Epson scanner 3170 driver Mac10.8.1

Epson state I have to use Apple driver for this scanner. Where do I find it or where can I down load it from
Or is there any other Driver I can use
HELP

Epson state I have to use Apple driver for this scanner. Where do I find it or where can I down load it from
Or is there any other Driver I can use
HELP

Similar Messages

  • Problem with Epson Photo 3170 Scanner

    Hi,
    I bought a new Apple and installed Mac OS X 10.6.8 and my epson photo 3170 scanner is not working.
    I read here that my scanner is supported -> http://support.apple.com/kb/HT3669#epson
    I did Software update and downloaded the latest version, but still doesnt work.
    I also installed Roseta, but i cant find the option in Photoshop (using control+i) it only gives me option for 32bit mode.
    any ideas?
    thanks ;-)

    This is the latest update, not supporting 10.6.x, so i turned to apple, but didn't work either.
    TWAIN Driver and EPSON Scan Utility v2.77A
    Intel-based Macs with OS X (v10.5 - 10.5.x) compatible,
    http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?oid=25021&prodoid=35836 301&BV_UseBVCookie=yes&infoType=Downloads&platform=Macintosh&x=22&y=13

  • Driver for Epson Perfection 3170 Photo

    I have an Epson Perfection 3170 Photo scanner.  It is a fine scanner that has served me well for many years through many different operating systems, Windows as well as Mac OS X.
    The scanner software is no longer supported by Epson for OS X Lion.  The only way I can now san is by using the drivers that are built into the OS.  I can access the scanner either through System Preferences/Print & Scan, or use Image Capture.
    Unfortunately, all the scans are of an extremely poor quality.  I can no longer scan fibrant colors or stong blacks, the entire scan is now murky and all colors as well as the blacks and greys are faded. 
    Does anybody have the same experience?  Is there a solution to this?
    Thanks in advance.

    After upgrading from Snow Leopard to Lion, I have the same problem now with my Perfection 3170. I have installed all of the available updates and new ICA scan update. Even tho' it installed a new Epson scan, it would not acknowledge my scanner. From an output point of view, VueScan is not much better but I object to having to pay for something that was free and working when I bought the scanner. However, there is a manual work around in Image Capture that will get you closer to the original scanned source. After the source has been overview scanned, alter the scan parameters. I change "IMAGE CORRECTION" from None to Manual. This brings up 4 individual measurements. All 4 markers or indicators should be in the centre position. Using the indicators like a ruler, make these changes: Brightness - 1.5 to the left of centre (-1.5), Tint: .5 left of centre (-.5), Temperature leave as is, and Saturation: .5 to the right of centre (+.5). Then Scan. The resultant scan is pretty close to OK. In photoshop, I reduce the Cyan and Magent by 10% and the Yellow by 5% and I find that my white is now white according to the info box (0C, 0M, 0Y, 0K). Until Epson can supply a lion compatible driver for this printer I will be using this workaround. Hope this helps you get decent scans again.

  • I Have a Macbook Pro that does not have a disk drive.  How do I install the Adobe Photoshop Elements 11 that came with the Epson scanner I purchased.  I registered the S/N and I can't find the Free download anywhere only trials.

    I Have a Macbook Pro that does not have a disk drive.  How do I install the Adobe Photoshop Elements 11 that came with the Epson scanner I purchased.  I registered the S/N and I can't find the Free download anywhere only trials.

    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7
    Lightroom:  5.7.1| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • HT1338 epson scanner perfection 1640 SU folder is not writeable seem to happen after mountian lion upgrade .epson site says get the driver from apple. apple says no updates available.

    epson scanner perfection 1640 SU <folder is not writeable> seem to happen after mountian lion upgrade .epson site says get the driver from apple. apple says no updates available. I had this problem the last time I upgraded but I do not recall how I fixed it.

