EPrint - sending email from my company email to ePrint - still getting error messages

Hi
i just bought a new Officejet AiO 4620 and installed it. Works fine. I also registered it on ePrint. I requested at ePrint that the ePrint will only work for choosed pre-approved emails. Most of them are private ones and work. However I also registered my business email of my employer and if I send emails from my business email, even registered on ePrint, error messages come up. Any idea what the issue can be and how I can resolve it? I would like to prevent to open ePrint for ANYONE, I would prefer the option preapproved emails only. Thx for any guidance. Chris

Hi,
Please try the following method:
http://h30434.www3.hp.com/t5/ePrint-Print-Apps-Mobile-Printing-and-ePrintCenter/Eprint-rejects-email...
The following method may not suitable for you:
http://h30434.www3.hp.com/t5/ePrint-Print-Apps-Mobile-Printing-and-ePrintCenter/Eprint-jobs-are-reje...
Regards.
BH
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