Epson scanner software, won't save scan

Thanks for the earlier responses to my question about using the Epson software within PS.  So now I am doing a scan, stand alone, but once the popup comes up to save  the scan someplace, there isn't a 'save' button to save it!  I have to close the popup and the scan isn't saved.  CS4, and epson perfection 4490 Photo.  What???? What am I not seeing??  Or doing??  I don't understand... I'll look at Epson forum sites also.
Thanks.

You make a Preview scan and then, when you click on Scan, a dialog like the one below shows up.
When you click OK, the scan starts and the file is saved to the location you specified in the dialog.

Similar Messages

  • HP Officejet Pro 8600 won't save scanned document in searchable PDF or .rtf format

    HP Officejet Pro  8600 won't save scanned document in searchable PDF or .rtf format
    The scanner scans the document without a problem but when I select 'SAVE' and
    specify a location and file name, a system error 'The HP scan application was
    unable to save the file to the specified location'.  It will save a regular PDF file
    or a  JPG file with no problem, but trying to save an searchable PDF or .rtf file
    results in the above mentioned system error.
    This problem occurs either from HP SCAN or from the 8600 scan panel.
    The computer is running Windows XP and the I.R.I.S. OCR software is
    loaded.

    Hello TrailsEnd,
    Welcome to the HP Forums!
    I understand you're receiving an error message "The HP scan application was unable to save the file to the specified location". I will do my best to assist you!
    First, I would recommend downloading this tool called the Print and Scan Doctor. This tool diagnoses and helps resolve common printing, scanning, and connectivity problems, including: (This information is stated here.)
    USB: Verifies that the USB connection from your computer to the HP product is working correctly.
    Network: Verifies that the network connection between your computer and your network is working correctly.
    Device Status Test : Checks for device errors such as out of paper, paper jams, carriage stalls, and paper feed issues, and then provides instructions for fixing the error.
    Driver Check : Checks for missing or corrupt driver files.
    Device Manager : Checks for problems in Device Manager that would prevent printing.
    Device Online : Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
    Print Queue : Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
    Port Match : Checks the port settings for the HP product.
    Device Conflicts : Checks for conflicts with other drivers, such as other printer brands.
    Ink Issues : Checks the cartridges and ink levels for issues that affect print quality.
    Print Settings : Checks and adjusts the print quality settings.
    Test Print : Prints a test page for print quality evaluation, and provides options for cleaning and aligning the printhead if necessary.
    Scan Tests : Checks the scan mechanism, drivers, and registry entries.
    Let me know if this tool fixes a scanning problem on this post. If this doesn't resolve your issue, then I am going to recommend uninstalling the software. Please follow this HP document on Uninstalling the Printer Software. 
    Once this is complete, you can perform a clean boot on your computer. I will provide a Microsoft document here to help you. This helps eliminate software conflicts that occur when you install a program or an update or when you run a program. Now, you can install the full feature software from the HP website here.
    Please post your results, as I will be looking forward to hearing from you. Have a great day!
    I worked on behalf of HP.

  • After update my epson scanner software stopped working

    After update my epson scanner software stopped working
    In Image Capture, when scannig i have this bug
    https://dl.dropboxusercontent.com/u/733136/scan%20bug.mov
    Can someone please test this
    Thanks
    Pedro Molinar

    The Billions colors options creates a Tiff file , the Millions creates a Jpeg.
    the Tiff has worst quality and a bigger size

  • Upgraded to Mavericks and Epson scanner software was quarantined.Powered on the scanner, plugged in the USB, clicked Software Update, and clicked Update for the Epson printer software. Update occurred by I chose "not now" to a dialog and it didn't install

    Hi, upgraded to Mavericks and Epson scanner software was quarantined. Powered on the scanner, plugged in the USB, clicked Software Update, and an Epson Printer Software Update appeared in the App Store Updatees area.  Clicked Update for the Epson printer software.  During the download, I was presented with a dialog asking me if I wanted the software to be automatically installed. I chose the "not now" option and as far as the App Store in concerned the software was installed, but it has not been.  Where did this go to and how can I force it to install?  Or is there some way to force the App Store to go through the download process again.  Many thanks!   Joseph

    Solution:https://discussions.apple.com/message/23504811#23504811
    Epson install: http://www.epson.com/cgi-bin/Store/support/SupportMavericksDetails.jsp?BV_UseBVC ookie=yes&oid=139863#stage1
    Epson Image Capture instructions: http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid= 237343&foid=244523&infoType=FAQ

  • TS3147 Lion - Canon all in one won't save scans

    I recently upgrded to Lion but my Can MP600 all-in-one cannot now save a scan.
    I have downloaded the latest drivers, deleted and reinstalled the device but it won't save a scan.
    Any suggestions?
    Richard

    I normally click a desk top icon called MP Navigator 3 and then click 'One Click' and 'Save as PDF File'. The software then shows calibration, follwed by Screening and finally 1 document copied.
    But when I press Exit (which used to comple the process allowing me to save the scan to my iMac) I get the following - Unable to save file. The system cannot find the path selected.
    Not sure what to do now - any further thoughts would be helpful.
    Thanks, Richard

  • Where can I find Epson Scanner Software?

