Epson printer cannot scan

About 5-6 weeks ago, I am many others experienced the "Page 2 of a Scan Freeze" issue. Today, my scanning software does not give me a prompt to scan at all anymore. It will do the Overview, it will print but it will not scan. Based on my last post re the "freeze at page 2" issue, all agreed that this was a problem with a recent OS update from Apple.
Is anybody else seeing a similar situation where you cannot scan at all?
Thanks

Hi warner libby,
Thank you for your question, please try to reset the printer settings. In the about:config page you can reset this setting.
Edit, I did not read that properly at all. I did see that there is a third party product called MailToWrapper, have you heard of this before?

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Thanks for the replies guys. Epson put me through a complex set of instructions to install an earlier driver. The problem was not solved. Apple also tried to solve the provlem by getting rid of the printer, unplugging it etc and then re starting and checking computer/printer communication by printing a test page from the system preferences/Pring & Fax options. This worked proving the the computer and printer are talking to each other.
The printer works properly as a stand alone unit. That is, I can copy and print and scan and print with no problems.
The Apple support guy didn't suggest any Apple alternative drivers so I assume there aren't any.
Neither the Epson nor Apple assistants seemed interested in the printer generated error message. I would have thought it would at least provide a clue to the problem to someone with technical expertise.
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I have problems in communication between my notebook and Epson printer. It goes offline everytime I unplug it from the notebook and there is no way how to switch it on. Although the printer is recognized and scanning is not a problem. Any solution?

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this is exactly the kind of response i expected, almost begged support to please not do this to me and yet there it is another meaningless, non helpful, standard template response to restart my apple tv.
this does NOT work which is why i am contacting you. i have tried all suggestions about unplugging and restarting and nothing works.
i live in an apartment and logon to the provided wifi wireless. so i do not have access to a router. however, management says they have talked with their provider and have been assured that the required ports are available.
remember all the jokes about how bad windows was because the solution was always to re boot. funny huh? how is apple any different.
i have been to the local apple care store and they are clueless, too.
should we just end it here and you admit that i will not be getting any support from apple on this one? i got the ipad because my kids were such big fans. it is difficult for me to share their enthusiasm.
at this point i am just curious about how you say you cannot support your own product so i can complete my file on this contact.
thanks...sorry it was you who got this problem..

Scanning wirelessly with Epson printer and OS 10.6.4

Cannot scan wirelessly with Epson NX515 and 10.6.4. Will print, but not scan. Will only scan with ethernet connection and using Image Capture app.
Error message indicates No Connection. But there is a connection because I can print wirelessly.
Thank you.

Welcome to Apple Discussions Ella.
Epson Support indicate that you must install Apple's Rosetta software - available from the installation disk for SL. In addition they indicate a communication problem which they are working on but I don't know how old this message is, ie how well they keep their website updated, nor do I know whether this affects wireless communication for scanning.
Epson also indicate that some of their supplied software comes from other companies and you might need to download updates from those companies directly. This might apply to the scanning software or a component of it. They do give web links for this.
I don't know how compatible this model is with wireless scanning but there is a note about making sure that the wireless settings allow the a/b settings as it's not able to operate through the n setting. I imagine that the settings are usually set for compatibility.
You should use Software Update to ensure you have the latest Epson software.
Note that scanning seems to put greater demands on the network than printing.
Neville

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Hi Everybody,
I use an Epson Stylus Office BX320FW printer with my IMac. Since upgrading OSX, I have lost the ability to print and scan. I have downloaded printer drivers from both Epson and Apple. I am using the printer in wifi mode but can not get it print or scan. How do I uninstall the Epson software and start all over again?
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HP Officejet Pro 8600 N911g always cannot print and scan after turn on the Mac from sleep

Dear Community:
This is my printer:
1. Product Name and Number
Product Name HP Officejet Pro 8600 N911g Product Model Number CM750A Product Serial Number {Private Information Removed} Service ID 23022 Firmware Version CLP1CN1150CR Total Page Count 4187
2. Operating System installed (if applicable)
Mac OS X 10.7.5
3. Error message (if any)
After several issue which prevented me from printing I uninstalled all HP software on my Mac OS X 10.7.5 laptop. I downloaded and installed: Officejet-Pro-8600_v12.23.0.dmg after complete I can print and scan. then I go home and put my laptop to sleep. after I come back to work this morning I cannot print and scan again. HP utility cannot connect to that printer because all information there (all fields) displayed as: unknown Please help.
4. Any changes made to your system before the issue occurred
Nothing. I just put my Mac to sleep and put it back on.
5. In the subject title, include a brief, specific description of the problem, and your product information (i.e., product name of your laptop, notebook, printer, other device, etc.)
After several issue which prevented me from printing I uninstalled all HP software on my Mac OS X 10.7.5 laptop. I downloaded and installed: Officejet-Pro-8600_v12.23.0.dmg after complete I can print and scan. then I go home and put my laptop to sleep. after I come back to work this morning I cannot print and scan again. HP utility cannot connect to that printer because all information there (all fields) displayed as: unknown Please help.
Is there anyone out there who have any idea on how to solve this problem? Thank you all in advance.
This question was solved.
View Solution.

