Epson scanner software update

Can't find an update for my Epson Perfection 4490 Photo scanner. Doesn't pop up automatically and search finds nothing Epson website says go to Apple for update!

This is what epson's web site says about my scanner:
"Scanner Driver and EPSON Scan Utility - Coming Soon
10/16/13 More Info
Description:
An OS X 10.9 compatible Scanner Driver and EPSON Scan Utility for this model is not yet available but is coming soon. Please check back for availability."
I have contacted them via phone and email and no one can define soon (now it is 10 days since they originally said "soon")
Image Capture is ok but I need to do double sided scanning etc.
(I have never before upgraded an operating system this quickly--but Epson should at least let us know when we can expect to use their products again>
They said they will get the HealthCare.gov people working on it.

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JUst installed OS10 maverick. Got updated epson scanner software. update refused opening saying third party could not be opened. same thing when trying to open grab tif file in photoshop. any ideas?gr

Just installed maverick. dowmloaded updated drivers for epson scanner. could not open download. got message would not open because third party file. Also tried to open grab tif file in photoshop. also denied as third party file. Any ideas?

dmartinnyc wrote:
Just installed maverick. dowmloaded updated drivers for epson scanner. could not open download. got message would not open because third party file.
If you are trying to install the updated Epson scanner driver when you get this message, it will be due to the installer not being digitally signed - which is odd if it is an updated driver. To get past this block, which is a function of Gatekeeper, hold down the Control button and click the installer. A pop-up window will appear. Select Open from the menu. You will now get the option to install the driver software.

After update my epson scanner software stopped working

After update my epson scanner software stopped working
In Image Capture, when scannig i have this bug
https://dl.dropboxusercontent.com/u/733136/scan%20bug.mov
Can someone please test this
Thanks
Pedro Molinar

The Billions colors options creates a Tiff file , the Millions creates a Jpeg.
the Tiff has worst quality and a bigger size

Upgraded to Mavericks and Epson scanner software was quarantined.Powered on the scanner, plugged in the USB, clicked Software Update, and clicked Update for the Epson printer software. Update occurred by I chose "not now" to a dialog and it didn't install

Hi, upgraded to Mavericks and Epson scanner software was quarantined. Powered on the scanner, plugged in the USB, clicked Software Update, and an Epson Printer Software Update appeared in the App Store Updatees area. Clicked Update for the Epson printer software. During the download, I was presented with a dialog asking me if I wanted the software to be automatically installed. I chose the "not now" option and as far as the App Store in concerned the software was installed, but it has not been. Where did this go to and how can I force it to install? Or is there some way to force the App Store to go through the download process again. Many thanks! Joseph

Solution:https://discussions.apple.com/message/23504811#23504811
Epson install: http://www.epson.com/cgi-bin/Store/support/SupportMavericksDetails.jsp?BV_UseBVC ookie=yes&oid=139863#stage1
Epson Image Capture instructions: http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid= 237343&foid=244523&infoType=FAQ

How do I remove Epson Printer Software Update 2.15.1?

I have two Epson Perfection 1670 Scanners. Epson Printer Software Update 2.15.1 installed today on my new MBP, and both scanners immediately stopped working. A hard reboot does not solve the problem. I had the same trouble on two other Macs running OS X 10.7 after similar software updates. The scanners still work on computers without the software updates, and on computers [including a G4 iMac] with earlier versions of OS X.
The symptom is this: I try to import a scan from Preview, and the scanner light starts, but the motor stalls at the start of a scan, and I receive the message 'Scanner is warming up', and then nothing more happens. If I try re-starting the scan, I have a message telling me that the scanner reported an error.
How can the software update be removed, and the previous software be restored? Will Time Machine do it? If so, then what needs changing, please?

