EP6 SP2 hardware key / installation number

Question

Hi all,
unfortunately the license of an EP6 SP2 has expired and I need to find out what are the hardware key and the installation number of this portal in order to renew the license.
As the admin pwd is lost and the sap* user/pwd combination do not work in order to log on to the portal and retrieve the system information via the system admin tab I am wondering if I can find both (hardware key and inst. no.) in the database or on the filesystem. If yes, where??
Any input on this would be greatly appreciated :)!
Thanks alot in advance!
BR Helga

Answer 1

Hi Helga,
One way to enable SAP* is
1. Copy your current sapum.properties.bak to sapum.properties (/usr/sap/XXX/j2ee/cluster/ume)
[ This would only work if this is the original sapum.properties when you initially installed.]
If you copy over the properties from the direct editing
(i.e sapum.properties is in sync with the properties in
the database )tab then set the following properties in the sapum.properties is set.
ume.superadmin.activated=true
2. Restart the server.
Side Effect: You have to redo the UM configuration
Now you can logon as SAP* and get the system information.
Alternative 1:( This may or may not work. I don't have access to the environment or documentation to check out.)
Through Visual Administrator see server license information.
To Access the Admin documentation by the following URL;
http://your portal server:50000/index.html
Hope this helps
Regards
-Venkat Malempati
Message was edited by: Venkat Malempati
Message was edited by: Venkat Malempati