Eprint center: unable to upload picture's profile

Hi, since 2 years I'm trying several times to upload picture profile on hpeprintcenter website (format jpg max 32 Kb size 274x320) but without success. I also tried to push delete file and disconnet, then upload again, but nothing.I also tried to upload different picture files in jpeg files, but nothing! I like perfection, so for me is a trouble!Please give me solution if you can, thank you for your attention.
Giorgio Montalto

Hello GiorgioKR,
Welcome to the HP Support Forums!
It would appear to me that even though it is still on the ePrint site, adding a picture is not available anymore. HP is eliminating the ePrintCenter site and moving to HPConnected, in doing that some features may have been removed.
I have just tried to upload a picture and I was unable to as well, so it is not just you that can not upload a picture.
Regards,
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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