EPrint won't allow me to set up my printer on my laptopwhich has no disk drive

I have just had a HP Deskjet 2544 printer, I went to the website which the instruction manual told me to go to to connect my printer to my laptop but when I click begin setup, the software doesn't download and the following message appears: We're sorry. It seems that there was an unexpected error downloading the software for your printer. Please check back later or you can insert the CD and choose the option "No thanks, I prefer the basic CD installation" when the first screen appears. However as I have no disk drive I cannot install it this way. When I tried doing it online on my computer however, it allows me to download it. I would appreciate any help with this. Thank you,
Nicole

Hi Nicole123,
thank you for becoming a member of the HP Support community. I understand that you have encountered an error when trying to install your Deskjet 2544 onto your laptop yet you have no problems with your computer.
To better assist you, would you please provide some further information:
1)       What operating system does your laptop use (Windows 7, Mac 10.8, or Windows 8, etc)?
2)      Is the printer already installed on your computer?
3)      How is the printer connected (USB cable or wireless)?
4)      Are you using HP's Printer Install Wizard for Windows 7 and Windows 8?
Thank you.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

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