EPSON Workforce 310 "scanner reported an error" when using document feeder

I'm having trouble using my EPSON Workforce 310 printer/scanner with my new MacBook Pro (late 2012, 2.5 GHz i5, OS X Mountain Lion 10.8.2).
Using the flatbed I can scan without a problem. But when I try to use the document feeder, I get the following error right after I click Scan and before the scanner has done anything (at least I don't hear anything moving inside the EPSON):
Scanner reported an error
An error occured during scanning
The EPSON's display doesn't show any error or special message.
This is repeated whether I use Image Capture, Preview's Import from Scanner, or the printer's native app (PrinterProxy, the one that shows up in the doc whenever the printer is printing or scanning).
I have no problem doing the scanning from my old iMac (2006, 2GHz Core Duo, Snow Leopard). After scanning to the MacBook fails I can walk over to the iMac and scan from there without problem and without resetting anything on the EPSON.
The EPSON is connected the home network via ethernet to a Time Capsule. Both computers are connected to the network via WiFi.

Syd,
My wife's iMac with 10.6.6 stopped working with her Epson 2480 Photo scanner. Get the error message "SCANNER reported an error. An error has occurred during scanning" I am trying to use it from the Image Capture App or from the print/fax option in Settings which opens Image Capture. I ran the uninstall program and then reinstalled the ICA 13969 .dmg but get the same error. Not sure what else I can do.

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Hi,
Plesae click the link for the solution..
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01728503&cc=au&dlc=en&lc=en&product=4083977&tmp...
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Love Kudos! If you feel my post has helped you please click the White Kudos! Star just below my name : )
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Epson 1670 Perfection Photo Scanner gives "Scanner reported an error" in Image Capture

I can not get my scanner to work. It gives a generic "Scanner reported an error. An error occurred during scanning" message anytime I try to scan something. I have tried downloading the drivers from Epson and get the same result. I am using a 2011 MacBook Pro 15" with Snow Leopard 10.6.7. Any help would be appreciated.

For anyone else with this problem (for those who WANT to use Image Capture from Preview)
The EPSON ICA drive needs to be deleted.
The ICA driver can be removed by following steps:
1. Disconnect the scanner
2. Open following path in Finder
/Library/Image Capture/Devices/from there (called Epson Scanner.app)
3. Delete this file.
4. Plug in your scanner.
5. Try to scan an image. (after this step it worked for me)
Others have had to:
3. Delete this file
4. Reinstall the old ICA driver for the Epson scanner.
5. Plug in your scanner.
6. Try to scan an image.
And still others have had to:
3. Delete this file
4. Reinstall the new ICA driver (listed above) for the Epson scanner.
5. Plug in your scanner.
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-jojo

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We have an imac with OSx 10.8.2. We are having problems with our Epson Workforce 310 (all in one printer and scanner). We can get the printer to install, but the print quality is not good. There is no place to select the print quality. Where can we find an updated driver that work with this computer?

atboiler wrote:
There is no place to select the print quality.
With many OS X drivers, the print quality is determined by the paper type selected. So for printing a photo, you would need to select the type of photo paper in the printer. If you printed the same photo on plain paper, then this can result in a poor quality output.
Note also that the default view in many OS X applications is to hide the additional print settings like Quality. So when you do select to print, click the Show Details button in the print dialog to see additional driver settings.
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Where can we find an updated driver that work with this computer?
Apple is showing that they are delivering a version 9.0 driver. You can check what driver version you have by opening Print & Scan, selecting the Epson and then selecting Options & Supplies. Under the General tab the driver version will be shown. If you have v9.0 then it would appear that you already have the latest driver.

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Scanner reported an error,
Cannot communicate with scanner for these reasons:
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Please check and try again.
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Hi,
I am a new MAC user who got the Epson Workforce 310 free after rebate when purchasing the MAC is it true that I can't setup the printer unless I go and buy an ethernet cable or USB cable to set it up? This is what epson is telling me. Can some one help please!!!!
Message was edited by: dmj3568

You have posted a very good question on the Apple forums. Other readers will find it when they search for answers to similar problems.
Unfortunately, you have not shared the ANSWER to your problem.
Could you please take a moment to post the answer, so that others can benefit from what you learned? Thanks!

Just upgraded to Mavericks. How do I get my Epson Workforce 360 scanner to work again?

Just upgraded to Mavericks. How do I get my Epson Workforce 360 scanner to work again?

