Epson CX Stylus 4800 won't scan

Ever since this latest security download for 10.5.2 I've had these issues with my Epson scanner and printer - it worked perfectly prior to the update.
In searching other boards it seems it's a chronic issue with the download not with the printer
Here is a potential fix - can anyone tell me how to loctate this file foler? I am at a loss as to where it's located - I looked but can't locate it - thanks
See below a quote from the board :
"On Apple’s discussion boards users also complained that printing had stopped after installing the security patch. (Another reason to always backup before installing any system update.) Readers said repairing permissions didn’t help.
Some users said deleting the /usr/libexec/cups/filter/pstops file (or replacing it from a backup) also worked."
I can't locate the libexec file stated above
any other suggestions most appreciated -
I

Copy the /usr/libexec/cups/filter/ path to the clipboard and then go to the Finder and select "Go To Folder" in the 'Go" menu. Paste in the above path and hit OK - that should open up the window with the pstops file.
Hope this helps.

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Because when you start a new thread someone inevitibly gets on you for not searching for an existing thread.
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http://i789.photobucket.com/albums/yy173/pdeys/DSC_0067_comp.jpg
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Hi HelenBay,
Welcome to the HP Forums!
I see that your HP LaserJet CM1415fnw will not scan from your Windows 8 computer, and I am happy to help you with this scanning issue!
For further assistance, I will need to know:
If the printer is connected, Wireless, Ethernet, or USB.
If the printer is able to make copies by itself.
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
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RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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HP Officejet 6500A won't scan.

My HP Officejet 6500A Plus E710n (purchased late 2011) won't scan. Prints just fine. I have a MacBook Pro with OS X Lion 10.7.5 (11G63) purchased late 2011.
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Since that didn't work, try uninstalling and reinstalling the printer and the HP software. I'll link the download below, so you don't have to search for it again. Let me know what happens.
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Hey clutterfromduluth,
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This question was solved.
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Hi,
Have you installed software and drivers on your computer yet ? Please use the CD which came with the printer or download from the following link:
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**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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Hp 7525 Photosmart printer won't scan to my PC but will scan to other PCs on the LAN. I tried to install the printer software but it says it is already installed. Do I have a security setting wrong?
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**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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View Solution.

See if you can scan using the information here:
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007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

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Hi @enjayjay
Although the Print and Scan Doctor is reliable, I suspect despite what it says, there may be a software issue.
Hold down the Windows Logo key () on the keyboard and the 'R' to open the run box, type %temp%
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Hold down the Windows Logo key on the keyboard and the 'R' to open the run box
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If you have any difficulty with this step, please use this link to perform it another way. Restarting Windows Installer
Run Disk cleanup from Accessories\ System Tool < How to Delete files using Disk Cleanup
Download and install the latest version of Adobe flash player http://www.adobe.com/support/flashplayer/downloads.html
Restart the computer
Download and install the software from here; HP ENVY 4500 e-All-in-One Printer series Full Feature Software and Drivers
Please let me know the outcome of these efforts.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Epson CX Stylus 4800 won't scan

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