    Hello Achates:
    I did not read the rather long post. If you wish to reinstall OS X 10.4, use your software install DVD. Backup is essential. To minimize your risk, I would use an archive and install:
    http://docs.info.apple.com/article.html?artnum=107120
    In that way, you will have a fresh copy of OS X and your current settings will be preserved.
    Incidentally, I do not agree that the printer problem is best solved by reinstalling OS X. I have had HP printers for sometime and, on one occasion, had difficulty after an upgrade. HP technical support walked me through uninstalling all traces of the HP driver and then reinstalling.
    Barry

  • EPSON Scanner driver 3.03 (June 2007 release) for 4870

    This is just a quick FYI for anyone unfortunate enough to have to reinstall there epson scanner drivers. Recently my epson 4870 scanner stopped working with my computer, tried all the usual stuff, permissions, restarting, unplugging other stuff etc. to no avail. So I phoned epson support.
    They asked me to delete several epson related files in various folders - some files that I was asked to delete could not be found in the folders they asked me to look in. I pointed out that the driver software had an uninstall option, they said this wouldn't remove all the files.
    We emptied the trash, installed the new 3.03 software and restarted, plugging things back in, repairing permissions etc. It still didn't work, I pointed out that 'epson scanner monitor' was no longer in the applications folder - I was told this wasn't required.
    Curiously, in the apple system profiler under firewire the scanner seems to be shown as the letter 'G' manufacturer as just 'E' which I thought was strange. If I plug in using a USB cable it will display correctly under the USB list.
    To cut a long story short, we spent over an hour going over and over this process, changing firewire cables, trying different ports, redownloading software and in the end I was told to contact apple as it had to be a problem with my machine (and also as it wasn't a PC he couldn't help any further).
    I managed to dig out the original installer disk (epson scan, vers 2.0) that came with the machine several years ago, deleted previous files and reinstalled from that. It worked straight away, although I'm anticipating a few problems as this is so out of date.
    I wondered if anyone has had similar problems and had managed to find a better solution.

    I had a similar experience with the immediately previous version of EpsonScan, so I downloaded and installed 3.0.3 and things got worse. I then unplugged the scanner, uninstalled and reinstalled 3.0.3, thus far it is working. I hope it is not as buggy as 3.0.2

  • I installed OS X Mavericks and now my Epson Scanner Perfection Series V330 Photo refuses to open. Is there a new driver available? I am scanning my work for a book publication and I need my scanner urgently. I tried Image capture but scanner is not detect

    I installed OS X Mavericks and now my Epson Scanner Perfection Series V330 Photo refuses to open. Is there a new driver available? I am scanning my work for a book publication and I need my scanner urgently. I tried Image capture but scanner is not detected.

    Looks like all Epson scanners will fail under Mvrx. And who knows when an updated driver will be available. It's not as if they have had a while to do it already.
    After I noticed mine wouldn't work, I deleted my Workforce 610 and re-added it by pressing the + and instead of going for the IP versions that may pop up, that they say to do under normal conditions, select the Bonjour version. When you select the new printer/scanner in the Printers & Scanners Control Panel, then open the control window and then look in the dock and see if your printer is there. Right click on it and go to "Keep in Dock" for easy Access. In the printer panel there should be a little picture of a scanner on the right side. Click on it or type Commmand-3 and the built-in scanner software/utility will come up. After playing with it I think it's better than and there are some cool features that are not in the stock Epson software.
    Hope this helps.

  • Epson Scanner Driver

    First- I apologize if this is in the wrong place.
    Second- I have also been trying to contact Epson about this, but they are being completely unresponsive.
    I have recently upgraded to Leopard and, hence, my Epson Perfection 1250 driver is not compatible. I went to Epson's website and downloaded the Twain Driver and Epson Scan Utility v2.77A.
    The problem is when I run the installer for the driver, it hangs up with "48 Items Remaining" and, after thinking for a bit, comes up as Not Responding.
    I have tried a reboot, cold boot, even detached the computer from power, in order to give the driver a clean environment to install, but nothing seems to work. It still continues to hang.
    Has anyone else had this problem and, if so, how did you go about resolving it?
    Thank you in advance for any help!
    Jeff

    Had to upgrade to CS3.

