Epson scanner and image capture: blank white image

I've been trying to make an epson perfection 1670 scanner work on an iMac running 10.6.4
Since epson no longer specifically supports this model I am going to Image Capture and the epson drivers supplied by Apple. I have downloaded/installed the updated drivers twice (once via software update and once manually from apple support).
I can get image capture to recognize the scanner and perform preview and full scans.
The frustrating thing is that the image generated is completely blank; a white page. I have tried using the scanner and image capture on two other mac's (macBook pro, macBook) both running 10.6.4 and both of these produce the same white page (although they do recognize the scanner).
I thought the scanner may have finally broken so i tested it on another (old) iMac G3 running os x 10.4.11 and epson's scanning utility; it worked fine and made a nice scan.
I have tried to get epson's scanning utility to work under 10.6.4 by reinstalling it; I can get it to startup and run the scanner but it too produces a blank white image!
I conclude there is some basic software incompatibility between the drivers and os x 10.6.4. Its odd that the drivers and image capture can run the scanner but cannot send an image to the computer.
The epson driver in the latest apple update is version 5.2.5 (Copyright 2003 ???) while the latest driver on the epson site (for image capture) is 5.3. Tried to download the epson driver and got file not found (*!%#?&).
done what I can; any suggestions?

I had the same problem with my Epson 1260 scanner. The "updated" drivers provided by both Apple and Epson produced the exact same result - blank white pages, or if anything showed up at all, it would be all chopped up and skewed, like it had gone through a shredder. Trying to adjust the brightness and other slider settings made no difference.
After wrestling with it for a week, I finally found a solution. First make sure Rosetta is installed. Use the old PowerPC Epson TWAIN driver from 2003; with the filename EPSON TWAIN 5.ds. Put it in the folder /Library/Image Capture/TWAIN Data Sources/.
Then, don't use Image Capture. Download Graphic Converter. Set it to open in Rosetta mode. Then you can use Graphic Converter's File -> Acquire -> TWAIN Acquire... menu command to scan using the old EPSON TWAIN driver.

Similar Messages

  • I have used Image Capture to scan images/documents and then saved them as either PDFs or PNG files.  For some reason, just this past week Image Capture will no longer save the file.  It scans, and the Scan Results window pops up, but it won't save file.

    I have used Image Capture to scan images/documents and then saved them as either PDFs or PNG files.  For some reason, just this past week, Image Capture will no longer save the file.  It scans, and the Scan Results window pops up, but it won't save file.
    The file name has no special character in it, just letters and no spaces.
    I have done this in the past and it has worked, but now it will not.
    I have not upgraded any software, that I am aware of.
    After scanning, the Image Capture pops up the Scan Results with the file name in the window, but neither the Scan Results nor the Image Capture window responds to inputs.  The Image Capture window is frozen, with only the "Overview" and "Cancel" buttons active (but non-responsive).
    Is this a software issue or a scanner hardware issue?  I am using a HP Photosmart C6200 series printer/scanner on a network using a Time Capsule airport.
    Thanks.

    I had the same problem.
    Got a 90% fix.  Apparently the Mavericks preferences won't work with Yosemite, so I just deleted the Image Capture preferences.
    Unfortunately, the "Scan to" folder seems to be permanently set to the Pictures folder.
    1.  Quit Image Capture
    2.  Go to Finder > Go > Home, which opens up your home folder (named after your user name)
    3.  Open Library > Preferences > com.apple.ImageCapture.plist - Drag this file to the Trash
    4.  Start "Image Capture", click "Details" and change all your settings as you prefer
    5.  Quit and restart "Image Capture".   Notice it remembers all your settings except "Scan to" folder.  It insists on saving to "Pictures".
    That's as far as I was successful.  I tried changing the "Scan to" folder to "Desktop", but on launch, Image Capture always sets it back to "Pictures".
    This is what I tried:
    6.  Download and install "Pref Setter" from http://www.nightproductions.net/prefsetter.html
    7.  Quit "Image Capture".  Right-click on "com.apple.ImageCapture.plist" and open with Pref Setter.
    8.  Search for "Pictures", which finds "~/Pictures" (the tilde character at the start means your home directory).
    9.  Double-click on "~/Pictures" and change it to the folder you prefer.  I like "~/Desktop"
    10. Choose File > Save then Quit from Pref Setter.  Note that re-opening the plist file still shows "~/Desktop"
    11. Start up "Image Capture" -- on startup, "Image Capture" sets "Scan to" folder to "Pictures"
    I consider this a bug.

