Eprint from Galaxy s5 phone to HP Photosmart 7525

I have an eprint HP Photosmart 7525 printer and I am having difficulty printing letter size (8" x 10") email documents from my Samsung Galaxy s5 phone.  The printer appears on my phone.  The wireless setting on the printer is on and I have the hp eprint app installed on my phone.  The printer is set to print on letter size paper and shows me this when I select print from my phone.  The document prints in a gray shadow horizonatally centered and approximately 3" wide and as many inches long as necessary to completely print the words in the document.  It does not print the header information (FROM, DATE, TO, SUBJECT, etc.) nor does it print across the full 8.5" page.  Has anybody got a fix for this?
This question was solved.
View Solution.

Glad to hear that worked  
If my reply helped you, feel free to click on the Kudos button (hover over the "thumbs up").
If my reply solved your problem please click on the Accepted Solution button so other Forum users may benefit from viewing the post.
I am an HP employee.

Similar Messages

  • Cannot eprint from iphone 4s to hp 7520 photosmart

    I cannot eprint from my iphone 4s to my HP 7520 photosmart printer which has eprint capapbility. Both are on the same wireless conncection and wireless direct is enabled on the printer.

    Good Morning pana303,
    Thanks for visiting Apple Support Communities.
    You may find the AirPrint Assistant useful for troubleshooting your printer question:
    AirPrint Setup and Troubleshooting
    http://www.apple.com/support/ipad/assistant/airprint/
    Best,
    Jeremy

  • Eprinting from Mobil phone

    i cannot send eprints from my HTC phone, but i can send ordinary e-mails, why not.

    Hey throwdy,
    Here are some things to check for when sending email through ePrint.
    NOTE: 
    ePrint does not allow auto-forward.
    You entered the printer’s email address incorrectly.
    The email was sent to multiple printers or recipients. (HP’s ePrint service only processes emails sent to a single recipient. This protects users from unintended printing.)
    There were more than 10 file attachments.
    The total size of the attachments exceeded the 5 MB limit.
    One or more of the attachments contains a virus or a macro. (Scan the attachments for viruses and remove any macros.)
    The attachments were in a format unsupported by ePrint.
    Low-quality photos were included in the print job.
    The printer is not online.
    You do not have permission to use the printer.
    NOTE: 
    Check for product updates by going to the ePrint settings on your printer's control panel.
    ePrint will cancel a print job under the following circumstances:
    The printer is currently busy printing other jobs.
    The printer is turned off or not connected to the Internet.
    NOTE: 
    The printer must be on a wireless network with Internet connection. Connection to the computer is not necessary.
    The printer experienced an error and requires attention.
    A user at the printer, or the printer owner cancelled the print job.
    The printer's ePrint feature was turned off. Turn the printer’s ePrint feature on and resend the print job.
    There was no printable document.
    The print job included photos that were too low in quality to print with good results. (resolution needs to at least 100 pixels in length or width to ensure printing from ePrint (100 dpi).
    The print job could not be printed at this time due to an issue with the ePrint service. Please try again later.
    NOTE: 
    Jobs stay on the server for 24 hours if there is a local printer issue. The server checks printer status regularly. (For example: If the printer’s cover is open, the print job prints when the cover is closed.)
    Although I am an HP employee, I am speaking for myself and not for HP.
    If I have resolved your issue, feel free to provide Kudos and make sure you mark this thread as solution provided.

  • Is it possible to print over a SAMSUNG Galaxy S phone onto a HP Scanjet Photosmart printer?

    I have a SAMSUNG Galaxy S Phone and I want to print documents and pictures via eprint on my HP Scanjet Photosmart B110 series printer.
    Where can I get an App for my phone to do this?
    Thanks
    Dieter

    Hi Dieter-trainer,
    You do not need an App to ePrint from your Android pone. All you have to do is compose an e-mail with the items you wish to print. Then in the two section, type your printer's eprint e-mail address.
    M. Moss
    Click on the BLUE KUDOS button on the left to say "Thanks"
    If my reply solves your issue, please mark it as solved to help fellow users fix their similar issues!
    Though I am an HP Employee, ALL of my posts express MY opinion, and not of HP, whatsoever.

