Epson scan Epson Perfection V30
After installing Maverick, my version of the Epson Scan programm voor Epson Perfection V30 doesn't work any more. Epson Main Support screen only tells me to go to the Apple software page to install an upgrade, but there is no such upgrade available.
Is there a solution? My iMac only says that the version is not compatible with OS X 10.9
Hope indeed that Epson will find a solution very soon - thanks for informing me. In the meanwhile I discovered that when turning the scanner on, and going to system preferences, I can add the scanner to 'printers and scanners' and make one scan.
After that the scanner disappears again from the list. It seems indeed that a driver is missing now.
Similar Messages
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Adobe Acrobat Pro X Crashes when Trying to Scan to PDF - Epson Perfection v30 on Windows 7
I am running Windows 7 with Acrobat Pro 10.0.0
I have a Epson Perfection v30 Scanner installed. I open Acrobat, and when I select Scan to PDF, pick the v30 Scanner, and start the scan, it does actually start and complete the scanning process. However, at the moment where it displays the results of the scan, Acrobat crashes with the following Signature:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Acrobat.exe
Application Version: 10.0.0.396
Application Timestamp: 4cc5ebc0
Fault Module Name: sdc330Twain.ds_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4dcc0018
Exception Code: c0000005
Exception Offset: 0505546d
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
We have 8 machines with Acrobat and this Printer, and I am able to repeat this with each system.
Does anybody have any ideas? Is anybody using the Epson Perfection v30 scanner?Any ideas? there was an update on adobe dated 2/25/13. Perhaps if I uninstall it? I need advice on how to uninstall. When I view updates and click on it, and then click uninstall, it goes back to the Program Screen, in Control, for all programs. Then do I click on Acrobat and Uninstall? I am nervous about doing this. Thanks
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Opinions about the Epson Perfection V30 scanner
I would buy this scanner (Epson Perfection V30). I know it works with proprietary drivers and for me it's ok if they work good.
I'd like to know if you recommend it as my new scanner.
Does The Image Scan application have all the XSane features?
Did you encounter any annoying issues?Hope indeed that Epson will find a solution very soon - thanks for informing me. In the meanwhile I discovered that when turning the scanner on, and going to system preferences, I can add the scanner to 'printers and scanners' and make one scan.
After that the scanner disappears again from the list. It seems indeed that a driver is missing now. -
When scanning a negative, it crashed. Then the software won't open and keeps throwing 'Error'.
Process: EPSON Scan [796]
Path: /Applications/Epson Software/EPSON Scan.app/Contents/MacOS/EPSON Scan
Identifier: com.epson.scan.standalone
Version: 5.1.0f0 (5.1.0f0)
Code Type: X86 (Native)
Parent Process: launchd [173]
Responsible: EPSON Scan [796]
User ID: 501
Date/Time: 2014-08-01 12:53:18.116 +0100
OS Version: Mac OS X 10.9.4 (13E28)
Report Version: 11
Anonymous UUID: 2C569671-A037-9057-678F-1ED8DDF011D8
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000016669c90
VM Regions Near 0x16669c90:
mapped file 00000000145d2000-00000000145db000 [ 36K] r--/rwx SM=COW /System/Library/Fonts/Keyboard.ttf
-->
__TEXT 0000000064b00000-0000000064b06000 [ 24K] r-x/rwx SM=COW /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.epson.scan.ui 0x0e982916 CAdvancedDialog::InitDialogInfo() + 280
1 com.epson.scan.ui 0x0e990f03 CAdvancedDialog::Open() + 1559
2 com.epson.scan.ui 0x0e960bc8 CUIControl::UIStartProc(TW_USERINTERFACE*, TW_IDENTITY*, TW_IDENTITY*, unsigned short (*)(TW_IDENTITY*, unsigned long, unsigned short, unsigned short, char*), tag_UIAppOperation*, tag_UIStartScanPara*) + 4714
3 com.epson.scan.ui 0x0e95bf54 CUI::IUIStartProc(TW_USERINTERFACE*, RegInfo const*, TW_IDENTITY*, TW_IDENTITY*, unsigned short (*)(TW_IDENTITY*, unsigned long, unsigned short, unsigned short, char*), tag_UIAppOperation*, tag_UIStartScanPara*) + 200
4 com.epson.scan.standalone 0x00002e18 CStandAlone::EpUiStart() + 160
5 com.epson.scan.standalone 0x0000503b CStandAlone::Run() + 721
6 com.epson.scan.standalone 0x0000541d main + 295
7 com.epson.scan.standalone 0x00001d4e _start + 228
8 com.epson.scan.standalone 0x00001c69 start + 41
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x024c8992 kevent64 + 10
1 libdispatch.dylib 0x02323899 _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x02323532 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x024c8046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x025b9dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x025bdcce start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x024c8046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x025b9dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x025bdcce start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x024c8046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x025b9dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x025bdcce start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x16669c90 ebx: 0x0e98280f ecx: 0x089b9e70 edx: 0x00310aa4
edi: 0x00000000 esi: 0x09343a5c ebp: 0xbffff4b8 esp: 0xbffff130
ss: 0x00000023 efl: 0x00010202 eip: 0x0e982916 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x16669c90
Logical CPU: 0
Error Code: 0x00000004
Trap Number: 14
Binary Images:
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0xe932000 - 0xe94aff3 +com.epson.scan.perfectionv500 (3.7.4.1 - 3.7.4.1) /Library/Image Capture/TWAIN Data Sources/*/EPSON Perfection V500
0xe95a000 - 0xeaf3fe3 +com.epson.scan.ui (3.7.6 - 3.7.6) /Library/Image Capture/TWAIN Data Sources/*/UI.bundle/Contents/MacOS/UI
