Epson 3800 Driver Problems 6.57

The 6.57 driver did not work it was a disaster..
the driver did not show up in the info all it showed was 6.11
I then wentto the driver selection process and was presented with three options epson pro s3800, epson pro s3800c and epson pro s3850
I choose the first one. and got driver 6.57.
However disaster struck. and I use photoshop elements extensively all the print panels changed no more printer paper options like thickness, no high speed and no 1440 2880 instead only 360dpi or 720dpi also most important no options not to use printer colour management.
When printing it swithched to photo and would never ever go back to mat ink. it just stopped all printing for mat papers and said more or less not available.
could not get rid of the driver. and therefore had to go to super duper backup and smart restored my mac osx which was only 2-3 days old.
I am now back printing with 6.11 driver and 6.57 utility 3
any ideas out there...

Ooh... need to test this.
Hopefully Epson will update the ColorBurst RIP for the 3800 Pro Professional Pro version soon as well.

Similar Messages

CS3, Mac OS 10.5.5, Epson 3800 Printing Problems (v6.11)

Since recently migrating to MacIntel running an obligatory 10.5.5 , I've been encountering problems printing to my Epson 3800 of 2 kinds that had previously not arisen on PPC based Macs using 10.4+: 1) When switching media that requires a change of black ink (photo black to matte or vice versa) there does not seem to be a straightforward way to go about this without encountering glitches (previously this had been handled smoothly by the driver); 2) The driver indicates randomly that my paper feed parameters are incorrect for a given job, when in fact this is not the case, and this makes printing needlessly irksome and inefficient. This is a marvelous printer that I've been using for the past 15 months so I'd appreciate any suggestions that would allow me to remedy these problems.

Dear Ralph,
Thank you for replying to my post.
It does not seem that I will solve my problem by localisation "rectification". I am in an all International environment. Hmm.
Do you use InDesign CS3 in a totally colour managed environment?
I just got a Colour Profile done for my Intel Mac machine from InDesign and it is 'less than perfect'. Very frustrating.
This colour expert suggests I set up my work flow as follows:
[Well if I was allowed to include snapshots of my screen they would appear here.]
The Printer Profile I am using in the Colour Management dialogue box is the profile provide by the Colour Expert.
How do you set things up please?
I had, in fact still have, an Epson 3000 that the Colour Expert profiled and gave me phenomenal colour accuracy up until OS 10.5.5 when the Epson driver became non-operational. I am so disappointed that I am having so much difficulty with the 3800.
I think there are Adobe v. Mac issues plus driver problems!!!
If you can shed any light on this, I would welcome it.
Thanks.

Epson printer driver problem

Printer model name: Stylus Photo R300M
Date of Purchase: NA
Serial Number:
Computer Type: Other Mac
Operating System: Mac OS X v10.3.9
Interface: USB
Detailed Description: I have an Epson Stylus photo r300. I run mac os
10.3.9. Recently I had my OS crsh and had to reinstall it. before this my printer ran fine. I have reinstalled the the printer software from the disc it came with (SPR 300 series 17b). As well as Epson 11890 easy print and Epson 10894 driver. When I go to add printer (under edit printer list) my mac can see "Epson stylus Photo R300" under product, but tells me no drivers are installed. I've reinstalled and retstarted numerous times. Do I have multiple driver conflicts? How do I uninstall, or find where the drivers are located?
What should I do.
thanks in advance.
Frank

hi Frank,
I just came across the same problem yesterday trying to get a driver for my Epson Photo R300 printer. It seems that OS 10.3.9 falls between the cracks as far as Epson is concerned - the CD that came with my printer stops at 10.2. and none of the driver downloads on the Epson website exactly fit 10.3.9. But I found a driver nonetheless through a google search and it's working for me now! So far so good anyway. It's at http://www.versiontracker.com/dyn/moreinfo/macosx/15970. Make sure to follow their directions carefully for installing the driver.
Good luck,
emma

Epson 3800 driver options to disable or enable driver rendering disabled

Trying to print from LR 5.3 RC using .icc profile ... in printer settings in
Epson Pro 3800 driver the Color Settings and Color drop downs are disabled???? In other applications these options are enabled and selectable.

