Eos utility stop working

Hello,
I have a canon dslr 6d i have update the firmware 1.1.4 and i use the eos 2.14.0 utility i use the windows 7 32 bit.The fist days the eos utity it works now when i connect the camera via usb cable appears<<eos utility stopped working>>.the windows the can see the camera.
Any solutions?

Yes, re-install EOS Utility.
EOS 1Ds Mk III, EOS 1D Mk IV EF 50mm f1.2 L, EF 24-70mm f2.8 L,
EF 70-200mm f2.8 L IS II, Sigma 120-300mm f2.8 EX APO
Photoshop CS6, ACR 9, Lightroom 6

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Data Transformation Services Execution Utility stopped working and was closed

Hi,
I had the SSIS packages (ETL job) working fine for a long time and then we moved the server/machine and ETL job keeps failing.
The ETL job run number of packages. The ETL job fails for the first run then I set the retires and it works in 2nd or 3rd try on the ETL job but it fails daily for the first run where DTexec.exe crash (log pasted below)
Server: Windows 2008 R2
SQL Server: SQL Server 2008 R2
RAM 64 GB
CPU cores 8
we had the similar specs on previous machine and ETL job worked fine. Only difference is we have 2 SQL server instances now on same machine.
I am suspecting it's an issue with ETL packages but why it was working fine before for a long time and after machine move it keeps failing.
Any thoughts?
Version=1
EventType=APPCRASH
EventTime=130432662277734721
ReportType=2
Consent=1
ReportIdentifier=f2ff88b6-cfc3-11e3-babd-005056997b14
IntegratorReportIdentifier=f2ff88b5-cfc3-11e3-babd-005056997b14
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=DTExec.exe
Sig[1].Name=Application Version
Sig[1].Value=2009.100.4263.0
Sig[2].Name=Application Timestamp
Sig[2].Value=5036ba73
Sig[3].Name=Fault Module Name
Sig[3].Value=DTSPipeline.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=2009.100.4263.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=5036ba53
Sig[6].Name=Exception Code
Sig[6].Value=40000015
Sig[7].Name=Exception Offset
Sig[7].Value=00000000000a33c5
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.274.10
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=3081
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=7c29
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=7c290b53eb7940378e43b699d1de1f07
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=199e
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=199e6470d3145d6303fbe30033cf7038
UI[2]=C:\Program Files\Microsoft SQL Server\100\DTS\Binn\DTExec.exe
UI[5]=Check online for a solution (recommended)
UI[6]=Check for a solution later (recommended)
UI[7]=Close
UI[8]=Data Transformation Services Execution Utility stopped working and was closed
UI[9]=A problem caused the application to stop working correctly. Windows will notify you if a solution is available.
UI[10]=&Close
LoadedModule[0]=C:\Program Files\Microsoft SQL Server\100\DTS\Binn\DTExec.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\system32\kernel32.dll
LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
LoadedModule[4]=C:\Windows\system32\ADVAPI32.dll
LoadedModule[5]=C:\Windows\system32\msvcrt.dll
LoadedModule[6]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[7]=C:\Windows\system32\RPCRT4.dll
LoadedModule[8]=C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_88e41e092fab0294\MSVCR80.dll
LoadedModule[9]=C:\Windows\system32\USER32.dll
LoadedModule[10]=C:\Windows\system32\GDI32.dll
LoadedModule[11]=C:\Windows\system32\LPK.dll
LoadedModule[12]=C:\Windows\system32\USP10.dll
LoadedModule[13]=C:\Windows\system32\OLEAUT32.dll
LoadedModule[14]=C:\Windows\system32\ole32.dll