0xebd9000 - 0xec25fc7 +com.epson.scan.epjpg (3.7.6 - 3.7.6) /Library/Image Capture/TWAIN Data Sources/*/JPEG.bundle/Contents/MacOS/JPEG
0xec55000 - 0xec81ff3 +com.epson.scan.epmtif (3.7.2 - 3.7.2) /Library/Image Capture/TWAIN Data Sources/*/Multiple TIFF.bundle/Contents/MacOS/Multiple TIFF
0xeca0000 - 0xecdffd3 +com.epson.scan.eppdf (3.7.2 - 3.7.2) /Library/Image Capture/TWAIN Data Sources/*/PDF.bundle/Contents/MacOS/PDF
0xed09000 - 0xed41ff3 +com.epson.scan.eptif (3.7.6 - 3.7.6) /Library/Image Capture/TWAIN Data Sources/*/TIFF.bundle/Contents/MacOS/TIFF
0xed68000 - 0xed88fd7 +com.epson.scan.eppict (3.7.2 - 3.7.2) /Library/Image Capture/TWAIN Data Sources/*/PICT.bundle/Contents/MacOS/PICT
0xeda3000 - 0xedd9fd3 +com.epson.scan.eppij (3.7.2 - 3.7.2) /Library/Image Capture/TWAIN Data Sources/*/PIM JPEG.bundle/Contents/MacOS/PIM JPEG
0xedff000 - 0xee35fcf +com.epson.scan.eppit (3.7.2 - 3.7.2) /Library/Image Capture/TWAIN Data Sources/*/PIM TIFF.bundle/Contents/MacOS/PIM TIFF
0xee5b000 - 0xee96ff7 +com.epson.scan.utwb (3.7.1 - 3.7.1) /Library/Image Capture/TWAIN Data Sources/*/UI Twain Bridge.bundle/Contents/MacOS/UI Twain Bridge
0xeeb2000 - 0xeecbff7 +com.epson.scan.dscl (3.7.1 - 3.7.1) /Library/Image Capture/TWAIN Data Sources/*/DS Control.bundle/Contents/MacOS/DS Control
0xeedb000 - 0xef1afe7 +com.epson.scan.twpmg (3.7.6 - 3.7.6) /Library/Image Capture/TWAIN Data Sources/*/TWAIN Protocol Manager.bundle/Contents/MacOS/TWAIN Protocol Manager
0xef3d000 - 0xf00afe3 +com.epson.scan.scncl (3.7.6 - 3.7.6) /Library/Image Capture/TWAIN Data Sources/*/Scan Control.bundle/Contents/MacOS/Scan Control
0xf09d000 - 0xf125fe3 +com.epson.scan.dtr (4.3.2 - 4.3.2) /Library/Image Capture/TWAIN Data Sources/*/DTR.bundle/Contents/MacOS/DTR
0xf149000 - 0xf187ff3 +com.epson.scan.fit (3.9.1 - 3.9.1) /Library/Image Capture/TWAIN Data Sources/*/FIT.bundle/Contents/MacOS/FIT
0xf190000 - 0xf1e7fca +com.epson.scan.devcl (3.7.6 - 3.7.6) /Library/Image Capture/TWAIN Data Sources/*/Device Control.bundle/Contents/MacOS/Device Control
0xf214000 - 0xf220fe7 +com.epson.scan.DDC (1.1.0 - 1.1.0) /Library/Image Capture/TWAIN Data Sources/*/EsDDC.bundle/Contents/MacOS/EsDDC
0xf228000 - 0xf237fe0 +com.epson.scan.EsDDE (2.0.5 - 2.0.5) /Library/Image Capture/TWAIN Data Sources/*/EsDDE.bundle/Contents/MacOS/EsDDE
0xf23f000 - 0xf261ff7 +com.epson.scan.devif (3.7.6 - 3.7.6) /Library/Image Capture/TWAIN Data Sources/*/Device Interface.bundle/Contents/MacOS/Device Interface
0xf278000 - 0xf2b2fdc +com.epson.scan.Interpreter 7C (1.0.8 - 1.0.8) /Library/Image Capture/TWAIN Data Sources/*/Interpreter 7C.bundle/Contents/MacOS/Interpreter 7C
0xf2cd000 - 0xf2cdff3 +com.epon.scan.icelut (1.00 - 1.00) /Library/Image Capture/TWAIN Data Sources/*/ICE LUT.bundle/Contents/MacOS/ICE LUT
0xf2d3000 - 0xf2d4ffd +com.epson.scan.icemaskfile (2.01 - 2.01) /Library/Image Capture/TWAIN Data Sources/*/ICE Mask File.bundle/Contents/MacOS/ICE Mask File
0xf2db000 - 0xf2ddfff +com.epson.scan.usb (1.1.6) <69BC3AE6-A7D2-E1AA-6C16-016DDC387B04> /Library/Image Capture/TWAIN Data Sources/*/EPSON USB Scanner.bundle/Contents/MacOS/EPSON USB Scanner
0xf2e6000 - 0xf2f0ff7 com.apple.iokit.IOUSBLib (656.4.0 - 656.4.0) <D7656A98-7491-3F8C-A4C1-0FB3E8F1F61A> /System/Library/Extensions/IOUSBFamily.kext/Contents/PlugIns/IOUSBLib.bundle/Co ntents/MacOS/IOUSBLib
0xf33d000 - 0xf349fff +com.epson.scan.fc (1.1.0 - 1.1.0) /Library/Image Capture/TWAIN Data Sources/*/EsFC.bundle/Contents/MacOS/EsFC
0xf352000 - 0xf375fe7 +com.epson.scan.dice (1.1.0 - 1.1.0) /Library/Image Capture/TWAIN Data Sources/*/Digital ICE.bundle/Contents/MacOS/Digital ICE
0xf380000 - 0xf417fe7 +com.epson.scan.esdtr2 (2.0.5 - 2.0.5) /Library/Image Capture/TWAIN Data Sources/*/DTR2.bundle/Contents/MacOS/DTR2
0xf446000 - 0xf47efef +com.epson.scan.exif (2.0.4 - 2.0.4) /Library/Image Capture/TWAIN Data Sources/*/PIM JPEG Support.bundle/Contents/MacOS/PIM JPEG Support
0xf496000 - 0xf4a5ff4 +com.epson.scan.pimtiff (2.0.4 - 2.0.4) /Library/Image Capture/TWAIN Data Sources/*/PIM TIFF Support.bundle/Contents/MacOS/PIM TIFF Support
0xf57f000 - 0xf6aefdb +com.epson.scan.esmps (3.7.0 - 3.7.0) /Library/Image Capture/TWAIN Data Sources/*/Multi Page Saving.bundle/Contents/MacOS/Multi Page Saving
0xf7da000 - 0xfa56fe7 com.apple.QuickTime (7.7.3 - 2826.19) <AEF12245-C9D5-3B50-8AB6-45DC794E693E> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x11dae000 - 0x11de0ff7 libTrueTypeScaler.dylib (111.1) <A568EE4C-1588-3F8B-8640-F02CEFC5AF09> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libTrueTypeScaler.dylib
0x11ded000 - 0x11e5bffb libType1Scaler.dylib (112.1) <8DF02425-1C46-3B86-9E02-71F8D13FF3B1> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libType1Scaler.dylib
0x11f42000 - 0x11f49ffe com.apple.agl (3.2.3 - AGL-3.2.3) <808BEF15-F413-34AD-8932-E0655519E2E0> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x11f50000 - 0x11f52ffe com.apple.QuickTimeH264.component (7.7.3 - 2826.19) <4639A3B1-B699-3F56-90EB-44C0073AD86D> /System/Library/QuickTime/QuickTimeH264.component/Contents/MacOS/QuickTimeH264
0x11f57000 - 0x11f5eff8 com.apple.AppleGVAHW.component (1.2 - 1) <BDE247F5-DA1A-3C7C-92AF-84512383125B> /System/Library/QuickTime/AppleGVAHW.component/Contents/MacOS/AppleGVAHW
0x11f65000 - 0x11f69fff com.apple.AppleMPEG2Codec (1.0.2 - 220.1) <017135BD-3E54-30EC-9489-6ACADA56D51F> /Library/QuickTime/AppleMPEG2Codec.component/Contents/MacOS/AppleMPEG2Codec
0x11f9d000 - 0x128f7fe3 com.apple.QuickTimeComponents.component (7.7.3 - 2826.19) <AF816E1F-2B32-31E8-9C4E-E39322D490E9> /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
0x129a5000 - 0x12cb8fef com.apple.CoreAUC (6.25.00 - 6.25.00) <84677812-2943-328C-B4E0-5E37A6181195> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x12cc4000 - 0x12d15ffb com.apple.CoreMedia (1.0 - 1273.54) <086865CC-7B9A-3B96-A3CB-4B90DAD5DC91> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x12d3f000 - 0x12e1bfd7 com.apple.AppleProResDecoder (3.0.4 - 6305.11) <50F80B48-00A2-37F0-BE25-CD0258A474BE> /System/Library/QuickTime/AppleProResDecoder.component/Contents/MacOS/AppleProR esDecoder