Try Image Capture, which comes with your Mac. It should be in the Applications folder, or if not, try the Applications/Utilities folder. It should automatically find the right Epson driver for your scanner.
Also, I'm guessing you have Epson 630 rather than 360. If so, see this from Epson Website.
The latest printer and scanner drivers for this product are available from Apple's Software Update. Here's how to get them:
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USB
Connect your product to your Mac using a USB cable and make sure the product is turned on.
Wireless
Connect your product to your router wirelessly and make sure the product is turned on.
Note: You'll need to use the product's control panel to establish the connection to your router.
Ethernet
Connect your product to your Mac using an Ethernet cable and make sure the product is turned on.
Select the menu on your Mac, then Software Update.
Do one of the following:
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"C005",
"C006",
"C007",
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from (
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cast(to_date(c009,'dd-MON-yy HH24.MI') as timestamp) c,
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c010,c011,to_number(c012),to_number(c013), to_number(c014),c015,c016,c017,to_number(c018) from apex_collections where collection_name = 'IR_BOOKSALES'
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** Production
** ( Build 20050629 )
** OMWB_HOME: D:\Datos\Download\Oracle\Oracle Migration Workbench\omwb
** user language: es
** user region: null
** user timezone:
** file encoding: Cp1252
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** java vendor: Sun Microsystems Inc.
** o.s. arch: x86
** o.s. name: Windows 2000
** o.s. version: 5.0
** Classpath:
..\lib\boot.jar
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Duplicate thread
Error when using Oracle Migration WorkBench (Sql Server 2k to Oracle 8i)

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Hi,
I have the following error when using segment override :
General Ledger: Version : 12.0.0
Copyright (c) 1979, 1999, Oracle Corporation. All rights reserved.
RGRARG module: Financial Statement Generator
+---------------------------------------------------------------------------+
Current system time is 26-APR-2012 11:17:22
+---------------------------------------------------------------------------+
Starting Program RGRARG.
Arguments are:
    0   RGRARG                    - RGRARG
    1   username/password         - username/password
    2   0                         - 0
    3   Y                         - Y
    4   Data Access Set ID        - 1030
    5   Chart of Accounts Id      - 101
    6   ADHOC Prefix              - FSG-ADHOC-
    7   Industry                  - C
    8   Flex Code Id              - GLLE
    9   Default Ledger ID         -
   10   Report ID                 - 1011
   11   Row Set ID                - 3461
   12   Column Set ID             - 1018
   13   Period of Interest        - SEP-11
   14   Unit of Measure ID        - IDR
   15   Rounding Option           - C
   16   Override Values           - ----DIV3---000000
   17   Content Set ID            -
   18   Row Order ID              -
   19   Report Display Set ID     -
   20   Output Option             - R
   21   Exceptions Flag           - N
   22   Miniumum Display Level    -
   23   Effective Date            -
   24   Parameter Set ID          - 1011
   25   Maximum Page Length       - 58
   26   Sub-Request Run ID        - -998
   27   Application Shortname     - SQLGL
Message level is: Normal
rgrini() 26-APR-2012 11:17:22 rgrini.build_per_arr:
Query for period set name from GL_ACCESS_SETS
SELECT period_set_name
FROM GL_ACCESS_SETS
WHERE access_set_id = 1030
rgrini.build_per_arr:
period set name from GL_ACCESS_SETS:
ACCOUNTING
rgrini.build_per_arr:
Query for period names from GL_PERIODS
SELECT period_name,
    to_number(to_char(end_date,'YYYYMMDD'))
FROM GL_PERIODS
WHERE period_set_name = :p_value
ORDER BY NLSSORT(period_name,'NLS_SORT=BINARY') ASC
control->report_id = 1011
control->row_set_id = 3461
control->column_set_id = 1018
control->row_order_id = 0
control->content_set_id = 0
control->display_set_id = 0
control->parameter_set_id = 1011
control->resp_lvl = 0
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control->output_option = R
control->excp = FALSE
control->sub_req_run_id = -998
control->appl_id = 101
control->id_flex_code = GLLE
control->ldg_val_set_id = 1010673
control->ledger_id = 0
control->ledger_name =
control->ledger_currency =
control->access_set_id = 1030
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control->per_cnt = 162
control->runtime_currency = IDR
control->resp_id = 50386
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control->reduced_ranges = NULL
control->num_reduced_ranges = 0
control->max_char_width = 1
control->total_num_cols = 0
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<< rgrini() 26-APR-2012 11:17:22
rgranl() 26-APR-2012 11:17:22Current date and time: Thu Apr 26 11:17:22 2012
rgrgsa() 26-APR-2012 11:17:22
<< rgrgsa() 26-APR-2012 11:17:22
rgrdrs() 26-APR-2012 11:17:22req_id_str =
809694
rgrdpg.rgrdpg: Unable to read value for profile option RG_DEBUG_ON..
rgrprt.rgrprt: Defaulting value for profile option RG_DEBUG_ON to FALSE..
rgrgas() 26-APR-2012 11:17:22 Entering code to get axis set 1018
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rgrgrp() 26-APR-2012 11:17:23
<< rgrgrp() 26-APR-2012 11:17:23
COA Structure :
Segment: LEDGER_SEGMENT : Ledger
Segment: SEGMENT1 : COMPANY
Segment: SEGMENT2 : ACCOUNT
Segment: SEGMENT3 : PRODUCT
Segment: SEGMENT4 : DIVISION
Segment: SEGMENT5 : DEPOT
Segment: SEGMENT6 : COST CENTER
Segment: SEGMENT7 : FUTURE
Segment value security is enforced for Financial Statement Generator reporting.
rgrrsr() 26-APR-2012 11:17:23
rgrrsf() 26-APR-2012 11:17:23
<< rgrrsf() 26-APR-2012 11:17:23
<< rgrcrl() 26-APR-2012 11:17:23
<< rgrrsr() 26-APR-2012 11:17:23
rgrpsr() 26-APR-2012 11:17:23The COMPANY segment has security enabled. However, there are no security rules assigned to this responsibility for this segment, or this segment uses a dependent value set. All COMPANY values will be processed.
The ACCOUNT segment has security enabled. However, there are no security rules assigned to this responsibility for this segment, or this segment uses a dependent value set. All ACCOUNT values will be processed.
The PRODUCT segment has security enabled. However, there are no security rules assigned to this responsibility for this segment, or this segment uses a dependent value set. All PRODUCT values will be processed.
The DIVISION segment has security enabled. However, there are no security rules assigned to this responsibility for this segment, or this segment uses a dependent value set. All DIVISION values will be processed.
The DEPOT segment has security enabled. However, there are no security rules assigned to this responsibility for this segment, or this segment uses a dependent value set. All DEPOT values will be processed.
The COST CENTER segment has security enabled. However, there are no security rules assigned to this responsibility for this segment, or this segment uses a dependent value set. All COST CENTER values will be processed.
The FUTURE segment has security enabled. However, there are no security rules assigned to this responsibility for this segment, or this segment uses a dependent value set. All FUTURE values will be processed.
<< rgrpsr() 26-APR-2012 11:17:23
rgrdrs.rgrdrs: Getting value for profile option EXPAND_PARENT_VALUE equal No.
PERF0005: Oracle error detected in get_def_ldgs - ORA-01403: no data found
<x get_def_ldgs() 26-APR-2012 11:17:24
<x get_def_ldgs() 26-APR-2012 11:17:24
rgrgax() 26-APR-2012 11:17:24 rgrgax:get_axes
Starting axis query.
rgumsg:
fdnwsc() is used by default
rgrgax.get_conts - Prepare:
ORA-00936: missing expression
Current date and time: Thu Apr 26 11:17:24 2012
Entered sauulc with code 1 from line 3333 of file rg/lib/rgrgax.c.
+---------------------------------------------------------------------------+
Start of log messages from FND_FILE
+---------------------------------------------------------------------------+
+---------------------------------------------------------------------------+
End of log messages from FND_FILE
+---------------------------------------------------------------------------+
+---------------------------------------------------------------------------+
Executing request completion options...
Output file size:
0I have followed the following notes but it didn't help me
R12: FSG: PERF0005 Error Detected In GET_DEF_LDGS - ORA-01403: No Data Found Common Issues [ID 1368691.1]
Generating a FSG Report Application Does Not Find Profile Values for RG_LOGFILE_DETAIL_LEVEL and EXPAND_PARENT_VALUE [ID 165339.1]
does anyone know how to solved the problem ??
please advise
thx

