Epson perfection scanner error -9930

I have an Epson Perfection 2450 Photo scanner that worked perfectly until my OX system was updated to v.10.8.5. Now when I try to scan, the scanner warms up and starts to work and then I get an error that reads "com.apple.imagecapturecore error -9930". I can't get the darn thing to work. I searched online but what I found is from 2010-2011 so I am not sure if those fixes will help.
Any advice on how to fix this would be great!

Have you read for possible solutions over in the "More Like This" thread over here?----------------------->
Specifically this thread---> com.apple.imagecapturecore error 9930
Click on the following links & do the necessary: 
http://support.apple.com/kb/PH11070 OS X Mountain Lion: Troubleshoot a network printer 
http://support.apple.com/kb/PH11143 OS X Mountain Lion: Reset the printing system
http://support.apple.com/kb/HT3669 Printer and scanner software available for download
What to do when you can't print
Sometimes, installing the GIMP drivers help with printing issues: http://gimp-print.sourceforge.net/MacOSX.php
Contact Epson tech support if none of the above are of no help. 

Similar Messages

  • Epson Perfection Scanner Woes/Intel iMac

    24" Intel iMac running OS 10.4.8, 250 GB HD, 2.16 GB RAM
    Epson Perfection Scanner 3170, previously ran smoothly on old G3 and OS 9.2.2
    I am trying to get my scanner to work with my new iMac - trying for the first time since purchasing the machine to use this scanner, which I was told by Apple was compatible. I did get it to run one scan this evening even though it kept quitting out; then it wouldn't open and told me to check the connections (fine). I am trying to "Scan to Application" - Photoshop for scanning photos into the computer, on a deadline, naturally!
    Before anyone suggests that I do a search, I found this thread and followed instructions:
    http://discussions.apple.com/thread.jspa?messageID=1607880&#1607880
    Uninstalled the Epson apps and prefs as per Joe Gramm's directions. I reinstalled from the Epson software CD, downloaded the 11928 driver from Epson (the latest one) and got the ESP3 patch as well (see thread, which I hope all installed where they were supposed to go).
    When I press the button on the scanner that opens the Epson Smart Panel, nothing - no icons - are there for me to select. If I click on Epson Scan app. the scanner will preview and scan whatever is in on the glass but it does not "know" what to do with it once it's done. The JPEG doesn't appear anywhere. I keep waiting for the next window to open up so that I can select the tool box icon to select Photoshop as my application, but it doesn't open and I don't know what to do next. I always had an item in the Apple menu on my old mac that selected the scanner and would like one in the dock - shouldn't something be there?
    I will be emailing Epson as soon as I am done here and would appreciate any help as soon as humanly possible as I have to make a reel for myself using portfolio pictures for an interview this weekend! GAH!
    24" Intel iMac   Mac OS X (10.4.8)  

    I was having problems running EPSON Scan.app. I went to this site:
    and followed the instructions below EPSON*.ds file, and deleted all but the scanner model that I had. It worked for me!
    Also if your running Adobe CS3 on an Intel Mac then go to this site, if the TWAIN driver isn't working. I did Solution 2: and it worked for me. The latest epson driver is still PowerPC.
    Mac Pro 2 x 2.66 GHz Dual-Core Intel Zeon   Mac OS X (10.4.9)   23" Apple Cinema Display, 4gb memory, 1.5tb hard drives
    Mac Pro 2 x 2.66 GHz Dual-Core Intel Zeon   Mac OS X (10.4.9)   23" Apple Cinema Display, 4gb memory, 1.5tb hard drives

  • Epson perfection scanner

    i had problems a few months ago with my epson perfection scanner not being recognized by my computer. the green 'on' light would be half illuminated when the usb cable was plugged into the computer. this occurred after stupidly moving a bunch of files around and then forgetting how to restore their original placement. i moved files because i was unable to change the name of my home folder -- as this computer is a hand-me-down -- and did not want to have to look at the name of the home folder any longer for personal reasons. silly, but true.
    i did manage to get the computer and scanner to communicate once again, but the connection has since disappeared. i downloaded a demo of vuescan which initiated the connection and then was able to open up the epson scan program after that. i am trying to understand just how drivers work and how these two pieces of equipment communicate so that i can do my own troubleshooting. the epson troubleshooting guide is useless -- after ruling out that the printer isn't plugged into an outlet or into the computer, it has absolutely no suggestions for troubleshooting. no software advice at all. i'm going to continue playing with this problem, but if anyone can explain to me how drivers work and how the computer and the scanner communicate, it might help me out. it might also help a lot of other people out, as i see from the discussion boards, this sort hardware communication problem comes up a lot in various manifestations.
    thanks.

