EP6.0 : CRM business pack: error 401 occur when 'analytics' are clicked
Hi,
We have imported BP for CRM4.0 and when a user with the 'Sales Manager' role assigned access the 'Analytics' Button, he gets the following error in the Portal content
"Failed to fetch the content. The response status was 401.
Message: "
The Analytics menu ( Under the 'Sales Manager') has Overview, Finance, Accounts, Internal Processes, Learning & Growth menu and all of these get the same error except the last menu 'Balanced View' which doesnt show this error but mo content either.
Please note that only for the sales order item ODS (0CRM_SALO) data have been loaded into BW from CRM.
Have anybody seen this error before?
Thanks,
Arunava
Hi,
In addition I have also loaded the sales cube in the BW system ( 0CSA_C03). Still when a user logs on to the Portal with the 'Sales Manager role (Business Package for SAP CRM 4.0 50.2.4 SAP AG) and tries to access the Analytics menu, he gets the above error (Failed to fetch the content. The response status was 401.
Message: ) for 'Overview', 'Finance' 'Accounts' 'Internal Processes' and 'Learning and growth'. However when he clicks on the 'Balanced Overview' which combines all the above in a single iview, no error is occurred but no content appears as well.
Can any body help me, I would assign points.
Thanks
Arunava
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ABAP runtime errors DBIF_DSQL2_SQL_ERROR
Occurred on 08.01.2007 at 00:30:28
>> Short dump has not been completely stored. It is too big.
SQL error 3113 occurred when executing EXEC SQL.
What happened?
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What can you do?
Note the actions and input that caused the error.
Inform your SAP system administrator.
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Error analysis
How to correct the error
Database error text........: "ORA-03113: end-of-file on communication channel#"
Triggering SQL statement...: "select mara.groes, mara.brgew, mara.ntgew,
mara.gewei, mara.volum, mara.voleh, mara.mstae, mara.mstde, mara.prdha,
marc.matnr, marc.werks, marc.mmsta, marc.mmstd from sapr3.mara, sapr3.m
where sapr3.mara.mandt = sapr3.marc.mandt and sapr3.mara.matnr =
Internal call code.........: "[DBDS/NEW DSQL]"
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able to find a solution in the SAP note system.
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4. Details regarding the conditions under which the error o
or which actions and input led to the error.
System environment
SAP Release.............. "46C"
Application server....... "essceu3"
Network address.......... "172.19.119.198"
Operating system......... "AIX"
Release.................. "5.3"
Hardware type............ "00C7ADBD4C00"
Database server.......... "ukblx176"
Database type............ "ORACLE"
Database name............ "EU3"
Database owner........... "SAPR3"
Character set............ "es_ES.ISO8859-1"
SAP kernel............... "46D"
Created on............... "Jul 9 2006 20:26:33"
Created in............... "AIX 1 5 00447C4A4C00"
Database version......... "OCI_920__OCI_7_API "
Patch level.............. "2257"
Patch text............... " "
Supported environment....
Database................. "ORACLE 8.0.5.., ORACLE 8.0.6.., ORACLE
8.1.6.., ORACLE 8.1.7.., ORACLE 9.2.0.., ORACLE 10.2.0.."
SAP database version..... "46D"
Operating system......... "AIX 1 4, AIX 2 4, AIX 3 4, AIX 1 5, AIX 2 5, AIX 3
5, , System build information:, , LCHN :
841480"
User, transaction...
Client.............. 600
User................ "MPZMMES"
Language key........ "S"
Transaction......... " "
Program............. "ZM2431216 "
Screen.............. "SAPMSSY0 1000"
Screen line......... 6
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009500 mara.ntgew,
009510 mara.gewei,
009520 mara.volum,
009530 mara.voleh,
009540 mara.mstae,
009550 mara.mstde,
009560 mara.prdha,
009570 marc.matnr,
009580 marc.werks,
009590 marc.mmsta,
009600 marc.mmstd
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009620 :w_ops-brgew,
009630 :w_ops-ntgew,
009640 :w_ops-gewei,
009650 :w_ops-volum,
009660 :w_ops-voleh,
009670 :w_ops-mstae,
009680 :w_ops-mstde,
009690 :w_ops-prdha,
009700 :w_ops-matnr,
009710 :w_ops-werks,
009720 :w_ops-mmsta,
009730 :w_ops-mmstd
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009750 where sapr3.mara.mandt = sapr3.marc.mandt
009760 and sapr3.mara.matnr = sapr3.marc.matnr
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009780 and sapr3.mara.matnr = :w_ebs-matnr
009790 and sapr3.marc.werks = :p_owerks
> ENDEXEC.
009810 endform. " extract_general_data
009820 *&
009830 *& Form append_i_ops
009840 *&
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009860 *
009870 form append_i_ops.
009880 append w_ops to i_ops.
009890 endform. " append_i_ops
009900 *&
009910 *& Form extract_material_description
009920 *&
009930 * Extracts a Material Description from the remote database an
009940 * modifies the current record in I_OPS.
009950 *
009960 * >P_SPRAS Language Key
009970 *
009980 form extract_material_description using p_spras.
009990 EXEC sql performing set_langauge.
Contents of system fields
SY field contents..................... SY field contents............
SY-SUBRC 0 SY-INDEX 0
SY-TABIX 1 SY-DBCNT 1
SY-FDPOS 18 SY-LSIND 0
SY-PAGNO 0 SY-LINNO 1
SY-COLNO 1
Chosen variables
Name.......................... Contents.1........2........3....+..
W_EBS-PRAT4
2
0
W_OPS-GROES
22222222222222222222222222222222
00000000000000000000000000000000
W_OPS-BRGEW #######
0000000
000000C
W_OPS-NTGEW #######
0000000
000000C
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