  • Can't get Epson scanner to work

    I have an Epson Perfection 3170 scanner that I am trying to get to work under Arch.  I installed the sane and xsane packages and xsane reports "no devices available".  I tried downloading the driver for the Perfection 3170 from the Epson web site.  They have both iscan-2.10.0-1.c2.i386.rpm and iscan_2.10.0-1.tar.gz available.  I first tried compiling the code from the tar.gz package.  The ./configure worked OK but the make quickly failed, complaining about some errors in a C function call.  I next tried the .rpm file.  I unpacked it using rpmextract.sh into a temporary directory and then copied the files to the appropriate system directories.  This installed some new files such as /etc/sane.d/epkowa.conf, /usr/lib/sane/libsane-epkowa.so.1, etc.  I added epkowa to /etc/sane.d/dll.conf and commented out epson and epson2.  Still no luck.
    lsusb returns:
    Bus 001 Device 002: ID 04b8:0116 Seiko Epson Corp. GT-9400UF [Perfection 3170]
    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    sane-find-scanner returns:
    # sane-find-scanner will now attempt to detect your scanner. If the
    # result is different from what you expected, first make sure your
    # scanner is powered up and properly connected to your computer.
    # No SCSI scanners found. If you expected something different, make sure that
    # you have loaded a kernel SCSI driver for your SCSI adapter.
    # Also you need support for SCSI Generic (sg) in your operating system.
    # If using Linux, try "modprobe sg".
    found USB scanner (vendor=0x04b8 [EPSON], product=0x0116 [EPSON Scanner]) at libusb:001:002
    could not open USB device 0x1d6b/0x0002 at 001:001: Access denied (insufficient permissions)
    could not open USB device 0x1d6b/0x0001 at 005:001: Access denied (insufficient permissions)
    could not open USB device 0x1d6b/0x0001 at 004:001: Access denied (insufficient permissions)
    could not open USB device 0x1d6b/0x0001 at 003:001: Access denied (insufficient permissions)
    could not open USB device 0x1d6b/0x0001 at 002:001: Access denied (insufficient permissions)
    # Your USB scanner was (probably) detected. It may or may not be supported by
    # SANE. Try scanimage -L and read the backend's manpage.
    # Not checking for parallel port scanners.
    # Most Scanners connected to the parallel port or other proprietary ports
    # can't be detected by this program.
    # You may want to run this program as root to find all devices. Once you
    # found the scanner devices, be sure to adjust access permissions as
    # necessary.
    But, scanimage -L returns:
    [cbailey@mainpc temp]$ scanimage -L
    No scanners were identified. If you were expecting something different,
    check that the scanner is plugged in, turned on and detected by the
    sane-find-scanner tool (if appropriate). Please read the documentation
    which came with this software (README, FAQ, manpages).
    I reviewed various suggestions in https://wiki.archlinux.org/index.php/Sane
    I tried "# gpasswd -a myusername scanner"
    I looked in /lib/udev/rules.d/49-sane.rules.  It already contained the lines:
    # EPSON GT-9400UF | EPSON Perfection 3170 PHOTO
    ATTRS{idVendor}=="04b8", ATTRS{idProduct}=="0116", MODE="0664", GROUP="scanner", ENV{libsane_matched}="yes"
    I tried adding this line to /etc/sane.d/epkowa.conf
    usb 0x04b8 0x0116
    I tried removing all lines from /etc/sane.d/dll.conf except epkowa.  Also tried just epson and epson2.
    So far, nothing works.  scanimage -L always returns "No scanners were identified."
    Any suggestions?