I was told by Epson:
If you have a Time Machine setup and a restore point saved for your computer that is earlier than the day you performed the update, Time Machine should take care of the problem. It is meant to restore your computer to the way it was at the time of the restore point. If you have any more detailed questions about time machine, I would suggest contacting Apple support.
Another option is to install an older version of the ICA driver. If you would rather do this, reply to this message and let us know so that and we can have the file uploaded and then send you a link to download it.
I opted for the second solution (the previous ICA driver) and they sent "ICA v530". This too didn't work.
What DID work was manually replacing the current driver (version 5.6) with a version of the driver from my other computer. . . this computer had version 5.11 of the driver.
To find the driver:
go to Library -> Image Capture -> Devices. Go to file name EPSON Scanner. THIS is the driver.
"Get Info" will tell you what version you have.
What is interesting/odd is that all my computers are updated by Apple's "Software Update". Yet only one computer (attched to the scanner via USB), had the problematic driver version 5.6.
Hope this helps.

I installed the Epson Printer Software Update 2.15 and now I get a rastertoespll crash whenever I try to print

I installed the Epson Printer Software Update that appeared in 'Software Update"' this morning and since then I get an error :
Process:
rastertoescpII [47217]
Path:
/Library/Printers/EPSON/InkjetPrinter2/Filter/rastertoescpII.app/Contents/MacOS/ rastertoescpII
Identifier:
rastertoescpII
Version:
Code Type:
X86-64 (Native)
Parent Process: cupsd [15]
Date/Time:
2013-08-09 11:30:46.469 -0400
OS Version:
Mac OS X 10.6.8 (10K549)
Report Version: 6
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
whenever I try to print anything. I tried repairing permissions and downloaded the update manually from Apple and ran with the same results. I am running OS X 10.6.8 on a 2.53 GHz Intel Core 2 Duo Mac mini and printing to an Epson WorkForce 630

Disconnect all devices from the computer then do the following:
Boot up from your Snow Leopard Install DVD while holding down the "c" key.
Select the language you wish to use, and then choose "Disk Utility" from the menu bar.
Your HD should appear in a panel on the left hand side of the window which opens. Select it and then click on the "repair disk" button in the right hand section of the window.
Once this process has been completed restart your computer and repair permissions directly from Disk Utility.
If Disk Utility is unable to complete the repair, you will need to use a stronger 3rd party utility like DiskWarrior, Techtool PRO (not Deluxe) or Drive Genius.
Reinstall the driver directly from Epson's website. If you are still having problems after the reinstall, you should contact Epson tech support for a solution and/or work-a-round.

Epson printer software update 2.11 crashing my computer!

Hi there
Thanks in advance for the help. I have been trying for a few days to download and install the latest software update called "epson printer software update 2.11"
It will not finish installing and ends up crashing my computer. I have OS 10.7.4.
Additionally my Epson Stylus NX420 will not print from my computer. I get an unknown error message. The printer does work however. I can make copies and scan. The Network diagnostics from the printer states that there are no issues.
Any ideas?

I had the same problem and after untold hours working with Apple & Epson we got to the problem with the Apple software update 2.14. I was told I had to decide if I wanted my 9900 to work or my office printer (Workforce 610) to work. I was incredulous that I would be forced to make this choice but of course chose to get my 9900 back up and running. This fix was given to me 3 weeks ago tomorrow and we still no resolution from Apple / Epson? Are you kidding me? I am considering throwing my Epson 610 in the trash and buying another brand of office printer so I will have no conflict with my 9900. Seems like a pretty stupid solution I must admit.
I called Epson back again on Friday and got a horrible run-around. The guy from the Pro Graphics group (techs for the professional series printers) insisited I needed to talk to the consumer printers group. Once I got to them it was clear they had no clue about this issue. I left the phone totally frustrated and angry. I ended up emailing a very capable guy from the Pro Graphics group I had worked with 3 weeks ago and he was nice enough to reply. The answer however was there is still no fix to the Apple update. At t his point I am not sure how to know if the update has been fixed. The message I get from Epson is just keep checking back. The problem is that it seems few at Epson are aware of the problem so you have to go through a long explanation only to hope you find someone that is aware.
Nothing like running a printing company and telling your customers you cannot print their invoice because your printer doesn't work! Thanks Apple for the quick fix on this!