I have followed the following notes but it didn't help me
R12: FSG: PERF0005 Error Detected In GET_DEF_LDGS - ORA-01403: No Data Found Common Issues [ID 1368691.1]
Generating a FSG Report Application Does Not Find Profile Values for RG_LOGFILE_DETAIL_LEVEL and EXPAND_PARENT_VALUE [ID 165339.1]
does anyone know how to solved the problem ??If none of the docs help, please log a SR.
Thanks,
Hussein

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"Could not complete scan" error when using Windows Fax and Scan with a HP OfficeJet Pro 8600 Plus All-In-One network printer.
Printing is fine.
When using the HP Scan application, get the error "Scanner communication cannot be established".
When scanning from the printer itself it fails with the same message. In addition the printer panel displays the error:
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Originally ran Windows 8.0; recently upgraded to Windows 8.1.
Older separate Netgear router and modem was replaced with a newer Netgear Router/Modem, but both experienced the same problem.
There was no problem with the original Windows 8.0 configuration and only after upgrading to 8.1 did the problem emerge.
On my home netowrk I have an HP ProBook 6550b running Windows 7 sp1 that uses wireless to get to the Router, and it has no problem with scanning.
I have followed the recommendations of a number of articles relating to this issue (including: http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02915410&product=4323659#N94), but there has been no change in behaviour.
The printer has a static IP address;
Power settings have been adjusted to Never for Turn off Hard Disk; Sleep and Hybrid Sleep.
Scanning has been tested with all firewalls and antivirus turned off and in Selective Startup.
The printer has been plugged directly into the power socket.
With all these settings the Windows 8.1 cannot scan while the Windows 7 laptop with wireless to the router has no problems.
Appreciate any insights into this problem.
I can only surmise that the problem is a compatibility problem between the 8600 Printer and Windows 8.1.
Any ideas?
regards,
Motorbike

You can determine if there is compatiblity between the printer and PC by checking the Windows 8.1 hardware compatibility list. I have done that and it is shown to be fully compatible. If the driver you installed before was only the basic driver,it would explain the lack of scan and copy functionality.
Download and install the Windows 8.1 full feature driver and software on the HP Compaq Pro 6300 SFF 64bit PC .
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-108858-4&cc=us&dlc=en&lc=en...
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

EPSON Workforce 310 "scanner reported an error" when using document feeder

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