EPrint stopped working for me late yesterday

Beginning late yesterday, I sent several print jobs to my printer that didnt print. This continued this a.m., so I went to PCConnected.com and deleted the only device I had listed and then went through the process of adding it back in. This was successful, but when I go to link this printer with Google Cloud by entering the eprint email address, I get the following error message: Could not get printer information from HP. This has been going on all day, and I am mightily frustrated and don't know what to do next. 

Hi @donamerman
Welcome back to the HP Support Forums, it has been a while since you’ve visited. I see that you are unable to add your Officejet 4632 to Google Cloud print.
Are you still getting the same error message?  And are you using the new ePrint email address that you received and/or created when you added your printer back to your HP Connected account?
Thank you.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

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