EPUB Content Bug PRS-350

I found bug in firmware 1.0.00.08100 for PRS-350 Sony Reader.
If epub-file have table of contents and some chapters have subchapters - the order of table of contents can break. I made sample epub file with such structure:
section 1
section 2
- section 2.1
- section 2.2
TOC is displayed in such way:
section 2 (2 elements)
section 1
So sorting order depends if chapter have subchapters (like sorting files in file manager - first directories then files). This is wrong behaviour because some chapters can contain subchapters some not, and TOC in epub contain info how they must be displayed.
Question: Is this corrected in future firmware versions? If not would it be corrected?

My own experience with the 950 Daily Edition is that its support of epub format is quite poor. I have several epub books that I am unable to read on the device due to seeing page error on the screen.
People have posted in regards to these issues, but no new firmware or fix has been made available to address it. I have to use pdf instead that at least allows me to read the document.
I have seen no response from Sony as to why these issues are going unaddressed. I guess they either cannot fix it or do not want to fix it. I would not be surprised if your reported issue receives the same treatment.

Similar Messages

Sony PRS-350, Reader, ADE, PDF, EPUB, HELP

Don't want to say how many hours I've spent trying to download two books from my local digital library to my new Sony PRS-350 e-reader.
My setup:
Windows XP Svc Pk 3, IE 8
Sony PRS-350 e-reader, listed as a compatible device with my area's digital library
Authorized my computer and device on both Adobe Digital Editions and Sony Reader sites
I bought the Sony for borrowing from the library, rather than having to buy.
Downloaded a PDF book from the digital library to ADE but was unable to send it to the e-reader
Downloaded an EPUB book that is nowhere to be found on my PC and also not on ADE [and obviously not on the e-reader]
When downloading/attempting to download, the Sony Reader window opens up telling me "this computer is not authorized to preview this book".
I am not trying to buy a book from the Sony Store, only trying to download what I have borrowed from my library.
I've sent emails to the local library which supports the digital library, but it is too early to expect to hear back from anyone and I also hope that someone here will have some thoughts based on the information I have provided. I must be missing a step but after reading the instructions on the e-reader and online [and some posts here], I am no closer to figuring out what I am doing wrong.
Thanks to all for any information. I am bleary-eyed and need to get away from the screen. Will definitely check back later.

It may be useful to mention this (the need to install the Sony library software and the no-function on Mac) in the help for moving books from ADE to supported e-readers (the PRS-350 is on the list of supported devices), since it clearly states that ADE will recognize e-readers when you connect them to an authorized PC and will prompt you to authorize the ereader. I have been trying for two days to get it to work and authorize my e-reader...
Grateul for your post, though, so I can stop my attempts.

Trying to download book from kobo to library then to PRS-350 reader

I am trying to download some books that I have purchased at the Kobo site into my Sony PRS-350 library so that I can drag them onto my Sony reader device. I have contacted Sony who couldn't help so they passed me along to Kobo, who also couldn't help, so they have sent me along to get help from Adobe.
I am really hoping that you are able to help me so I can get reading on my Sony reader device.
I keep getting a 'download failed' error message when I hit the download prompt on the Kobo site. I have installed all the new software with Sony and Adobe and still no luck.
Please help me!! I look forward to hearing from you soon
Thank you so much!!
Darla

I am trying to download some books that I have purchased at the Kobo site into my Sony PRS-350 library so that I can drag them onto my Sony reader device. I have contacted Sony who couldn't help so they passed me along to Kobo, who also couldn't help, so they have sent me along to get help from Adobe.
I am really hoping that you are able to help me so I can get reading on my Sony reader device.
I keep getting a 'download failed' error message when I hit the download prompt on the Kobo site. I have installed all the new software with Sony and Adobe and still no luck.
Please help me!! I look forward to hearing from you soon
Thank you so much!!
Darla

Indesign CS6 epub export bug

I am using Indesign CS6 to export a book to epub. Having problems with automatic numbers and bullets as well as spacing issues; however, I've made some adjustments and am getting a pretty decent epub. Here's the issue: When I convert my epub to Mobi using Calibre, I get double bullets and double numbers in my lists. I used this same process to create a Mobi file a few months ago in Indesign 5.5 with no problem. So I took one of my CS6 files, exported it to IDML, opened it in CS5.5 and exported to ePub. I then took that epub and converted it to Mobi using Calibre. No double bullets or numbers. So the issue is coming from Indesign CS6.
Anyone else had this issue. Any other ideas on how to get a clean Mobi file from CS6?