Epson printer software update 2.14 killed my printer

On Mac OS X 10.7.5 - after epson printer software update 2.14 my 9890 started printing images "smeared" out of register across the page.
Over an hour with Epson tech ended with trashing the /Library/Printers/EPSON folder and downgrading to the previous driver. This fixed the 9890 but left my R1900 disabled. R1900 software is no longer available as a stand-alone install - only through Sofware Update. But that will kill my 9890.
Epson tech said it's Apple's fault and they need to fix it.
Apple, where's the fix?

I had the same problem and after untold hours working with Apple & Epson we got to the problem with the Apple software update 2.14. I was told I had to decide if I wanted my 9900 to work or my office printer (Workforce 610) to work. I was incredulous that I would be forced to make this choice but of course chose to get my 9900 back up and running. This fix was given to me 3 weeks ago tomorrow and we still no resolution from Apple / Epson? Are you kidding me? I am considering throwing my Epson 610 in the trash and buying another brand of office printer so I will have no conflict with my 9900. Seems like a pretty stupid solution I must admit.
I called Epson back again on Friday and got a horrible run-around. The guy from the Pro Graphics group (techs for the professional series printers) insisited I needed to talk to the consumer printers group. Once I got to them it was clear they had no clue about this issue. I left the phone totally frustrated and angry. I ended up emailing a very capable guy from the Pro Graphics group I had worked with 3 weeks ago and he was nice enough to reply. The answer however was there is still no fix to the Apple update. At t his point I am not sure how to know if the update has been fixed. The message I get from Epson is just keep checking back. The problem is that it seems few at Epson are aware of the problem so you have to go through a long explanation only to hope you find someone that is aware.
Nothing like running a printing company and telling your customers you cannot print their invoice because your printer doesn't work! Thanks Apple for the quick fix on this!

Where can I download Epson scanner software that is Mavericks compatible

I am using Mavericks. The Epson site says to use the Mac OS Software Update to find Maverick-compatible drivers, which are only available from Apple. But my search says there are no updates available. Am I missing something?

It may be here:
Printer and Scanner software available for download:
http://support.apple.com/kb/HT3669?viewlocale=en_US

Epson B1100 Software update

Since the latest update My Epson B1100 does not work is there a updated driver for this from Apple Thank You

You can find what drivers are available on Apple's server here:
OS X: Printer and scanner software available for download
You can find what drivers are in the open-source Gutenprint set here:
http://gimp-print.sourceforge.net/p_Supported_Printers.php
Those, plus a look at Epson's site tells me your printer is no longer supported.
It probably won't hurt to try a nearby model like B310 or B510.

Where can I find Epson Scanner Software?

I am installing an Epson RX700 All-in-one Printer/Scanner/Copier on a new iMac 21 Inch (no DVD drive). Software Update loads a driver for the Printer but there is nothing I can find to operate the Scanner. The Epson and Apple guidance is to use the Software Update to acquire/update all relevant software but it seems impossible to get anything for the scanner. Can anyone point me to a solution, please? My new iMac replaces a 2010 model with 10.8.2 so I know that software is available and works. Also. I would like to use the same sofware as it has features that I need, such as scanning in multiple 35mm slides.

Add the scanner in System Preferences, Print & Scan.
It needs to be hooked up and powered on.

Epson scanner software, won't save scan

Thanks for the earlier responses to my question about using the Epson software within PS. So now I am doing a scan, stand alone, but once the popup comes up to save the scan someplace, there isn't a 'save' button to save it! I have to close the popup and the scan isn't saved. CS4, and epson perfection 4490 Photo. What???? What am I not seeing?? Or doing?? I don't understand... I'll look at Epson forum sites also.
Thanks.

You make a Preview scan and then, when you click on Scan, a dialog like the one below shows up.
When you click OK, the scan starts and the file is saved to the location you specified in the dialog.