0x12e26000 - 0x12e6aff7 com.apple.AppleVAH264HW.component (3.0 - 3.0) <95221003-CA76-308F-9D6F-F2904075737D> /System/Library/QuickTime/AppleVAH264HW.component/Contents/MacOS/AppleVAH264HW
0x12f2d000 - 0x12fe2fff com.apple.AppleGVAFramework (7.1.18 - 7.1.18) <69A6C352-F85D-38E9-AC1D-2CB75DEF6AE8> /System/Library/PrivateFrameworks/AppleGVA.framework/Versions/A/AppleGVA
0x12ff2000 - 0x1302aff7 com.apple.QuickTimeFireWireDV.component (7.7.3 - 2826.19) <CFBE1CAD-02A0-30E0-B6CE-1D5E9CB59220> /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTim eFireWireDV
0x13036000 - 0x13068ff7 com.apple.AppleIntermediateCodec (2.0.2 - 6305.11) <397782CB-2454-37D5-A10C-B992A4E1D439> /Library/QuickTime/AppleIntermediateCodec.component/Contents/MacOS/AppleInterme diateCodec
0x13070000 - 0x130c4fff com.apple.AppleVAFramework (5.0.27 - 5.0.27) <68D53493-CC1E-3036-BF67-B2A0F6E1A905> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x130ce000 - 0x131d6ff7 com.apple.QuickTimeImporters.component (7.7.3 - 2826.19) <5E03E68C-F8BB-3637-8BF7-5D0DA371DB26> /System/Library/QuickTime/QuickTimeImporters.component/Contents/MacOS/QuickTime Importers
0x13210000 - 0x132c4ff7 com.apple.QuickTimeMPEG4.component (7.7.3 - 2826.19) <4164D9D2-AAEA-3B01-8BD0-96C359E7E7E5> /System/Library/QuickTime/QuickTimeMPEG4.component/Contents/MacOS/QuickTimeMPEG 4
0x132e8000 - 0x132ffff4 com.apple.CoreMediaAuthoring (2.2 - 947) <958EE809-D21F-3C88-8D87-B3A5E4C3FCA6> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x13315000 - 0x13684fff com.apple.MediaToolbox (1.0 - 1273.54) <46C11BBD-7F31-3227-9441-6087FAA3B477> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x1371a000 - 0x13b3ffe3 com.apple.VideoToolbox (1.0 - 1273.54) <63E19724-B43E-3552-8D1F-87D0688DF593> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x13b8d000 - 0x13c9dfed com.apple.MediaControlSender (2.0 - 200.34.4) <48A88743-4EB7-364B-968F-43C17FFCEB97> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
0x13cd0000 - 0x13d02ffb com.apple.CoreAVCHD (5.7.0 - 5700.4.3) <30CF0E7B-3511-318F-AC31-06C29EDC111E> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x13d0c000 - 0x13d11fff com.apple.MediaAccessibility (1.0 - 43) <1CC2B661-146A-3FF3-B843-508F611F7B4B> /System/Library/Frameworks/MediaAccessibility.framework/Versions/A/MediaAccessi bility
0x13d1c000 - 0x13d3bff9 com.apple.framework.Apple80211 (9.4 - 940.60) <8CCF54EE-F3CA-38B3-BD61-DDBF99E37FCB> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x13d46000 - 0x13d4ffff com.apple.AppleSRP (5.0 - 1) <6B946F4B-7DC4-3E82-BF2C-BE0930E3CF47> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
0x13d56000 - 0x13dbcffb com.apple.CoreUtils (2.0 - 200.34.4) <F14AAB3C-1C8A-37D7-85BE-76646F9F6098> /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils
0x13de3000 - 0x13e4affc com.apple.framework.CoreWLAN (4.3.3 - 433.48) <223A367D-1ADE-3CEA-8FE6-ACF3C1FFAB94> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x13e79000 - 0x13ea4ff7 libpcap.A.dylib (42) <66FBEAD3-FE91-3A89-8706-FB95229068AC> /usr/lib/libpcap.A.dylib
0x13eb0000 - 0x13f1aff7 com.apple.framework.CoreWiFi (2.0 - 200.21.1) <13EE6C12-B981-3132-864A-D493B91AE37E> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x13f58000 - 0x13f71ff2 com.apple.applepixletvideo (1.2.31 - 1.2d31) <3691A649-1F8F-3C0A-89F4-5C2DD4E38EEC> /System/Library/QuickTime/ApplePixletVideo.component/Contents/MacOS/ApplePixlet Video
0x64b00000 - 0x64b05ff7 com.apple.print.framework.Print (9.0 - 260) <A6C465F6-C5D1-353A-9F33-19B9CEDBBC2A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x8fe0e000 - 0x8fe40417 dyld (239.4) <FF5ED937-CC28-3FEF-BCAF-750B1CDBAE36> /usr/lib/dyld
0xfa100000 - 0xfa15cffa com.apple.print.framework.PrintCore (9.0 - 428) <3E248391-2669-328B-B84F-8763FE8E92BB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 752
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=164.6M resident=94.8M(58%) swapped_out_or_unallocated=69.8M(42%)
Writable regions: Total=116.7M written=6384K(5%) resident=29.0M(25%) swapped_out=0K(0%) unallocated=87.7M(75%)
REGION TYPE VIRTUAL
=========== =======
ATS (font support) 32.9M
ATS (font support) (reserved) 4K reserved VM address space (unallocated)
CG backing stores 1108K
CG shared images 184K
CoreGraphics 4K
Kernel Alloc Once 4K
MALLOC 42.4M
MALLOC (admin) 48K
Memory Tag 242 12K
Memory Tag 249 156K
Stack 65.6M
VM_ALLOCATE 16.4M
__DATA 16.5M
__IMAGE 528K
__IMPORT 124K
__LINKEDIT 32.9M
__OBJC 1932K
__PAGEZERO 4K
__TEXT 131.8M
__UNICODE 544K
mapped file 50.6M
shared memory 4K
=========== =======
TOTAL 393.7M
TOTAL, minus reserved VM space 393.7M
Model: iMac12,2, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 3.1 GHz, 12 GB, SMC 1.72f1
Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0000, 0x484D54333531533641465238432D48392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x0000, 0x484D54333531533641465238432D48392020
Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.74.0-P2P
Bluetooth: Version 4.2.6f1 14216, 3 services, 23 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD1001FALS-403AA0, 1 TB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: Hub
USB Device: Internal Memory Card Reader
USB Device: IR Receiver
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: EPSON Scanner
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: iMac, Apple Inc., 22.1
I have Maverick OS 10.9.2 . I tried to re-install the software but it continues to crash anyway. I tried it on Mac Pro (Maverick as well) and it works fine on it. Any ideas what's wrong with it?I have an Epson photo scanner and have found the Image Capture app to work far better...go to Finder > Applications > Image Capture. Also see http://support.apple.com/kb/HT4505
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Epson scan for v500 perfection photo, crashes when i try to
hi there!