    Here is some more info.  After reading lots of man pages related to SANE, I discovered that there are a few environment variables I can set to turn on to get some debugging info.  Here is what I got after setting those variables and running "scanimage -L" again:
    $ export SANE_DEBUG_DLL=128
    $ export SANE_DEBUG_SANEI_USB=128
    $ export SANE_DEBUG_EPKOWA=INFO
    $ scanimage -L
    [sanei_debug] Setting debug level of dll to 128.
    [dll] sane_init: SANE dll backend version 1.0.13 from sane-backends 1.0.24
    [dll] sane_init/read_dlld: attempting to open directory `./dll.d'
    [dll] sane_init/read_dlld: attempting to open directory `/etc/sane.d/dll.d'
    [dll] sane_init/read_dlld: using config directory `/etc/sane.d/dll.d'
    [dll] sane_init/read_dlld: done.
    [dll] sane_init/read_config: reading dll.conf
    [dll] add_backend: adding backend `epkowa'
    [dll] sane_get_devices
    [dll] load: searching backend `epkowa' in `/usr/lib/sane'
    [dll] load: trying to load `/usr/lib/sane/libsane-epkowa.so.1'
    [dll] load: dlopen()ing `/usr/lib/sane/libsane-epkowa.so.1'
    [dll] init: initializing backend `epkowa'
    message.c:98: [epkowa]{I} setting message level to 'INFO' (8)
    backend.c:152: [epkowa]{I} Image Scan! for Linux 2.29.3
    backend.c:153: [epkowa]{I} version 1.0.213
    backend.c:163: [epkowa][m] authorisation not supported
    cfg-obj.c:618: [epkowa]{I} /usr/share/iscan-data/net: No such file or directory
    cfg-obj.c:618: [epkowa]{I} /usr/share/iscan-data/pio: No such file or directory
    cfg-obj.c:618: [epkowa]{I} /usr/share/iscan-data/scsi: No such file or directory
    cfg-obj.c:618: [epkowa]{I} /usr/share/iscan-data/usb: No such file or directory
    cfg-obj.c:618: [epkowa]{I} /usr/share/iscan-data/interpreter: No such file or directory
    cfg-obj.c:618: [epkowa]{I} /usr/share/iscan-data/fs-blacklist: No such file or directory
    cfg-obj.c:618: [epkowa]{I} /usr/share/iscan-data/option: No such file or directory
    cfg-obj.c:618: [epkowa]{I} /usr/var/lib/iscan/interpreter: No such file or directory
    cfg-obj.c:618: [epkowa]{I} ./epkowa.conf: No such file or directory
    cfg-obj.c:626: [epkowa]{I} using '/etc/sane.d/epkowa.conf'
    cfg-obj.c:371: [epkowa]{I} line: 'usb'
    [sanei_debug] Setting debug level of sanei_usb to 128.
    [sanei_usb] sanei_usb_init: marking existing devices
    [sanei_usb] sanei_usb_init: Looking for kernel scanner devices
    [sanei_usb] sanei_usb_init: can't stat /dev/usb/: No such file or directory
    [sanei_usb] sanei_usb_init: initializing libusb-1.0
    [sanei_usb] sanei_usb_init: Looking for libusb-1.0 devices
    [sanei_usb] sanei_usb_init: found libusb-1.0 device (0x04b8/0x0116) interface 0 at libusb:003:003
    [sanei_usb] store_device: add dn 0 with libusb:003:003
    libusb: error [_get_usbfs_fd] libusb couldn't open USB device /dev/bus/usb/003/001: Permission denied
    libusb: error [_get_usbfs_fd] libusb requires write access to USB device nodes.
    [sanei_usb] sanei_usb_init: skipping device 0x1d6b/0x0002 at 003:001: cannot open: Access denied (insufficient permissions)
    libusb: error [_get_usbfs_fd] libusb couldn't open USB device /dev/bus/usb/005/001: Permission denied
    libusb: error [_get_usbfs_fd] libusb requires write access to USB device nodes.
    [sanei_usb] sanei_usb_init: skipping device 0x1d6b/0x0001 at 005:001: cannot open: Access denied (insufficient permissions)
    libusb: error [_get_usbfs_fd] libusb couldn't open USB device /dev/bus/usb/004/001: Permission denied
    libusb: error [_get_usbfs_fd] libusb requires write access to USB device nodes.
    [sanei_usb] sanei_usb_init: skipping device 0x1d6b/0x0001 at 004:001: cannot open: Access denied (insufficient permissions)
    libusb: error [_get_usbfs_fd] libusb couldn't open USB device /dev/bus/usb/002/001: Permission denied
    libusb: error [_get_usbfs_fd] libusb requires write access to USB device nodes.
    [sanei_usb] sanei_usb_init: skipping device 0x1d6b/0x0001 at 002:001: cannot open: Access denied (insufficient permissions)
    libusb: error [_get_usbfs_fd] libusb couldn't open USB device /dev/bus/usb/001/001: Permission denied
    libusb: error [_get_usbfs_fd] libusb requires write access to USB device nodes.
    [sanei_usb] sanei_usb_init: skipping device 0x1d6b/0x0001 at 001:001: cannot open: Access denied (insufficient permissions)
    [sanei_usb] sanei_usb_init: found 1 devices
    [sanei_usb] sanei_usb_init: device 00 is libusb:003:003
    [dll] init: backend `epkowa' is version 1.0.213
    [dll] sane_get_devices: found 0 devices
    No scanners were identified. If you were expecting something different,
    check that the scanner is plugged in, turned on and detected by the
    sane-find-scanner tool (if appropriate). Please read the documentation
    which came with this software (README, FAQ, manpages).
    [dll] sane_exit: exiting
    [dll] sane_exit: calling backend `epkowa's exit function
    [dll] sane_exit: finished
    From those messages I see that sanei_usb found the scanner:
    [sanei_usb] sanei_usb_init: found libusb-1.0 device (0x04b8/0x0116) interface 0 at libusb:003:003
    [sanei_usb] sanei_usb_init: found 1 devices
    [sanei_usb] sanei_usb_init: device 00 is libusb:003:003
    but, then sane_dll reports
    [dll] init: backend `epkowa' is version 1.0.213
    [dll] sane_get_devices: found 0 devices
    The fact that sanei_usb found the scanner doesn't seem to get passed from sanei_usb -> epkowa -> sane_dll
    I wonder if this message from epkowa has something to do with it?
    backend.c:163: [epkowa][m] authorisation not supported
    Any suggestions?

