Eprinting photos

I tried to eprint a photo from "My Pictures" and received a message that printing was cancelled because of low quality. I can print the same photo using wifi and it looks very good?
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Hi, there is a limitation within the ePrint service for photos of a low quality. They will not be processed for print and any attempts will be cancelled. Are you using low quality photos?
With WiFi there are no such limitations - it will print whatever job you send to your printer.
See tip # 2 for more details --> http://www.hp.com/united-states/consumer/digital_photography/print_better_photos/tips/printing-photo...
I am an HP employee.
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Avoid printing cover page when eprinting photo?

Whenever I send an email photo to eprint, My PS 7525 always first prints a cover page telling it was sent from my smartphone. This is a huge waste of paper and ink. Can I turn off that feature?

Hi there, the tag at the end of an email saying "Sent from my ....." is controlled from the mobile device itself, its not something that the ePrint service adds on to your messages. This link is to a non-HP article explaining how you can change the settings on Apple and Android devices to remove this tag. You might also consider using the free HP ePrint mobile app to print photos from your mobile device to your PS 7525. Printing via this method does not require you to send an email with the photo as an attachment to the printers email address. Here's a link where you can find out more information including how to download it on Apple or Android devices.
Hope this information proves useful but post back if you're still having the problem.
Best
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EPrint photos to 8.5x11 tray?

Is there a way to tell the printer to print photo attachments received via an ePrint job using paper from the 8.5x11 tray, instead of the 4x6 photo paper tray? Often I receive pictures from other senders that are not good enough to waste the expensive 4x6 photo paper. Also if the photo paper tray is empty, then the job refuses to print and the photo is lost. If I could direct these jobs to the standard 8.5x11 tray both issues would be solved.

Hello arjb,
There are a couple of workarounds you can try to see if this will resolve the issue you are having.
1. Try copy and pasting the image into the body of the email and see if this will print on the letter paper instead of defaulting to the photo tray.
2. Try saving the image as a .pdf and attaching it to the email instead of saving it as a picture filetype. ePrint will automatically default pictures to print on photo paper and at this time there is not a setting to change this to regular letter sized paper.
Hope this helps!
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My ePrint photos are dark. Is there a fix?

I am using Mac Mountain Lion and an HP Photosmart Plus B210.

Ask1942,
Ok this is kinda weird. Lets figure out what's going on.
When you send the photo through ePrint from the iPad do you do it as an attachment from your email or do you go straight to the photo and click the action button that allows you to email ? Or do you use a certain app or something?
Also have you tried printing a photo using Air Print ? Air Print is basically printing the photo directly from the iPad to the printer over the same network. It would be helpful to know if you are able to do this and what the photo looks like. To Air Print you would just make sure the iPad was connected to the same wifi network as your printer is and then go to a photo and click on print. It should show the printer the options and you can click on print from there.
Let me know what's happening.
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Help - photos are not printing from photo tray uToshiba Laptop

Hello,
I just got a new toshiba satellite laptop and when I try to print photos using the glossy photo paper in the photo tray, it keeps pulling from the regular paper tray. I have tried selecting all kinds of the HP paper, but it still prints out on regular paper. I also have a desktop and I have the exact same settings as that and the desktop pulls from the photo tray but the laptop doesn't. Can anyone help?
Thanks so much,
Shelly

If you are unable to print photos, the first thing that comes to mind is that you have the wrong tray selected. I would start with Solution 4 of this document for a walk-through on how to setup the photo tray. I know you are not experiencing an out of paper error message but it covers all of the steps you would take to print to the photo tray. This printer has ePrint. Have you set that up yet? I am curious because I want you to try to email the printer an attachment of your photo because ePrint photos default to 4x6 and go straight to the paper tray. This test will narrow down to if this is a printer problem or a setting in your computer. Read through that link and let me know if it helps or not. If not, how is the printer connected to the computer and what kind of computer are you using?
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Saving eprint mail received

I have a new HP Photosmart 7520e A.I.O. printer. I have it set up to receive eprint photos or documents. My question is where are these saved? If I want to save a photo sent by this eprint, how and where can I save it?

