Epson Scanner requires "G3 or later"

We are considering the purchase of an Epson scanner that lists "G3 or later with built-in USB" as part of the Mac compatibility requirements. It has 2 built-in USB ports, but I'm embarrassed to say, I have no idea what G3 means in this context... The processor (it's an iMac 5) is an Intel Core Duo 2. We are a not-for-profit and received the iMac as a donation, never used still in box, so we can upgrade it if necessary, but what is G3? Is that a processor? Help...
Message was edited by: LibertyAmy

LibertyAmy,
Welcome to Apple Support Discussions.
G3 is referring to an earlier model of iMac using what was called a G3 micro processor. In short, it's a machine that was made prior to your Intel Core 2 Duo. What you need to do to find out if the scanner is compatible is to:
1. Check what version of OS X is on your iMac. This is easily done by clicking on the  in the upper left of your screen and click About this Mac. It will tell you exactly what version of OS X is installed.
2. Go to Epson's web site and then search for the model scanner and see if it supports the version of OS X you have installed on your iMac.
NOTE: If Epson doesn't directly support it you can purchase VueScan. Simply click on the link and it will take you to the correct location. This tool is designed to work with most scanners and tends to get very good reviews.
Regards,
Roger

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"EPSON Scanner" file installed with OS X - Why?

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Hello Graham Rogers! I've enjoyed reading your online
Mac essays. Sorry to hear about the loss of your
PowerBook.
Oh, gosh. Blush, blush. Thanks. Standby for some more news on the PowerBook theft.
I'm guessing that this is something that someone just
tossed in to OS X on the assumption that a lot of
people have Epson scanners. Like all those printer
drivers that I don't need and didn't install.
I am in two minds about these. Clearly, most of them we will not need, but there is no telling when we might need one. A simple case in point is when, in my office, the venerable HP DeskJet 920C packed up (for which I had not needed an extra driver) and a replacement Epson was wheeled in. Unlike my Windoze using colleagues, I just switched in an instant, no CDROM required.
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EPSON Scanner driver 3.03 (June 2007 release) for 4870

This is just a quick FYI for anyone unfortunate enough to have to reinstall there epson scanner drivers. Recently my epson 4870 scanner stopped working with my computer, tried all the usual stuff, permissions, restarting, unplugging other stuff etc. to no avail. So I phoned epson support.
They asked me to delete several epson related files in various folders - some files that I was asked to delete could not be found in the folders they asked me to look in. I pointed out that the driver software had an uninstall option, they said this wouldn't remove all the files.
We emptied the trash, installed the new 3.03 software and restarted, plugging things back in, repairing permissions etc. It still didn't work, I pointed out that 'epson scanner monitor' was no longer in the applications folder - I was told this wasn't required.
Curiously, in the apple system profiler under firewire the scanner seems to be shown as the letter 'G' manufacturer as just 'E' which I thought was strange. If I plug in using a USB cable it will display correctly under the USB list.
To cut a long story short, we spent over an hour going over and over this process, changing firewire cables, trying different ports, redownloading software and in the end I was told to contact apple as it had to be a problem with my machine (and also as it wasn't a PC he couldn't help any further).
I managed to dig out the original installer disk (epson scan, vers 2.0) that came with the machine several years ago, deleted previous files and reinstalled from that. It worked straight away, although I'm anticipating a few problems as this is so out of date.
I wondered if anyone has had similar problems and had managed to find a better solution.

I had a similar experience with the immediately previous version of EpsonScan, so I downloaded and installed 3.0.3 and things got worse. I then unplugged the scanner, uninstalled and reinstalled 3.0.3, thus far it is working. I hope it is not as buggy as 3.0.2

Why can't Photoshop 7.0 see my Epson scanner ?

