Eprint with Photosmart B110a

Printer Photosmart B110a
Using eprint for first time
All other printer functions work but NO printing from email sent to hpeprint
From my email sent by hpeprint
Thank you for using HP's ePrint service. Your print job has
been received and prepared for printing. If you are the account owner for the
printer, you can check the status of your print job at http://www.hpeprintcenter.com.
From hpeprint centre
Failed   "Fw: Mail delivery failed: returning message to sen"
So what is happening?
This question was solved.
View Solution.

Pete991239,
I'm willing to guess that you've never had ePrint work when sending from this e-mail. It appears from the message that the e-mail is being blocked at the initial gateway of the HP servers which segregates known domains (like gmail.com, yahoo.com, etc) from the ones it doesn't recognize (like rr.com, cingular.att.com). I have a strong feeling that "tesco.net" is one of those it's filtering out (but this is a speculation as I do not have access to the algorithims in place for the servers).
Try sending a print job from a GMail account or a Yahoo account if you have access to one and see if you are capable of doing this. If so, set up an auto forward rule in one of these accounts to forward any e-mail sent to it to be forwarded on to the ePrint e-mail address. I've tested this here in our offices and have success.
Let me know if this works.
M. Moss
Click on the BLUE KUDOS button on the left to say "Thanks"
If my reply solves your issue, please mark it as solved to help fellow users fix their similar issues!
Though I am an HP Employee, ALL of my posts express MY opinion, and not of HP, whatsoever.

Similar Messages

  • IPhone 4.2.1 print not working with Photosmart B110a

    I can access the printer web page from Safari, but "Looking for Printers" finishes with "No Printers Found". iPhone then loses WiFi connection and password has to be entered again.
    Any suggestions for getting this working would be appreciated.

    Hi there,
    I have the same problem. My printer is: "Photosmart B110a"
    I can print fine using the HP iPrint application, but when I try to print using the default printer on my iPhone (ie from Mail) I get "No Printers Found"
    We're using WPA, with an EnGenius AP, and Cable connection to the internet. 
    Does the printer need to be able to connect to the internet? I saw some other user saying that the printer updated and they were able to print. Currently we connect through a managed Linux firewall.
    Thanks!

  • Wireless and ePrint with Photosmart D110

    Hi
    Recently changed router and printing stopped. Printer was reconfigured to router and the wireless test was successful. When I try to install the driver on the laptop, it wont recognise the IP address that the printer shows.
    So I tried the ePrint function which prints the email but not the  PDF attachment. Got excited that there was this function but seems flawed.
    Any ideas

    Hello zaabara,
    Welcome to the HP Support Forums.  I see that you’ve had some problems printing since changing your router.
    I have included a link to HP’s Wireless Printing Center – Troubleshooting Issues page.  Please click on the + beside “Your printer was working over the network before, and now isn’t.”  Within that section please click on the + beside “Was anything changed or updated on your wireless router recently?”.  It will walk you through getting the printer onto your new wireless network. 
    For the ePrint feature of your printer, I have included the ePrint Job Did Not Print document. It will walk you through different things to check as to why your pdf document did not print when you sent it to the printer using ePrint.
    If you run into  any issues with the above, please let me know at which step things went awry.  In addition please also include in your post the contents of any error messages and what operating system are you using on your computer (whatsmyos.com).
    Regards,
    Happytohelp01
    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

  • I cannot select the Paper Size when I try to print with HP Photosmart B110a with Windows 8.1 64bit

    I cannot select the Paper Size when I try to print with HP Photosmart B110a
    The same printer was working OK with my old PC with OS Windows 7
    However I got a new PC with OS Windows 8.1 64bit
    I installed the new driver for HP Photosmart B110a that I dowloaded from HP site. Driver forWindows 8.1 64bit.
    In addition to not being able to chose the paper size, also when I go to Printer Properties in Options, all the characters are non-ascii.
    Do you know what may be the problem?
    Thank you