Hi,
Printer is an OUTPUT device, not a STORAGE device. I don't think HP has this facility on its servers to store files your users.
Hope this makes sense.
BH
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HP ePrint mobile app on iPhone 4S & iPad Retina--Both devices say "Photos (0)"

I have just installed HP ePrint mobile app on both my iPhone 4S and my iPad Retina. However, when I go into the app, when the main screen pops up ("Photos" -- "Cloud" -- "Web" -- "Email"), when I tap "Photos," on either device it says: "Photos (0)"--i.e., I'm assuming that the app thinks I have "zero photos" on both devices, which of course is not true. Other details: (1) I have a Photosmart 7510 on my home wireless network; (2) I am able to print OK to the 7510 using Apple "AirPrint"--no problem there; (3) I can also print using either device (iPhone or iPad) using the HP "PrinterControl" app. So, how is it that HP ePrint mobile app cannot "see" my photos on either my iPhone or iPad (especially since they can "see" those photos when using the HP "PrinterControl" app). Thanks very much in advance to anyone who can shed some light on this situation.
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The issue is related to the privacy settings on ios 6. To resolve this go to settings on your device, then you should see a privacy section. In there go to photos and turn the eprint app on. This should work to allow you to see the photos.
Jon-W
I work on behalf of HP
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Using eprint to print photos with email text on one page

I have been using Presto eprint services for several years for my Dad, and I really like how it works and allows me to print the email (from, to, text in the body of the email), plus any attachments, all on one page using full letter size paper However, my parents would like to get rid of their land-line phone, so I'm looking for options to replace the Presto printer. I was thinking that HP eprint might be a good option, but based on some initial tests with a friends printer, it seems to just print photos as full page images, without the email content. Is there anyway to confirgure the HP eprint function to print the email text and photos or PDF file attachment on one page? Thanks.

Hello @Joseph_TX ,
Welcome to the HP forums.
I understand that you want to know if a way to configure the HP ePrint.
I would like to help.
Unfortunately there is no way to reconfigure the ePrint.
When you send an email to the printers ePrint address, it will print the body of the email and any attachments.
It will not print the subject line or who the email is from.
Also the ePrint feature will not resize pictures sent.
What you send is what you get.
You can get more control over ePrint with the ePrint app, but I don't believe that will suit your needs.
Please call our Cloud Services at 855-785-2777.
If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Hours:
Mon-Fri. 8am - 11pm, Sat. 9am-8pm - EST
Mon-Fri. 7am - 10pm, Sat. 8am-7pm - CST
Mon-Fri. 6am - 9pm, Sat. 7am-6pm - MST
Mon-Fri. 5am - 8pm, Sat. 6am-5pm - PST
Aardvark1
I work on behalf of HP
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Is there a small and lite portable, around 5 lbs or less, printer for my iPad to take on vacation for photos, more than 1 at a time, and words? I have both HP dj460 and ps 616A but they don't support iPad. Is there a device, work around or ePrinter air pr

Is there a small and lite (5 lbs or under) portable air printer / ePrinter I can use to print contact sheets of photos and words with my iPads? I already have the HP dj460 and HP ps 616A but they don't support the iPads.

Helper app -- /print n share
Print directly to the widest range of network or WiFi printers available in any app. Alternatively print via your computer to ALL printers including USB & Bluetooth printers. View read and display large PDF, Office & iWork files. Easily transfer & store files from the Cloud or your computer.
https://itunes.apple.com/us/app/print-n-share/id301656026?mt=8
HP ePrint Home & Biz
http://itunes.apple.com/us/app/hp-eprint-home-biz/id299531647?mt=8
http://h10025.www1.hp.com/ewfrf/wc/searchResults?tmp_product=HP+Photosmart+5515+ e-All-in-One+Printer+-+B111a&product=5063608&tmp_qt=eprint&cc=us&dlc=en&lc=en&su bmit
Mobile printing.
This blogger found one solution.
http://genuinely-original.blogspot.com/search/label/iPad%20Printing
Make Portable Printing Easier with Print n Share and the Brother RJ-4040
http://prmac.com/release-id-44494.htm
Use an airprinter with a power inverter
http://genuinely-original.blogspot.com/search/label/iPad%20Printing
see makethisstuffwork post in:
https://discussions.apple.com/thread/4987217?tstart=0
Brother PocketJet® 673
-- Prints on a variety of 8.5" wide thermal media.
-- Print PDF files from your iPhone and iPad with the PJ-673 Print app
http://www.brother-usa.com/Mobile/ModelDetail.aspx?ProductID=pj673-k&PG=26#.UeX0 Z18pDDJ
List of supported AirPrinters.
http://support.apple.com/kb/HT4356