I don't know if this video will help you but about half way through it tells how's and why's using color profiles in Photoshop, which I imagine are similar to Lightroom, in order to make the most accurate prints. This is the better route to go as opposed to allowing the printer to interpret the colors.
Photoshop Color Settings
Epson's Todd Schneider at the B&H Event Space for a seminar on getting the best color from your Epson Printer
http://www.youtube.com/watch?v=PxxqN_5mNo0
Scheider is a lead technical support person at Epson for professional printers.
After viewing the video myself, what I gather is that you should have Lightoom manage the color settings, and the printer manage the paper settings. If you do it this way, then the printer cannot also manage the color settings, so they will be purposely disabled (grayed out in the dialog box), as you cannot have two drivers giving the printer direction. The video goes really in-depth.
Hope this helps.

CS3 Leopard Epson R1800 driver problems solved (hopefully)

Trying to put this post in searchable terms for others having the same problem finding the answer -- new to mac.
Everybody knows that you need to go to epson.com and download the new mac leopard drivers for most of the printers, including R1800. But the new driver won't install correctly unless you go into Library/Printers/ and move the entire "EPSON" folder into the trash can before double clicking the VISE install icon on the downloaded package. (Maybe there is another way to make it work, but mine wouldn't actually install and start working till I did this.)
If you have the right driver, you will see "EPSON SP R1800 (1)" as your driver in System Preferences/Print&Fax. Also, you will see "Print Settings", "Roll Paper Option", "Expansion" and "Extension Settings" as options in the pulldown menu in the epson print dialog through PS CS3 (after hitting print in the first print dialog box). There is also a "basic" and "Advanced" choice under Print Settings.
If you still have the wrong driver, you won't get any errors, but the new dialog box won't show up. The old driver that doesn't work shows up (I think I remember correctly) as EPSON SPR 1800 in your System Preferences window. No parenthetical. Also, if you have the old bad driver, in the epson print dialog box, you see a different set of options, and no 'basic' and 'advanced' choice under print settings.
I hope that helps some people. I was having a hard time knowing if I had the new driver actually working (even though I thought I installed it). Turns out I didn't! Thanks to random post by John McWilliams and Duane Ellison (who posted screenshot of new dialog in the LR forum), I figured out the thing with the Epson folder. Now let's just hope the prints look good!

Hi Laura.
Isn't that the most frustrating thing in the world? Anyway, that isn't the right driver. That is the one that ships with Leopard (or something, I don't know - anyway, wrong one).
Try deleting the EPSON folder again, deleting your printer from system prefs/print fax, reinstalling the driver and re-finding your printer. Now that I think about it, I did that, and generally fiddled around in there a bit, before it worked.
I don't know how Macs associate printers with drivers (I'm a PC person and missing my PC!), but once the software in the dmg package was properly installed, the printer automatically picked up the EPSON SP R1800 (1) driver when I told it to go look for printers. I didn't have to choose it from the list of drivers.
Hope that helps.
Susan

Mavericks and Epson Printer driver problem

What is the issue with the Mavericks to Epson Pro Printer driver upgrade which produces the error message: "filter failure?" The result is no printing. After wading through blogs, chat rooms and both Epson and Apple sites, installing and reinstalling components, I found this cryptic Epson post, under FAQ:
Q: Should I perform Apple's Software Update to get the latest OS X 10.10 printer software for my Epson Pro printer?
A: No. Do not run the software update; the printer software for your product is only available from the Epson support site.
Q: Should I remove previous versions of my Epson Pro printer software before I install the OS X 10.10 printer software?
A: Yes, remove the previous versions of the printer software.
It truly annoys me that this information is not available when we begin to update drivers and operating systems. My Epson Pro 3880 is now printing perfectly from Lightroom as it should.

