Epson scanner isn't communicating

Hi,
I have been using an Epson perfection 1200U scanner for a while now until yesterday I went to scan artwork (using Photoshop 6.0) but couldn't. Two error messages came up (with red hand icon):
"Problem communicating with the scanner. Function not implemented."
Then another: "Could not complete the import command because of a problem with the scanner." After the messages then my imac freezes and I always have to force quit. Lamp on my scanner went from green (which is normal) to a still red! Never seen it light up red before. It says that the interface setup is wrong in my scanner's mannual if a red light appears.
I have unplugged and plugged everything back in but the error still occurs!
Previously, I have had quite a few strange things happening to my imac recently including a flashing '?' in icon folder at startup (happened for the first time). So I had to reinstall the system software. Could this be a reason for the scanner not communicating properly? I don't think the scanner is broken, perhaps applications have been misplaced or moved about somewhere without me knowing (can this happen?). Or it could be the USB cable that might have died. I just don't know why this has happened...I have never experienced this problem before.
Can someone please help as I am in desperate need of scanning a lot of urgent work.
Many thanks,
Hayley
iMac snow G3   Mac OS 9.2.x   600 MHz, 40 GB HD

Hi Robbie, thanks for your reply.
No, it isn't actually the first scan since I had to reinstall the system software (it's probably about the second or third).
I haven't got the original scanner's driver, so when we installed it 4 years ago, we just downloaded the driver from the Epson website (which I have copied onto a cd) but it seems that it is still installed.
Could it be that a file (relating to Epson scanner) has been placed (for some odd reason) somewhere else perhaps? Does anything actually need to be placed in the Extensions for it to function (which I need to know about)?
Oooh, I have just noticed that the 'EPSON Scanner Monitor Setup' icon has moved into the apple scroll bar (top left) which I'm sure wasn't there before! Could that be the problem?
I need expert help as I am still pretty clueless regarding files/folders/extensions and where everything should be placed for the mac to behave itself wisely. There are generally quite a few page icons on my hd which I haven't got a clue as to what they are and whether I should delete or just leave! I just need to make sure that everything is placed (scanner files) where it should be.
The other problem could be that the scanner's USB lead is dead, but how can I tell? Also, I forgot to mention that my USB hub port isn't working either (well, the lights don't come on) even when I plug the power adapter in. I have already tried plugging the scanner's USB lead directly into one of the iMac's hubs, but still no luck.
I have a feeling the problem is something to do with the data on my mac e.g a file has been placed where it shouldn't be. Like I said previously, I am positive it is not actually the scanner that is broken.
Can anyone help me further? I would be so grateful if anyone could sort this problem out.
Thanks
iMac snow G3 Mac OS 9.2.x 600 MHz, 40 GB HD
iMac snow G3 Mac OS 9.2.x 600 MHz, 40 GB HD

Similar Messages

  • Photoshop Elements 8 import from Epson Scanner?

    How can I get Photoshop Elements 8 to import from my Epson scanner?  On my previous computer, the scanner just showed up when I selected "Import" under File?  I've spent 2.0 hours with the supposed "tech support" in India and they had no idea.  I've been using Elements 4 on my iMac for years and it worked perfectly.  Help!
    I'm starting to learn that I just spent good money for Elements 8 for nothing.  It would appear that Epson has refused to make a TWAIN plugin for Photoshop Elements 8 so it will talk to the scanner and the program seems to be filled with bugs wshen used with Snow Leopard.  Anyone have any answers?

    There is a Photoshop Elements forum.
    http://forums.adobe.com/community/photoshop_elements

  • I am buying an Epson scanner. I am told it is compatible with an Apple Computer, is that correct? I have been told to get Acrobat XI Pro as the software for the scanner. Is that correct? Will this also scan handwritten documents into a Word document?

    I am buying an Epson scanner. I am told it is compatible with an Apple Computer, is that correct? I have been told to get Acrobat XI Pro as the software for the scanner. Is that correct? Will this also scan handwritten documents into a Word document?