Hi everyone!
This is probably more a Photoshop/Epson compatability problem but I thot I'd post it here anyway, as I'm sure I'm not alone in my struggle..
Just upgraded to Photoshop 7.0, only to find that it can't see my scanner anymore (an Epson Perfection 1240U) when I try to access it via File>Import>TWAIN as I prefer to do. It worked fine in Photoshop 6.0 I have to point out.
I went to epson.com and downloaded the recommended driver updates, and now I can see the scanner listed under Import but still no dice when I try to start the device - my Mac tells me there is no scanner installed.
Anyone know enough to shed some light on this situation?
Thanks in advance
/Maurice
Power Mac G4 Mac OS X (10.2.x)
Power Mac G4 Mac OS X (10.2.x)
Power Mac G4 Mac OS X (10.2.x)

Hi again Joe!
Well thanks, I tried your advice but to no avail.
I installed at: Apps>Adobe PS7>Plug-Ins>Import/Export>TWAIN>Contents>Mac OS (here I could also choose Mac OS Classic but didn't)>Epson Scanner
After getting a "Requires restart" message, the "Epson Screen Callibration" box opened up and wether I completed it or not, my Mac froze and I had to force-quit before re-starting manually. On restart, when clicking on Twain Installer to try again, I got a "Mac OS9 starting" warning!! Checking the Epson Scanner file I found it empty, even though I tried the process (& variations on the process) several times - always the same.
So really, I dunno what might work. Maybe removing all Twain files from everywhere and reinstalling but I dont think I dare! I can still scan from PS6 so that's what I'm doing..
Maybe I'll try Epson as you suggest, though I've heard they aren't so helpful.
Thanks for your time Joe!
/Maurice
Power Mac G4 Mac OS X (10.2.x)

Using Epson scanner 2450 with CS3

Hello,
Has anyone been able to get their Epson scanner to open in Photo Shop CS3?
I can open the scanner only from the Epson Scan utility. And that only after a struggle, and help from this community.
CS3 on my desktop (Dual G4 MDD) will allow me to open the scanner directly in the File/Import menu of Photoshop with Twain.
Any suggestions?
Thank you

Wallah
A bit more research shows that CS3 runs in 32 bit mode. The problem I had was with CS5.
You could try asking in the Adobe Photoshop Community or in fredmiranda where there are many Photoshop gurus. (both require userids which are free).

Epson scanner compatibility

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--WA

Epson web site:
http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid= 14587&prodoid=21643926&infoType=Downloads&detected=yes&platform=OSF_M_X8
free scanning software mac

Can't get Epson scanner to work

I have an Epson Perfection 3170 scanner that I am trying to get to work under Arch. I installed the sane and xsane packages and xsane reports "no devices available". I tried downloading the driver for the Perfection 3170 from the Epson web site. They have both iscan-2.10.0-1.c2.i386.rpm and iscan_2.10.0-1.tar.gz available. I first tried compiling the code from the tar.gz package. The ./configure worked OK but the make quickly failed, complaining about some errors in a C function call. I next tried the .rpm file. I unpacked it using rpmextract.sh into a temporary directory and then copied the files to the appropriate system directories. This installed some new files such as /etc/sane.d/epkowa.conf, /usr/lib/sane/libsane-epkowa.so.1, etc. I added epkowa to /etc/sane.d/dll.conf and commented out epson and epson2. Still no luck.
lsusb returns:
Bus 001 Device 002: ID 04b8:0116 Seiko Epson Corp. GT-9400UF [Perfection 3170]
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
sane-find-scanner returns:
# sane-find-scanner will now attempt to detect your scanner. If the
# result is different from what you expected, first make sure your
# scanner is powered up and properly connected to your computer.
# No SCSI scanners found. If you expected something different, make sure that
# you have loaded a kernel SCSI driver for your SCSI adapter.
# Also you need support for SCSI Generic (sg) in your operating system.
# If using Linux, try "modprobe sg".
found USB scanner (vendor=0x04b8 [EPSON], product=0x0116 [EPSON Scanner]) at libusb:001:002
could not open USB device 0x1d6b/0x0002 at 001:001: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0001 at 005:001: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0001 at 004:001: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0001 at 003:001: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0001 at 002:001: Access denied (insufficient permissions)
# Your USB scanner was (probably) detected. It may or may not be supported by
# SANE. Try scanimage -L and read the backend's manpage.
# Not checking for parallel port scanners.
# Most Scanners connected to the parallel port or other proprietary ports
# can't be detected by this program.
# You may want to run this program as root to find all devices. Once you
# found the scanner devices, be sure to adjust access permissions as
# necessary.
But, scanimage -L returns:
[cbailey@mainpc temp]$ scanimage -L
No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).
I reviewed various suggestions in https://wiki.archlinux.org/index.php/Sane
I tried "# gpasswd -a myusername scanner"
I looked in /lib/udev/rules.d/49-sane.rules. It already contained the lines:
# EPSON GT-9400UF | EPSON Perfection 3170 PHOTO
ATTRS{idVendor}=="04b8", ATTRS{idProduct}=="0116", MODE="0664", GROUP="scanner", ENV{libsane_matched}="yes"
I tried adding this line to /etc/sane.d/epkowa.conf
usb 0x04b8 0x0116
I tried removing all lines from /etc/sane.d/dll.conf except epkowa. Also tried just epson and epson2.
So far, nothing works. scanimage -L always returns "No scanners were identified."
Any suggestions?