hi Frank,
I just came across the same problem yesterday trying to get a driver for my Epson Photo R300 printer. It seems that OS 10.3.9 falls between the cracks as far as Epson is concerned - the CD that came with my printer stops at 10.2. and none of the driver downloads on the Epson website exactly fit 10.3.9. But I found a driver nonetheless through a google search and it's working for me now! So far so good anyway. It's at http://www.versiontracker.com/dyn/moreinfo/macosx/15970. Make sure to follow their directions carefully for installing the driver.
Good luck,
emma

Installing Epson R340 Driver Problem

We just purchased an Epson R340 Printer during our downloading and installatioon of the print driver four Unix Files (Unix Executable File Power PC), ColorManagement, ExtensionSettings, PrintOption, and PrintSettings were moved to Trash. We are not sure why or more importantly what to do about it.
Should they be deleted, thay show up as being in use? If they should not be trashed where do they belong and what should we do about. Never had this happen before and am at loss what to do. Any help would be appreciated.

I think you will find newer versions of the same in Library/Printers/Epson.
If the printer works, you can safely empty the trash.

EPSON GIMP DRIVER PROBLEM

I want to know how can I fix that gimp driver error I am getting can anyone help I disconnect and connect the usb cable but I cannot add the printer driver (client-error-request-value-too-long)
thats the error I get how can I fix it hello anyone can help.

I had to install my entire OS X again back to normal because it seems that Onyx deleted the cache along with the printer drivers. Please some people post things here thinking that programs could run faster by clearing caches and etcs, I am not going to install any programs that is not worthy to mac its fine now all my original files were then automatically put into a folder called previous system and the system is running fine again. But onxy deleted some of my printer drivers even deleted some important files, Never use those programs onyx applejack etc etc not worthy to macs.

Test: Using Crop marks in indesign CS4 with Epson 3800 Mac 10.5.7

Jun 19, 2009 9:35 PM
Crop marks using indesign CS4 with Epson 3800 Mac 10.5.7
My crop marks and pages are printing larger than my document sizes. My paper size is 13x19, so I should have crop marks at the exact corners of the page sizes. But indesign is printing the entire document larger. So my document which is 11x14.75 is now printing 11.25x15.5. All my settings are correct. So, is anyone else using an Epson 3800 with CS4 indesign having issues such as the above? And can I ask (beg) a few of you to do a test print with crop marks and let me know the results?
My workflow has been completely stalled because I can't get my pages to print the right sizes with the crop marks at the right measurements. I'm printing a photo portfolio on the Lumijet double sided paper and "when" it did work awhile back sometime several months ago, the finals looked great. I've already reinstalled both the Epson 3800 driver and the Indesign CS4 software, but the results are still the same.
So, here are my settings:
document size: 11x14.75
in the print panel:
Printer: Epson 3800
Setup: Paper size: Super A3/B13x19, scale 100% width & height, page position Centered
Marks & Bleed: Marks: "Crop Marks" checked. offset: 0, weight: .25, Bleed and Slug: Use Document bleed settings, include slug area. The bleed is 0 for top, bottom, left and right
Color Management: Document profile: Adobe RGB, Options: Indesign handles colors, Printer Profile: (A custom made profile using Xrite for the 3800 with Lumijet paper)
The settings on the Epson 3800
Epson 3800 Printer
Presets (set for the profile mentioned above)
No Color management
Sometimes, on a whim, the printer and indesign cooperate together like good little children should. But not often. And I can not conclude why they are nice to each other sometimes, but given the same detailed data at other times, they fight.
If anyone could run through a similar process using indesign with a photo layout and setting up the printer settings for both the Epson 3800 and in the indesign program and let me know their results, I would value your conclusions very much. You don't even have to waste paper or ink. Finally, after wasting so many pages of paper and of ink. I deleted the photos from the page, and printed it blank with only the crop marks for me to measure if it was coming out right or not.
Thank you for any response. And feel free to call me if you want to vent about Epson 3800's or about Indesign CS4 anytime! I'm up late.... 646 256 8853.
Thaddeus

