Epson r800 dvd print problems

I've got an Epson Photo R800 printer connected to my imac G5 running on Mac OS 10.3.5. I did loads of research before choosing this printer, and made sure I had the system requirements Epson ask for by checking the Epson and Apple sites. Epson claim this printer will work with OS 10.1.3 and above.
I've run Tech Tools on my computer just to check that it's a happy bunny, and it passed all tests with no problems.
The printer prints photos beautifully, I couldn't be happier with it, but it won't print on CD/DVDs, which is one of the main reasons I bought it.
When I try to print on DVD using the Epson Print CD software bundled with the printer, I get the error message ' Epson printer driver dealing with CD printing is not installed'.
I uninstalled the printer drivers and re-installed them from the original discs, but still got the same problem. I downloaded the print cd software from the Epson site and installed it, but still got the same problem.
I contacted Epson 5 times about this: first, they advised me to take the steps I already had.
Then they showed me the manual print 'work around' which involved ignoring the error message, and this looked hopeful with the printer beginning to make whirring noises, but then another error message comes up saying that the output tray is in the wrong position, which, trust me, it isn't.
Then Epson promised to send me discs which they claimed would solve the problem. When they didn't send anything, I rang again and they sent a disc, but it was for Windows and for a completely different printer.
Then I got mad, because all this had taken 2 months, and I'd lost work because of it. So I rang again (it took an hour and a half to get to speak to someone), and asked to speak to the manager, who sent me the correct disc, of a updated version of Print CD. I installed it, it didn't solve the problem.
Now Epson are saying that I have to upgrade my OS, which, as everything is working fine apart from this, I am loathe to do. I've got Final Cut Pro, DVD Studio Pro and After Effects on there and everything is ticking along fine - I work with Macs and have had bumper problems trying to get these versions of this software to work with a newer OS there, so I'm not keen to muck about with things at home when I'm happy with everything as it is. Also, when the printer's advertised as working with 10.1.3 and above, why should I?!
Has anyone else had problems with an R800 and mac os 10.3.5? Any ideas? This is such a drag, and I fear that if I have to speak to Epson one more time, I may trash the telephone in frustration.

I have tried everything I can think of! Updated to 10.6.3v 1.1, reset printing, searched the forums, prayed, and have just about given up. As posted previously, my other imac that i did not update to 10.6.3 prints fine.
I appreciate all the tips I have received but does anyone else have suggestions? What should I do next? Is this unresolvable? Purchase a new printer??

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