I use an Epson v500 on osx 10.6. Epson scan opens and previews images, but freezes and crashes when i try to scan an image.
Could you please suggest a solution?, how would i go about reinstalling the drivers?
as far as i know, the scanner itself is fine.
it has been doing this for months. have mailed epson but i have found that the apple communities has an infinite miasmic mind that generally knows all answers
ever so many thanks for your time and advice
i have the latest drivers including the apple software update.
(i have enclosed the crash report below fyi..)
Process: EPSON Scan [20499]
Path: /Applications/EPSON Scan.app/Contents/MacOS/EPSON Scan
Identifier: com.epson.scan.standalone
Version: 3.7.1 (3.7.1)
Code Type: X86 (Native)
Parent Process: launchd [582]
Date/Time: 2010-09-11 22:54:58.258 +0100
OS Version: Mac OS X 10.6.2 (10C540)
Report Version: 6
Interval Since Last Report: 354709 sec
Crashes Since Last Report: 10
Per-App Interval Since Last Report: 3460 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 7D6FC1E0-C05F-4414-9F0B-D6BE9B5D4C1E
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x963744b0 CFStringGetLength + 80
1 com.apple.CoreFoundation 0x96388a0f CFStringCompareWithOptionsAndLocale + 47
2 com.apple.CoreFoundation 0x963889d5 CFStringCompareWithOptions + 53
3 com.apple.CoreFoundation 0x96388990 CFStringCompare + 64
4 com.epson.scan.epjpg 0x15560c9f SearchProfileWithFilenameProc(CMProfileIterateData*, void*) + 137
5 ColorSyncDeprecated.dylib 0x90aab38b profileIterateCallback + 1144
6 com.apple.ColorSync 0x94366ea3 ColorSyncProfileCacheIterateProfiles + 2902
7 ColorSyncDeprecated.dylib 0x90aaaeff CMIterateColorSyncFolder + 79
8 com.epson.scan.epjpg 0x15560712 GetFSSpecOfICCProfile(unsigned char*, FSSpec*) + 152
9 com.epson.scan.epjpg 0x155608d7 CBase::GetColorProfile(char*) + 221
10 com.epson.scan.epjpg 0x15567ce9 CBaseMac::DoCheckLimit(FFmtType, FFMT_INFO*) + 103
11 com.epson.scan.epjpg 0x15546cea EPScanEntry + 490
12 com.epson.scan.ui 0x153c9163 CFilePlugIn::DoCheckLimit(PLUGIN_INFO*, void*) + 701
13 com.epson.scan.ui 0x153cc3b7 CFilePlugIn::DoTWCheckLimit(unsigned long, unsigned long) + 495
14 com.epson.scan.ui 0x153ccabe CFilePlugIn::SinglePgImgProc(unsigned long, unsigned long, unsigned long) + 356
15 com.epson.scan.ui 0x153ccbb9 CFilePlugIn::cbImageProc(unsigned long, unsigned long, unsigned long) + 139
16 com.epson.scan.utwb 0x157b6131 CIF::CheckMltPgLimit(TW_IMAGEINFO*) + 121
17 com.epson.scan.utwb 0x157b63fb CIF::DoMemTransfer() + 205
18 com.epson.scan.utwb 0x157b6d0c CIF::StartScan() + 44
19 com.epson.scan.ui 0x15333014 CScannerIF::StartScan() + 64
20 com.epson.scan.ui 0x153a1277 CMainDialog::StartScanning() + 263
21 com.epson.scan.ui 0x152bc15b CUIControl::UIStartScanning() + 59
22 com.epson.scan.ui 0x152bb37d CUI::IUIStartScanning() + 73
23 com.epson.scan.ui 0x153ac6b9 CMainDialog::ScanningProc() + 143
24 com.epson.scan.ui 0x153a15fe CMainDialog::ProcessEvent(EventRecord*, bool*, short*) + 676
25 com.epson.scan.ui 0x152ed9e2 CAdvancedDialog::ProcessEvent(EventRecord*, bool*, short*) + 242
26 com.epson.scan.ui 0x152bc3a8 CUIControl::UIProcessEvent(EventRecord*) + 234
27 com.epson.scan.ui 0x152bb41a CUI::IUIProcessEvent(EventRecord*) + 82
28 com.epson.scan.standalone 0x00004e45 CStandAlone::EventLoop() + 495
29 com.epson.scan.standalone 0x0000517a CStandAlone::Run() + 782
30 com.epson.scan.standalone 0x0000551f main + 295
31 com.epson.scan.standalone 0x00001e6e _start + 228 (crt.c:272)
32 com.epson.scan.standalone 0x00001d89 start + 41
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x980140ea kevent + 10
1 libSystem.B.dylib 0x98014804 dispatch_mgrinvoke + 215
2 libSystem.B.dylib 0x98013cc3 dispatch_queueinvoke + 163
3 libSystem.B.dylib 0x98013a68 dispatch_workerthread2 + 234
4 libSystem.B.dylib 0x980134f1 pthreadwqthread + 390
5 libSystem.B.dylib 0x98013336 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x98013182 _workqkernreturn + 10
1 libSystem.B.dylib 0x98013718 pthreadwqthread + 941
2 libSystem.B.dylib 0x98013336 start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xa09378cc ebx: 0x96374471 ecx: 0x00000000 edx: 0x00000007
edi: 0x001676f0 esi: 0x00000000 ebp: 0xbfffca68 esp: 0xbfffca50
ss: 0x0000001f efl: 0x00010283 eip: 0x963744b0 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Binary Images:
0x1000 - 0x46ff7 +com.epson.scan.standalone 3.7.1 (3.7.1) /Applications/EPSON Scan.app/Contents/MacOS/EPSON Scan
0x67000 - 0x6dff7 org.twain.dsm 1.9.4 (1.9.4) <1EF840DB-CB48-5207-7535-D82EBC0FCD5F> /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
0x789000 - 0x7a1ff3 +com.epson.scan.perfectionv500 3.7.4 (3.7.4) /Library/Image Capture/TWAIN Data Sources/EPSON Perfection V500.ds/Contents/MacOS/EPSON Perfection V500
0x11bd3000 - 0x11bd3ff3 +com.epon.scan.icelut 1.00 (1.00) /Library/Image Capture/TWAIN Data Sources/EPSON Perfection V500.ds/Contents/PlugIns/ICE LUT.bundle/Contents/MacOS/ICE LUT
0x11bd7000 - 0x11bd8ffd +com.epson.scan.icemaskfile 2.01 (2.01) /Library/Image Capture/TWAIN Data Sources/EPSON Perfection V500.ds/Contents/PlugIns/ICE Mask File.bundle/Contents/MacOS/ICE Mask File
0x152b9000 - 0x15452fe3 +com.epson.scan.ui 3.7.4 (3.7.4) /Library/Image Capture/TWAIN Data Sources/EPSON Perfection V500.ds/Contents/PlugIns/UI.bundle/Contents/MacOS/UI
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0x94f64000 - 0x95017fff libFontParser.dylib ??? (???) <FAD5E96D-CF93-CC86-6B30-A6594B930772> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x95018000 - 0x950f5ff7 com.apple.vImage 4.0 (4.0) <64597E4B-F144-DBB3-F428-0EC3D9A1219E> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x950f6000 - 0x9519dfe7 com.apple.CFNetwork 454.5 (454.5) <A7E78E62-0C59-CE57-73D2-C4E60527781C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x9520e000 - 0x9528efeb com.apple.SearchKit 1.3.0 (1.3.0) <9E18AEA5-F4B4-8BE5-EEA9-818FC4F46FD9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x953e7000 - 0x9581cff7 libLAPACK.dylib ??? (???) <5E2D2283-57DE-9A49-1DB0-CD027FEFA6C2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x9581d000 - 0x9582fff7 com.apple.MultitouchSupport.framework 204.9 (204.9) <B639F02B-33CC-150C-AE8C-1007EA7648F9> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x95830000 - 0x95a92ff7 com.apple.security 6.0 (36910) <32B8FA26-CD73-4C45-C15A-EF8406D51FCC> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x95b77000 - 0x95b88ff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <7A3862F7-3730-8F6E-A5DE-8E2CCEA979EF> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x95bc8000 - 0x95da3ff3 libType1Scaler.dylib ??? (???) <F9FEA41E-F079-87B8-04A9-7FF3B2931B79> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libType1Scaler.dylib