OK, here are more specific instructions:
1. Open Finder (double-click the Finder icon in the Dock).
2. On the left side of the resulting Finder window click on Applications.
3. Double-click on "Image Capture".
4. Follow the instructions above.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

I upgraded to Mac OS X 10.6.8 and Epson Printer Software update 2.7 on the 29th of June and now I cannot print anything. I have contacted Epson and Apple and both have tried to fix the problem without success. I am using a MacBook

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Error/library/printers/EPSON/Inkjet Printer2/Filter/rasteroescpII.app/Conents/MacOS/rasteroescpIIfailed

Thanks for the replies guys. Epson put me through a complex set of instructions to install an earlier driver. The problem was not solved. Apple also tried to solve the provlem by getting rid of the printer, unplugging it etc and then re starting and checking computer/printer communication by printing a test page from the system preferences/Pring & Fax options. This worked proving the the computer and printer are talking to each other.
The printer works properly as a stand alone unit. That is, I can copy and print and scan and print with no problems.
The Apple support guy didn't suggest any Apple alternative drivers so I assume there aren't any.
Neither the Epson nor Apple assistants seemed interested in the printer generated error message. I would have thought it would at least provide a clue to the problem to someone with technical expertise.
It seems that there are a lot of problems with the 10.6.8 update so maybe Apple will get to work and bring it up to scratch. I hope it gets things right soon.

Cannot print or scan with USB printer over wifi from airport express / time capsule wifi

Hi everybody,
I have recently set up time capsule connected to the router from the telephone company but created a new wifi network for the time machine to better work. Now I have bought an airport express to be able to use my USB printer over the WIFI network. I have to laptops, the printing works fine over the mac book air but not over the macbook pro. On top of that I cannot scan with either of the devices.
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Now I have plugged the usb from the printer directly back into mac book pro and the problem seems to persist here too. The message I receive everywhere is this one:
The software for the printer was installed incorrectly.
Would you like it to be repaired?
When I hit the Repair button a notice says 'repairing permissions' but nothing really happens. In the end nothing has been printed.
Resetting the printing systems has not really changed anything either. The problems persist.
This is the screen I get when the printer is directly plugged in through USB:
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When I try to install the printer through the network connection (wifi network over time capsule and airport express) I get this image:
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2) why can't I scan over wifi? It sould possible that any function that can be performed over cable should also be able to performable over air, right?
I would very much appreciate any kind of help.
Thank you in advance,
Cris

What's up doc?
HP has not provided "network" drivers to allow advanced features when the the All-in-One is connected to the USB port on the Time Capsule.
Therefore, only the printing function is supported when the All-in-One is connected to the Time Capsule's USB port.
If you need advanced features like fax, copy, scan, maintenance etc., you will need to connect over the WiFI network, or connect the All-in-One directly to your computer.

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I can print all other files except pdf
Using the most updated Adobe Reader XI
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Using a USB cable
Whats up?

I have the same problem, I cannot print ANY PDF file from my Mac running 10.8.5 Mountain Lion and using Adobe ReaderXI 11.0.4 I have verified that all files print properly when printed from within Preview or within Libre office. There is no option in the Mac Adobe reader to reset the installation like there is on Windows. I have also tried deleting reader completely and re-installing and the same behavior.

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Hi @Yogibears,
I can help you with not being able to print or scan on your Vista computer.
Make sure the printer is connected directly to a wall outlet and the USB cable is connected directly to the computer. The USB cable shouldn't be longer then 6 feet. Try another USB port on the computer. You might have to try another USB cable to see if that is causing this issue.
I have provided a document to check to see why the USB isn't being detected on the computer to try.
Windows: 'Device Setup Failed to Complete' or 'Unknown Device' Message Displays on the Computer Duri...
Download and run the Print and Scan Doctor. It will diagnose the issue and might automatically resolve it. Find and fix common printer problems using HP diagnostic tools for Windows?
What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages)
Please let me know if you require any additional assistance.
Have a fantastic day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Uninstalled epson printer from control panel...installed new brother printer....now i cannot print anything .pdf old or newly downloaded

uninstalled epson printer from control panel...installed new brother printer....now i cannot print anything .pdf old or newly downloaded@

For starters, what exactly do you mean by "cannot print"?
Are you getting an error message? Are you trying to print from within Reader or are you opening these in the browser? What version of Reader. Even though it's a new printer, the drivers that came with it (or the ones that were already on your computer) may be old so, have you downloaded the most recent drivers from the Brother site?

Photoshop Elements 12 no longer see's my scanner. So I cannot scan my pictures, help. Windows 8.1 with HP Officejet 6500A Plus printer. Scanner works with other programs in my PC. Problem is PS12

So I cannot scan my pictures, help. Windows 8.1 with HP Officejet 6500A Plus printer. Scanner works with other programs in my PC. Problem is PS12

I bought the Officejet 6500A Plus about one month and have experienced the very same problem. I tried to remedy this problem following suggestions in a number of different posts (static IP, router, firewalls etc), all to no avail. Last week I called support. The support I received by the tech over several hours and different days for a week was very good. However none of his suggestions corrected the connection issue. After today's recommended fix failed, he advised HP is aware of this issue with the 6500 and other affected printers. He claimed HP was working on a firmware upgrade. He did not know when the update would be provided. The tech also claimed HP acknowledged this problem in a written announcement. He agreed to email the announcement to me. I haven't received it. This has been the only problem I've had with the 6500

Cannot print or scan

I have an HP 3070A printer/scanner connected to my computer via USB, using Windows 7 (64 bit)
I used to be able to print and scan.
Could print but cannot scan yesterday. Tried all sorts of ways recommended by the forum. Now I cannot not print nor scan.
I am very frustrated.
Can anyone help?

Hello there, Welcome to the Forums! I hope you enjoy your experience
I noticed your posts and understand you cannot scan or print. My first suggestion would be to run the HP Print and Scan Doctor which should give you a reason as to why you cannot print or scan.
You can also try Resetting the Printer, restarting the router (unplug for 1 minute, do not touch any buttons on the router) and restarting the computer. (This is if you are wirelessly connected).
Please let me know the results from the Dr. and also include how you're connected (USB, Ethernet, Wireless).
Thanks!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Epson printer cannot scan

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