I upgraded to Mac OS X 10.6.8 and Epson Printer Software update 2.7 on the 29th of June and now I cannot print anything. I have contacted Epson and Apple and both have tried to fix the problem without success. I am using a MacBook

Does anybody else have this problem? Epson and Apple don't have any solution. The message I get from the printer is as follows:
Error/library/printers/EPSON/Inkjet Printer2/Filter/rasteroescpII.app/Conents/MacOS/rasteroescpIIfailed

Thanks for the replies guys. Epson put me through a complex set of instructions to install an earlier driver. The problem was not solved. Apple also tried to solve the provlem by getting rid of the printer, unplugging it etc and then re starting and checking computer/printer communication by printing a test page from the system preferences/Pring & Fax options. This worked proving the the computer and printer are talking to each other.
The printer works properly as a stand alone unit. That is, I can copy and print and scan and print with no problems.
The Apple support guy didn't suggest any Apple alternative drivers so I assume there aren't any.
Neither the Epson nor Apple assistants seemed interested in the printer generated error message. I would have thought it would at least provide a clue to the problem to someone with technical expertise.
It seems that there are a lot of problems with the 10.6.8 update so maybe Apple will get to work and bring it up to scratch. I hope it gets things right soon.

Software update v2.4 driver printers and scanners EPSON fpr Mac OS X v10.6

Installing this update (2.4) Epson Perfection 1650 Scanners stop working.

Erich Lutz1 wrote:
Floatpod,
Exactly the same problem. Any luck since then?
I can scan with Epson scanner software, but can not with Image capture.
So annoying
Yes, I had some help from an excellent person at Apple. We uninstalled the update from Apple (which was provided to Apple by Epson), and I have chosen for my software update to "ignore" the update from now on to avoid future problems. I will also not download the update from Epson. I downloaded and ran the uninstaller "EPSON Scan Uninstaller v1.00" for the latest update from the Epson website as well, as per the advice from the Apple rep. ( http://www.epson.ca/cgi-bin/ceStore/support/supDetail.jsp?BV_UseBVCookie=yes&oid =14551&prodoid=6464130&infoType=Downloads&platform=Macintosh ). I reinstalled the original applications -- only -- from my Snow Leopard disk. I'm so sorry that I cannot be more detailed or specific, however, I am completely technically illiterate, and am fuzzy on exactly what he had me do at this point.
I couldn't be happier, as Image Capture and my scanner are working perfectly now.

Can't Print after Software Update

After completing an Apple software update which included Epson printer software update 2.7 I am unable to print. I get an error message; Error:/Library/Printers/EPSON/InkjetPrinter2Filter/rastertoescpll.app/Contents/ MacOS/rasertoescpll failed. Can you please assist? Printer is Epson RX 650

I had this problem with the RX640; it seems to affect a lot of Espon printers going back a long time, not just the latest update. Apparently some resourceful person out there says it is due to trying to print a pdf generated from word and various other programs and getting rid of this many-headed beast of a problem can be quite tricky.
I first followed this http://kb.epson-europe.com/display/4n/kb/article.aspx?aid=3744&searchstring=&n=& tab=search&bt=4n&s= epson knowledge base article's instructions but had no joy. I then reinstalled Rosetta off my Snow Leopard install disk (which as an aside involved fixing my broken dvd drive!) and again had no joy, even after wiping the print settings, running the gutenprint uninstaller, deleting the drivers and trying to install the printer again using software updater. It seems like Epson software update 2.7 http://support.apple.com/kb/DL1398 on the Apple website does not work properly for selected Epson printers.
To the solution. I downloaded and installed the previous Epson software update http://support.apple.com/kb/DL900 from the apple website and this finally did the trick. This is a beast of a file at 850MB compressed, containing drivers for ALL of Epson's printers so it does eat up some drive space. However as my printer is working again, I don't care!
FYI I have read various solutions that were successful for various people. I am not certain if the last step alone would have been sufficient to get my printer working or if the previous Epson KB steps and Rosetta reinstall played a part. I hope this issue is resolved in Lion in a few weeks time altho given Epson's past history, I'm not very confident.....

Epson scanner software update

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