0x95da4000 - 0x95db2fe7 libz.1.dylib ??? (???) <7B7A02AB-DA99-6180-880E-D28E4F9AA8EB> /usr/lib/libz.1.dylib
0x95db3000 - 0x95db5ff7 com.apple.securityhi 4.0 (36638) <962C66FB-5BE9-634E-0810-036CB340C059> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x95db6000 - 0x95df8fe7 libvDSP.dylib ??? (???) <8F8FFFB3-81E3-2969-5688-D5B0979182E6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x95df9000 - 0x95e33ffb libFontRegistry.dylib ??? (???) <72342297-E8D6-B071-A752-014134129282> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x95e34000 - 0x95e3efe7 com.apple.audio.SoundManager 3.9.3 (3.9.3) <5F494955-7290-2D91-DA94-44B590191771> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x95e3f000 - 0x95e83fe7 com.apple.Metadata 10.6.2 (507.4) <DBCBAE7D-7B34-7806-C0B9-1E6E6D45562F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x95ea3000 - 0x95ea6fe7 libmathCommon.A.dylib ??? (???) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
0x96300000 - 0x96307ff7 com.apple.agl 3.0.12 (AGL-3.0.12) <6BF89127-C18C-27A9-F94A-981836A822FE> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x96361000 - 0x9636bffb com.apple.speech.recognition.framework 3.11.1 (3.11.1) <EC0E69C8-A121-70E8-43CF-E6FC4C7779EC> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x9636c000 - 0x964e3fef com.apple.CoreFoundation 6.6.1 (550.13) <AE9FC6F7-F0B2-DE58-759E-7DB89C021A46> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x9651d000 - 0x96641ff7 com.apple.CoreAUC 5.03.2 (5.03.2) <38C77DF1-6F98-4ABF-BE8F-ADA70E9C622D> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x96642000 - 0x96657fff com.apple.ImageCapture 6.0 (6.0) <3F31833A-38A9-444E-02B7-17619CA6F2A0> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x96658000 - 0x9665bffb com.apple.help 1.3.1 (41) <67F1F424-3983-7A2A-EC21-867BE838E90B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x9665c000 - 0x9669fff7 com.apple.NavigationServices 3.5.3 (181) <28CDD978-030E-7D4A-5334-874A8EBE6C29> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x966aa000 - 0x96866fef com.apple.ImageIO.framework 3.0.1 (3.0.1) <598CF4F9-7542-E1A7-26D2-584933497A2E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x96867000 - 0x96889fef com.apple.DirectoryService.Framework 3.6 (621.1) <3ED4949F-9604-C109-6586-5CE5F421182B> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x9688a000 - 0x96922fe7 edu.mit.Kerberos 6.5.9 (6.5.9) <73EC847F-FF44-D542-2AD5-97F6C8D48F0B> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x96923000 - 0x96930ff7 libbz2.1.0.dylib ??? (???) <495732E1-2AC4-44FC-E633-4CBCC503B924> /usr/lib/libbz2.1.0.dylib
0x96931000 - 0x9693bff7 libGL.dylib ??? (???) <76A207FE-889A-CF1B-AF9A-795EEE5A463E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x96c0f000 - 0x96cd9fef com.apple.CoreServices.OSServices 352 (352) <D9F21CA4-EED0-705F-8F3C-F1322D114B52> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x96ce7000 - 0x96d61fef com.apple.audio.CoreAudio 3.2.2 (3.2.2) <1F97B48A-327B-89CC-7C01-3865179716E0> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x96d62000 - 0x96dfffe3 com.apple.LaunchServices 362 (362) <8BE1C1A1-BF71-CE07-F3FB-6057D47AF461> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x96e00000 - 0x97167ff7 com.apple.QuartzCore 1.6.1 (227.8) <8B90AB08-46A4-1C5C-4E71-C6AB652477B9> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x97354000 - 0x97356ff7 com.apple.QuickTimeH264.component 7.6.3 (1591.3) /System/Library/QuickTime/QuickTimeH264.component/Contents/MacOS/QuickTimeH264
0x97357000 - 0x973a4feb com.apple.DirectoryService.PasswordServerFramework 6.0 (6.0) <BF66BA5D-BBC8-78A5-DBE2-F9DE3DD1D775> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x973a5000 - 0x973a5ff7 com.apple.vecLib 3.5 (vecLib 3.5) <17BEEF92-DF30-CD52-FD65-0B7B43B93617> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x973a6000 - 0x973ecff7 libauto.dylib ??? (???) <85670A64-3B67-8162-D441-D8E0BE15CA94> /usr/lib/libauto.dylib
0x97424000 - 0x9742afff com.apple.CommonPanels 1.2.4 (91) <2438AF5D-067B-B9FD-1248-2C9987F360BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x9742b000 - 0x9744fff7 libJPEG.dylib ??? (???) <649E1974-A527-AC0B-B3F4-B4DC30484070> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x97f7b000 - 0x97f7bff7 com.apple.CoreServices 44 (44) <AC35D112-5FB9-9C8C-6189-5F5945072375> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x97f7c000 - 0x97fecff3 com.apple.AppleVAFramework 4.7.5 (4.7.5) <464A915D-E670-FA22-7799-454259D42B82> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x97fed000 - 0x98191feb libSystem.B.dylib ??? (???) <D45B91B2-2B4C-AAC0-8096-1FC48B7E9672> /usr/lib/libSystem.B.dylib
0x98192000 - 0x9848bfef com.apple.QuickTime 7.6.3 (1591.3) <803CC5FD-2369-83B5-795D-A8963620EFAC> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x9848c000 - 0x98498ff7 libkxld.dylib ??? (???) <3D2C5BA3-6A8D-C861-B346-0E19942D9AF1> /usr/lib/system/libkxld.dylib
0x98948000 - 0x98d5eff7 libBLAS.dylib ??? (???) <C4FB303A-DB4D-F9E8-181C-129585E59603> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x98d5f000 - 0x98e8bfe3 com.apple.audio.toolbox.AudioToolbox 1.6.1 (1.6.1) <C226DF5C-35B0-98B8-95ED-FE5FE24E62C8> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x98e8c000 - 0x98eaaff7 com.apple.CoreVideo 1.6.0 (43.1) <1FB01BE0-B013-AE86-A063-481BB547D2F5> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x98eab000 - 0x9902dfe7 libicucore.A.dylib ??? (???) <2B0182F3-F459-B452-CC34-46FE73ADE348> /usr/lib/libicucore.A.dylib
0x9902e000 - 0x990bffe7 com.apple.print.framework.PrintCore 6.1 (312.3) <6D4322AF-703C-CC19-77B4-53E6D3BB18D4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x990f9000 - 0x9912eff7 libcups.2.dylib ??? (???) <BE4E095C-EECA-017E-11AA-C65F4D2B15C8> /usr/lib/libcups.2.dylib