I specified the paper size as strictly 13x19, no boarderless, no retain size. Same problem. I also did as you suggested below. The pdf document does remain true to the document. As a pdf doc. I changed the color mgmt to Adobe rgb 1998. It looks okay, but not as lively as I get when printing correctly with my color mgmt working and in sync.
Your final question about simply using photoshop. Well... I might go back to it and give up on Indesign if this is the case that it won't simply crop my documents to the sizes that I input them to be cropped as. But, I am using Indesign so that I can create a page layout that I can't do in Photoshop. My folio is about 25 or more pages with double page spreads. I am printing on a two-sided Lumijet paper and my folio was custom designed to be cut out at 11x14.75. If and when it is printed correctly, I am printing on both sides of the paper and trimming it to exact size.
It sounds as if you have exhausted the potential problems and don't have a clear explanation for why the doc isn't printing correctly in Indesign either with the color mgmt. or the document sizes. I'll try one more print using a different color profile similar enough to get at minimum, an okay print. If it doesn't print at least okay, then it isn't most likely my profile..... Okay done. Crazy. The color is inaccurate, but for some reason or another, the document size printed correctly. It measured exactly 11x14.75. What I have done during this period of time is:
First) I did as you suggested and turned the Print to Adobe PDF 9 and created a print there. I measured it and it did measure correctly. I didn't love the color, but... at least it is measuring correctly.
Second) I turned the Printer back to Epson 3800 (I'm beginning to think that this simple gesture was what caused the printer to print correctly) I didn't change any settings, but I did make sure that they were set correctly as before. The paper size was set to 13x19. When I make sure this setting is right in the "printer" dialogue for the Epson 3800, and then switch back to ID, the printer dialogue in Id changes to "Define by Printer." But I changed nothing, other than the profile to an older one that I used before. The color is still inaccurate, but at least for two prints just now back to back, the measurements were correct. What to do? Lol.
Thanks again for all of your time spent trying to resolve this issue.
Sincerely,
Thaddeus

CS2 vs CS3 printing to Epson 3800

In trying to diagnose a Photoshop/11880 printing problem, I made some test prints to an Epson 3800 from the same test file. Andrew Rodney's "printer test" image includes very smooth color gradations R > M > B > C > G > Y > R. This image was printed from PS CS2, PS CS3 and Lightroom to the Epson 3800 on Epson Premium Semigloss Photo paper using Epson's Pro38PSPP profile. The CS2 and Lightroom prints were identical. The transitions in the color gradations were very smooth. The CS3 print was very close in overall color balance, but the transitions in the gradations were not as smooth, or gradual, especially between magenta and blue, and between green and yellow. Shouldn't prints of the same file from CS2 and CS3, using the same profile, look identical? The on-screen soft proofs in CS2 and CS3 look identical, but the prints do not.
4 x 2.5 GHz PowerPC G5.
4.5 GB RAM.
OS X 10.4.11.
Photoshop CS2 9.0.2
Photoshop CS3 10.0.1.
Lightroom 1.2
Epson 3800, Driver Version 3.57
Direct USB connection.
Epson profiles are located in driver package (as installed).
Epson Semigloss Photo Paper 250.
Photoshop Manages Color, Epson Pro38PSPP profile.

Yes, all settings were the same. I got official word from Epson today there are problems with CS3. Epson, Apple and Adobe tech people are meeting in a few weeks to find a solution. In the meantime, all printing from my Macs to the 3800 and 11880 will be from CS2 and Lightroom. Thanks for your input.