Thanks a million.
Re: Indesign CS6 epub export bug
created by Steve Werner in InDesign - View the full discussion
lotuscott,
You should get the 8.0.1 update for InDesign CS6. It fixes several EPUB bugs including the "space before" problem and the "epub-ruby" (which is I believed intended for Japanese language.
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Prs-350,trying to download book, keeps telling me it is fullo, had 182 and deleted about 40 books bu

prs-350 reader, finally ready to download a book from kobo, but my reader keeps saying it is full, i had 182 books and deleted about 40, so I should have room. can you please help me?

Hi
Control the amount of memory free on your PRS-350 info menu, I think on:
[Home]-->[Settings]-->[About] (Total memory approx 1,4GB)
(Perhaps you deleted ebooks only from PRS-350’s database, but ebook’s file still exist on reader or file deleted were too small and new one is too big (containing images, for example))
Jannis

IPhone "No Content" bug - A Huge Error

I've enjoyed having my iPhone for years now but I keep getting bitten by this incredibly fatal flaw in the iPod portion of the device. Occasionally, when I sync my iPhone up to my computer and try to listen to the latest podcasts I've or videos that I downloaded and just synced to my iPhone, the iPhone tells me that there is "No Content" on the device, yet when I hook it up to my computer and look at its library through iTunes I can see all the music, video, and podcasts and play them from the device. Whenever I try to access them on the iPhone itself, however, I get the "Nope, there's no content here". THIS HAS HAPPENED ON FOUR (4) SEPARATE OCCASIONS. I was able to resolve the issue twice, once by renaming some incredibly long video filenames to shorter ones, and another time by re-authorizing my computer to my iTunes account (the same computer is authorized twice now). The two latest occasions of this annoying and poorly-handled bug I was unable to recover from without doing a full restore of my iPhone. The most recent incident occurred right after I tried placing only five (5) iTunes U videos onto my iPhone. I tried unsyncing the files and taking them off the phone, but the "No Content" bug still remained.
Does anyone have any idea why this is happening to quite a large number of iPhones? I have a theory that if too much media content is placed on the iPhone, the index of the file system somehow gets corrupted on the iPhone and it can no longer recognize the content that is on the device. I'm basing this off of previous experience with when I synced a television series with incredibly long filenames and received the "No Content" bug and most recently with the iTunes U videos (which had fairly long filenames themselves).
It seems like quite the engineering flaw if the iPhone is touted as a multimedia device with so much storage if you can't use most of the storage to actually go towards the use of media.
Does anyone know how to remedy this "No Content" bug WITHOUT having to do a full restore of the iPhone? I shouldn't have to restore my phone every time I want to put new videos on it.

