55DF16E3> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x99c0e000 - 0x99c5cffb libFontRegistry.dylib (100) <3B8350C2-4D8F-38C4-A22E-2F855D7E83D1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x99c5d000 - 0x99c5effd com.apple.TrustEvaluationAgent (2.0 - 23) <E42347C0-2D3C-36A4-9200-757FFA61B388> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x99c5f000 - 0x99c62ff9 libCGXType.A.dylib (333.1) <FD300AD5-3599-39BE-98AE-2BE8171CC7D7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x99c63000 - 0x99c85fff libc++abi.dylib (26) <3AAA8D55-F5F6-362B-BA3C-CCAF0D3C8E27> /usr/lib/libc++abi.dylib
0x99c90000 - 0x99d30ff7 com.apple.QD (3.42.1 - 285.1) <BAAC13D2-1312-33C0-A255-FAB1D314C324> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x99d31000 - 0x99d31ffd libOpenScriptingUtil.dylib (148.3) <87895E27-88E2-3249-8D0E-B17E76FB00C1> /usr/lib/libOpenScriptingUtil.dylib
0x99d32000 - 0x99d57ffb com.apple.framework.familycontrols (4.1 - 410) <B1755756-BEA2-3205-ADAA-68FCC32E60BD> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x99d58000 - 0x99d6bff9 com.apple.MultitouchSupport.framework (237.4 - 237.4) <59197044-E513-3223-9337-6EB0F828CB82> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x99d6c000 - 0x99d6dfff libsystem_sandbox.dylib (220.3) <C532F6A6-7E85-38F3-8660-EC1066DF67BE> /usr/lib/system/libsystem_sandbox.dylib
0x99d6e000 - 0x9a01cffb com.apple.MediaToolbox (1.0 - 926.106) <37A0FC0E-9BC6-3B6B-9F06-489813758F67> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x9a028000 - 0x9a07fff3 com.apple.HIServices (1.20 - 417) <B8410ABC-E0DB-31EB-B923-17F3B65B5F4C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x9a081000 - 0x9a13fff3 com.apple.ColorSync (4.8.0 - 4.8.0) <EFEDCB37-4F20-3CEC-A185-5D2976E11BAC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x9a251000 - 0x9a25dff7 com.apple.NetAuth (4.0 - 4.0) <4983C4B8-9D95-3C4D-897E-07743326487E> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x9a25e000 - 0x9a262fff com.apple.OpenDirectory (10.8 - 151.10) <00E824A9-601A-32B3-BD4C-C8A90F6D2C36> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x9a263000 - 0x9a275fff libbsm.0.dylib (32) <DADD385E-FE53-3458-94FB-E316A6345108> /usr/lib/libbsm.0.dylib
0x9a276000 - 0x9a2a2ff7 libsystem_info.dylib (406.17) <AA5611DB-A944-3072-B6BE-ACAB08689547> /usr/lib/system/libsystem_info.dylib
0x9a2a3000 - 0x9a4bafff com.apple.CoreData (106.1 - 407.7) <EC4B8297-8E01-3778-A8A4-E8747F91109D> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0xb0000000 - 0xb004dff7 +com.canon.edsdk (2.11.2.0 - 2.11.2.0) <EDA19D99-002F-F0EB-2294-24C6DA8B98F1> /Applications/Canon Utilities/*/EOS Utility.app/Contents/Frameworks/EDSDK.framework/Versions/A/EDSDK
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 284
thread_create: 2
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=149.8M resident=67.4M(45%) swapped_out_or_unallocated=82.4M(55%)
Writable regions: Total=111.8M written=4872K(4%) resident=28.5M(26%) swapped_out=0K(0%) unallocated=83.3M(74%)
REGION TYPE VIRTUAL
=========== =======
ATS (font support) 32.0M
ATS (font support) (reserved) 4K reserved VM address space (unallocated)
CG backing stores 4960K
CG image 24K
CG raster data 48K
CG shared images 1184K
CoreAnimation 4K
CoreServices 1480K
MALLOC 44.0M
MALLOC guard page 48K
MALLOC_LARGE (reserved) 3072K reserved VM address space (unallocated)
Memory tag=240 4K
Memory tag=242 12K
Memory tag=35 4496K
Stack 66.5M
VM_ALLOCATE 16.1M
__DATA 7464K
__DATA/__OBJC 188K
__IMAGE 528K
__IMPORT 8K
__LINKEDIT 30.9M
__OBJC 2512K
__OBJC/__DATA 24K
__PAGEZERO 4K
__TEXT 118.9M
__UNICODE 544K
mapped file 104.7M
shared memory 308K
=========== =======
TOTAL 439.4M
TOTAL, minus reserved VM space 436.4M
Model: MacBookPro10,2, BootROM MBP102.0106.B03, 2 processors, Intel Core i5, 2.6 GHz, 8 GB, SMC 2.6f59
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 768 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454255302D474E2D4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454255302D474E2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x10F), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.7f4 12974, 3 service, 13 devices, 3 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SD256E, 251 GB
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: Canon Digital Camera, 0x04a9 (Canon Inc.), 0x323b, 0x1d110000 / 6
USB Device: hub_device, 0x0424 (SMSC), 0x2512, 0x1d180000 / 3
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x025a, 0x1d182000 / 5
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x828c, 0x1d181300 / 8If you loaded the program from a CD there is a very good chance that it is out of date. Go to the Canon support site and look to see what upgrades there are for the software and download those and try again.