    I am installing an Epson RX700 All-in-one Printer/Scanner/Copier on a new iMac 21 Inch (no DVD drive). Software Update loads a driver for the Printer but there is nothing I can find to operate the Scanner. The Epson and Apple guidance is to use the Software Update to acquire/update all relevant software but it seems impossible to get anything for the scanner. Can anyone point me to a solution, please? My new iMac replaces a 2010 model with 10.8.2 so I know that software is available and works. Also. I would like to use the same sofware as it has features that I need, such as scanning in multiple 35mm slides.

    Add the scanner in System Preferences, Print & Scan.
    It needs to be hooked up and powered on.

  • Where can I download Epson scanner software that is Mavericks compatible

    I am using Mavericks. The Epson site says to use the Mac OS Software Update to find Maverick-compatible drivers, which are only available from Apple. But my search says there are no updates available. Am I missing something?

    It may be here:
    Printer and Scanner software available for download:
    http://support.apple.com/kb/HT3669?viewlocale=en_US

  • JUst installed OS10 maverick. Got updated epson scanner software. update refused opening saying third party could not be opened. same thing when trying to open grab tif file in photoshop. any ideas?gr

    Just installed maverick. dowmloaded updated drivers for epson scanner. could not open download. got message would not open because third party file. Also tried to open grab tif file in photoshop. also denied as third party file. Any ideas?

    dmartinnyc wrote:
    Just installed maverick. dowmloaded updated drivers for epson scanner. could not open download. got message would not open because third party file.
    If you are trying to install the updated Epson scanner driver when you get this message, it will be due to the installer not being digitally signed - which is odd if it is an updated driver. To get past this block, which is a function of Gatekeeper, hold down the Control button and click the installer. A pop-up window will appear. Select Open from the menu. You will now get the option to install the driver software.

  • Acrobat X won't save scans

    I'm using Acrobat X 10.1.4 (with Windows 7 64-bit). Recently my computer was reimaged (the hard drive was wiped) and I had to reinstall all my applications, including Acrobat.  Since then, when I try to scan directly into Acrobat using my HP ScanJet G4010, Acrobat "dies" after scanning my page--it just grays out and stops working. I never get the opportunity to save my scan. None of my equipment is any different, and everything was working fine prior to having to reinstall all my applications.  My scanner driver is the same one as before the reimaging.  I can do everything else I need to in Acrobat (i.e., open previously-created PDFs, create portfolios, print, etc.)  Any idea why suddenly I can't save my scans?

    The software has been fully activated including getting my serial number through registration of an academic account, activating my online account, and activating the account. There are, as far as I can tell, no further things that I need to do. By reinstalling the software I was able to get Acrobat to work again, but I am afraid now that I won't be able to run any updates.

  • Epson Scanner program won't open

    Hi all,
    This is the one time out of many I have had problems with my Epson Perfection 4490 Photo scanner. Whenever I use any of the four buttons on the from (Scan, Print, Email, or Scan as PDF), the EScanAssist program opens, then the EPSON Scan program opens. However, the window for scanning doesn't open, and when I right-click the program, I find it is no longer responding.
    I've read about clearing out old files that corrupted the program or something similar, and did this about two or three months ago. Will I need to redo this procedure, or is there a more common, permanent fix I can do? I'm willing to try anything at this point, so any help is appreicated. If you need more information, please just ask!
    Thanks!
    - Justin
    Extra Information:
    Scanner:
    Epson Perfection 4490 Photo
    Using Apple Software Update, I most likely have most recent driversI've updated them since I originally cleared out the files
    Computer:
    iMac (7,1) with Intel Core 2 Duo Processor
    Running most recent Snow Leopard (10.6.8)
    If you need anything else, just ask.

    I just used this article from before, and I was able to scan again. I ran Software Updater, and it said everything was good, so I guess I never updated my drivers.
    Is there a permanent fix to this? If there is, please let me know, as I would appreciate having to not do this again. Thanks!

  • Epson scanner 2450 won't work in OSX 1.5.2

    I am trying to install my epson perfection 2450 scanner on my Mac Pro with OSX 1.5.2 but it won't work.
    I was able to install the driver a couple of times but I couldn't get the scanner to show up in the import options in Photoshop as it does in Windows. It worked from its own scan window OK.
    I tried to uninstall it and reinstall it a few times to see if it worked but now it doesn't even want to load the basic scan interface.
    Also, the Smart panel app that is supposed to enable scanning from within programs like Photoshop or Word doesn't seem to exist.
    The drivers at Epson UK are from 2004 and those on the US website are from 2006. The documentation says that it should work in OSX.
    Can anyone please advise on what I need to do or if this scanner is able to scan in OSX 1.5.2?
    It's a good scanner and I can't afford to go out and buy another one just to for OSX.
    Thanks for any advice.