LoadedModule[15]=C:\Program Files\Microsoft SQL Server\100\DTS\Binn\DTEParse.dll
LoadedModule[16]=C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_88e41e092fab0294\MSVCP80.dll
LoadedModule[17]=C:\Program Files\Microsoft SQL Server\100\DTS\Binn\DTEPkg.dll
LoadedModule[18]=C:\Windows\WinSxS\amd64_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.6195_none_8a1dd9552ed7f8d8\ATL80.DLL
LoadedModule[19]=C:\Windows\system32\PSAPI.DLL
LoadedModule[20]=C:\Windows\system32\VERSION.dll
LoadedModule[21]=C:\Windows\system32\IMM32.DLL
LoadedModule[22]=C:\Windows\system32\MSCTF.dll
LoadedModule[23]=C:\Windows\system32\CRYPTBASE.dll
LoadedModule[24]=C:\Windows\system32\CLBCatQ.DLL
LoadedModule[25]=C:\Program Files\Microsoft SQL Server\100\DTS\Binn\DTS.dll
LoadedModule[26]=C:\Windows\system32\SHLWAPI.dll
LoadedModule[27]=C:\Program Files\Microsoft SQL Server\100\DTS\Binn\dtsmsg100.dll
LoadedModule[28]=C:\Windows\system32\CRYPT32.dll
LoadedModule[29]=C:\Windows\system32\MSASN1.dll
LoadedModule[30]=C:\Windows\system32\SXS.DLL
LoadedModule[31]=C:\Windows\System32\msxml6.dll
LoadedModule[32]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[33]=C:\Windows\system32\rsaenh.dll
LoadedModule[34]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[35]=C:\Program Files\Microsoft SQL Server\100\DTS\Binn\DtsConn.dll
LoadedModule[36]=C:\Windows\system32\SHELL32.dll
LoadedModule[37]=C:\Windows\system32\mscoree.dll
LoadedModule[38]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll
LoadedModule[39]=C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorwks.dll
LoadedModule[40]=C:\Windows\system32\profapi.dll
LoadedModule[41]=C:\Windows\assembly\NativeImages_v2.0.50727_64\mscorlib\88744044294787b99dd4a8704ab75a79\mscorlib.ni.dll
LoadedModule[42]=C:\Windows\assembly\NativeImages_v2.0.50727_64\System\af0a0b96a02f9925eb84392ee65a5cfa\System.ni.dll
LoadedModule[43]=C:\Windows\assembly\NativeImages_v2.0.50727_64\Microsoft.SqlServer#\40937910f60adedfb214d89b989f929d\Microsoft.SqlServer.ManagedDTS.ni.dll
LoadedModule[44]=C:\Windows\assembly\NativeImages_v2.0.50727_64\Microsoft.SqlServer#\f82fe091649105fb4de1195cb9da7438\Microsoft.SqlServer.DTSRuntimeWrap.ni.dll
LoadedModule[45]=C:\Windows\assembly\NativeImages_v2.0.50727_64\Microsoft.SqlServer#\77e0f983055ea695867ca69afaecda79\Microsoft.SqlServer.SQLTask.ni.dll
LoadedModule[46]=C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Xml\3975acf49313ceea1280da91f0383480\System.Xml.ni.dll
LoadedModule[47]=C:\Windows\assembly\NativeImages_v2.0.50727_64\Microsoft.SqlServer#\80c6801f36d7c3e891323f6b53dccbcc\Microsoft.SqlServer.Msxml6_interop.ni.dll
LoadedModule[48]=C:\Program Files\Microsoft SQL Server\100\DTS\Binn\ExecPackageTask.dll
LoadedModule[49]=C:\Program Files\Microsoft SQL Server\100\DTS\Binn\Resources\1033\dtsmsg100.rll
LoadedModule[50]=C:\Windows\system32\urlmon.dll
LoadedModule[51]=C:\Windows\system32\api-ms-win-downlevel-ole32-l1-1-0.dll
LoadedModule[52]=C:\Windows\system32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
LoadedModule[53]=C:\Windows\system32\api-ms-win-downlevel-advapi32-l1-1-0.dll
LoadedModule[54]=C:\Windows\system32\api-ms-win-downlevel-user32-l1-1-0.dll
LoadedModule[55]=C:\Windows\system32\api-ms-win-downlevel-version-l1-1-0.dll
LoadedModule[56]=C:\Windows\system32\api-ms-win-downlevel-normaliz-l1-1-0.dll
LoadedModule[57]=C:\Windows\system32\normaliz.DLL
LoadedModule[58]=C:\Windows\system32\iertutil.dll
LoadedModule[59]=C:\Windows\system32\WININET.dll
LoadedModule[60]=C:\Windows\system32\api-ms-win-downlevel-shlwapi-l2-1-0.dll
LoadedModule[61]=C:\Program Files\Microsoft SQL Server\100\DTS\Binn\DTSComExprEval.dll