Tips for printing photos with HP ePrint

Hello,
I will be giving you guys a couple of tips on how to print photos with HP ePrint. These are general tips to make it a little more easier to use HP ePrint.
#1: Have 4" x 6" photo paper preloaded in your printer
The first step in getting quality photo prints with HP ePrint is having 4" x 6" HP Photo Paper preloaded in your printer’s dedicated photo paper tray. If your HP ePrint-enabled printer doesn’t have a separate photo paper tray, just make sure that photo paper is the only paper loaded in the tray when printing photos.
All photos e-mailed with HP ePrint will print at a default size of 4" x 6".
If available, your photos will automatically print on paper from your printer’s dedicated photo paper tray.
If you don’t have photo paper loaded into your photo paper tray, this message will appear on the printer’s display: “Load paper into photo tray”.
If you have 5" x 7" paper loaded into the tray, it will still print a 4" x 6" photo on the paper, leaving a white border along the top and the side.
HP ePrint will ensure your image is printed with the correct orientation so your photo won’t be cut off.
#2: Make sure your photos have a high enough dpi
Check your image’s dpi: Right-click on your image on your PC’s desktop, then selectProperties, and the Details tab.
The second thing to remember when printing photos with HP ePrint is to make sure your digital images have a high enough resolution, or dpi (dots per inch).
Image files (like jpeg, bmp, tiff, etc.) need to be at least 100 dpi in order to print via HP ePrint.
If you send a photo that is less than 100 dpi, it will not be printed. Instead, you will see a message in your job history on the ePrintCenter that says “Failed”.
To print a photo or image that is less than 100 dpi, insert the image file into a Word document before e-mailing. Your image will be printed on paper from the main printer paper tray.
Image attachments must be less than 5MB (megabytes). Also, HP ePrint supports a maximum of 10 attachments to a single e-mail. E-mails that exceed these limits will not print.
Find out how megapixels affect the resolution and quality of your digital photos.
If you guys have anymore questions let me know.
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I really appreciate it!
Thanks!
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I hope this is helpful!
Also, remember if you find any of my post helpful or want to say thanks make sure to click the white star under my name to give me Kudos.
I really appreciate it!
Thanks!

How do I select main input tray to print photo over ePrint and not photo tray?

when I send a picture from my Iphone the printer always wants to take paper from the photo tray ,despite that it's set up to take paper from the main tray.

Hey AndreBielser!
Unfortunately there isn't a way to select the paper tray through ePrint at this time. Photos will always try to print to the photo tray. The only way I have seen that you can get around this is by including the photo in the body of the message instead of as an attachment. I will definitely pass on the information that this is something you are looking for as a feature of ePrint though!
Hope this helps!
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
Although I work for HP, my posts and replies are my own opinion and not those of HP.

How do i send photo from ipad to my hp 6500a plus printer using eprint app?

how do i send photo from ipad to my hp 6500a plus printer using eprint app?

Hi,
Have you read this ?
http://www.apple.com/support/ipad/assistant/airprint/
Regards.
BH
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Mail attachment in jpg file requires photo paper on eprint

Hello,
I am using an HP Photosmart 7510,printer. I have just configured eprint and I tried by sending by eprint a mail with a jpg attachment. The printer requires me to put photo paper into the printer. The problem is that if the attachment is in jpg format, it is not a format but just a scan of a page...
Does somedoby know how to solve this?
Regards

Hello,
Try adding the picture into the email content (Insert > Picture) and not as an attachment.
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EPrint images on A4 paper (override photo tray)

The technical specs for ePrint clearly state that it should be possible to override the photo tray when printing images:
(see here):
Image files that are submitted as attachments print by default on 101.6 x 152.4 mm (4 x 6 in) photo paper from the photo tray. The product owner can select a different paper tray from the product control panel.
I have not found anywhere that I can do this on my HP PhotoSmart Plus B210
Can anyone help? Since it's Expert's Day I'm hoping someone in the know can point out if this is my oversight or HP's

It seems that the only solution is to use a non-HP printer...
HP have ignored this same question repeatedly on the forums, despite the clear statement in the product support docs that says this should be possible.
I'd like to open a support call and get it resolved once and for all, but frankly I don't have the time to waste in listening to a non-native english speaker treat me like an idiot for 20 minutes before escalating the call to someone who knows what they're talking about and then spend ages going through every permeation of software and printer settings.
If anyone else manages to muster the will to do this, please post the outcome back here - as far as I'm concerned, this is still an issue.

Photos sent through ePrint are washed out - Help

I just ran a test sending 3 photos from my ipad via email to my HP Envy 100 e-Printer and they all appeared washed out. I then sent the same 3 photos directly to the HP Envy 100 e-Printer using the HP iPrint app and they were nice and brilliant -- confirming that the HPePrint Server is degrading the quality of photos.
Does anybody have any guidance on how to prepare photos that will be sent through the HPePrint Server so that they will be printed by the e-printer acceptably???

Hi slimmerjim,
Thank you for your feedback.
There will be some degradetion print quality if you compare between ePrint and HP iPrint. ePrint is transfer the data through the Internet so the photos are printed in normal mode as compare to HP iPrint which sends the data through wireless network which are printed in best mode.
HP is aware of this issue and we are looking to improving this.
Thank you.
I am an HP employee
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Eprinting photos

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