0x9916d000 - 0x9917dff7 libsasl2.2.dylib ??? (???) <C8744EA3-0AB7-CD03-E639-C4F2B910BE5D> /usr/lib/libsasl2.2.dylib
0x9917e000 - 0x99200ffb SecurityFoundation ??? (???) <29C27E0E-B2B3-BF6B-B1F8-5783B8B01535> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x99237000 - 0x99287fe7 libGLU.dylib ??? (???) <659ADCA2-10EC-59BD-1B0A-4928A965F1D1> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x99288000 - 0x99288ff7 com.apple.ApplicationServices 38 (38) <8012B504-3D83-BFBB-DA65-065E061CFE03> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x99289000 - 0x99289ff7 com.apple.Accelerate.vecLib 3.5 (vecLib 3.5) <3E039E14-2A15-56CC-0074-EE59F9FBB913> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x9928a000 - 0x99380ff7 libGLProgrammability.dylib ??? (???) <82D03736-D30C-C013-BBB1-20ED9687D47F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x99381000 - 0x99395fe7 libbsm.0.dylib ??? (???) <14CB053A-7C47-96DA-E415-0906BA1B78C9> /usr/lib/libbsm.0.dylib
0x99405000 - 0x99533fe7 com.apple.CoreData 102.1 (250) <F33FF4A1-D7F9-4F6D-3153-E5F2588479EB> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x99534000 - 0x9960eff3 com.apple.DesktopServices 1.5.3 (1.5.3) <DA02AC94-7B0C-BD75-2305-C46A307A5FB0> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x9978e000 - 0x997f8fe7 libstdc++.6.dylib ??? (???) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <D45B91B2-2B4C-AAC0-8096-1FC48B7E9672> /usr/lib/libSystem.B.dylib
Model: MacBookPro5,2, BootROM MBP52.008E.B05, 2 processors, Intel Core 2 Duo, 2.8 GHz, 4 GB, SMC 1.42f4
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.91.19)
Bluetooth: Version 2.2.4f3, 2 service, 0 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Network Service: Parallels Shared Networking Adapter, Ethernet, en2
Network Service: Parallels Host-Only Networking Adapter, Ethernet, en3
Serial ATA Device: Hitachi HTS545050B9SA02, 465.76 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: USB Mass Storage Device, 0x14cd, 0x8168, 0x24100000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000
USB Device: EPSON Scanner, 0x04b8 (Seiko Epson Corp.), 0x0130, 0x26400000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8217, 0x06110000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000When I first moved to Snow Leopard, my old drivers were not compatible, either.
However, I found that my Epson perfection worked perfectly with Snow Leopard's
Image Capture. No other drivers were needed. In fact, it worked so well that
I never bothered to install the Epson driver that was eventually released.
If it works as well for you, consider uninstalling your existing epson software.
Message was edited by: EZ Jim
Mac Pro Quad Core (Early 2009) 2.93Ghz w/Mac OS X (10.6.4) MacBook Pro (13 inch, Mid 2009) 2.26GHz (10.6.4)
LED Cinema Display G4 PowerBook 1.67GHz (10.4.11) iBookSE 366MHz (10.3.9) External iSight -
Epson scan crashes down perfection v500 photo
Hi
I just bought a new Epson perfection v500 photo scanner.
I installed the software. I can open Epson Scan, but when I want to scan it crashes immediately.
I made some research, I installed the new pilot from mac and epson.
I downloaded the lastest version available on Epson web page.
http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid= 88368&prodoid=63070478&infoType=Downloads&platform=Macintosh
It is the same systematic problem every time even after several updates.
I know I can use image capture, but it doesn't let me use the ICE technology... which is frustrating.
So either there is a solution either image capture integrate ICE technology in the software.
Please help.
I got this message when Epson Scan closes:
Process: EPSON Scan [821]
Path: /Applications/EPSON Scan.app/Contents/MacOS/EPSON Scan
Identifier: com.epson.scan.standalone
Version: 3.7.1 (3.7.1)
Code Type: X86 (Native)
Parent Process: launchd [130]
Date/Time: 2011-10-03 15:09:20.437 -0400
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 311908 sec
Crashes Since Last Report: 12
Per-App Interval Since Last Report: 1101 sec
Per-App Crashes Since Last Report: 12
Anonymous UUID: 2416BBF8-2EBF-46B5-A287-F06EA8BC22D7
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x964d5e00 CFStringGetLength + 80
1 com.apple.CoreFoundation 0x964ea3bf CFStringCompareWithOptionsAndLocale + 47
2 com.apple.CoreFoundation 0x964ea385 CFStringCompareWithOptions + 53
3 com.apple.CoreFoundation 0x964ea340 CFStringCompare + 64
4 com.epson.scan.eptif 0x1528ac21 SearchProfileWithFilenameProc(CMProfileIterateData*, void*) + 137
5 ColorSyncDeprecated.dylib 0x9457f38b profileIterateCallback + 1144
6 com.apple.ColorSync 0x944c9f69 ColorSyncProfileCacheIterateProfiles + 2902
7 ColorSyncDeprecated.dylib 0x9457eeff CMIterateColorSyncFolder + 79
8 com.epson.scan.eptif 0x1528a694 GetFSSpecOfICCProfile(unsigned char*, FSSpec*) + 152
9 com.epson.scan.eptif 0x1528a859 CBase::GetColorProfile(char*) + 221
10 com.epson.scan.eptif 0x1528dfd9 CBaseMac::DoCheckLimit(FFmtType, FFMT_INFO*) + 103
11 com.epson.scan.eptif 0x15270f81 EPScanEntry + 637
12 com.epson.scan.ui 0x14fdd163 CFilePlugIn::DoCheckLimit(PLUGIN_INFO*, void*) + 701
13 com.epson.scan.ui 0x14fe03b7 CFilePlugIn::DoTWCheckLimit(unsigned long, unsigned long) + 495
14 com.epson.scan.ui 0x14fe0abe CFilePlugIn::SinglePgImgProc(unsigned long, unsigned long, unsigned long) + 356
15 com.epson.scan.ui 0x14fe0bb9 CFilePlugIn::cbImageProc(unsigned long, unsigned long, unsigned long) + 139
16 com.epson.scan.utwb 0x153ca131 CIF::CheckMltPgLimit(TW_IMAGEINFO*) + 121
17 com.epson.scan.utwb 0x153ca3fb CIF::DoMemTransfer() + 205
18 com.epson.scan.utwb 0x153cad0c CIF::StartScan() + 44
19 com.epson.scan.ui 0x14f47014 CScannerIF::StartScan() + 64
20 com.epson.scan.ui 0x14fb5277 CMainDialog::StartScanning() + 263
21 com.epson.scan.ui 0x14ed015b CUIControl::UIStartScanning() + 59
22 com.epson.scan.ui 0x14ecf37d CUI::IUIStartScanning() + 73
23 com.epson.scan.ui 0x14fc06b9 CMainDialog::ScanningProc() + 143
24 com.epson.scan.ui 0x14fb55fe CMainDialog::ProcessEvent(EventRecord*, bool*, short*) + 676
25 com.epson.scan.ui 0x14f019e2 CAdvancedDialog::ProcessEvent(EventRecord*, bool*, short*) + 242