LoadedModule[62]=C:\Program Files\Microsoft SQL Server\100\Shared\instapi10.dll
LoadedModule[63]=C:\Program Files\Microsoft SQL Server\100\Shared\SQLBoot.dll
LoadedModule[64]=C:\Windows\assembly\NativeImages_v2.0.50727_64\Microsoft.SqlServer#\c9743c9d2ac43664c43d9a0b3fbb5548\Microsoft.SqlServer.DtsMsg.ni.dll
LoadedModule[65]=C:\Windows\assembly\NativeImages_v2.0.50727_64\Microsoft.SqlServer#\5ef353725aeb5af35fb49c3f300c38b3\Microsoft.SqlServer.SQLTaskConnectionsWrap.ni.dll
LoadedModule[66]=C:\Windows\assembly\NativeImages_v2.0.50727_64\Microsoft.SqlServer#\52f53ccfcc9570f1fd13f63d0a640e81\Microsoft.SqlServer.BatchParser.ni.dll
LoadedModule[67]=C:\Windows\assembly\GAC_64\Microsoft.SqlServer.BatchParser\10.0.0.0__89845dcd8080cc91\Microsoft.SqlServer.BatchParser.dll
LoadedModule[68]=C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_88e41e092fab0294\msvcm80.dll
LoadedModule[69]=C:\Program Files\Common Files\System\Ole DB\oledb32.dll
LoadedModule[70]=C:\Windows\system32\MSDART.DLL
LoadedModule[71]=C:\Windows\system32\bcrypt.dll
LoadedModule[72]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac\Comctl32.dll
LoadedModule[73]=C:\Program Files\Common Files\System\Ole DB\OLEDB32R.DLL
LoadedModule[74]=C:\Windows\system32\comsvcs.dll
LoadedModule[75]=C:\Windows\system32\bcryptprimitives.dll
LoadedModule[76]=C:\Windows\system32\sqlncli10.dll
LoadedModule[77]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.18201_none_a4d3b9377117c3df\COMCTL32.dll
LoadedModule[78]=C:\Windows\system32\COMDLG32.dll
LoadedModule[79]=C:\Windows\system32\NETAPI32.dll
LoadedModule[80]=C:\Windows\system32\netutils.dll
LoadedModule[81]=C:\Windows\system32\srvcli.dll
LoadedModule[82]=C:\Windows\system32\wkscli.dll
LoadedModule[83]=C:\Windows\system32\WS2_32.dll
LoadedModule[84]=C:\Windows\system32\NSI.dll
LoadedModule[85]=C:\Windows\system32\1033\SQLNCLIR10.RLL
LoadedModule[86]=C:\Windows\system32\secur32.dll
LoadedModule[87]=C:\Windows\system32\SSPICLI.DLL
LoadedModule[88]=C:\Windows\system32\credssp.dll
LoadedModule[89]=C:\Windows\system32\kerberos.DLL
LoadedModule[90]=C:\Windows\system32\cryptdll.dll
LoadedModule[91]=C:\Windows\system32\msv1_0.DLL
LoadedModule[92]=C:\Windows\system32\ntdsapi.dll
LoadedModule[93]=C:\Windows\system32\LOGONCLI.DLL
LoadedModule[94]=C:\Windows\system32\security.dll
LoadedModule[95]=C:\Windows\system32\schannel.DLL
LoadedModule[96]=C:\Program Files\Microsoft SQL Server\90\Shared\instapi.dll
LoadedModule[97]=C:\Windows\system32\mswsock.dll
LoadedModule[98]=C:\Windows\System32\wshtcpip.dll
LoadedModule[99]=C:\Windows\System32\wship6.dll
LoadedModule[100]=C:\Windows\system32\DNSAPI.dll
LoadedModule[101]=C:\Windows\system32\IPHLPAPI.DLL
LoadedModule[102]=C:\Windows\system32\WINNSI.DLL
LoadedModule[103]=C:\Windows\system32\rasadhlp.dll
LoadedModule[104]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[105]=C:\Windows\system32\ncrypt.dll
LoadedModule[106]=C:\Program Files\Microsoft SQL Server\100\DTS\Binn\SQLTaskConnections.dll
LoadedModule[107]=C:\Windows\system32\ODBC32.dll
LoadedModule[108]=C:\Program Files\Microsoft SQL Server\100\DTS\Binn\BatchParser.dll
LoadedModule[109]=C:\Windows\system32\odbcint.dll
LoadedModule[110]=C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorjit.dll
LoadedModule[111]=C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Data\5e957216f11830cbc49b4b30314e0e10\System.Data.ni.dll
LoadedModule[112]=C:\Windows\assembly\GAC_64\System.Data\2.0.0.0__b77a5c561934e089\System.Data.dll
LoadedModule[113]=C:\Windows\assembly\NativeImages_v2.0.50727_64\System.AddIn\b3b4d44d80055c9e96909f153ff92fbc\System.AddIn.ni.dll