  • How to use Image Capture to transfer images and video from Iphone

    I was wondering if I can use the program Image Capture to transfer image and video files from my Iphone? I set up my iphone to be synced with my laptop and tried opening up Image Capture and the program does not read any device attatched. However once I tried connecting my iphone to my imac and Image Capture opened up automatically. Would it be because my iphone is synced with my laptop that prevents it from reading in Image Capture? Any input would be appreciated!

    On your laptop, open iPhoto and check it's preferences > General, "Connecting camera opens ..." The available choices are iPhoto, Image Capture, or no application. Make sure it's set correctly.
    Here's a support document that may be useful: Copying personal photos and videos from iPhone, iPad, or iPod Touch to your computer, http://support.apple.com/kb/HT4083

  • My Mac Pro won't start.  It turns on and then a blank, white screen appears.  What do I do?, My Mac Book Pro won't start.  It turns on and then a blank, white screen appears.  What do I do?

    Mac Pro won't start.  It turns on and than a blank, white screen appears.  What do I do?

    This could be a software/state problem or a hardware problem.  Here are steps to resolve the former.
    Mac OS X: Gray screen appears during startup
    http://support.apple.com/kb/TS2570

  • My daughters iPod wont turn off and has a blank white screen. i tried to restore it to the original state and it is still the same. is this fixable? thank you for your help

    My daughters iPod wont turn off and has a blank white screen. i tried to restore it to the original state and it is still the same. is this fixable? thank you for your help

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar              

  • Problems scanning slides with Epson scanner and OS 10.7.5

    Since upgrading to Lion, my Epson Perfection 4180 scanner is able to scan prints using Image Capture, but is not able to scan slides.  Any suggestions?

    You followed:
    Description: The latest Mac OS X ICA scanner driver for your Epson product is available only via Apple's Software Update. Here's how to get it:
    Connect the all-in-one or scanner to your Mac and power it on.
    Select the menu, then Software Update.
    Follow the on-screen instructions to install the available updates.
    Note: Software Updates may find multiple updates for your system. You may choose to install all or some of the updates by clicking on Show Details.

  • Image Capture not finding images taken under iOS 4

    After updating to iOS4 I'm not able to download images from my phone via Image Capture. Image Capture simply doesn't show the images taken since the update, in the browse window of the application.
    So my question, with a conditioned subquestion is:
    -> is there a fix for this issue?
    ->->if not: does anyone know of another way to get images and videos from the iPhone without going trough iPhoto.

    Found the solution.  For Lion, you need to install the Canon driver for Snow Lep 10.6 then reboot.  Once that is complete, the scanner will show up as a valid device.

  • Help! Image Capture scanning detected images solid black! Screen cap inside.

    I know this is not a forum for Image Capture, but there is no dedicated forum for it, and I figure there are smarter people here with regards to images.
    Image Capture is scanning ~some~ detected images solid black. It presents an overview scan just fine, but than the final files are black.
    Here is a screen capture:

    iPhoto earlier than iPhoto 9 (11) does not support Grayscale because it adds  a color profile name Dot Gain 20%.  This profile is not compatible with iPhoto.  You can either rescan those photos as color photos or change the profile to sRGB or RGB. 
    I've created an Automator workflow application, Convert to JPG and Embed sRGB profile, that will convert B/W files to a jpg file with the sRGB profile.  However, is doing so it adds an additional jpeg compression level to the file resulting is a smaller file size but not a smaller image size. You can download it from Toad's Cellar.
    The conversion will have to be done on the photos outside of iPhoto before they are imported.  So you will have to export the original files to a folder on the Desktop, run the application on them and then reimport the new files.
    OT