  • How to transfer pics from galaxy phone to mac

    How do I transfer pics from my Galaxy s2 phone to my MacBook Pro??  Help!!! Thanks.

    Google, google, google.
    http://androidforums.com/samsung-galaxy-s/109040-problem-my-mac-recognising-gala xy-s.html

  • Can you eprint from a hp photosmart c309a series printer

    can you eprint from a hp photosmart c309a series printer

    Hi bluemaze,
    The HP Photosmart C309A Printer does not support the ePrint functionality. An alternative to this would be Google Cloud Print which you can read about here : LINK
    Most of our new Photosmarts do have the ability to ePrint, as well as AirPrint and iPrint! Definitely remember to check those out.
    Hope this helps!
    M. Moss
    Click on the BLUE KUDOS button on the left to say "Thanks"
    If my reply solves your issue, please mark it as solved to help fellow users fix their similar issues!
    Though I am an HP Employee, ALL of my posts express MY opinion, and not of HP, whatsoever.

  • My photosmart printer will not print from my I Phone . It has e-print option.

    Printer wont print from my I-Phon 3s

    Hi pmauldin,
    You would need at least an iPhone 3GS to use AirPrint which is a built-in printing feature from Apple.  However, you should be able to use either the HP ePrint or Printer Control apps.  You can check these out here:
    HP ePrint App:  http://www8.hp.com/us/en/products/smart-phones-handhelds-calculators/mobile-apps/app_details.html?ap...
    HP Printer Control App:  http://www8.hp.com/us/en/products/smart-phones-handhelds-calculators/mobile-apps/app_details.html?ap...
    If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided.
    Although I work for HP, my posts and replies are my own opinion and not those of HP.

  • I have sent 2 pictures to my printer from my cell phone I can't access eprint to prt @ home

    I have sent 2 pictures to my printer from my cell phone. I received a message back from hp to check the status of my print job at http://www.hpeprintcenter.com . When I get there, I  haven't found the secret to get to the status of my photos.

    Hey palsharn!
    Sorry to hear your mobile isn't printing! What kind of phone are you printing from? Who's your email provider (gmail, yahoo, etc.)? What kind of printer do you have? Have you registered your printer at the eprintcenter? If so, have you set up an authorized user list?
    Ok, now that I've gotten all the questions out of the way (sorry about that but if we have to keep going I'll need to know that information) here's some things you can try for now. Try power cycling your printer (unplug it for 30 seconds and plug it back in). If that doesn't work, try printing an ePrint information page. This can usually be located in the web menu under setup.
    Let me know if that works! If not, answer those questions the best you can and I'll continue troubleshooting with you.
    If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
    Although I work for HP, my posts and replies are my own opinion and not those of HP.

  • I cannot receive texts from other i phones since I switched to a galaxy s 4 today.

    I just switched to a Galaxy S 4 from my I phone. I cannot receive texts on the Galaxy from other I phones. I changed my apple ID. I unregistered the old I phone. I reset the I Phone to factory settings. Nothing. Any suggestions?

    http://support.apple.com/kb/TS5185

  • Print photos from my smart phone

    Can I print pics and docs from my smart phone to my HP Photosmart All In One Printer B269a ?  Model name CD035A ? Also is the code from my printer called by another name such as URL or other, because thoes words are not on the printed doc I got when setting mine up  . I am a new user and confussed. Please help all I want to do is print docs amd pics from my phone to my printer. It cant be that hard but I am confisued. .  thank you .

    See if this helps:
    http://h30434.www3.hp.com/t5/ePrint-Print-Apps-Mobile/Getting-started-with-ePrint/td-p/292968
    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
    **Click Accept as Solution on a Reply that solves your issue to help others**

  • Printing from a samsung phone

    Try to print an hp officejet 4500 wireless printer from samsung galaxy s lll phone can anyone please tell me how I can print pictures emails and files . Thanks