    Those are good suggestions, but unfortunately, in my case, the latest driver and a re-install of the software did nothing to help. The only thing that got things partially working was downloading the demo of vuescan, which I am hesitant to purchase as the demo seems a bit buggy -- but then again, this may be something to do with my computer and not the program. I'm not sure. I wonder what it is about the vuescan program that immediately recognizes the scanner when all other applications, including image capture, fail?

  • Epson perfection scanner 1640

    Unable to find driver to run Epson perfection scanner 1640.  Did operate under OS 10.7. 

    Found it!  Preferences and selected it under scanners.

  • Epson Perfection Scanner v700 stopped working on iMac 10.9.2

    I used to be able to use the scanner with the EPSONScan.app software.  Now, I get an error message "Cannot Communicate with Scanner".  I have unistalled the scanner software and drivers and removed it from System Preferences then reloaded Epson SW from Epson web site but still get error message.  I have also uninstalled the Epson SW, deleted the scanner and then added the scanner back without installing the Epson SW.  The iMac recognizes the scanner and I am able to use the scanner with ImageScan but it is far from the functionality I need that EpsonScan has.  I have also tested the scanner by loading the Epson SW and scanner to my PC laptop and it works fine.  Strange thing is it use to work on my Mac and Epson support says that the latest SW is supported for 10.9.2 but I cannot get it to work.

    Download http://support.apple.com/kb/dl1398 and if that doesn't work, then download Epson's 10.9 drivers again.
    Note: many scanner software require you to drag the marquee over the virtual scanner image on your screen before you can begin the scan.    This gives it an idea of how big an area to scan.  Without dragging the marquee box over the area you want to scan, the scan button may not solidify in black.

  • Installing Epson Perfection scanner 4490 Photo

    I have just received my new iMac, and I want to still use my Epson scanner 4490 Photo. I have installed the scanner software from Epson, but this Mac doesn't seem to recognize it. Are they not compatible? What can I do?
    Thanks for any suggestions.

    Did you try Software Update? I ask because according to Apple's Mac OS X v10.6: Printer and scanner software says it has a driver for 10.6.

  • IMac (2013) Yosemite 10.10.2 using Epson Perfection Scanner which I keep losing and have to cycle or search for to re add.

    When I select Epson scanner and select epson scan control (which does not display automatically) then the Scanner disappears and I have to add again or cycle to get. Happens every time I scan.

    I have no furthur use of this question. Loose Nut on the keyboard!!!!

  • How do I get Photoshop CS6 to recognize the Epson Perfection Scanner 4990 so I can scan and import

    Clicking File > Import does not show the scanner.  I have downloaded the latest drivers for the scanner.  The OS is Windows 7 64 bit.

    Download the TWAIN plug-in from Adobe Exchange.
    Mylenium

  • My Epson Perfection V500 photo scanner stopped working when I upgraded to Yosemite. The only scanner available is my Epson All-in-One.

    I installed the new Yosemite operating system even though I was afraid something bad would happen. Well. it did. I can no longer scan photos using my photo scanner. I have updated all the drivers and it is still not working. I have an Epson Perfection V500 photo scanner, as well as an Epson WorkForce 845 all-in-one scanner, printer, copier. The 845 is on the network. The V500 is connected to my computer. For some reason, I keep getting the error that my V500 is not connected and when I try to add it, my mac does not find it. I know it is there. It was working before I upgraded. Help

    You may have already done so, but if not...
    Try a different USB cable.
    Reboot your computer
    Launch Disk Utility (in the Utilities folder) and Repair Disk Permission
    in the left pane, click once on the name of your hard disk
    in the right pane, click on the First Aid tab near the top
    under the blank window, click the button "Repair Disk Permissions."
    Afterward, click the "verify disk" button and it will check your hard disk.
    Now, try your scanner...