    Hello Nanu64,
    Welcome to the HP Forums.
    I see that you are having some issues when attempting to print from your computer.
    I also see that you stated that not all the options are available in the printing preferences options.  This could be because the installation was not complete or it failed.
    I suggest that we do a complete uninstall/ reinstall as well as some additional steps.
    First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
    If you have the printer connected to the computer with a usb cable, please remove the cable from both ends and leave it disconnected until further notice.
    The next link that I have for you will give you detailed instructions for Uninstalling the Printer Software.  Once the uninstall is complete, reboot the computer so that the changes take affect.
    When the computer is back up and running, please disable any firewalls or anti virus protection you may have running. We don't want anything getting in the way of the reinstall.
    The following download is the HP Photosmart Full Feature Software and Drivers.  Save this download to the desktop of the computer so that it creates its own icon.  This will make it easy for us to find when the download is complete.
    Double click the new icon and follow the installation instructions.  The installation will give you connection options (Wireless , usb or Ethernet), if connecting usb, please wait for the prompt to connect the cable.  Connecting the usb cable before hand can cause an issue with the installation.
    If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
    Thanks for your time.
    Cheers,  
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

  • Photosmart B110a HP software won't install on windows 7 starter

    I have a Photosmart B110a 3 year old wireless printer that is working on my home pc running windows 7 professional, but after buying a new notebook running windows 7 starter I can not install the HP software either from the install cd that came with the printer or by downloading the software from the HP website!
    I have done a fresh install of windows 7 starter & have switched off antivirus & firewall but I still can't install HP software to install the printer.
    (I was told I would have to pay £18 for technical support to get YOUR software to work my notebook, I don't see why I need to pay money for something that is clearly an issue with YOUR software?)
    I don't have any problems installing any other software for any other software provider on my notebook either from the discs or by downloading, so the issue is isolated to just YOUR software!
    When I try and left click on the setup exe logo when the disk spins up the cd window disappears and nothing happens, no software in installed! Tried copying the contents to my notebook and try to manually install but that does not work either!
    Downloading the software from HP website results in the software unzipping/unpacking but then nothing happens, install window disappears! Yes I have switched off & even tried uninstalling my antivirus & firewall without any success! HELP!!!!!!

    Have you already tried running the install wizard?  This will help resolve some potential problems. 
    Install Wizard
    I am an HP employee.

  • Photosmart B110a & Mavericks - won't print after about two minutes...

    Evening - I've been using the Photosmart B110a for a few years no problems at all with Windows XP, Windows 7 and more recently Windows 8 - I've recently bought an iMac that is running Mavericks, and it's not right.
    It took me a while to install  it, but eventually got that sorted but now it simply hangs when I try to print to it. Now, and here's the thing, if i reboot the printer, or reboot my router (TalkTalk DSL-3780) the printer comes on line, the jobs in the queue print, I can get to the webpage for the printer and all seems ok.
    But after about two minutes it "hangs" - for want of a better phrase. The print jobs queue up, the webpage hangs, and nothing happens until I reboot it.
    Now whiles it's hanging, I can still ping the router from the terminal, but no response from any of the software - unti I reboot, and then only for a few minutes, and on the cycle goes.
    It's still fine from the Windows machines not incidentally, it only seems to be doing this from the iMac.
    The reboot fix is a solution of sorts, but it's obviously not ideal.
    Reading the forums there have been lots of posts about scanning issues with Mavericks, but I've not got that far yet.
    Could you advise one way or the other?
    Many thanks, Gary.

    Hey @Wickers , I am really sorry i misunderstood the OS you are running. 
    We have exahusted all the troubleshooting steps HP has provided for this issue.  The only driver available is for 10.8 and lower.  Unfortunately this printer is not fully compatible with the new operating systems of Mac.  The only driver available is the apple update thats you you have already done, because HP doesnt have a driver,  we are very limitted in what we can do for this issue.
    I suggest maybe trying a different printer driver such as HP Photosmart 5510d e-All-in-One Printer B111h/B111j Full Feature Software and Drivers. 
    For any further support at this point I would recommend calling the HP tech support via phone.  
    Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html 
    Or try contacting Apple support regarding the Airprint Drivers at Contact Apple for support and service.
    Cbert
    I work on behalf of HP.
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" at the bottom of this post to say “Thanks” for helping!