LoadedModule[114]=C:\Windows\assembly\NativeImages_v2.0.50727_64\Microsoft.SqlServer#\5388ebc8e600ad2542d8afbef9559944\Microsoft.SqlServer.ScriptTask.ni.dll
LoadedModule[115]=C:\Windows\assembly\NativeImages_v2.0.50727_64\Microsoft.SqlServer#\492ba64d2cb55aa910114c85c2327821\Microsoft.SqlServer.VSTAScriptingLib.ni.dll
LoadedModule[116]=C:\Windows\assembly\NativeImages_v2.0.50727_64\Microsoft.VisualStu#\f3ab3bf00723d757396110ac3dc57a6d\Microsoft.VisualStudio.Tools.Applications.DesignTime.v9.0.ni.dll
LoadedModule[117]=C:\Program Files\Microsoft SQL Server\100\DTS\Binn\DTSPipeline.dll
LoadedModule[118]=C:\Windows\assembly\NativeImages_v2.0.50727_64\Microsoft.SqlServer#\06aaaec444077ab8248b28b0bdf2c3b2\Microsoft.SqlServer.PipelineXML.ni.dll
LoadedModule[119]=C:\Windows\assembly\NativeImages_v2.0.50727_64\Microsoft.SqlServer#\3dce1dfa4ea9d165471de3b83b82893c\Microsoft.SqlServer.SqlTDiagM.ni.dll
LoadedModule[120]=C:\Windows\assembly\NativeImages_v2.0.50727_64\Microsoft.SqlServer#\4f58550979ad960c616b557266fbc5d0\Microsoft.SqlServer.Diagnostics.STrace.ni.dll
LoadedModule[121]=C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Configuration\fed86e49fe95761085bf287f901f5b53\System.Configuration.ni.dll
LoadedModule[122]=C:\Windows\assembly\NativeImages_v2.0.50727_64\Microsoft.SqlServer#\6f12b249b9bd278ddc1a5ea48fb1221e\Microsoft.SqlServer.DTSPipelineWrap.ni.dll
LoadedModule[123]=C:\Program Files\Microsoft SQL Server\100\DTS\PipelineComponents\OleDbSrc.dll
LoadedModule[124]=C:\Program Files\Microsoft SQL Server\100\DTS\PipelineComponents\OleDbDest.dll
LoadedModule[125]=C:\Program Files\Microsoft SQL Server\100\DTS\PipelineComponents\TxDerived.dll
LoadedModule[126]=C:\Program Files\Microsoft SQL Server\100\DTS\PipelineComponents\TxRowCount.dll
LoadedModule[127]=C:\Program Files\Microsoft SQL Server\100\DTS\PipelineComponents\CommandDest.dll
LoadedModule[128]=C:\Program Files\Microsoft SQL Server\100\DTS\PipelineComponents\TxSplit.dll
LoadedModule[129]=C:\Program Files\Microsoft SQL Server\100\DTS\PipelineComponents\TxMergeJoin.dll
LoadedModule[130]=C:\Program Files\Microsoft SQL Server\100\DTS\PipelineComponents\TxSort.dll
LoadedModule[131]=C:\Program Files\Microsoft SQL Server\100\DTS\PipelineComponents\TxDataConvert.dll
LoadedModule[132]=C:\Windows\assembly\NativeImages_v2.0.50727_64\Microsoft.SqlServer#\78f11d2ba751edf529c28ca8b012d697\Microsoft.SqlServer.PipelineHost.ni.dll
LoadedModule[133]=C:\Windows\assembly\GAC_MSIL\KimballMethodSCD100\1.0.0.0__8b0551303405e96c\KimballMethodSCD100.dll
LoadedModule[134]=C:\Windows\assembly\GAC_MSIL\SSISComponentUtilities\1.0.0.0__8b0551303405e96c\SSISComponentUtilities.dll
LoadedModule[135]=C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Drawing\868d117286ad259249f31d3fe813d39a\System.Drawing.ni.dll
LoadedModule[136]=C:\Windows\assembly\NativeImages_v2.0.50727_64\CustomMarshalers\98e9b163a01ce659f1bb3d7ee15be7bf\CustomMarshalers.ni.dll
LoadedModule[137]=C:\Windows\assembly\GAC_64\CustomMarshalers\2.0.0.0__b03f5f7f11d50a3a\CustomMarshalers.dll
LoadedModule[138]=C:\Windows\system32\apphelp.dll
LoadedModule[139]=C:\Program Files\Microsoft SQL Server\100\DTS\PipelineComponents\TxLookup.dll
LoadedModule[140]=C:\Program Files\Microsoft SQL Server\100\DTS\PipelineComponents\TxUnionAll.dll
LoadedModule[141]=C:\Windows\assembly\NativeImages_v2.0.50727_64\EnvDTE\4a689bff8b507e736eea8e5b2b21d42a\EnvDTE.ni.dll
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Data Transformation Services Execution Utility
AppPath=C:\Program Files\Microsoft SQL Server\100\DTS\Binn\DTExec.exe

