EPrint User registration fails

I tried several times to register on ePrint Center but after entered all the required data I get always the following message on the form top:
Oops! Il nostro server ha un problema con questo inoltro! Ci scusiamo per l'inconveniente.
This sounds as "Ooops! Our server has a problem with this forwarding! We apologize for the drawback"
AppEcbError: ECB request failed: Error: code='900' description='[SF_ERR_202]ystem exception: com.snapfish.user.UserException: no dbnode info for website 2000064 cobrand hpcinkit'

Hi @I_Chiara
Welcome to the HP Support Forums. I understand that you are getting an error when trying to sign up at HP ePrintCenter.
The error that you are getting is mentioning Snapfish so suspect that the credentials that you are using on the HP ePrintCenter do not match your Snapfish credentials. If you are like me and don’t remember setting up a Snapfish account, please follow the steps below.
Go to Snapfish.com and click on ‘Log In’ in the upper right hand corner.
Please click on the “Forgot your password?’ link
Please enter the email address you are trying to use use for your HP ePrintCenter account and click on ‘Submit’
Please check your inbox and open the email from Snapfish to reset your password and follow the instructions to reset your password.
Please try logging into HP ePrintCenter with your Snapfish credentials.
Please let me know the outcome. 
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

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