Here is some more info. After reading lots of man pages related to SANE, I discovered that there are a few environment variables I can set to turn on to get some debugging info. Here is what I got after setting those variables and running "scanimage -L" again:
$ export SANE_DEBUG_DLL=128
$ export SANE_DEBUG_SANEI_USB=128
$ export SANE_DEBUG_EPKOWA=INFO
$ scanimage -L
[sanei_debug] Setting debug level of dll to 128.
[dll] sane_init: SANE dll backend version 1.0.13 from sane-backends 1.0.24
[dll] sane_init/read_dlld: attempting to open directory `./dll.d'
[dll] sane_init/read_dlld: attempting to open directory `/etc/sane.d/dll.d'
[dll] sane_init/read_dlld: using config directory `/etc/sane.d/dll.d'
[dll] sane_init/read_dlld: done.
[dll] sane_init/read_config: reading dll.conf
[dll] add_backend: adding backend `epkowa'
[dll] sane_get_devices
[dll] load: searching backend `epkowa' in `/usr/lib/sane'
[dll] load: trying to load `/usr/lib/sane/libsane-epkowa.so.1'
[dll] load: dlopen()ing `/usr/lib/sane/libsane-epkowa.so.1'
[dll] init: initializing backend `epkowa'
message.c:98: [epkowa]{I} setting message level to 'INFO' (8)
backend.c:152: [epkowa]{I} Image Scan! for Linux 2.29.3
backend.c:153: [epkowa]{I} version 1.0.213
backend.c:163: [epkowa][m] authorisation not supported
cfg-obj.c:618: [epkowa]{I} /usr/share/iscan-data/net: No such file or directory
cfg-obj.c:618: [epkowa]{I} /usr/share/iscan-data/pio: No such file or directory
cfg-obj.c:618: [epkowa]{I} /usr/share/iscan-data/scsi: No such file or directory
cfg-obj.c:618: [epkowa]{I} /usr/share/iscan-data/usb: No such file or directory
cfg-obj.c:618: [epkowa]{I} /usr/share/iscan-data/interpreter: No such file or directory
cfg-obj.c:618: [epkowa]{I} /usr/share/iscan-data/fs-blacklist: No such file or directory
cfg-obj.c:618: [epkowa]{I} /usr/share/iscan-data/option: No such file or directory
cfg-obj.c:618: [epkowa]{I} /usr/var/lib/iscan/interpreter: No such file or directory
cfg-obj.c:618: [epkowa]{I} ./epkowa.conf: No such file or directory
cfg-obj.c:626: [epkowa]{I} using '/etc/sane.d/epkowa.conf'
cfg-obj.c:371: [epkowa]{I} line: 'usb'
[sanei_debug] Setting debug level of sanei_usb to 128.
[sanei_usb] sanei_usb_init: marking existing devices
[sanei_usb] sanei_usb_init: Looking for kernel scanner devices
[sanei_usb] sanei_usb_init: can't stat /dev/usb/: No such file or directory
[sanei_usb] sanei_usb_init: initializing libusb-1.0
[sanei_usb] sanei_usb_init: Looking for libusb-1.0 devices
[sanei_usb] sanei_usb_init: found libusb-1.0 device (0x04b8/0x0116) interface 0 at libusb:003:003