  • OS 10.4.4 + Photoshop Elements 2.0 + Epson Perfection 3200 Photo Scanner

    i have an epson perfection 3200 photo scanner which had worked fine importing into photoshop elements 2.0 when i had an imac g3, but i cannot get it to work on my new machine, a powerbook g4 using 10.4.4. epson said it should work (i downloaded the most recent driver) but adobe said that 10.4.4 does not support photoshop elements 2.0 or 3.0. i downloaded 3.0 (they have a month trial) and it acknowledged my scanner for a second but then repeated the error message.
    any thoughts?
    thanks.
    powerbook g4   Mac OS X (10.4.4)  

    i have an epson perfection 3200 photo scanner which had worked fine importing into photoshop elements 2.0 when i had an imac g3, but i cannot get it to work on my new machine, a powerbook g4 using 10.4.4. epson said it should work (i downloaded the most recent driver) but adobe said that 10.4.4 does not support photoshop elements 2.0 or 3.0. i downloaded 3.0 (they have a month trial) and it acknowledged my scanner for a second but then repeated the error message.
    Further to Barbara's suggestions, have you tried uninstalling your scanner and then disconnecting it physically from your PB. Then reinstall the scanner software and any updated drivers with the scanner still disconnected. Then reconnect the USB to the scanner and see whether you have better success. Epson scanners can be fussy (shy?) about being recognised, and I used these steps when I "lost" my Epson 3170 when moving to 10.3.x.
    Barbara is absolutely right about PS Elements 2 and 10.4.4 - I'm also using it regularly with no problems. Since you got it to work with your previous computer and OS, you can also get it to work with your new PB and 10.4.4 - it just may need a little coaxing...

  • Epson Perfection 2480 photo scanner

    Just got a new iMac running Snow Leopard. I have a problem getting my scanner to work, Scanner is a Epson Perfection 2480 Photo. I have down loaded the latest driver from Epson. If I try to run the scanner from finder I get the following message.
    The application “Epson Scan” could not be launched because of a sheared library error: “<EPSON Scan> < EPSON Scan> < TWAIN Source Manager.Shlb> ”
    The scanner will not work in any applications giving error messages when trying to find it.
    However in system Preferences you find the scanner in Printer & Fax and if you open it from there you can scan to the Desktop, Documents Folder etc.
    Will scan from Image Capture
    I have spoken to Epson and Apple
    I think the problem must be the “shared library error” But having spent the best part of 2 days on the phone to various people I am no further forward.
    Epson say is a Apple problem
    Apple say is a Epson problem
    Any help would be appreciated

    I have looked at this again.If you go applications, epson scan, more info it shows application as powerPc version 2.73 try to run it from applications and you get sheared library error as detailed in previous post.
    Go to joe, library. printers and there is a 2480/2580 scanner, more info on that shows application universal version 6.4 and allows you to select 32bit and to open using rosetta this will open and scan.
    When you run from system preferences this is what is opening not the version 2.77 downloaded from epson. Is this where the shared library error is and if so how do I solve it, have tried deleting v2.77 but scanner still will not run in Word etc. tried deleting v6.4 still no go.
    Also if you go Mac HD,library,image capture,twaine data sources the epson v2.77 appears and not v6.4 in there but in devices there is epson scanner app. version5.2.5. Getting nowhere fast

  • Epson Perfection 2450 scanner not working with Mavericks

    My Epson Perfection 2450 scanner stopped working when I upgraded to Mavericks, it is not recognizing the scanner. Tried restarting, using a different USB cable, a different USB port, etc...with no luck. The issue is that my computer no longer seems to recognize that I plugged it in. Tried it with Image Capture, Photoshop, Preview and even the old Epson software.
    I tried downloading the Epson Scan Patch for Mavericks released on Oct 31, 2013. That did not help either.
    I'm on a MacBook Pro running Mavericks version 10.9.3.
    Love this scanner and don't want to have to buy another. Any help to get my Mac to recognize it would be greatly appreciated.

    Syd,
    My wife's iMac with 10.6.6 stopped working with her Epson 2480 Photo scanner. Get the error message "SCANNER reported an error. An error has occurred during scanning" I am trying to use it from the Image Capture App or from the print/fax option in Settings which opens Image Capture. I ran the uninstall program and then reinstalled the ICA 13969 .dmg but get the same error. Not sure what else I can do.