  • Just bought launch pro, I click on Recall, it goes to App Store and shows a blank white screen. Like I'm being blocked from this. All other supported apps open in App Store, just not Recall, please help

    I just bought the Launch Pro app. Within the app it shows all supported apps, one of them is Recall, I click on Recall it goes to the App Store but doesn't open, it's just a blank white square, all the other apps that I have tried open fine. I've long suspected that my X is getting EVERY WORD that's spoken in my house and every email, web site that I go to...every everything. Can someone please help. I found smart mailboxes on my lap top that I didn't set up, the night that I discovered these my laptop crashed. Help help help.

    You would get better response from the iTunes community forum.
    Have a nice day!

  • Barcode scanner and signature capture device for BB

    If anyone is looking for a great barcode scanning and signature capture device for the BlackBerry, let me know.  The EnterMoCase is a ruggedized enclosure for the BB that incorporates barcode scanning and signature capture in a single-handed device.  It also has advanced power management features that allow the case to charge the BB when it gets below 40% of power. 

    Can you contact me directly about this application? I would like to discuss our requirements and understand if they will match with system capabilities.
    Michael Czopka
    [email protected]
    Synergex Logistics
    +1.905.565.1212

  • I am using an apple ipad 2. has always used facebook on it since the first day I purchased it.  I started to use it last evening, 01/19/14 and received a blank white page on facebook..at the top it shows ipad with wifi running, time in the middle and amou

    I am using an apple ipad 2, have always used facebook on it since I purchased it. now, tryig to open facebook, I receive only a white blank page.  the only thing is that at the very top, it shows ' ipad with wifi running   middle -- time and at the right end.. the battery amount.  then my my white page.  I am not understanding?

    Quit the Facebook app then reset the iPad.
    Double click the Home button to show the screen with running and recently used apps. Each app icon will have a sample page above it. Flick up on the page (not the app icon) and the page will fly away and the app icon will disappear. This quits that app. Then reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

  • Mavericks and Photoshop CC - blank white dialog boxes.

    On Mavericks.  I'm getting white blank dialog boxes in Photoshop CC. Doesn't happen right away. It lets me work for a limited time then I get the blank boxes and can only Force Quit.  I don't use Suitcase but I do have a Wacom. iMac.

    this is what WACOM responded to me:
    Dear Felix,
    We are sorry for the problem, but we cannot see such a problem in our tests. The PS menus are displayed
    by Photohop and the graphics driver. The tablet is technically not in any way involved in showing any menus.
    Nevertheless we have tested it here and unfortunately we cannot reproduce such a problem, neither in
    Photoshop Elements nor in Photoshop CC. We have customers complaining about lags in Photoshop under
    Maverick, but those customers do not have seen any problem with the display of menus. So not evryone has
    problems with displaying the menus, but might depend on graphics cards or other system parameters.
    As it is a wrong behaviour of Photoshop and not the tablet, the problem needs to be reported and
    reproduced by Adobe. Adobe developers have Wacom tablets and are in close contact with Wacom.
    If they can see a problem related to the Wacom driver, they can get direct assistance from us.
    So far we can only recommend to update the graphics driver and update Photoshop. Perhaps you need
    to uninstall and re-install Photoshop. We also recommend to set Photoshop preferences for the pointer
    to ‘standard cursor’ and not to ‘precise cursor’. If it is on a multi-monitor configuration we suggest to disable
    the option in Mission Control for ‘displays use separate spaces’. This is known to have problems with some
    graphics cards.
    Kind regards
    Andy
    WACOM technical Support

  • My MacBook Air isn't turning on something keeps popping up saying "startup disk full" and then a blank white screen.

    When i try to turn on my MacBook Air something pops up saying "startup disk is full" i don't know what that means. And also after that it goes right To a plain white screen. 