If it still fails you will need to contact Canon as Michael wrote,
regards -
EOS Utility does not recognize 7D on Mac OS x 10.5.8
I am borrowing a 7D from a friend for a photo shoot. I want to teether the camera to the computer in order to control the camera without touching it. I installed EOS Utility and updated it to its newest version. The problem arise when I connect the camera to the computer. I get the message: "Camera is not recognized." I tried both USB ports and three different USB cables and nothing seems to work. Has anyone dealt with this issue. Thanks!
Lightroom 5 will not run on Mac OS X 10.6.8
http://www.adobe.com/products/photoshop-lightroom/tech-specs.html
Lightroom 5 requires OS X 10.7 or higher. -
I can't run LR5 and EOS utility at the same time
I'm running Mac OS 10.9.5, LR5.7 & Eos Utility 3.
I can't run LR and Eos3 at the same time. Eos just crashes and have to force quit Eos.
Any tips anyone?
Do I have to downgrade to Eos2. Not a problem really I suppose.LR supports tethering using a Canon DLL and EOS Utility probably also supports tethering or at least uses something from a similar Canon DLL. You probably cannot have two different versions of that DLL loaded at the same time, so it makes sense there are problems.
-
EOS Utility 2.7 and Snow Leopard
I've read of some people have success using SL, sadly I'm not one of them. Just got the Canon 7D and the supplied software doesn't work. The program runs, unlike some who I've read find it crashes, but doesn't recognize my 7D or Rebel XTi.
I'm able to transfer my photos and videos via external card reader but need to use the remote live view feature. Curiously enough, it did work once for a few seconds but I've never gotten it to work again.
Thanks in advance for everyone's help.Good luck. EOS Utility 2.6 Remote Live View failed to work with Leopard (10.5.6) for over 6 months before Canon and Apple finally managed to fix the problem. Apple pointed at Canon - Canon pointed at Apple.
Apple definitely made the change that broke the software (Image Capture Extension) as it also broke Nikon software and some other digital camera software.
Now that it is finally fixed, I can't upgrade to Snow Leopard because I know it will break EOS 2.6.1 Remote Live View. Yay. -
Hi all.
I recently purchased a Canon 600D and I wanted to start experimenting with timelapses.
I have done timelapses before using a 450D and the Canon EOS Utility, which I found to be perfect for what I needed.
I have installed the EOS Utility that came with the 600D, but that "cannot be used with my current operating system", which is Mac OS X 10.7.5. I have read that a number of other people have had a similar issue, but that their problems were solved by updating the EOS Utility using the 2.13.0 updater which is available for download from the Canon website. This is where my problem lies.
I have managed to download the update installer, mount the .dmg file and get access to the installer. However, when I click on the installer, it extracts the files and then nothing. There is a little movement in the dock as it it's trying to do something (looks like a question mark comes up and then disappears again) but then nothing. This installer was downloaded from Canon's website, so assume it's not corrupted or anything like that?
Any help or advice would be massively appreciated.
Many thanks in advance.
MattHi - Just wondering if you have figured out a solution to this problem. I am having the same issue on OSX Lion and have had no resolve after hours of searching through internet forums.
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1Ds Mark III + Teathered + EOS Utility + Lightroom = CRASH
I picked up my 1Ds Mark III on Monday got it home test it out and everything seemed to work just fine including teathering the camera to the MacBook Pro. Tonight I wanted to test out a couple other features and really check the files out. However I ran into some problems.