    "I am buying an Epson scanner. I am told it is compatible with an Apple Computer, is that correct?"
    We have no idea, and it isn't really our thing.
    "I have been told to get Acrobat XI Pro as the software for the scanner. Is that correct?"
    Acrobat XI Pro is available for Mac and is an excellent tool for making PDFs. We can't say whether it will work with the scanner. It depends what drivers Epson provide.
    "Will this also scan handwritten documents into a Word document?"
    That's not what Acrobat is for. It is for making PDFs. To make handwritten documents into Word documents, you'd just scan as graphics, and insert each graphic on a new page of the Word document. They will remain pictures of text, not something you can edit or copy/paste.

  • Photoshop elements 13 doesn't recognize my Epson scanner

    I have a Epson Workfoce 545 wireless printer/fax/scanner and newly installed Elements 13 doesn't recognize the scanner.  Do any of you in this community have a suggestion? 

    The scanner is NOT present in the network.  The "all in one printer" that the scanner is a part of  is listed, however.
    Dave
           From: bridge_mastero <[email protected]>
    To: David Gross <[email protected]>
    Sent: Wednesday, February 18, 2015 9:09 AM
    Subject:  Photoshop elements 13 doesn't recognize my Epson scanner
    Photoshop elements 13 doesn't recognize my Epson scanner
    created by bridge_mastero in Photoshop Elements - View the full discussionHi ,   Please see in network that your scanner is present in the network list or not ?type Network on file explorer.  https://forums.adobe.com/servlet/JiveServlet/downloadImage/2-7206081-729762/900-234/networ k.png  If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7206081#7206081 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7206081#7206081 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" 
    Start a new discussion in Photoshop Elements by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

  • Can't use my epson scanner

    Hi all,
    Sorry if this isn't the right forum...
    I've installed the Mac driver for my Epson 2400 photo... when I start Image Capture the scanner starts straight away, but no other apps can find it (e.g. Acrobat, Photoshop)... they should be able to as it's a TWAIN device.
    Has anyone got any suggestions...as a new Mac user I have no idea where to start troubleshooting this?
    Thanks
    Nige

    nigelj and others having issues with the drivers for the Epson GT-2500
    I decided to configure the scanner to work both inside the CS3 apps and outside as a stand alone.
    I was successful. The prior issue I had - where the Espon Scan Utility would not start on its own as a stand alone interface - was caused by my having installed the more recent drivers 2.95A over those that came on the Epson installation CD.
    I was able to correct the problem by doing the following:
    1. Turn off and unplug the USB cable from the Epson scanner (either should work I did both just to be safe).
    2. Insert the original Epson installation CD and follow the prompts until you get to the Easy Install prompt.
    3. Select uninstall. This will remove the previous install(s) of the scanner software.
    4. Re-boot the machine or shout it down and re-start. (I did this as a precaution).
    5. Download the 2.95A driver from Epson (link is in my previous post above).
    6. Open the installer file. It will open a folder on your desktop.
    7. Double click the Setup file. It runs automatically.
    8. If you check your Applications folder you should find an Epson Scanner Monitor app. It will disappear once you plug in and turn on your scanner.
    9. Plug in and turn on the scanner. (You can check the Epson utility in the Applications/Utilities Folder to see if the scanner is Ready)
    10. Test the Epson Scan Interface (icon of a scanner) in the Applications folder. It should open with 2.95A on the splash screen that appears when it starts. Close it and then open Acrobat Professional. The GT-2500 should already be selected and ready to go.
    Incidentally, I have OS X 10.5.2 (I believe the most current version of Leopard) and this is my only scanner on this machine.
    I hope this helps!

  • Using Epson scanner 2450 with CS3

    Hello,
    Has anyone been able to get their Epson scanner to open in Photo Shop CS3?
    I can open the scanner only from the Epson Scan utility. And that only after a struggle, and help from this community.
    CS3 on my desktop (Dual G4 MDD) will allow me to open the scanner directly in the File/Import menu of Photoshop with Twain.
    Any suggestions?
    Thank you

    Wallah
    A bit more research shows that CS3 runs in 32 bit mode.  The problem I had was with CS5.
    You could try asking in the Adobe Photoshop Community or in fredmiranda where there are many Photoshop gurus. (both require userids which are free).

  • BB Link stops my Epson scanner...