  • Can't print anymore from my HP Photosmart B110a

    since a while i can't print anymore from my HP Photosmart B110a, everytime when i want to print something the task screen pops up and it gives an error: ERROR: /Library/Printers/hp/cups/Inkjet8.driver/Contents/MacOS/Inkjet8 failed
    and when i want to open HP utility it gives this error:
    Process:         HP Utility [288]
    Path:            /Library/Printers/hp/Utilities/HP Utility.app/Contents/MacOS/HP Utility
    Identifier:      com.hp.printerutility
    Version:         ??? (???)
    Build Info:      HP_Monolithic_PrinterSupport-540100~6
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [109]
    Date/Time:       2011-07-13 10:54:22.795 +0200
    OS Version:      Mac OS X 10.6.8 (10K540)
    Report Version:  6
    Interval Since Last Report:          74141 sec
    Crashes Since Last Report:           36
    Per-App Crashes Since Last Report:   2
    Anonymous UUID:                      7D8B5C46-F503-4B77-B36A-324879D476EF
    Exception Type:  EXC_BREAKPOINT (SIGTRAP)
    Exception Codes: 0x0000000000000002, 0x0000000000000000
    Crashed Thread:  0
    Dyld Error Message:
      Library not loaded: /Library/Printers/hp/Frameworks/HPDeviceModel.framework/Versions/3.0/HPDeviceMo del
      Referenced from: /Library/Printers/hp/Utilities/HP Utility.app/Contents/MacOS/../Frameworks/HSDCommonLib.framework/Versions/A/HSDC ommonLib
      Reason: no suitable image found.  Did find:
              /Library/Printers/hp/Frameworks/HPDeviceModel.framework/Versions/3.0/HPDev iceModel: mach-o, but wrong architecture
    there is a lot of more text but i think this is the most useful.
    now i already reinstalled the software but i get always the same problem.
    i was thinking that it would perhaps has something to do with the updates of mac os x?
    i hope somebody can help me ! thanks a lot in advance!

    How do you connect it ? With Wifi or USB ?

  • How do I Poster print with photosmart 7520

    I am a poster designer and I have used poster printing with all of my Hp printers, but my Hp Photosmart 7520. How do I Poster print with photosmart 7520 using eprint and if not can I use use the USB cord instead for poster printing?
    This question was solved.
    View Solution.

    The steps are quite the same, beside one different step during the dialog:
    From Devices and Printers click the Add  a Printer button, then select a Local Printer.
    Keep the preseleted LPT port amd click on Next.
    Select HP from the Manufacturer pane and then select the HP Deskjet 6940 Series from the Printers list.
    Note: if the model is not listed, click the Windows Update button, allow it several minutes to complete and then it should be listed.
    Finish the Wizard and confirm the changes.
    Right click teh newly added 6940 and select Printer Porperties, open the ports tab and select the port with the otiginal printer model listed within the Printer column (e.g. HP Photosmart 7520), then click on OK.
    Poster Printing should now be available within the Finishing tab (Under Pages per sheet and Posters) by using the HP Deskjet 6940 printer.
    Please let me know of any issue,
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • Anyone managed to connect an HP Photosmart B110a P...

    I have a Photosmart B110a printer that refuses to connect.
    After entering all network information SSID and wireless key, the printer attempts connection then you get a blue screen on the printer panel with error code B8126AD6, you then get a printer error then you are asked to switch off & switch on the printer. You are then in a loop!
    Have tried the USB to wireless function on my PC but get the same error. 
    Anyone managed to connect one of these?

    zider wrote:
    I tried to set up a HP B110a wireless printer today. through my BT home hub 2. this is the second printer i have tried, as the first would not recognise my BT home hub 2. i thought it was faulty, so got a replacement .
    this time got a professional to try to set it up, he failed,  felt a bit better for that , but still got no wi fi connection.  he thinks you can only use a USB wired printer on a BT hub. BA!!! TO BT. 
    Some professional you used, that's total rubbish. I use a different model HP printer (Photosmart C4380) and it connects wirelessly on the BT hub 2 without any issues (other than the often **bleep** HP software but that's another story!).
    Try the solution on the link below (note, I just found this by googling the error code quoted, there seem to be other links you can try if this one doesn't work)
    http://h30434.www3.hp.com/t5/Printer-networking-and-wireless/If-you-have-a-Blue-Screen-Error-due-to-...

  • Can I ePrint with a HP Officejet Pro 8500 A909g

    Can I ePrint with an HP Officejet Pro 8500 A909g printer?