Can't get correct Print Dialog options when installing Epson 3800

Hi,
I am certainly not an expert at Mac OS. I have exhausted all my options on getting the Epson 3800 driver installed correctly. I am very thankful for any help since I have been working on this issue for 4 days.
I connected my Epson 3800 to my PowerPC via USB. The proper driver shows up on the "About this Mac" window under printers. I added the printer through the "Print & Fax" option. I select to use the 3800 printer option for the Selected Printer for the Print Dialog. However, when I use print in any application (Text Edit, Photoshop CS3) I only have the following options available in the pulldown below the Presets box:
Copies & Pages
Layout
Scheduler
Paper Handling
Color Sync
Cover Page
Summary
I have no PDF button available on the panel. I should have about 3-4 more items on the list (e.g. Print Settings). Also the driver being used doesn't show up on Print Dialog.
I can get different settings with my cheap HP Officejet 4300 All-in-one printer.
I've reinstalled the OS a couple times. I've reinstalled the driver many times. Sometimes there is a Epson USB option available from the More Printers button in Add Printers and sometimes not. I've also tried installing with Ethernet and got the same result - shorter Print Dialog options.
I have printed to the printer without using any advanced options. However, this greatly limits the capabilities. The printer appears to be talking to the computer - I can get ink levels displayed on the screen.
I've been walked through the setup process by Epson technical support twice but they were stumped. Looking for any suggestions or areas to investigate. I'm really baffled and I've spent hours on it.

The PPD File version is listed as 1.0
I tried the safe boot option. You weren't kidding about taking a while. I thought my Mac was trying to take off with all the fan noise. :o) However, it still didn't work - no PDF button.
I did the printer utility reset but that didn't seem to work either.
I tried the shareware you recommened. However I got the same result. Perhaps I should restart? This is the output from it:
+The file /private/etc/cups/classes.conf is missing. This file is deleted when using the Reset Printing System option.+
+The file /private/etc/cups/printers.conf is missing. This file is deleted when using the Reset Printing System option.+
+The permissions for the directory /var/root/Library/Printers are incorrect!+
+They are drwxr-xr-x, but should be drwx------+
Repaired.
+The permissions for the file /Library/Application Support/Adobe/Adobe PDF/Settings/High Quality Print.joboptions are incorrect!+
+They are -rwxrwxr-x, but should be -rw-rw-r--+
Repaired.
+The permissions for the file /Library/Application Support/Adobe/Adobe PDF/Settings/PDFX1a 2001.joboptions are incorrect!+
+They are -rwxrwxr-x, but should be -rw-rw-r--+
Repaired.
+The permissions for the file /Library/Application Support/Adobe/Adobe PDF/Settings/PDFX3 2002.joboptions are incorrect!+
+They are -rwxrwxr-x, but should be -rw-rw-r--+
Repaired.
+The permissions for the file /Library/Application Support/Adobe/Adobe PDF/Settings/PDFX4 2007.joboptions are incorrect!+
+They are -rwxrwxr-x, but should be -rw-rw-r--+
Repaired.
+The permissions for the file /Library/Application Support/Adobe/Adobe PDF/Settings/Press Quality.joboptions are incorrect!+
+They are -rwxrwxr-x, but should be -rw-rw-r--+
Repaired.
+The permissions for the file /Library/Application Support/Adobe/Adobe PDF/Settings/Smallest File Size.joboptions are incorrect!+
+They are -rwxrwxr-x, but should be -rw-rw-r--+
Repaired.
+The permissions for the directory /var/root/Library/Preferences/Acrobat/8.0_ppc are incorrect!+
+They are drwxr-xr-x, but should be drwxrwxr-x+
Repaired.
+Recreating symbolic links...+
Done.
+Verification complete.+
+846 files examined. 8 problems were found and repaired. It is recommended that you verify the permissions again to make sure the values are correct.+
Any other ideas? I really appreciate your suggestions.