    OS X 10. 7 Lion / 10.8 Mountain Lion / 10.9 Mavericks
    Try these tips.
    1. Start up in Safe Mode.
        http://support.apple.com/kb/PH11212
    2. Empty Trash.
        http://support.apple.com/kb/PH10677
    3. Delete "Recovered Messages", if any.
        Hold the option key down and click "Go" menu in the Finder menu bar.
        Select "Library" from the dropdown.
        Library > Mail > V2 > Mailboxes
        Delete "Recovered Messages", if any.
        Empty Trash. Restart.
    4. Repair Disk
        Steps 1 through 7
        http://support.apple.com/kb/PH5836

  • Scrolling between desktops causes Adobe CC to open and a small blank/white menu bar to appear

    I have several desktops set up on my iMac (early 2013 model see screen shot for other details) and when scrolling back to desk top number 1 and if there are no other programs open the Creative cloud screen opens and a blank file appears with a greyed out menu bar on the left clicking anywhere on the screen closes both the CC screen and the blank file. I've had this problem from when I first installed CC (over a year ago now) and have lived with it assuming it would be fixed, but after many updates the problem is still there - see screen shot. Is there something I can do to stop this behaviour?
    Cheers
    Andrew

    Add the following to your document
    ul.MenuBarVertical {
        display: inline-block;
    Gramps

  • Export Next Page Zoom and Search Issues - blank/white page freezes report

    I'm using a vendor product that uses Crystal Reports Viewer for .NET v13.0 on a 64-bit windows 2008 server.
    Everthing works fine in the vendor's environment but when I installed it on my servers when I try and Export, click next page, zoom or search I get a plain white overlay over the normal UI and it freezes the report.
    Specifically if I click the export icon for a split second I can see the export dialog show up but it's immediately covered up by a white page that is the same size as the export dialog.  The rest of the report is shaded gray as normal but it freezes that way.  If I click on the gray area then hit ESC it goes back to normal, but I can't export anything.
    Same basic behavior when I click Next or try and search for text.  A small progress window shows but is white only then, I can't hit ESC and have to close the report out.
    With zoom if I click on the zoom drop-down I see the zoom choices for a split-second but it's again covered over by whiteness.
    I've searched through this forum quite a bit and can't find any similar issues.  I can see all other graphics just fine and this same server was working fine with the 2008 version in the past.  Are there any temp directories or special permissions required?
    Thank you!
    Tony.

    Hi Tony,
    If it is an install issue there should be a log folder that may indicate if there was a problem.
    They really need to dig into the problem, if they have questions pass them along or if they have support with us they can create a case to help debug the issue.
    You may want to search hear also, there have been a few post on this question but not sure what the results are.
    Thanks
    Don

Maybe you are looking for

  • Now I can't open IMovie 7.1.2 on my MacBook first generation but last month

    Now I can't open IMovie 7.1.2 on my MacBook first generation but last month I make a movie on it. The Message is " IMovie requiered a QuartzExtrem card and your computer dosen't have one" (or someting like that_) What happen !!!

  • 2310 HDMI Problem

    I bought an Acer computer and a junk LCD monitor that died on me in less than a week and I had to return.  I went with the HP 2310m instead.  Got it hooked up and the desktop is about a half an inch too big all around when HDMI output is set to 1920

  • 2LIS_04_P_COMP Extractor and BWART field.

    I have added BWART field to the 2LIS_04_P_COMP extract structure.I have added BWART field from MCCOMP structure bcoz MCCOMP is already used by the 2LIS_04_P_COMP for other fields.I did this using RSA6 and appended the extract structure. But when I go

  • Rounding Cash Payments

    Hello, We are looking if it is possible to set a tolerance or a rounding rule to clear a small difference for cash payments in FPCD (Cash Desk). We use FPCD to receive all types of payments. As pennies are phasing out in Canada, all cash payments mus

  • Preview Build failed to download 0x80246018

    Running Windows Technical Preview for Enterprise Build 9841.  After I enabled the Preview Builds option in Update and Recovery, I attempted to download Build 9860 but received the error "Failed to download the new preview build, please try again lat