    Hello hglander,
    You can check the list here http://h30434.www3.hp.com/t5/ePrint-Print-Apps-Mobile/Cloud-Services-Supported-Printers-ePrint-Airpr...
    But your printer does not support ePrint.  Sorry.
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  • Problems installing photosmart b110a on Windows 7 64-bit - FATAL ERROR in driver installation!

    Hello,
    maybe that you can also help my with the installation of the driver software for my B110a on my Windows 7 64-bit Enterprise Edition Laptop. I downloaded the driver software from:
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-82451-1&cc=de&dlc=de&lc=de&...
    I tried it several times, including the HP Installation Error - Windows 7.hta guidance. Actually I've already installed a lot of printers on PC's in my family - i've never experienced such a problem...
    I always ended up with a "fatal error" :
    1. fatal error:
    2. error information send to HP:
    3. details / error situation code:
    Any help is highly welcome and appreciated since I am quite desparate in the meantime - after trial & error for more that 3 hours... ;-(
    Many thanks in advance & best regards from Switzerland, Dominic
    Dominic Rihm
    [Personal Information Removed]
    This question was solved.
    View Solution.

    The fatal error you got with the B110a is caused by an .msi error. The document below should walk you through that.
    Fatal Error 'Error 1603. A fatal error occurred during installation' (MSI Error 1603) Displays Durin...
    The fatal error you got with the B109a might have a different fix. It would depend on the exact error code you received. The document below should help you find the error code and work through the fatal error.
    A 'Fatal Error' (MSI error) Displays on the Computer During HP Software Installation in Windows
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  • Photosmart b110a only prints in black and white

    Hi i've got a photosmart b110a which copies and scans in colour, but will only print out from my imac in black and white.
    Does anyone have the same problem and hopefully the answer 

    I tried to understand why my B110a was printing Black and White. I just solved the problem which is driver related(in my case).
    If you are on a Mac do this:
    1. Download the last drivers from the HP website for your printer;
    2. Install them normally;
    3. Go in System Preferences > Print & Fax;
    4. There should be your printer listed on the left side of the window, double click it;
    5. Another window should open, select Printer Setup at the top right;
    6. Now select Driver on the top;
    7. In 'Print Using:' select: 'HP Photosmart B110 Series'.
    That was the problem for me, even though the driver were installed they weren't selected - I know it's silly.
    Hope that solve your problem, otherwise I'm not be able to help you further.
    If you use any Windows or Linux platform I won't be able to help at all as I don't know how could I set that - if is that the case - on those platforms.
    All the best,
    Frann

  • Photosmart B110a driver installation problems

    I have a recent problem which began with being unable to print from my netbook.  On devices and printers I have an exclamation mark next to my netbook.  On running troubleshooter it tells me I have missing drivers but when I try to download them from the internet they fail.
    My deskjet computer is now also showing the same problem though it is still printing.
    I did find a link to a website on the forum which seemed to sort out my netbook temporarily but I cannot find it now.
    I am using Windows 7 64 bit on my desktop and Windows 32 bit on my netbook.
    I'd very much appreciate any help.

    The fatal error you got with the B110a is caused by an .msi error. The document below should walk you through that.
    Fatal Error 'Error 1603. A fatal error occurred during installation' (MSI Error 1603) Displays Durin...
    The fatal error you got with the B109a might have a different fix. It would depend on the exact error code you received. The document below should help you find the error code and work through the fatal error.
    A 'Fatal Error' (MSI error) Displays on the Computer During HP Software Installation in Windows
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  • Bluetooth paired with Photosmart but NOT connected.

    Bluetooth connection on android device says paired with Photosmart but NOT connected. How do I get connected?

    You can always manage or configure the switch via HyperTerminal. You can connect the PC to a serial cable and access the switch via the serial port. Hyper Terminal doesn’t depend on the IP address of the switch so you can manage it. To access the switch via Hyper Terminal, follow this link: 
    http://linksys.custhelp.com/cgi-bin/linksys.cfg/php/enduser/std_adp.php?p_faqid=16613&p_created=1212...

  • Can I Air Print with Photosmart C4180?

    How Can I Air Print with Photosmart C4180?

    Take a look at this link.  It will give you information on the options you have
    http://www8.hp.com/us/en/support-topics/mobile-printing/how-to-print-mobile-devices-ipad-iphone.html
    I was an HP employee
    If I have helped you solve your issue please mark it as solved
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