26 com.epson.scan.ui 0x14ed03a8 CUIControl::UIProcessEvent(EventRecord*) + 234
27 com.epson.scan.ui 0x14ecf41a CUI::IUIProcessEvent(EventRecord*) + 82
28 com.epson.scan.standalone 0x00004e45 CStandAlone::EventLoop() + 495
29 com.epson.scan.standalone 0x0000517a CStandAlone::Run() + 782
30 com.epson.scan.standalone 0x0000551f main + 295
31 com.epson.scan.standalone 0x00001e6e _start + 228 (crt.c:272)
32 com.epson.scan.standalone 0x00001d89 start + 41
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x99012382 kevent + 10
1 libSystem.B.dylib 0x99012a9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x99011f59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x99011cfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x99011781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x990115c6 start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xa06f18ac ebx: 0x964d5dc1 ecx: 0x00000000 edx: 0x00000007
edi: 0x001f86a0 esi: 0x00000000 ebp: 0xbfffca68 esp: 0xbfffca50
ss: 0x0000001f efl: 0x00010283 eip: 0x964d5e00 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Binary Images:
0x1000 - 0x46ff7 +com.epson.scan.standalone 3.7.1 (3.7.1) /Applications/EPSON Scan.app/Contents/MacOS/EPSON Scan
0x67000 - 0x6dff7 org.twain.dsm 1.9.4 (1.9.4) <1EF840DB-CB48-5207-7535-D82EBC0FCD5F> /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
0x11edb000 - 0x11ef3ff3 +com.epson.scan.perfectionv500 3.7.4 (3.7.4) /Library/Image Capture/TWAIN Data Sources/EPSON Perfection V500.ds/Contents/MacOS/EPSON Perfection V500
0x14ecd000 - 0x15066fe3 +com.epson.scan.ui 3.7.4 (3.7.4) /Library/Image Capture/TWAIN Data Sources/EPSON Perfection V500.ds/Contents/PlugIns/UI.bundle/Contents/MacOS/UI
0x15146000 - 0x15192fc7 +com.epson.scan.epjpg 3.7.2 (3.7.2) /Library/Image Capture/TWAIN Data Sources/EPSON Perfection V500.ds/Contents/PlugIns/File Format/JPEG.bundle/Contents/MacOS/JPEG
0x151bf000 - 0x151ebff3 +com.epson.scan.epmtif 3.7.2 (3.7.2) /Library/Image Capture/TWAIN Data Sources/EPSON Perfection V500.ds/Contents/PlugIns/File Format/Multiple TIFF.bundle/Contents/MacOS/Multiple TIFF
0x15207000 - 0x15246fd3 +com.epson.scan.eppdf 3.7.2 (3.7.2) /Library/Image Capture/TWAIN Data Sources/EPSON Perfection V500.ds/Contents/PlugIns/File Format/PDF.bundle/Contents/MacOS/PDF
0x1526d000 - 0x152a5ff3 +com.epson.scan.eptif 3.7.2 (3.7.2) /Library/Image Capture/TWAIN Data Sources/EPSON Perfection V500.ds/Contents/PlugIns/File Format/TIFF.bundle/Contents/MacOS/TIFF
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0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
Model: iMac6,1, BootROM IM61.0093.B07, 2 processors, Intel Core 2 Duo, 2.16 GHz, 2 GB, SMC 1.10f2
Graphics: NVIDIA GeForce 7600 GT, NVIDIA GeForce 7600 GT, PCIe, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x87), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD2500JS-40TGB0, 232,89 GB
Parallel ATA Device: MATSHITADVD-R UJ-85J
USB Device: EPSON Scanner, 0x04b8 (Seiko Epson Corp.), 0x0130, 0xfd300000 / 3
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8501, 0xfd400000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8206, 0x7d100000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8240, 0x7d200000 / 3
USB Device: Hub in Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x1003, 0x1d100000 / 2
USB Device: USB-PS/2 Optical Mouse, 0x046d (Logitech Inc.), 0xc03d, 0x1d110000 / 4
USB Device: Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x020c, 0x1d130000 / 3
FireWire Device: OEM ATA Device 00, G-TECH, Up to 800 Mb/secThey are not tied in together. I can tell you that I am using Eposon Scan and the Copy Utility with no issues. You don't mention what Epson scanner model nor which OS you are using. What version of the scanner driver do you have? You have this?
http://support.apple.com/kb/DL1398 -
After upgrading to Mavericks I find that the Epson Scan software will no longer run so I cannot now use my Epson Perfection V500 Photo scanner. Is there a solution to this? If not can I delete Mavericks and go back to Mountain Lion?
Hi...
Epson is working on new drivers / software for this scanner.
Until then, you can perform basic scanning from Image Capture.
Or go for 3rd party app. like vuescan.
Regards
Dennis -
ICA Scanner Driver gives poor quality scans Epson Perfection 1660 Photo
The controls on the ICA Scanner Driver for the Epson Perfection 1660 Photo scanner are very crude, and it's difficult if not impossible to get the quality I used to get with the previous Epson Scan driver. Where there used to be Levels, Curves, and Zoom controls, now there are only crude Brightness and Contrast sliders. Is there any way I can get more control over levels and curves, and zoom in on an image to fine tune the cropping, like I used to do with Epson Scan? Or will I have to buy a current model scanner? The Epson Scan program for the Perfection 1660 scanner is no longer compatible with Mac OS X 10.7.
I bought Vuescan 12 years ago, got the professional version. I have used it on Mac's and a PC or two. I have been through a dozen or more scanners over the years, upgraded OS's a hefty number of times as well. And it still works like a champ.
Best $40 I ever spent. (what it cost back then for Pro...)
You can go to his site, and try Vuescan for free before you buy. Not a big software company, just a guy who loves scanners, and his son. And he's been offering the software a long, long time, and updates the product constantly.
www.hamrick.com -
Photoshop CS6 will not allow me to scan pictures with my EPSON Perfection 2480 PHOTO scanner like it did when I used Photoshop CS2. Although I downloaded the newest driver (EPSON Scan 3.07A), and placed it's plugin directly into Photoshop CS6 Plug-ins Folder, it is still not showing up in the Import/ Import Images from Device menu option. Is there a way to get this to work? Granted, I am able to use EPSON Scan outside of Photoshop, but I'd rather just scan while in Photoshop CS6. (I am using on a Mac using OS X version 10.9.4 Mavericks.)
Definitely read this article: Get your scanner to work with Photoshop CS6 | Macworld
More than likely your Twain driver is 32-bit and Photoshop CS6 is pure 64-bit. So you should look at the ideas in this article.