  • I have an Epson scanner that is apparently no longer supported  because it is a PowerPC app.  It's a very good scanner that worked fine until I upgraded to OS Mountain Lion on my MacBook Pro.  Any suggestions on how I can continue to use it?

    I have an Epson scanner that is apparently no longer supported  because it is a PowerPC app.  It's a very good scanner that worked fine until I upgraded to OS Mountain Lion on my MacBook Pro.  Any suggestions on how I can continue to use it?

    For that model, Epson has this information:
    ICA Scanner Driver
    07/17/12
    Description: The latest Mac OS X ICA scanner driver for your Epson product is available only via Apple's Software Update. Here's how to get it:
    1. Connect the all-in-one or scanner to your Mac and power it on.
    2. Select the  menu, then Software Update.
    3. Follow the on-screen instructions to install the available updates.
    Note: Software Updates may find multiple updates for your system. You may choose to install all or some of the updates by clicking on Show Details.
    Compatible Systems: Mac OS X (v10.8.x)

  • I upgraded to 10.8.4 and now it won't let me use my Epson scanner, saying "power pc applications are no longer supported." How do I make it work?

    I upgraded to 10.8.4 and now I can' use my Epson scanner  I get a message saying, "ou can't open the application Epson Scan apps because Power PC applications are no longer supported." I also can't synch my old Palm Pilot for the same reason.
    How can I fix this?

    We need to sort out some facts here first:
    •  You cannot be running Mt. Lion on your iMac G5.  What Mac is it?  What is the Model Identifier listed in About This Mac; More Info; Hardware Overview
    •  What is the model of your Epson Scanner?
    •  Have you attempted to scan using Image Capture, located in your Applications folder?
    •  Your Palm Pilot software will only run in Snow Leopard; so depending upon which Mac you have, you will either have to:
    1)  partition your hard drive or add an external hard drive and install Snow Leopard into it to "dual-boot" when you want to access you Palm software, or
    2)  install Snow Leopard Server (now available from Apple for $20 telephone orders USA & Canda only) into Parallels 8 to run your Palm software in Mt. Lion:
                                  [click on image to enlarge]

  • I have upgraded to Mountain Lion and have found that some of my software no longer works, notably Image Browser and also the Epson Scanner Perfection 3490 software. Is there a 'patch' or way to allow me to use these programmes especially the scanner.

    I have upgraded to Mountain Lion and have found that some of my software no longer works, notably Image Browser and also the Epson Scanner Perfection 3490 software. Is there a 'patch' or way to allow me to use these programmes especially the scanner.

    Apple discontinued support for PowerPC apps with Lion, I think, so you're out of luck there. No patch coming, unfortunately. Best to upgrade whatever old applications you have or, since it seems like you're using some relatively old software, scout around for replacements that give you the functionality you need.
    Go to Apple menu > System Preferences > Print & Scan and select your scanner from the list--if it's not there you'll need to add it (start with the little plus icon). Once you have it in the list you can click on the Open Scanner button and a pretty barebones scanner driver will load for you. But Image Capture (as mentioned previously), found in your Applications folder, will probably do the job as adequately, or better, than your old scanner software.

  • Wish to purchase v600 epson scanner have heard conflicting opions on how to install.. use software cd that comes with scanner or use outside software lie nuvue

    wish to purchase v600 epson scanner  for my mac.. have heard conflicting  opinions on install..  use scanner's software cd or use outside software like nuvue ???

