Eprint won't print attachments on Photosmart 6510 using MACBook ro

When I send an email with attachments to my Photosmart 6510, it prints the email but not the attachments
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What kind of attachement are you sending?
The file types are limited to Microsoft Office (some of them), image files (jpg, gif, tiff and a couple more) and HTML formatted emails provided they do not have any dynamic material in them. File size is limited to 5 mb for the email + attachement
What does it say in your ePrint Center?
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HP Envy 7640 won't print photos from photo tray using MacBook Pro

My new HP Envy 7640 will not print photo's from the photo tray. The photo tray option is not highlighted to choose it. I have restarted both the HP and MacPro several time. What am I missing?

Hello @MEMEF,
Welcome to the HP Support Forums!
I would like to work with you today with resolving the Photo Tray printing option issue that you're experiencing when printing from your Mac OS X computer to your HP ENVY 7640 e-All-in-One Printer. Due to the lack of Photo Tray options there is a chance that your HP Envy print driver is not being properly utilized on the Mac Computer. However, in order for me to provide you with accurate support on the Mac I do need to confirm what version of the Mac Operating System you're using?
In the meantime, I am going to have you check on your Mac to ensure that the HP Envy driver is selected and not the Apple AirPrint driver. The AirPrint driver is a generic driver offered by Apple to allow for basic printing ability. Because it is not a Full Feature driver that comes with your printer you may not have all the printing features that you should have on your printer. To check the driver please follow the steps below.
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- Source
The options may differ on your Mac if you're running an earlier Operating System.
Once the correct driver has been verified as added in, please try printing to your Photo Tray again.
Please respond to this post with the result of your troubleshooting. Should the issue persist, be sure to include your Operating System in your next post. Best of luck!
X-23
I work on behalf of HP
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EPrint won't print attachments

I am able to print text email messages without an issue. But if I send an attachment to the printer's email address nothing happens. No error message at all.

I am also having the same difficulty as those in this forum have expressed already. I can send an e-mail to my home computer from M/S Outlook or GMail and the text will print out fine, but one normal JPeg photo sent as an attachment will not print. So what's the good of sending these from another e-mail source if they will not print out the photos or attachments?
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Hello JereTanner,
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Hello des1804,
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Hey dmorrisp,
Can you pull up your apps? You can try following these steps to resolve your issue.
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8. Set the Alternate DNS to 8.8.4.4.
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Although I am an HP employee, I am speaking for myself and not for HP.
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Troubleshooting
http://h10025.www1.hp.com/ewfrf/wc/document?cc=ie&lc=en&dlc=en&docname=c03955472
Phone no.s
http://welcome.hp.com/country/us/en/wwcontact_us.html
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

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mugsy08 wrote:
I have an HP B 210 eprinter. It is connected and working fine; But, it will not print remotely !! Please help !! I have turned wireless off and on again; I have power cycled it... nothing. Thanks in advance for your reply.
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Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

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Hi @SportNSound,
Thank you for visiting the HP Support Forums! I see you are running into some print quality issues on your HP Photosmart 6510 you are unable to print in black ink.
I would like you to continue troubleshooting here: Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages, I understand you may have done some of these steps already but I need you to complete all steps in order to resolve the missing black issue you are experiencing.
Please note: There are three printhead cleaning stages. Complete all three stages if necessary. If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes after the last (third) cleaning stage to start the first stage of the cleaning process over again.
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I hope to hear from you soon.
Thanks,
HevnLgh
I work on behalf of HP
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Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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Hey @BearLakeNate ,
Welcome to the HP Forums!
I see you're having problems with the scanner on your PhotoSmart 6510.
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I look forward to your reply!
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

Eprint won't print attachments on Photosmart 6510 using MACBook ro

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