    So suddenly BB Link began working on Easter-day's night and it's now working fine.
    But there's a little problem that I've always had, even when Link didnt work. When BB Link is installed, my Epson scanner doesnt work. When i double click on Epson Scan to start the scanner, it doesnt load and then I get a message saying that I have to check if the scanner is connected and so on. Long story short: if BB Link is installed, my scanner doesnt start. If it's not installed, scanner works flawlessly. I have an Epson Stylus Office BX305FW Plus printer, fax, scanner.
    Does anyone else get this problem? Any suggestions? Please help Thanks.

    I am having the same problem with an Epson Workforce 635.
    You can stop the Blackberry Link Communication Manager Service from running on your PC and the scanner will work. Just restart the service when you wan to use BB LInk.

  • My scanner isn't a choice in File Import in PSE 8 for Mac

    I just loaded PSE 8 in my new Macbook (Snow Leopard), but my Epson scanner doesn't appear in File>Import. I've followed all the instructions I can find including loading Rosetta and downloading the Twain drivers from the Epson site. Can anyone help?

    You will need to go to Epson's site to see what is available for your scanner model. If you find one, download it and follow the instructions for installing it.
    Sorry I can't be more specific, but I have a canon scanner (and it's so old there's never going to be an intel plug-in for it).

  • I have an Epson scanner that is apparently no longer supported  because it is a PowerPC app.  It's a very good scanner that worked fine until I upgraded to OS Mountain Lion on my MacBook Pro.  Any suggestions on how I can continue to use it?

    I have an Epson scanner that is apparently no longer supported  because it is a PowerPC app.  It's a very good scanner that worked fine until I upgraded to OS Mountain Lion on my MacBook Pro.  Any suggestions on how I can continue to use it?

    For that model, Epson has this information:
    ICA Scanner Driver
    07/17/12
    Description: The latest Mac OS X ICA scanner driver for your Epson product is available only via Apple's Software Update. Here's how to get it:
    1. Connect the all-in-one or scanner to your Mac and power it on.
    2. Select the  menu, then Software Update.
    3. Follow the on-screen instructions to install the available updates.
    Note: Software Updates may find multiple updates for your system. You may choose to install all or some of the updates by clicking on Show Details.
    Compatible Systems: Mac OS X (v10.8.x)

  • I upgraded to 10.8.4 and now it won't let me use my Epson scanner, saying "power pc applications are no longer supported." How do I make it work?

    I upgraded to 10.8.4 and now I can' use my Epson scanner  I get a message saying, "ou can't open the application Epson Scan apps because Power PC applications are no longer supported." I also can't synch my old Palm Pilot for the same reason.
    How can I fix this?

    We need to sort out some facts here first:
    •  You cannot be running Mt. Lion on your iMac G5.  What Mac is it?  What is the Model Identifier listed in About This Mac; More Info; Hardware Overview
    •  What is the model of your Epson Scanner?
    •  Have you attempted to scan using Image Capture, located in your Applications folder?
    •  Your Palm Pilot software will only run in Snow Leopard; so depending upon which Mac you have, you will either have to:
    1)  partition your hard drive or add an external hard drive and install Snow Leopard into it to "dual-boot" when you want to access you Palm software, or
    2)  install Snow Leopard Server (now available from Apple for $20 telephone orders USA & Canda only) into Parallels 8 to run your Palm software in Mt. Lion:
                                  [click on image to enlarge]

  • I have upgraded to Mountain Lion and have found that some of my software no longer works, notably Image Browser and also the Epson Scanner Perfection 3490 software. Is there a 'patch' or way to allow me to use these programmes especially the scanner.

    I have upgraded to Mountain Lion and have found that some of my software no longer works, notably Image Browser and also the Epson Scanner Perfection 3490 software. Is there a 'patch' or way to allow me to use these programmes especially the scanner.

    Apple discontinued support for PowerPC apps with Lion, I think, so you're out of luck there. No patch coming, unfortunately. Best to upgrade whatever old applications you have or, since it seems like you're using some relatively old software, scout around for replacements that give you the functionality you need.
    Go to Apple menu > System Preferences > Print & Scan and select your scanner from the list--if it's not there you'll need to add it (start with the little plus icon). Once you have it in the list you can click on the Open Scanner button and a pretty barebones scanner driver will load for you. But Image Capture (as mentioned previously), found in your Applications folder, will probably do the job as adequately, or better, than your old scanner software.