[sanei_usb] store_device: add dn 0 with libusb:003:003
libusb: error [_get_usbfs_fd] libusb couldn't open USB device /dev/bus/usb/003/001: Permission denied
libusb: error [_get_usbfs_fd] libusb requires write access to USB device nodes.
[sanei_usb] sanei_usb_init: skipping device 0x1d6b/0x0002 at 003:001: cannot open: Access denied (insufficient permissions)
libusb: error [_get_usbfs_fd] libusb couldn't open USB device /dev/bus/usb/005/001: Permission denied
libusb: error [_get_usbfs_fd] libusb requires write access to USB device nodes.
[sanei_usb] sanei_usb_init: skipping device 0x1d6b/0x0001 at 005:001: cannot open: Access denied (insufficient permissions)
libusb: error [_get_usbfs_fd] libusb couldn't open USB device /dev/bus/usb/004/001: Permission denied
libusb: error [_get_usbfs_fd] libusb requires write access to USB device nodes.
[sanei_usb] sanei_usb_init: skipping device 0x1d6b/0x0001 at 004:001: cannot open: Access denied (insufficient permissions)
libusb: error [_get_usbfs_fd] libusb couldn't open USB device /dev/bus/usb/002/001: Permission denied
libusb: error [_get_usbfs_fd] libusb requires write access to USB device nodes.
[sanei_usb] sanei_usb_init: skipping device 0x1d6b/0x0001 at 002:001: cannot open: Access denied (insufficient permissions)
libusb: error [_get_usbfs_fd] libusb couldn't open USB device /dev/bus/usb/001/001: Permission denied
libusb: error [_get_usbfs_fd] libusb requires write access to USB device nodes.
[sanei_usb] sanei_usb_init: skipping device 0x1d6b/0x0001 at 001:001: cannot open: Access denied (insufficient permissions)
[sanei_usb] sanei_usb_init: found 1 devices
[sanei_usb] sanei_usb_init: device 00 is libusb:003:003
[dll] init: backend `epkowa' is version 1.0.213
[dll] sane_get_devices: found 0 devices
No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).
[dll] sane_exit: exiting
[dll] sane_exit: calling backend `epkowa's exit function
[dll] sane_exit: finished
From those messages I see that sanei_usb found the scanner:
[sanei_usb] sanei_usb_init: found libusb-1.0 device (0x04b8/0x0116) interface 0 at libusb:003:003
[sanei_usb] sanei_usb_init: found 1 devices
[sanei_usb] sanei_usb_init: device 00 is libusb:003:003
but, then sane_dll reports
[dll] init: backend `epkowa' is version 1.0.213
[dll] sane_get_devices: found 0 devices
The fact that sanei_usb found the scanner doesn't seem to get passed from sanei_usb -> epkowa -> sane_dll
I wonder if this message from epkowa has something to do with it?
backend.c:163: [epkowa][m] authorisation not supported
Any suggestions?