  • Epson Perfection V30 scanner

    I know this scanner is Linux compatible and overall the series has been for awhile. Garet did a blog on Arch setup but my scanner is still not quite working yet. I'm fairly certain I extracted the firmware properly, but there is some doubt there.
    lsusb shows the code fine
    its hooked up properly... wire wise
    dmesg acknowledges ehci being energized
    the only "error" i can find is in /var/logs/message.log
    Apr 14 20:33:56 rebecca kernel: usb 1-4: new high speed USB device using ehci_hcd and address 31
    Apr 14 20:33:56 rebecca load-modules.sh: 'usb:v04B8p0131d0100dcFFdscFFdpFFicFFiscFFipFF' is not a valid module or alias name
    aur/iscan is installed, as is gtk2 and x/sane
    If anyone has some ideas that would be great.
    VampirePenguin

    I know EXACTLY what you mean, by the tilted scan. I had the same problem with my Epson 1260 scanner. The new driver for the scanner does not work; it produces the tilted scan, as you have found out. The old TWAIN driver is no longer supported by Image Capture or any of the apps that run its engine (i.e. Preview).
    Fortunately, after several days of trying to fix it, I found a solution. Use the old TWAIN 5.75A driver that you had used with your previous Mac. It will be in the folder /Library/Image Capture/TWAIN Data Sources. Copy that folder and its enclosed file "EPSON TWAIN 5.ds" to /Library/Image Capture on your new Mac. You can also download the old 5.75a driver here.
    Then download Graphic Converter and install it. After it is installed, right-click its icon, select Get Info, and set it to open using Rosetta Mode.
    Then open Graphic Converter. Under the File menu, select Acquire -> TWAIN Acquire. You should then be able to scan using the old TWAIN driver you are used to.
    It works for me anyway - perfect scans every time, with no horizontal hold problem!

  • HT3669 My Epson Perfection 1200 scanner functions as a flatbed scanner but when I try to scan transparencies the control panels change in  Image Capture but the scanner bar will not complete the overview scan  & cannot travel beyond the first 2/3 centimet

    Epson Perfection 1200 scanner continues to function as a flatbed scanner but when I try to scan transparencies/film negs the control panels change in  Image Capture but the scanner bar will not complete the overview scan  & cannot travel beyond the first 2/3 centimeters. All the communications seem to recognise the scanner and the mode for the intended scan but the necessary overview scan is not completed, nothing comes up on the Image Capture scan window. If I unplug the film adaptor I can get a document scan. When I plug in the adaptor again the Image Capture details change which allows me to select the type of scan required but when the scanner attempts an overview scan it is unable to complete it.
    I have had the scanner from new (12 Years) and have previously scanned slides and film with the adaptor but maybe this was before I upgraded my computer (imac 27").
    Do I have to buy a new scanner?  It seems so close to working correctly. 
    I have downloaded the Epson recommended driver (5.4) and have Epson Perfection 1200 6.6 Universal showing in the Applications List.
    Any thoughts or observations would be much appreciated before I go out and spend money an new hardware.
    Thanks

    I have same issue - have you solved this yet?

  • I have an Epson Perfection V100 scanner and can no longer scan after upgrading to Mountain Lion and Creative Suite 5.5. Any suggestions?

    I have an Epson Perfection V100 scanner and can no longer scan after upgrading to Mountain Lion and Creative Suite 5.5. Any suggestions?

    Check the Epson web site for updates to drivers and Epson scan software.

Maybe you are looking for

  • Acura TSX 2007 - Bluetooth doesn't work correctly

    I have an Acura TSX 2007. I can't initiate a call from my iPhone 3GS and have it connect via car's bluetooth, even though the iPhone and the car are paired. The call would connect but I can't hear the person on the other end, not through my car's spe

  • Pdf doc  is required for  B2C  CRM 2007  WEB SHOP

    Hello Experts, We have a scenario where (pdf doc ) is required for  b2c Header level and tem level in CRM 2007 web channel. we  have set up a product and product catalog and maintained a PDF document in the HEADER AREA-- Documents Tab--BDS_PDF folder

  • Can same work be shared by two users with different information

    how to access workbook attached to same table to be access with two users in discoverer viewer/plus

  • DB is hanging

    My db is development database it is get hanging some time , if i restart my db its work fine. i got this problem twice and my alert log file says Mon Dec 10 18:30:18 2007 Process m000 died, see its trace file Mon Dec 10 18:30:18 2007 ksvcreate: Proce

  • What Does This Pop-up Window Mean?

    I recently installed a second internal HD. Has worked fine the first few days. But, in the past couple of days, when I attempt to transfer files into it, a window with the following message pops up: ...YOU CANNOT COPY SOME OF THESE ITEMS TO THE DESTI