    Hi. I had the same problem with the Epson 2450 using Photoshop CS3. I found this solution. Open Image Capture app and go to the preferences box. Tick the box for Image Capture to open up when scanner is connected. Turn on scanner and it should recognise scanner and open window box. From there you can set your preference and for it to open with Photoshop after scanning. I hope this helps as it has for me.

  • Maverick OS X10.9.4 won't save scan from HP All in One

    Have new iMac running OSX10.9.4 and am trying to scan from my old HP All in One Deskjet 3070A. I have managed to launch the scan function from System preferences, but it does not appear to be saving the scan anywhere. I have asked it to do the scan to the desktop and it is not there.
    When I try and scan using the Old scan icon from along the bottom of my screen it comes up with an error message. Boo HIss HP, it is very complicated to have to go through system preferences. Please update the software!

    Hi @pearl46 
    I can help you scan using your Deskjet 3070a despite there being no full feature software and drivers for 10.9.
    I have seen the scan not save before in System Preferences, I believe I may have a quick solution for you. When you open the Scanner it does an overview, you might need to change the scan size. It seems that for some reason the Apple scan software is defaulting to custom and 0 x 0, thus it is not actually scanning and saving anything because the scan size is 0. I know it is strange ,but if you unselect custom, then change the scan size to the desired size, and click scan it should then save to the location you selected! 
    I hope this helps.
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • Epson scanner software update

    Can't find an update for my Epson Perfection 4490 Photo scanner.  Doesn't pop up automatically and search finds nothing  Epson website says go to Apple for update!

    This is what epson's web site says about my scanner:
    "Scanner Driver and EPSON Scan Utility - Coming Soon
    10/16/13 More Info
    Description:
    An OS X 10.9 compatible Scanner Driver and EPSON Scan Utility for this model is not yet available but is coming soon. Please check back for availability."
    I have contacted them via phone and email and no one can define soon (now it is 10 days since they originally said "soon")
    Image Capture is ok but I need to do double sided scanning etc.
    (I have never before upgraded an operating system this quickly--but Epson should at least let us know when we can expect to use their products again>
    They said they will get the HealthCare.gov people working on it.

  • Windows 8.1 Metro Scan and MG6220 won't save scan

    Got a new Dell Inspiron laptop. I am able to preview and scan a document in the Windows 8.1 Metro scan app, but I get an error message saying scan can't be saved. I downloaded the latest Canon Mimi Master software. Also, the regular Windows Fax & Scan app works fine. Anyone have a solution to get the Metro Scan App to work properly?

    Hello CarolinaAsh,
    Welcome to the HP Forums!
    I understand you're unable to scan a document using the Officejet 4500 G510N. I will do my best to assist you! Did the Print and Scan Doctor detect a scanning problem?
    How is this printer connected? Wireless or USB?
    Did you install the full feature software on your computer successfully? I realize the scan capture or the Windows scan doesn't detect your printer, but could you try scanning a document using the HP software to see what happens. Please follow this HP document on How to Scan: Windows 8.
    If you receive an error message, please let me know. I will be looking forward to hearing from you. Have a great night!
    I worked on behalf of HP.

  • Acrobat 9.4.1 won't save scanned document - occasionally

    After scanning a document into Acrobat 9.4.1, I can not save the document.  Pressing Save or Save As does not bring up a save diaglog box.  Some times this works just fine, other time it does not work at all.  This is on a Win 7 64 bit machine.

    When I open PDF documents in Adobe Acrobat Pro 9.4.2, the "Save" option is grayed out.
    Did you change the document?

Maybe you are looking for

  • Re-processing failed messages in queue automatically

    Hi, While executing messages via PI to external system, sometimes the messages stucked in inbound queue with status "SYSFAIL" with status text "Command to tRFC/qRFC: Execute LUW again" (communication problem). The only way to execute LUW again is via

  • PopUp User&Pass / URL iViews / Portal cannot handle this?!

    Hi There, i`ve created some URL iViews and other iViews to Pages (Urls etc) that needs Authentification via User and Password. So the PopUp comes up for User and Pass.. but when i enter the Data and click ok the PopUp comes up again and again... afte

  • N8: I cannot believe it! Will we face same scenari...

    N8: I cannot believe it! Will we face same scenario of N97?!!! Actually I'm observing what's going on since the first launch of N8 because the handset is still not available in my country so far. What really drives me crazy is that I see again the wo

  • 8820 email account error

    I'm getting an error: The computer does not know its message account address.  Either the messaging system is not configured properly or this messaging system is not supported". I am using desktop version 4.3.017. Anyone know how to fix this? Thanks,

  • Which ipad is better ipad mini or ipad

    hi I buying an ipad but ipad or ipad mini