Hi Arthur,
Yes both instances are same.
Microsoft SQL Server 2008 R2 (SP2) - 10.50.4263.0 (X64) Aug 23 2012 15:56:56 Copyright (c) Microsoft Corporation Enterprise Edition (64-bit) on Windows NT 6.1 <X64> (Build 7601: Service Pack 1) (Hypervisor)
I have run the Main package using the using SQL Agent, main package calls the child packages.
The error message shown on SQL agent job is:
R6025 - pure virtual function call. The return value was unknown. The process exit code was 255.
or sometimes
The step did not generate any output. The return value was unknown. The process exit code was -532459699.
in the even log it says:
Error Level:
Event ID 1000
Faulting application name: DTExec.exe, version: 2009.100.4263.0, time stamp: 0x5036ba73
Faulting module name: DTSPipeline.dll, version: 2009.100.4263.0, time stamp: 0x5036ba53
Exception code: 0x40000015
Fault offset: 0x00000000000a33c5
Faulting process id: 0x98c
Faulting application start time: 0x01cf64ba9b72b27c
Faulting application path: C:\Program Files\Microsoft SQL Server\100\DTS\Binn\DTExec.exe
Faulting module path: C:\Program Files\Microsoft SQL Server\100\DTS\Binn\DTSPipeline.dll
Report Id: e8eb9b4f-d0ad-11e3-babd-005056997b14
Information Level:
Windows error reporting Event ID 1001
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: DTExec.exe
P2: 2009.100.4263.0
P3: 5036ba73
P4: DTSPipeline.dll
P5: 2009.100.4263.0
P6: 5036ba53
P7: 40000015
P8: 00000000000a33c5
P9:
P10:
Attached files:
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_DTExec.exe_ccc7a4e176faafbea69955957371ea96e175b_44c41e3e
Analysis symbol:
Rechecking for solution: 0
Report Id: e8eb9b4f-d0ad-11e3-babd-005056997b14
Report Status: 4