    Thanks Michael. Apologies for the slow reply I was away for a bit (holiday blitz at work and visiting family madness etc.etc.) back now, I set both options you requested to "never " and retried the CMS software with no change. 
    I do have progress of a sort though, as a test I took a separate test PC and put a clean install of Win7 on and loaded up the CMS software (it worked perfectly) and then took the version of ole32.dll off that machine and put it onto the computer I had built
    for her (using Linux) and...
    got a new error code. Darn I was so sure I had found a clever solution this time lol.
    Anyway now when the CMS fails it gives me a similar error but the offending module is "ntdll.dll" sooo... I tried taking the "working" version of ntdll.dll from the test box and moving it over (making sure to back up the existing ones
    first so I could put them back if needed) to her new PC and the PC would not boot. 
    It seems to want the original versions of a few Dynamic Link Libraries and if I could somehow give it those while not breaking Win7 it should theoretically work seeing as it no longer errors with ole32.dll. 
    ntdll.dll however seems necessary for Win7 to boot.
    So what I am wondering now is:
    Is there some way to have both versions of the DLL file in the system32 folder (bypassing the "cannot have two files with the exact same name in the same folder" thing) or rename the original DLL's something else and somehow make the CMS look for
    the new named versions so the system has the updated DLL's it needs to boot/run and the CMS has the old ones it wants to run or is there someway to have a self contained install of the CMS, say on a USB flash drive and give it it's own E:/windows/system32/needed
    dll's  path to the files it needs? 
    Willing to try any other options or settings you may have come up with as well.
    Thanks again for your reply and my apologies for not answering sooner.

  • "EPSON Scanner" file installed with OS X - Why?

    In /Library/Image Capture/Devices is an item named "EPSON Scanner"; its icon looks like a puzzle piece, with a camera on it. Get Info says it's an "Application (Universal)"; it's 6.3 MB in size. I've never owned an Epson scanner; this apparently came with OS X (10.4)? Do I need it for anything if I don't have an Epson scanner?

    Hello Graham Rogers! I've enjoyed reading your online
    Mac essays. Sorry to hear about the loss of your
    PowerBook.
    Oh, gosh. Blush, blush. Thanks. Standby for some more news on the PowerBook theft.
    I'm guessing that this is something that someone just
    tossed in to OS X on the assumption that a lot of
    people have Epson scanners. Like all those printer
    drivers that I don't need and didn't install.
    I am in two minds about these. Clearly, most of them we will not need, but there is no telling when we might need one. A simple case in point is when, in my office, the venerable HP DeskJet 920C packed up (for which I had not needed an extra driver) and a replacement Epson was wheeled in. Unlike my Windoze using colleagues, I just switched in an instant, no CDROM required.
    So I tend to leave this stuff alone.
    I prefer to keep my System installation trimmed down
    Me too, and that is why I reinstall and choose not to have all the different language packs. That saves a fair amount of space.
    These are, after all, personal computers.

  • How to get PE6 to recognize Epson scanner again?

    Another forum told me the solution to having bogus empty folders appear in my Library Preferences folder daily was to trash the TWAIN for my Epson Perfection 1240U scanner. They said it wasn't needed anyway. Well, they were right about the solving the Epson bug. But they were wrong about it not being needed! The scanner no longer worked. I downloaded the correct driver and TWAIN again from Epson and reinstalled, twice. It never appears in Elements when I go to Import - where it used to - along with 2 PICT sources and Frame from Video. I can't seem to find where the installer put the driver and TWAIN or where that folder is in Elements with the four files in it.
    I can use the Epson Scan software separately but have to go thru many more steps now to find the scanned (numbered) image and then process it in Elements 6. How do I get it to appear at Imports in Elements 6 again as it used to before this debacle?  Not getting much help from Epson.

    Is anyone going to assist me on this?  I have now spent hours on the phone to both Epson and Adobe support with no results. Neither one seems able to tell me exactly WHERE Epson installs the TWAIN and where the Elements IMPORT folder is - so I can put all the software together and hope it works again! (My searches cannot find either.)  I have established that although Elements 6 will not recognize the Epson scanner in IMPORTS on either of my Macs it will recognize it in Elements 3, which I upgraded from a year ago. But after the upgrade to 6 it worked fine until I was foolishly instructed to trash the TWAIN. So it appears to be a bug between v. 3 and v.6 and perhaps the latest upgrade to Leopard.

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