    Hi butterflyz,
    Welcome to the HP Support Forums.  I understand that you would like to print from Samsung Galaxy S3 phone to your Officejet 4500 wireless printer.
    To be able to print please download HP's ePrint app from the Google Play store. I have included several documents for you. The first one is about how to print from your Android Device to an non-Web-Enabled printer.  It will explain to you the two methods available for printing.  The next two document links are the FAQs document for the two HP mobile apps, HP ePrint app and the HP All-in-One Printer Remote app. The last two links cover printing from a supported Android Device; one document is for Android 4.3 (Jelly Bean) and earlier, the other is for Android 4.4 (KitKat) and later.
    Printing from Your Android Device with Non-Web-Enabled Printers (No HP ePrint Support)
    http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03726451
    HP ePrint Mobile App FAQs
    http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c01923321
    HP All-in-One Printer Remote Mobile App FAQs
    https://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03561640
    Android 4.3 (Jelly Bean) and Earlier: How to Use HP's Built-in Print Solution for Android
    http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03722674
    Android 4.4 (Kit Kat) and Later: How to Use the Android Printing Solution
    http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c04024231
    Regards,
    Happytohelp01
    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

  • HP Pavilion Desitop & Samsung Galaxy s3 Phone won't pair

    My HP Pavilion Elite-HPE-4801t Windows7 and my Samsung Galaxy s3 os v.4.3 will not pair using bluetooth.  All devices are up to date with software, drivers and updates.
    I am also using a Netgear WIND4500 Wireless Router for my home network and I can see both devices on the network and both have internet access.
    From my HP desktop I can go to devices and select [add device] which then finds my Samsung Galaxy s3. After selecting device and clicking next..my S3 receives a message showing a pairing code.  After choosing [ok] and a few minutes I receive a msg on the phone "Confirm passkey xxxxxx [yes][no]" & selecting [yes] i receive a "Error Unable to pair with xxxx-HP. Incorrect PIN or password."
    From my Galaxy S3 phone can go to bluetooth settings [available devices] which shows my HP desktop name..when I select I get "Bluetooth pairing request" "Confirm passkey is xxxxxx to pair with the HP desktop [cancel][ok]. I select [ok] and it shows "Pairing..." the I get the Error msg 'Unable to pair with xxxx-HP. Incorrect PIN or password"
    The s3 & s4 do not allow you to manually enter the PIN or passcode.  It's automatic [cancel] or [ok] only so I cannot confirm if the pairing passcode is the same on both devices.  What's up with that?
    I have tried everything I have read in the HP, Samsung, Internet forums.
    Shut down both systems
    Uninstalled & reinstalled drivers both bluetooth & phone
    Checked firewall including disabling antivirus & firewall.
    It appears to me that the:
    HP desktop sees the Samsung s3 phone and the
    Samsung s3 sees the HP desktop
    I have unpaired all other wireless devices, cleared cache and data with no luck
    They just won't pair to each other. 
    PS.
    I have also tried to pair my Samsung s4 phone with the same results.
    I can connect a USB cable and with a little tweaking can transfer files both ways.
    I can also auto connect with my Motorola "Roadster" bluetooth hands-free car speaker and I can connect the s3 to any of serveral bluetooth wireless speakers I have. ie; Motorola, Creative, etc.
    I also have a Samsung inFuse phone and have no problem pairing the HP and inFuse using bluetooth.
    I have not solved this problem nor have I seen a solution since I first got the Galaxy s3 & s4 phones. At this point I have to either "live with it" or "no mas"
    Sorry this post is so long...it is my history of flustration with bluetooth phone pairing.
    Anybody out there got a fix???????

    Hi,
    Samsung has stopped at one point the distribution for android 4.3 to many international countries.  There were many problems and some were Bluetooth related.  I can't say the Bluetooth problems are the same as what you are experiencing.  See this post.
    I have paired my S3 with Windows Windows 7 and 8 and I do remember having to enter the passkey (auto generated) at least once to set up the initial parring.  I am on android 4.1.2.
    You might try uninstalling Samsung Kies and the S3 drivers and then reinstall.  Try the latest drivers from the Samsung site if necessary.
    Be sure that your PC is using the same Bluetooth level as your android 4.3. supports.
    HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
    HP Photosmart Premium C309G, HP Photosmart 6520
    HP Touchpad, HP Chromebook 11
    Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
    Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
    Windows 7/8 UEFI/Legacy mode, MBR/GPT