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Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000105100008
VM Regions Near 0x105100008:
    MALLOC_TINY            0000000105012000-0000000105100000 [ 952K] rw-/rwx SM=ZER
--> STACK GUARD            0000000105100000-0000000105101000 [    4K] ---/rwx SM=NUL stack guard for thread 2
    Stack                  0000000105101000-0000000105183000 [ 520K] rw-/rwx SM=COW thread 2
Application Specific Information:
objc[368]: garbage collection is OFF
There is no sound in system at all.

EOS Utility - not launching?

I found out what was causing the problem on my computer. It was AVG Antivirus. EOS Utility stopped working on another computer and no I thought that was very peculiar. I started looking harder at my configurations and starting turning things off. Sure enough it was AVG antivirus. As soon as I disabled it the EOS utility started working. They must have had a recent update that cause the problems because it was working before. No errors in AVG so I am going to have some choice words with them. It is unacceptable to disable a program and not display any notification that you are doing it. I have spent a considerable amount of time troubleshooting this.

ptp wrote:
Same problem for me too. Camera: 5D III, OS Win7 x64 I tried to "manually" launch "EOS utility 3 .exe" and "EOS utility 2 .exe" from the folders where files are installed but I got the same problem.If I launch EOS utility in folder EOS Utility (which is in folder EU2) I can launch the program but I cannot download images. Only link active is " monitor folder". I have already tried to reinstall everything multiple times (and always re-strarting my PC between uninstalling and re-installing). Any help? Thanks!Uninstall both versions of EOSU and start over, installing only EOSU 3. One of the options displayed will be to include EOSU 2 as part of the installation, so check that option. Then when you start EOSU with its GUI, it will automatically select the correct version - in your case EOSU 3, because that's what works correctly with the 5D3. If you use it on, say, a Rebel, EOSU 2 will be used. One other thing you might do is make sure you've installed DPP 4. (DPP 3 and DPP 4 can co-exist on the same computer.) The latest versions of EOSU and DPP are more closely integrated than in the past, so it's conceivable that EOSU 3 needs DPP 4 in order for all its functionality to work correctly.

Installing EOS Utility (Mavericks)

I have a MacBook Pro and using Mavericks.
When I upgraded to Mavericks, I noticed EOS Utility stopped working for remote shooting. I tried downloading the Mavericks update but it still wouldn't work.
I tried deleting & reinstalling EOS Digital Solition Disk. Insert the CD, I can't start the installation process. Clicking the startup icon does nothing.
Anyone else have this problem? Any solution?

Hi supremeconvoy!
Thanks for posting.
Depending on what camera you have, full versions of the software package can be downloaded from our website. Please click HERE to go there. Enter the model camera you have, then select the EOS Digital Solution Disk Software 28.2A from the list. Once installed, you can update using the other downloads on that same page.
This didn't answer your question or issue? Find more help at Contact Us.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Elvismx no device detected & Elvismx hangs and stops working

Hi There,
I bought a Mydaq, it is detected on device manager and NI Max. However none of the devices from Elvismx is working, once it launches hangs.
I am using windows 7, Home Premium 64 Bits
The NI troubleshoooting utility stops working and gives me and error "Unable to locate labview run time engine"
I have fully reinstalled the software several times
Any ideas?
Thanks,
JoseV