Gene -
Epson Stylus CX5400 - Epson Scan error dialog won't go away using OS10.4.3
I have 2 user accounts set up (both Admin) and, after setting up my printer and installing the epson software, I get an error dialog for the 2nd account that says, "Epson Scan cannot be started...". There's a Yes and No button to open the troubleshooting assistant but they are unclickable.
I spent 2 hours on the phone with Epson and finally got the message to go away for the 2nd account. However, today when I logged in, it's now appearing for the main account. Again, you can't get rid of it. I tried uninstalling, reinstalling and all that stuff with Epson on the phone last night with no success. At this point, I don't even care if I can use the scanner I just want to get rid of the error dialog. Please help!
Mac Mini 1.42GHz Mac OS X (10.4.4) 1 GB RAMmjj,
Same thing with an older Epson Perfection 1200, two users (one admin and one not), in OSX 10.3.9. At least I can get rid of the dialog box.
Epson Scan works fine for the admin user. Epson were useless, "check the cable" they said. And re-install the software.
If you have any advice from Epson about getting it, even temporarily, working, I'd be delighted. -
Epson V370 scanner usable ONLY by Epson Scan?
My old Epson Perfection 3200 scanner has developed some vertical scratches and I am replacing it with a new Epson Perfection V370 Photo. It has a USB interface. I'm running Mac OS X 10.7.4, and the box says it is compatible with 10.5.x, 10.6.x, 10.7.x and 10.8.x. I did a default installation with the CD, i.e. installed everything. I rebooted.
The scanner is visible in the USB tree in System Information.
The scanner works with Epson's own supplied software, Epson Scan.App.
However:
--it is not visible in Image Capture
--it is not visible in System Preferences Print and Fax (which continues to show the old scanner, Epson Perfection 3200, and shows no scanners available to add if I try to add one)
--is is not visible in Hamrick VueScan
EPSON Perfection V37/V370:
Product ID: 0x014a
Vendor ID: 0x04b8 (Seiko Epson Corp.)
Version: 1.00
Speed: Up to 480 Mb/sec
Manufacturer: EPSON
Location ID: 0x26230000 / 3
Current Available (mA): 500
Current Required (mA): 2I just purchased an Epson Perfection 370 today, and got it working with the latest version of VueScan. The solution was to download and install the most recent driver package from Epson.
Here's my environment:
- MacBook Pro 15", Late 2008 / 2.66 GHz Intel Core @ Duo
- OSX 10.9.4
- Hamrick VueScan 9.4.37 (from download vuex3294.dmg )
- Epson Perfection v370, with drivers from Epson15872.dmg, obtained from opendrivers.com
At this instant the scanner does not show up in Image Capture, or in the Printers & Scanners control panel. These are minor quibbles to me, Hamrick VueScan is the BEST scanner software I've ever encountered. Hope this helps! -
"Epson Scan cannot be started" *sigh* PLEASE HELP!
Hi there-
I've been scouring these forums over and have found plenty of problems over scanning with an Epson scanner, however; nearly all are related to an OS update and mine is not. I am a seasoned Mac user, but a scanner newbie. I have seen several suggestions of using applications other than the bundled EPSON Scan, but I'd sure like to keep using what I've paid for already! After initially installing all bundled software (sorry, I got my wife and I a 4490 Perfection for Christmas), checking permissions in "Get info" for all 3 users and making sure it ALL worked for ALL users: the new scanning life was good for all. Sometime last month things went awry. Only I cannot use the scanner and I get the warning seen in this "Subject" title every time I switch to my account (I work in a non-Administrator account). Curiously, the other accounts get the same warning but still are able to use the scanner with all of Epson's software. I'd go to Epson for answers except that, again, all the other posts report that as futile and this is the best tech community in the world (sorry for the a** kissing, but it is true).
iMac G4 Mac OS X (10.3.9)Thank you Tom, though I can feel my frustrations growing with your story of constant "maintenance". Did you finally give up on the Epson? Until now, I've always had great luck (and satisfaction) with their products.
MonK- I am the admin., I do all my regular usage on anther "user" account. When I finally pried my stubborn fingers away from Sonnet modified OS8.6 boxes and bought something to run "X" on, the Mac pundits of the day (MacWorld, MacAddict) advised setting up your box in that manner. As I stated in my original post: "I work in a non-Administrator account". Is this not the correct way to use OSX? I have the scanner "plugged directly in the USB socket on the computer itself" and I have done the other steps you suggested plus running Disk Warrior and deleting pref files.
Thank you both very much for your replies to my problem. -
Digital ICE epson scan (professional mode) does not work
Hello,
I am running the latest Mountian Lion OS on my IMAC and have recently started running some test scans with my Epson Perfection V700 scanner. The supplied Epson software , Epson Scan offers a variety of operating modes, "professional mode" offering the most features. Professional mode offers Digital ICE as an option, however when selected, the Digital ICE does not work.I have compared scans with and without digital ICE and they are exactly the same. Scratches and dirt are not removed by the scan.
If I select a more basic mode ("Home Mode") Digital ICE does work. But this other mode does not offer the range of options offered in porfessional mode.
Has anyone out there used Epson Scan software? Has anyone else experienced this problem? Is there other scanning software out there which could fully exploit the features of the Epson scanner I have? I tried Vuescn and it does not seem to be compatible with my scanner, so that is off the table.
DeanYou should first read the user manual that came w/your scanner and/or contact Epson tech support.
How is the scanner connected to your iMac? USB cable? Wireless? Firewire?
Has anyone out there used Epson Scan software?
I have an Epson scanner. It only work when it's connected directly to my iMac via USB cable.
Has anyone else experienced this problem?
Initially.
Is there other scanning software out there which could fully exploit the features of the Epson scanner I have?
http://support.apple.com/kb/PH11070 OS X Mountain Lion: Troubleshoot a network printer
http://support.apple.com/kb/PH11143 OS X Mountain Lion: Reset the printing system
http://support.apple.com/kb/HT3669 Printer and scanner software available for download
What to do when you can't print/scan
Sometimes, installing the GIMP drivers help with printing/scanning issues: http://gimp-print.sourceforge.net/MacOSX.php -
Epson scan sees scanner but vue scan does not
I have a V550 Perfection Epson scanner. I can scan with Epson Scan but VueScan doesn't see it. Printer/Scanner pref pane doesn't see it. Image capture doesn't see it. About this Mac system report shows it is plugged to the USB port. I just installed latest drive from Epson. What can I do to get Vuescan to see it?
I have the latest version of Vuescan but why don't these see the scanner either? (Printer/Scanner pref pane doesn't see it. Image capture doesn't see )it.
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I recently installed Mavericks on my MacBook Pro, but lost ability to use the Epson Scan application, any ideas when this will be available?
Same problem with my Epson Perfection 4990Photo. Contact Epson did not help. Before re-install of the Epson software, removal „Epson Scan” from the library of the MAC was not enough. Somewhere there are still hidden old and new drivers that work against each other. I have now with Finder, all sought with the name Epson and removed from the HD where the OS is on. Then I downloaded the latest software from Epson. It can not be opened because it comes from "an unknown supplier". It can still be forced open by using "finder" to go and "ctrl" key button. Then click on the file and "open" in the new window. Now one can just install and fortunately everything works back to your liking.
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