  • After upgrading to mavericks my epson scanner in not usable

    after upgrading to mavericks my epson scanner in not usable

    Hi XinaK,
    Is you Workforce 600 is online and connected ?
    Infos from Epson :
    Do one of the following:
    USB
    Connect your product to your Mac using a USB cable and make sure the product is turned on.  
    Wireless
    Connect your product to your router wirelessly and make sure the product is turned on.   Note: You'll need to use the product's control panel to establish the connection to your router. 
    Ethernet
    Connect your product to your Mac using an Ethernet cable and make sure the product is turned on.

  • Compatibility of epson scanner w/ intel imac

    I have 2 new intel imacs, as well as a G4 imac. I'm trying to connect my new Epson scanner (Perfection 4990 Photo). When installing the software, it is looking for a classic environment. The online drivers from Epson's website seem to be for v10.4.4, and I'm running 10.4.10. Does anyone know whether this Epson scanner is just plain incompatible with the intel steel imacs? I have tried to contact Epson in various ways, all with no success. I'm a graphic designer and have previously had success w/ Epson scanners, but I'm tearing my hair out and ready to pack it up and return it for another brand. Their lack of support is outrageous. Does anyone share this experience or have any advice??? I'd appreciate it.

    What do you mean that it is looking for the classic environment?
    Are you able to open the .dmg successfully?
    BTW, this is the discussion area for the much older iMac G3 CRT. You should post future questions in the Intel iMac discussion area.

  • I Have a Macbook Pro that does not have a disk drive.  How do I install the Adobe Photoshop Elements 11 that came with the Epson scanner I purchased.  I registered the S/N and I can't find the Free download anywhere only trials.

    I Have a Macbook Pro that does not have a disk drive.  How do I install the Adobe Photoshop Elements 11 that came with the Epson scanner I purchased.  I registered the S/N and I can't find the Free download anywhere only trials.

    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7
    Lightroom:  5.7.1| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • Microsoft problem in image aquisition from Epson scanner

    I cannot get my Epson Perfection 3200 Photo to scan even using its own Epson Scan program. I always used Photoshop 7 to scan and import the images easily. Then we moved to a new house, and when I went to reconnect everything, Microsoft doesn't recognize the Epson scanner no matter what I do. Epson technicians were not able to help. I believe that it's a Microsoft acquisition problem. It says "Could not open the TWAIN source". Should I just remove everything that has to do with Epson, even the plug-in in Photoshop, then recalibrate my monitor and reload Epson after that? --thank you, L Williamson

    Re-installing is the first step, make sure after the un-install that you remove any vestiges of the install left over. Disconnect the scanner while doing this. After you are finished, shut off the computer, re-connect and start the scanner, start the computer again and let Windows find it and then install the latest software for the scanner.

Maybe you are looking for

  • What should I do; My Macbook Pro Retina 13" performing worse after a visit to the Genius Bar.

    To give a little background; my MacBook is my baby. I keep it as safe and clean as I possibly can. The only damage that has come to it is a tiny dent in the left corner of the screen, when my little sister took it, ran, and dropped it on a wooden flo

  • ABAP Mapping doubt

    Hi. I'm trying to do an abap mapping. I've read weblogs from Robert Eijpe. The samples contained in the weblog worked fine but i have a doubt. ABAP class had a parameter called SOURCE. This parameter contains the XML but i think is contained in only

  • "Bloody iPod Owners" re

    Alright Jason, you found TWO instances where people had faulty iPods. You posted that like it's a major problem. But uh.. have you ever happened to read this very forum? There are what? How many posts about headphone jack problems with Zen players he

  • Downgrading 7.2 to 7.1 without un-installing Itunes

    Ok I, like many others right now, am having Itunes 7.2 version crash on me as soon as I start up and there is no fix for it. I'M NOT ASKING THAT QUESTION. What I need to know is how to downgrade 7.2 to 7.1 Itunes WITHOUT un-installing Itunes? The rea

  • Virtualized WLC + Prime + MSE solution

    Dear all, we are facing some problem to deploy a virtualized localization solution made of WLC, Prime Infrastructure and MSE. We constructed, in our lab, on a UCS C220M3 with VMWare 5.1 the following solution: Virtual WLC version 7.3.101 (ip address