Status Update:
I reinstalled the software suite again, but this time have done I installed it under clean boot.
After doing this the device manager shows the driver as: USB Flash Firmware Updater
I have seen on:
http://digital.ni.com/public.nsf/allkb/49A8EC95510360F586257B09005B7AB1
"Solution:
This is a known issue with USB cDAQ devices, USB X Series devices, and myDAQ. National Instruments has seen this issue with Renesas, Fresco Logic and ASMedia USB controllers, but other controllers may also be affected. If you are experiencing this problem or a similar problem, first check your USB cable connection to see if it is faulty. Otherwise, it is recommended that you update your USB Host Controller's driver. "
I do have Indeed a ASMedia USB controller: ASMedia XHCI controller
I have also tested the device with a different USB cable as the previous solution implies.
What to do now???, please help

Disk utility not working when upgraded to Yosemite

I have two MacBook pros (one is a mid 2010 13 inch and new Mid 2014 15 inch Retina), both of which disk utility stopped working when updated to OS X Yosemite from Mavericks. It says "You can't use this copy of Disk Utility with this version of OS X. Open the copy of Disk Utility located in the Utilities folder of the Applications folder of your startup disk." I was able to fix the old 13 inch by clearing the hard drive and pressing CMD+R to reinstall the OS but the new macbook I have not been able to fully clear the SSD. And for some weird reason my bootcamp partition on my 15 inch is being read as a totally separate hard drive instead as a partition.
Any help on totally erasing the hard drives and making them one is greatly appreciated!

If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.
If you use FileVault 2, then before running the Installer you must launch Disk Utility and select the icon of the FileVault startup volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another icon with the same name. Click the Unlock button in the toolbar and enter your login password when prompted. Then quit Disk Utility to be returned to the main Recovery screen.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode. All other data will be preserved.
*The linked support article refers to OS X 10.10 ("Yosemite"), but the procedure is the same for OS X 10.7 ("Lion") and later.

Software Update stopped working after download of Pro Application 4.0.1

I'm reposting this since the subject was not clear.
After using Software Update to download "Pro Application support 4.0.1" the Software Update utility stopped working the next time I went to used it. It just sits at the "checking for new software" screen with only a 6th of the blue bar used. It cansels OK. I let it run for more than 30 minutes before canceling. I'm not sure if "Pro Application support 4.0.1" had anything to do with it. But it was the last thing done with the application.

Hello,
Perhaps your Software Update prefs are corrupted. Do this:
Locate this file: com.apple.softwareupdate.plist
It's here: /Home/Library/Preferences. Open the Preferences folder, locate that file and drag it to the Trash. Empty the Trash and reboot.
Run Disk Utility located in your Applications folder and Repair Disk Permissions.
Also, make sure your hard drive has no less than 15% free hard drive space. To locate this information, open a Finder window. The information will be displayed at the bottom.
Carolyn

Eos Utility Problems Canon 6D

I have posted on this subject before, I cannot get the Eos Utility to work on my Windows 8.1 Desktop Computer, in the last two months I have had a new setup, previously I have managed to get it working on 8.1 on the old one, I have downloaded the latest version but it will not work using wi-fi (that's another issue) or USB, I do not get an icon on the task bar so I cannot download any of my new photos, the other thing is that when connected via USB the camera should show in Windows Explorer I think that Canon's utility program is a pigs breakfast, as for Wi-Fi nothing I do will persuade the camera to connect via Wi-Fi although I can get it to connect to my iPad, anybody who can help me reduce my blood pressure, bring it on

Though it wasn't previously installed, I did install the latest downloadable EOS Utility for my Canon 5D Mark II. I am running Windows 8.1 64-bit.
I don't have any difficulty having the utility recognize my camera when teathered by USB.
Generally speaking, when you have confirmed that the USB ports are visible in the Device Manager window, are able to connect other devices but not the camera, and have eliminated obvious problems such as a defective USB cable, then the problem is almost certainly a driver problem.
Canon advises that no drivers are available, or needed beyond what Windows offers, for the computer to recognize your camera. Clearly this isn't working. I would suggest you attempt to repair your copy of Windows 8.1 either by going to control panel and selecting troubleshooting > configure a device or you attempt to reinstall from your original Windows 8.1 DVD and select repair on startup.
Good luck.
Note: If your camera goes to sleep while teathered to your computer you may need to cycle the power to have it recognized within the EOS Utility.

Eos utility stop working

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