Crop marks using indesign CS4 with Epson 3800 Mac 10.5.7

My crop marks and pages are printing larger than my document sizes. My paper size is 13x19, so I should have crop marks at the exact corners of the page sizes. But indesign is printing the entire document larger. So my document which is 11x14.75 is now printing 11.25x15.5. All my settings are correct. So, is anyone else using an Epson 3800 with CS4 indesign having issues such as the above? And can I ask (beg) a few of you to do a test print with crop marks and let me know the results?
My workflow has been completely stalled because I can't get my pages to print the right sizes with the crop marks at the right measurements. I'm printing a photo portfolio on the Lumijet double sided paper and "when" it did work awhile back sometime several months ago, the finals looked great. I've already reinstalled both the Epson 3800 driver and the Indesign CS4 software, but the results are still the same.
So, here are my settings:
document size: 11x14.75
in the print panel:
Printer: Epson 3800
Setup: Paper size: Super A3/B13x19, scale 100% width & height, page position Centered
Marks & Bleed: Marks: "Crop Marks" checked. offset: 0, weight: .25, Bleed and Slug: Use Document bleed settings, include slug area. The bleed is 0 for top, bottom, left and right
Color Management: Document profile: Adobe RGB, Options: Indesign handles colors, Printer Profile: (A custom made profile using Xrite for the 3800 with Lumijet paper)
The settings on the Epson 3800
Epson 3800 Printer
Presets (set for the profile mentioned above)
No Color management
Sometimes, on a whim, the printer and indesign cooperate together like good little children should. But not often. And I can not conclude why they are nice to each other sometimes, but given the same detailed data at other times, they fight.
If anyone could run through a similar process using indesign with a photo layout and setting up the printer settings for both the Epson 3800 and in the indesign program and let me know their results, I would value your conclusions very much. You don't even have to waste paper or ink. Finally, after wasting so many pages of paper and of ink. I deleted the photos from the page, and printed it blank with only the crop marks for me to measure if it was coming out right or not.
Thank you for any response. And feel free to call me if you want to vent about Epson 3800's or about Indesign CS4 anytime! I'm up late.... 646 256 8853.
Thaddeus

You need the InDesign forum.

Panoramic print problem epson 3800

I set up a custom page of 40 x 13 inch, put the cell size in for the picture size i require and set everything else. print preview shows the print as i want it, but when it prints it only does a small portion of the print the wrong way round. Is there something in lightroom i'm missing or is it to do with the printer (epson 3800) setting. paper is fed via sheet feeder, which i had done successfully on 2400 previously.

I rencently have a problem using custom paper size with an Epson 3800 and Lightroom. It may not be the same problem. I was not able to determine or understand if it was an LR or an Epson driver (Mac OS 10.5.6) error.
I use Moab Chinle "square" album (12"x13"). When I was printing this paper size, I got almost always half-printed page. I have tried many things but the last setting I modified solved my problem.
By setting the longest side to the height of the paper in the custom page definition, I do not have half-printed page anymore.
Hope this will help.

Epson Pro 3800 driver now installs on Leopard ...

FYI I just re-download the 3800 driver from Epson and installed it. The printer now finds the driver fine and printing to 3800 works as before.

I have the same problem with my Epson Stylus Pro 3800 and Leopard. - basic printing but no real functionality. Not what I would expect for a printer in this price range. From what I can gather, Epson has no intention of upgrading the driver for this particular printer. Check out their website, and read the fine print. http://www.epson.ca/cgi-bin/ceStore/support/supDetail.jsp?BV_UseBVCookie=yes&oid =79928&prodoid=60075552&infoType=Downloads&platform=Macintosh
The only option I can find is to revert to Tiger, which the Epson driver supports fully. If you find some other solution, please let us know.
Andy.

Problem with Latest Epson Printer Driver Update

I installed the Epson printer driver update that came out today, but it made absolutely no difference. My Epson printer is still using a the same old Epson driver plus Gutenprint. There is no other option. I don't get it. What's the point of installing the update if the printer is still stuck with Gutenprint? My printer (Epson Stylus Photo R340) is supported according to Apple's list.

alansky1 wrote:
Thanks for that tip, John. I found the "Epson SP R340 series" driver by searching for it as you suggested.
Happy to help Alan.
HOWEVER, I cannot print with this driver. I get the following error message when I try to print:
Error: Library/Printers/EPSON/InketPrinter2/Filter/rastertoescpll.app/Contents/MacOS/r astertoescpll failed
This seems common with the Epson drivers, there are several posts here with that problem. Some users have had success deleting the printer from Print & Fax Prefs and adding it again using the Epson (non-Gutenprint) driver. Others have had to delete the <hard drive>/Library/Printers/EPSON and /Library/Caches/Epson folders, re-download the update, then re-add the printer.
I would try the first one first since it's the easiest and you already have the update installed. If that doesn't work, the second should.
Hope this helps.

Epson 3800 Driver Problems 6.57

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