Epson all in one printer - compatible with 10.9.5? Cannot import from scanner in Preview

Got a new Epson printer. Set up is fine; wirelessly connected.  Downloaded and updated all drivers. Still cannot import from scanner into Preview. Anyone else? Seems like this was a problem in 2013 as far as I can see from other forum discussions. Any advice?  Scanner works manually so it's the set up, compatibility or...?

What do you mean "import from scanner to Preview?"
Does the scanner actually scan, if so what file format (jpg, pdf, tiff, etc...) are you scanning in? Once you have successfully scanned simply open Preview and open the file. Another method is selecting the scanned file, right click and select Open With and select Preview.

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