EPrint only Attatchments

Hey,
sorry for my bad English, I'm from Germany and my English knowledges aren't perfect
I just bought the printer "HP Photosmart B110".My first problem was, that I couldn't connect to it by W-LAN. I have an idea, why this problem might appear, maybe someone of you can explain to me if I'm right:
When I start my printer, I can connect to my router perfecty. But when I want to install the Driver on my PC it finds the printer, but then sais, that it isn't able to connect to it. I think, the problem is this: My PC isn't connectet to the router by W-LAN, but by LAN. Can this be the reason? If it isn't, what can be the problem or what can I do to make it work?
Because of this problem, I tryed to fix this by always sending an E-Mail to my printer if I want to print something. Of course, I would prefere the "normal printing method", but this would be better than nothing. The problem is, that I want, that my printer doesn't print the E-mail and the attatchment, but only the attatchment. I didn't find a way to do this. Is it possible to do this? If it is, how can I do it?
Thanks in advance
/edit I can even connect to the printer in my browser if I type in the IP adress..
/edit2 I just tested it on my sisters laptop which is connected to the router by W-LAN and it works. So the problem is, that I'm connected to the Router by LAN. Why is this a problem?

To view the current network location type, do the following, click Start, right-click Network, and then click Properties.
The Network and Sharing Center window displays the network location type in parentheses after the network name. Figure 4 shows an example of the Network and Sharing Center window with the network location type highlighted.
Figure 4: An example of the Network and Sharing Center window
If your network type is Public, do the following:
To the right of the network name and location type, click Customize.
In the Set Network Location dialog box, click Private, and then click Next.
In the Successfully set network settings dialog box, click Close.
Enabling File and Printer Sharing Options
By changing your network location type to private, network discovery is automatically enabled in the Sharing and Discovery section of the Network and Sharing Center window. The following additional file and printer sharing options must be manually enabled:
File sharing
Public folder sharing
Printer sharing
When all of these sharing and discovery options are enabled, your computer can:
Locate other computers and devices on your home network and have other computers locate your computer
Share its folders
Share its Public folder
Share its printer
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Eprint only prints Web Address.

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When printing from iPhone, you have two ways of printing.
1. ePrint - send an email to the ePrint enabled printer email address, and the email content plus it's attachment will be printed. ePrint can be done anywhere and any time.
2. Airprint - your iPhone has to have iOS 4.2 and above. Your iphone also need to be on the same network as your printer within the wireless range. Or else it will not work.
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Any help would be gratefully received coz this is driving me crazy!

No Problem! I am glad to hear that ePrint is printing in the desired color option at this point. I see you are now having an issue with color vs b&w on Cloud Print. Are you meaning Google Cloud Print? If so, are you printing using Google Cloud Print from a computer or from a mobile device?
If you are using a mobile device, then are you using the Google Cloud Print App? What is the OS type of the device? (Apple iOS, Android, Windows mobile, etc)
I can provide you with the correct steps to change these settings, but need to know the method of which you are printing.
Have a wonderful day,
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I am not an HP employee.

My HP Photosmart allinone eprinter only prints when I close my PC down. How do I rectify this?

Everytime I log onto my laptop I receive a printer error message, asking to either reinstall software or reboot. When I check my printer set up it says the printer is off line. I change to online and it keeps my printing in a queue and will only print when I close my laptop down. Would appreciate your help. It will not allow me to reinstall the software.

Thank you for contacting HP; I understand that your device is printing two pages.
If you are using Windows, do the following:
Control Panel -> Devices and Printers (Win7) or Printers and Faxes (XP)
Right click your HP printer icon -> Printer Properties -> Ports -> uncheck 'enable bidirectional support'. -> APPLY
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-Tyekey
I work for HP.

Does the HP Officejet 6500 E709n Series printer support eprint?

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Hi,
The Officejet 6500 Wireles (E709n_ do not support ePrint, only later models provide cloud capabilities.
You may found a complete list of ePrint supported printers in the following document:
http://support.hp.com/us-en/document/c03722645
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1. I have set my hp ePrint only accept and print email from specific address.
2. I have forward emails to ePrint from 3 email account, from PC and iPhone. Sometimes it will print out, but sometimes it cannot because spam detected.
I hope HP can program the allowed email address list as spam filter whitelist, that means any address on allowed email address list will direct bypass spam filter so we can always print from those email address without any problem.
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The "spam/virus" message often occurs because the email did not contain any text in the subject line. Please try re-sending an email to your printer and adding text in the email's subject line.
mails are mostly forward, I can confirm no subject issue
1. Are there any attachments being sent? If so, which attachment file type is being used (PDF or Word documents, JPG photos, etc)?
Some got attachment, some did not got attachment. PDF type, excel type and jpg photo type is the types of attachments that I attached when send print job.
2. Which email address/addresses are used to send ePrint emails?
[email protected], [email protected]
3. The results of a test email (success/fail) which will help isolate the source of the issue. Please follow the instructions below:
The result of test email is successful print out, but the purpose we use eprint center is for print out document we need on the way back to office then we can save time as the documents already standby there for us. But this spam issue has make this feature no user friendly, most of the time when we reach office the ducuments no print out then we have to reprint and it wasted our time.
I suggest it is best to let the allowed email address list equal to spam white list, so your spam engine would not filter out our email. All those email I forward to print are no verify by yahoo and gmail as spam, hope your server also do not. Thanks.

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Hi RenewHeather,
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Printing photos from mobile phone

If I email a photo to my printer from my laptop, it prints without problem. However, if I do the same from my LG GD510 phone I always have the result "FAILED - insufficient data", though simple text emails from the phone print fine. Why is this, and what can I do about it? I have tried sending photos at both full and reduced size, with and without subject line, with and without accompanying text message.

Hi johntyson,
I suspect this might be due to the email client that is used in your LG mobile phone.
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Thank you.
I am an HP employee
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Although I work for HP, my posts and replies are my own opinion and not those of HP.

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Hi and welcome to the HP Support Community.
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Although I work for HP, my posts and replies are my own opinion and not those of HP.

Can I have smart print eprint on two different computes with only account

Can I have smart print eprint on two different computers with only one account???

Are you talking about accessing an ePrint account from various computers? Or having HP Smart Print on multiple computers?
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I am a former employee of HP...
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Why can't I AirPrint from iPad w new HP printer and can only eprint??

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kelly145,
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*I work for HP*

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Hello,
Thanks for the post. Actually, we could have several issues here, let's try and narrow it down. Do you lose connections between your iPad and Router? How about the printer? Does it keep it's connection? I've pasted in a couple of links to some reference documents that may assist with your issue...... Good Luck!
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02721964&tmp_task=solveCategory&cc=us&dlc=en&la...
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02943849&tmp_task=solveCategory&cc=us&dlc=en&la...
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EPrint only Attatchments

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