Epson PS R2400 won't print 13 by 20

For the last few days, my Epson Photo Smart R2400 will only print a 8.5 x 11 portion of a 13x20 document. I have iMac Power Mac on 10.5.6. I have tried everything possible to get this printer to print the full page (and I've been using these printers and ID professionally for almost 10 years). Epson says it's an InDesign problem (CS3). I can export a PDF and it prints almost full size in Photoshop. Have ALL latest drivers, upgrades, etc. Anyone else have this problem? Do I have to reinstall CS3?
And believe me when I say I've tried every possible paper combination, trashed preferences, reinstalled drivers, reinstalled printers -- unless there's that one, obscure box that is/isn't ticked I've managed to miss for the past seven days.
I have a deadline, of course, and would very much appreciate any help.

Thanks, Tom, we've tracked down everything, reinstalled CS3, Epson drivers. This problem is InDesign specific. The printer will print large format in Photoshop, Illustrator, MSWord, etc., but NOT InDesign (with brand new documents with only a lined box on the page.) Only 8.5x11. I've jiggered margins, paper selectors, you name it, and it doesn't help. The same file prints out in CS4 (another designer's machine). I haven't brought it over to my house, but that won't solve this mystery.
Does anyone have any idea why this version of ID will only print 8.5 x 11 of the large format?

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