Episodes of TV Series Late - Damages in particular

Its Friday, the Tuesday episode of Damages "She Spat On Me" (Episode 6) is not available yet - Who monitors this stuff? How do you send a wake-up call to whoever in I-Tunesland to get these shows available?
Who chooses the series on the I-Tunes directory? Where is Criminal Minds? Where is the earlier version of this show NBC's "UNSUB"? Where is the "Spenser: For Hire" TV series. Robert B. Parker seems pretty popular on Audiobooks - why not the series that is unavailable on DVD?

Seven episodes have been broadcast so far, the last one on Tuesday. It's Saturday and still no episode 7 on iTunes, an all-time low for iTunes. It's been available for download on Amazon.com for several days. So much for Apple's explanation that the network is responsible for the posting time.
At least 75% of the reviews for Damages contain complaints about how long iTunes takes to post episodes.
I'm an old hand at Apple products but a newbie at iTunes downloads. I'm surprised at the abysmal customer support (email only, takes 1-2 days for a response, responses are often boilerplate) and at how slow they are to post episodes. They've had the playing field all to themselves so far but once there's some competition they'd better watch out.

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