  • Fax from computer to photosmart 7525 gets cancelled after spooling

    I can fax directly from printer, but when I use the HP software or print function on the computer to set up fax and send, the progress goes from spooling to cancelled without any error notices. I have a Dell XPS 8500 running 8.1 and Photosmart 7525 connected by USB and wirelessly. They communicate just fine with the scan and print functions. Both are current on updates using the check for updates utility. I have a dedicated Voip phone line from Comcast and ther most current modem that I have slowed through the fax settings. I've spent hours reading forums on HP and Microsoft searching for exactly this issue. Please help

    Hi @xskilledtrades
    The truth is, I don't know what is causing the fax from computer function to fail. I understand from your description that the fax is cancelling after spooling, but that you can print and scan just fine as well as fax directly from the printer. I suspect the issue has something to do with the driver, thus I suggest we remove the driver and reload it.
    Please use the following steps to delete the printer/fax from device and printers, and the driver from the server properties.
    1. In the ‘Devices and Printers’ folder
    2. Choose ‘Print server properties’.
    Win XP – With no printer selected, click ‘File’ then ‘Server Properties’.
    Windows Vista – With no printer selected, press ‘Alt’ then click ‘File’ then ‘Server Properties’.
    Windows 7/8 and 8.1 – Select any printer in the ‘Devices and Printers’ folder and click ‘Print Server properties’ above.
    3. Click on the ‘Drivers’ tab at the top of ‘Print server properties’ window
    4. Choose the printer you want to uninstall and click ‘Remove’
    5. Choose 'Remove driver only'
    6. The next screen will give a warning, letting you know that deleting the driver package will remove it from the system. Click ‘Yes’ to say that you are sure you want to do this.
    If documents are stuck in the print spooler, you may see an error, cancel any documents pending in the print queue, or try restarting the print spooler, then try to remove the driver from ‘Print server properties’ again. If it still won’t remove the package, restarting the computer and the printer should resolve this ‘in use’ error and allow the driver to be removed.
    If the you continue to get an 'in use' message follow the steps in the document here; The Specified Printer Driver is Currently in Use
    After the driver is removed, open Start > All Programs > HP folder > Printer folder > HP Setup and Software (or the printer icon).
    The Setup and software screen will open and you can click on Connect a new printer.
    Thanks, I look forward to hearing back from you.
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • Can I access my iCloud account on a Samsung Galaxy Android Phone?

    Question stated above!

    I've been playing with a Galaxy here at work and here's what I've found so far - please feel free to jump in and suggest alternative methods to configure or access the various icloud components.
    So the original Q: Can you access your icloud account on Android?
    Not entirely: the website can't be used from an android browser (not properly - even with Dolphin HD and posing as different browsers it won't load correctly.  So Find my iphone is out, so is the address book or looking at your e-mail or calendar just in a browser window
    I was able to setup my e-mail using the IMAP settings published here:
    http://support.apple.com/kb/HT4864
    Be sure to setup the account manually - and note if you have trouble using SSL try TLS (that worked for me)
    Address book is a no go so you'll have to use iTunes to sync all your contacts over to Gmail - if you still have an iPad it means managing contacts in two places though .  Same goes for your calendar - transfer it to Gmail and forget about iCloud's calendar.  Nice instructions here: http://howto.cnet.com/8301-11310_39-20064060-285/how-to-switch-from-iphone-to-an droid/
    iWork is an Apple proprietary bit so don't expect much there.
    So in my case, if I'm really going to make the switch to a Galaxy from my iPhone it really means I'm going to have to switch to using google as the backend.  The timing to swap over to a galaxy/android phone is not the greatest - given that I'd have to give up my Apple addiction (syncing photos and itunes and losing access to my device tracking).  Plus I still have an iPad and a mac and like living in the Apple ecosystem.  I think I'll wait and see what the new iPhone looks like before I commit

  • How can I print only in black on my HP 6700 from my I Phone 5?

    How can I print only in black on my HP 6700 from my I Phone 5?

    Hi picheny. How are you printing from your iPhone. Are you using Apple's built in Airprint or the HP Eprint app? Airprint doesn't seem to have any such option. With Eprint, you can specify.
    TwoPointOh
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Maybe you are looking for