First thing I noticed was as soon as the shutter was fired and the image transfers to the computer you get a new window Quick Preview and its just that a quick preview of the image. If you close the quick preview it does not come back the next time you fire the camera.
However if you have Lightroom running and set up to watch a folder and then automatically move the images to another folder (which is required in LR) and the Canon Quick Preview comes up, it will lock the camera up and the blue download status bar stays blue. The next time you fire the shutter you see a Busy symbol with a yellow triangle and an explanation mark in the camera software window. You will no longer be able to download or teather more images.
If this does happen Ive either had to quit or force quit all applications, disconnect the camera and then restart EOS Utility (Leaving lightroom closed) fire the shutter with EOS utility and let the Quick Preview come up then close the quick preview and finally restart Lightroom.
In my opinion its that Quick Preview and Lightroom that are conflicting. Quick Preview is trying to show you the file and Lightroom is trying to move the file to a new folder. The EOS Utility does have preferences for Linked Software I even changed that to None and still the same problem.
Im going to call Canon again tomorrow to go over this in more detail now that Ive found out exactly what causes it and how to work around it, but in my opinion this is a bug and we should be able to turn that Quick Preview Off.
Thanks
MarkTo answer a couple questions I received:
Question:
What computer are you using ? what Mac OS ? did you use the software that came with the 1ds Mark III or did you download/install the latest updates on Canon web site ? Are you using a USB extension cord ?
Answer:
I'm using a 15inch MacBook Pro 2.1 GHz processor with 2 gigs of memory Mac OSX 10.4.11. I'm using the software that came with the camera and since it was just released in the past week and half the software should be current and I did not see anything new updates on the Canon website. The only way to teather the camera is with USB.
Question:
Make sure that you've linked software turned off in EOS Utility.
Answer:
Linked software was turned off. I even tried turning it on and then off. I even tried linking Lightroom, but that just brought up the import dialog box and wanted to import every time I fired the shutter instead of just auto importing.
I still really feel that the conflict is with the Quick Preview and Lightroom trying to move that file while Quick Preview is up.
Either Canon should give us the ability to permanently turn Quick Preview off or Lightroom needs not to move those images in the watch folder ( I never really understood why lightroom requires that after auto import that it has to move the images from the watch folder). -
EOS Utility for Mac - no "Live Mode" in Focus menu (70D)
I recently began using the EOS Utility (v. 2.1.4) application for remote shooting, and I'm having a difficult time following the instructions for manually focusing the lens. With the lens switched to AF, and after the EOS Utility has opened to show the Remote Live View window, I drag the selection rectangle to the portion of the image where I wish to focus, then click on the magnifying glass to zoom in. According to the instructions, the Focus popup menu should include several focusing options, one of which is supposed to be "Live Mode" which then allows you to use the arrow buttons to step focus the lens.
Unfortunately, "Live Mode" does not show up in this popup menu. I see "Quick Mode" and a variety of AF related choices, but "Live Mode" is no where to be found.
Has anyone else encountered this problem?
Thanks!johnpurlia wrote:
I recently began using the EOS Utility (v. 2.1.4) application for remote shooting, and I'm having a difficult time following the instructions for manually focusing the lens. With the lens switched to AF, and after the EOS Utility has opened to show the Remote Live View window, I drag the selection rectangle to the portion of the image where I wish to focus, then click on the magnifying glass to zoom in. According to the instructions, the Focus popup menu should include several focusing options, one of which is supposed to be "Live Mode" which then allows you to use the arrow buttons to step focus the lens.
Unfortunately, "Live Mode" does not show up in this popup menu. I see "Quick Mode" and a variety of AF related choices, but "Live Mode" is no where to be found.
Has anyone else encountered this problem?
Thanks!
I have no actual knowledge of that procedure, so consider the source. But I'd think that for it to work as you intend, the lens would have to be of the type that allows itself to be manually focused while in AF mode. You don't say what lens you're using, but not all lenses fall into that category.
Bob
Boston, Massachusetts USA
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Hi, I use Xalan to transform an XML file. I use Tranformer.class, I just want to tranform the XML without validating the file. In the parser class, you can use setValidate to avoid or not the validating action. Do you know how to do the same with Tra
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Hi My wife forgot her password so we tryed to update but went to My infoweb update security information wont let us can anyone help please ty ian