EPrintCent​er obscuring my desktop

Question

Hello, I'm actually helping out my elderly neighbor installing his new HP Deskjet 4615 All-In-One, windows 7 x64, everything went ok, but now and then ePrintCenter comes up either by itself or by clicking in the solution center on the ePrint tab, ePrintCenter obscures the whole desktop, hiding the taskbar  making it impossible to resume the desktop, no close or exit found on it.
The only way out is to press Alt+F4 and then it closes and we are back to HP solution center main window. I understand it's a web page with no browsing controls and by clicking the right mouse button and selecting back, is another way to close it, both methods I've found are much too complicated for me neighbor.
Any simpler solution for closing ePrintCenter or avoiding it all together? Maybe disabling or removing it? 
Many thanks in advance.

Answer 1

Hi,
Run HP Update to make sure all relevant are updated and then try accessing the solution center to check.
If the update does not work, then you may follow the steps below as a work around 
Right click on the solution center shortcut that is available on the desktop screen and click on properties
Go to shortcut tab->Target -> will show as "C:\Program Files\HP\HP Deskjet 4615 All-In-One series\Bin\HP Deskjet 4615 All-In-One.exe"     
you need to add  “-Start UDCDevicePage” at the end of the target location
Example the target path should be as <<<   "C:\Program Files\HP\HP Printer name XXX series\Bin\HP Printer name xxxx series.exe" -Start UDCDevicePage    >>>>
Hope this helps you !
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