I have an Epson scanner that is apparently no longer supported because it is a PowerPC app. It's a very good scanner that worked fine until I upgraded to OS Mountain Lion on my MacBook Pro. Any suggestions on how I can continue to use it?

I have an Epson scanner that is apparently no longer supported because it is a PowerPC app. It's a very good scanner that worked fine until I upgraded to OS Mountain Lion on my MacBook Pro. Any suggestions on how I can continue to use it?

For that model, Epson has this information:
ICA Scanner Driver
07/17/12
Description: The latest Mac OS X ICA scanner driver for your Epson product is available only via Apple's Software Update. Here's how to get it:
1. Connect the all-in-one or scanner to your Mac and power it on.
2. Select the  menu, then Software Update.
3. Follow the on-screen instructions to install the available updates.
Note: Software Updates may find multiple updates for your system. You may choose to install all or some of the updates by clicking on Show Details.
Compatible Systems: Mac OS X (v10.8.x)

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I upgraded to 10.8.4 and now I can' use my Epson scanner I get a message saying, "ou can't open the application Epson Scan apps because Power PC applications are no longer supported." I also can't synch my old Palm Pilot for the same reason.
How can I fix this?

We need to sort out some facts here first:
• You cannot be running Mt. Lion on your iMac G5. What Mac is it? What is the Model Identifier listed in About This Mac; More Info; Hardware Overview
• What is the model of your Epson Scanner?
• Have you attempted to scan using Image Capture, located in your Applications folder?
• Your Palm Pilot software will only run in Snow Leopard; so depending upon which Mac you have, you will either have to:
1) partition your hard drive or add an external hard drive and install Snow Leopard into it to "dual-boot" when you want to access you Palm software, or
2) install Snow Leopard Server (now available from Apple for $20 telephone orders USA & Canda only) into Parallels 8 to run your Palm software in Mt. Lion:
[click on image to enlarge]

I have upgraded to Mountain Lion and have found that some of my software no longer works, notably Image Browser and also the Epson Scanner Perfection 3490 software. Is there a 'patch' or way to allow me to use these programmes especially the scanner.

I have upgraded to Mountain Lion and have found that some of my software no longer works, notably Image Browser and also the Epson Scanner Perfection 3490 software. Is there a 'patch' or way to allow me to use these programmes especially the scanner.

Apple discontinued support for PowerPC apps with Lion, I think, so you're out of luck there. No patch coming, unfortunately. Best to upgrade whatever old applications you have or, since it seems like you're using some relatively old software, scout around for replacements that give you the functionality you need.
Go to Apple menu > System Preferences > Print & Scan and select your scanner from the list--if it's not there you'll need to add it (start with the little plus icon). Once you have it in the list you can click on the Open Scanner button and a pretty barebones scanner driver will load for you. But Image Capture (as mentioned previously), found in your Applications folder, will probably do the job as adequately, or better, than your old scanner software.

After upgrading to mavericks my epson scanner in not usable

after upgrading to mavericks my epson scanner in not usable

Hi XinaK,
Is you Workforce 600 is online and connected ?
Infos from Epson :
Do one of the following:
USB
Connect your product to your Mac using a USB cable and make sure the product is turned on.
Wireless
Connect your product to your router wirelessly and make sure the product is turned on. Note: You'll need to use the product's control panel to establish the connection to your router.
Ethernet
Connect your product to your Mac using an Ethernet cable and make sure the product is turned on.

Compatibility of epson scanner w/ intel imac

I have 2 new intel imacs, as well as a G4 imac. I'm trying to connect my new Epson scanner (Perfection 4990 Photo). When installing the software, it is looking for a classic environment. The online drivers from Epson's website seem to be for v10.4.4, and I'm running 10.4.10. Does anyone know whether this Epson scanner is just plain incompatible with the intel steel imacs? I have tried to contact Epson in various ways, all with no success. I'm a graphic designer and have previously had success w/ Epson scanners, but I'm tearing my hair out and ready to pack it up and return it for another brand. Their lack of support is outrageous. Does anyone share this experience or have any advice??? I'd appreciate it.

What do you mean that it is looking for the classic environment?
Are you able to open the .dmg successfully?
BTW, this is the discussion area for the much older iMac G3 CRT. You should post future questions in the Intel iMac discussion area.

I Have a Macbook Pro that does not have a disk drive. How do I install the Adobe Photoshop Elements 11 that came with the Epson scanner I purchased. I registered the S/N and I can't find the Free download anywhere only trials.

I Have a Macbook Pro that does not have a disk drive. How do I install the Adobe Photoshop Elements 11 that came with the Epson scanner I purchased. I registered the S/N and I can't find the Free download anywhere only trials.

Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Microsoft problem in image aquisition from Epson scanner

I cannot get my Epson Perfection 3200 Photo to scan even using its own Epson Scan program. I always used Photoshop 7 to scan and import the images easily. Then we moved to a new house, and when I went to reconnect everything, Microsoft doesn't recognize the Epson scanner no matter what I do. Epson technicians were not able to help. I believe that it's a Microsoft acquisition problem. It says "Could not open the TWAIN source". Should I just remove everything that has to do with Epson, even the plug-in in Photoshop, then recalibrate my monitor and reload Epson after that? --thank you, L Williamson

Re-installing is the first step, make sure after the un-install that you remove any vestiges of the install left over. Disconnect the scanner while doing this. After you are finished, shut off the computer, re-connect and start the scanner, start the computer again and let Windows find it and then install the latest software for the scanner.

How can I use the Epson scanner Perfection V600 Photo in Photoshop cs5.1

How can I use the Epson scanner Perfection V600 Photo in Photoshop cs5.1
I am not able to see the scanner in photoshop.

Are you using a mac or windows? And what version?

Epson Scanner requires "G3 or later"

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