Graham Outterside wrote:
I will be annoyed but I wouldn't put on my acting outfit and run around the plane like a Prima Donna claiming the world is at an end for certain.
People generally get help more easily when their posts are short and to the point like yours. Longer rambling, hand wringing posts such as the OP tend to put the helpers off.
And "helpers" like yourself tend to put off those seeking help by making condescending remarks, insulting them by calling them names, and coming off as an arrogant, sarcastic jerk. The "rambling" post was to help give the different situations in which I encountered the same problem, hoping it would somehow help diagnose the root issue (much like describing symptoms to an illness) and help those that have a similar issue in the future.
"incredibly fatal flaw" - its a minor bug on a few machines and hardly the end of life as we know it ?
"Minor bug" and "incredibly fatal flaw" are subjective to the person's viewpoint. An error in some spreadsheet program that adds several cells together incorrectly can be seen as a minor bug to someone who doesn't use spreadsheets all that often, but can be viewed as a "fatal flaw" to an accountant that works with numbers every day.
Occasionally, when I sync my iPhone up to my computer
So its not doing it all the time then ?
No, it is not all the time because I don't sync videos to my iPhone all the time. Audio content is the primary thing that I change out on my iPhone on a regular basis and this "No Content" issue only presents itself when I either add movies or TV shows.
THIS HAS HAPPENED ON FOUR (4) SEPARATE OCCASIONS.
So thats the sum total of times in how many years you have had it ?
I used the collective "my iPhone" in my OP when stating that I enjoyed it for many years. I've had both the iPhone 2G and 3G without this issue ever coming up, but with the 3GS I've had this issue come up 4 times. That's 4 times in less than a year. Note that these 4 times are for the total times in which a simple re-sync could not resolve the issue, otherwise the "No Content" bug count would be much higher.
Does anyone have any idea why this is happening to quite a large number of iPhones?
There are ten million or more iPhones and three of you on the thread. That is NOT 'quite a large number of iPhones' no matter how dramatic you try to make it sound.
Just because only three posted in this thread does not mean that there are only three other users that have the problem. Apple's forums aren't the only source for troubleshooting (and with your "help" I'm not surprised more people are not using these forums). Try putting "iphone no content" into Google and I'm sure you'll see many more people like the four in this thread having very similar issues. No matter how much you downplay or how insignificant you try to make it sound does not mean this is an isolated incident.
I have a theory that if too much media content is placed on the iPhone, the index of the file system somehow gets corrupted on the iPhone and it can no longer recognize the content that is on the device.
Wrong - I have a full 32Gig of video, TV, music and have never had a problem like your, and I'd bet millions of others haven't either. You are probably correct though that its a file corruption and the way to solve that is with a Restore.
The reason why I called it a theory is because I have been able to sometimes un-corrupt the file system by unsyncing the video content I put on, which I would think one would not be able to do with a corrupt filesystem. This issue may also be something different such as filenames with excessive periods or very long filenames that could confuse the iPod software.
It seems like quite the engineering flaw if the iPhone is touted as a multimedia device with so much storage if you can't use most of the storage to actually go towards the use of media.
Please stop being a drama queen - extrapolating your issue and suggesting the entire iPhone is flawed is ridiculous. The vast majority of people with iPhones use the device to its capacity without fault. To suggest otherwise is a bit naive.
Your statement has merit, but the constant condescending tone of your post and now resulting to name-calling is a bit childish.
Do a Restore, not a reset and see how much 'Other" memory resides on the machine.
If you genuinely have to do a full Restore (which can take hours) then you probably have faulty iPhone in which case Applecare is your friend.
We actually get to a part where you try to contribute to the conversation, granted we had to scroll down quite a ways to find out your simple answer is "Do a restore or go to Apple." You probably would have saved everyone a lot of time by just writing the one short sentence instead of breaking down my entire post line by line, insulting me, and then giving virtually no help to resolve the problem whatsoever. Now I have probably wasted just as much time responding to your brazen and inconsiderate post.
I do like to help but do get pretty irritated when people overexaggerate their problems and act as if the world is ending.
Welcome to the world of technical support. Everyone expresses their problems in their own way. Not everyone can see their problems your way and break them down into words that are pleasing to you, so you shouldn't expect them to and then get irritated at them for reaching out for help in the only way they know how.
You would probably be better off not helping if this is how you contribute whenever you post a response on these forums. People that get irritated, treat people like excrement, and try to make them feel dumb are not for a support forum or any technical help of any kind. Please do us a favor and stay out of this thread if you're not going to actually help solve the issue or give any kind of helpful information that could lead to a solution.
Thanks.

Why does ADE 4.0 not recognize my Sony PRS-350?

Why does ADE 4.0 not recognize my Sony PRS-350?

Hi olvaso
I have the exact same problem and needless to say, I am really pissed off!!!
Such technology should not have compatibility problems, either your reader can download ebooks or else it should not be sold as an ebook reader.
I've had to download a DRM removal tool in order to read ebooks that I PAID FOR on a regular e-reader that I REGULARLY BOUGHT!!!
The problem is, not all e-books can get unlocked so I already have 4 books I can't read except on my PC.

Sony reader PRS-350 - Problems still unsolved?

iMac does not recognize Sony PRS-350 Reader when USB connected. This problem was first described in 2009. In the Reader Library software, Error is displayed where it should be Reader. Moving downloaded books is impossible. Could it be true that Sony still has done nothing to repair this? Any advice is welcome, thanks!

The way you describe your problem tells me that it may be because of the
digital rights assigned to the ebook. Publishers and resellers have the
ability to restrict downloads to your PC.
With ADE in Library mode, put your cursor on the title of the ebook. A
small arrow will appear. Put your cursor on that arrow, and a drop-down
menu will appear. In the middle, you'll see the digital permissions
embedded in the ebook, and I'd bet that the one about copying says
'no'.... If this is the case, you can go back to the source and complain.
They might - or might not - be able/willing to do anything about it.
Hope this helps!
============

Trouble with Sony PRS 350

I have had a Sony PRS 350 ebook for a couple of months, and regularly plugged it into my ordinary MacBook to recharge it. It made no difference whether the lid on the MacBook was open or shut.
A week ago, my MacBook Air arrived I now plug the ebook into one of the USB-ports on the MacBook Air to re-charge the ebook. All goes well, unless I shut the lid on the Air. When I re-open the lid, I am told -- wrongly -- that I have disconnected a device without first ejecting it. I then find that the ebook has frozen, and must use a straightened paper-clip to restore it to life.
Any suggestions, other than to take the MacBook back under the guarantee ?

What I assume is happening is that you MBA is going to sleep when you close the lid, terminating the charge. One the charge stops, the PRS-350 puts itself into standby after 10 minutes and is unavailable to reconnect when the MBA comes out of sleep.
I recommend that you simply buy a cheap Blackberry charger with a micro USB connector and use that to charge you reader. The reader will charge more quickly and you will be able to use it while it is charging. For more info, go to http://www.mobileread.com.

PRS 350 Stylus

I'm curious how many other owners of the Reader PRS 350 have had the stylus break apart. The top of mine simply fell off recently while it was properly stowed in the device. I had perhaps used it on one or two occasions since the device was purchased.
I have contacted Sony support and have been told I can purchase a new one for US$ 62.91 plus tax and shipping; however, I think that is an exorbitant cost for such a tiny piece of plastic.
Has anyone had luck in obtaining a free or reasonably priced replacement stylus from Sony, or from another source? Any help would be greatly appreciated.

The part numbers for the stylus are:
A1786740A Silver
A1799066A Pink
A1799099A Blue
I would recommend that you call Sony customer relations team on the pricing:
http://esupport.sony.com/US/perl/contac ... mdl=PRS350

I have a PRS 350 ereader - it want charge & appears frozen

I have a PRS 350 ereader - it has only been charged 4 times, it had low battery the other night so I charged it, but it is frozen, want turn on want turn off has "low battery" icon on screen and an exclamation mark over it... there are no bars on the battery level despite overnight charging, and when I plug it in there is no charging symbol.
I have pressed reset which does nothing - I have disconnected the battery inside and put back, but this has not helped.
do you know what is wrong with it.

Hi 2Dalmatian,
Please try to download and install the latest firmware version. You can find them in this page. Thanks!

PRS-350 clearing memory?

I got the PRS-350 for Christmas and have been pretty happy with it except for one thing... it periodically clears the memory of all my notes/bookmarks, etc. The books I have downloaded onto it themselves stay there, but all the settings and notes are lost. I'm not doing anything silly with the reader (dropping it, keeping it in a place where it's knocked about) or anything like that... I'll just turn it on and everything is gone. This is really frustrating, as I have a couple texts that i was taking diligent notes on that are now lost. What's the deal? What ciould be causing this? And is there any way to get my notes back?

Hi,
Have you tried to store your books and associated notes on the SD card rather than using the Sony internal memory for storage ?
I did experienced some funny things using the internal memory, especially at the boot time.
So ...
Pat

Is there a workaround for the Safari "clickable hidden content" bug?

Hi,
I'm encountering a bug in Safari where hidden content (non-visible content hidden with the CSS attribute overflow:hidden) to be clickable. I did some googling and found other people who are having this same problem:
http://www.dmxzone.com/forum/go/?35908
http://archivist.incutio.com/viewlist/css-discuss/76660
http://lists.macosforge.org/pipermail/webkit-dev/2005-November/000496.html
But no one seems to have a workaround for this. The last post contains a reply by an Apple developer saying he checked in a bug fix for this, but his reply was posted two years ago and I'm still seeing the problem.
Does anyone know of a workaround for this? Hacks or kludges welcome.
Cheers,
-bri
Message was edited by: omega-

Hi
As Safari uses the WebKit structure, you may find an answer to your question at the FreeNode Network. You may also find help at the WebKit Open Source Project.

Fit Frame to Content Bug in InDesign CC? Keyboard shortcut not working

Using InDesign CC 9.1 in Mountain Lion, recently installed and has been working fine except I noticed that the keyboard shortcut for Fit Frame to Content won't work, even though the other frame fitting shortcuts work. I searched this forum and elsewhere to see if there was any reported bug for this but came up with bubkis.
When using the contextual menu option or toolbar button for Fit Frame to Content I don't have any problem. I thought perhaps my own set of shortcuts had overridden this default shortcut somehow so I reverted to the default set without any luck. I quit and re-opened ID with the default shortcut set, no luck either.
In the Keyboard Shortcuts menu options, when I try to assign Opt-Cmd-C it does say it's already assigned to that function. I'm at a loss here to understand why this one particular function isn't working as a shortcut. Any ideas why? What can I do? Thanks.

It's working for me in InDesign CC on the same operating system.
Here's a couple ideas:
Make sure there's not a Mac OS X system shortcut already set to this shortcut. Go to System Preferences > Keyboard Shortcuts and check all the tabs for existing system shortcuts (I didn't find any but maybe you had set one). InDesign CC now gives preference to the system.
You could also try restoring your InDesign preferences.

Dictionary for sony prs-350

hi.
I'm using this reader for about six months. The cool thing, but are lacking in dictionaries Can we somehow add the English-Russian and Russian-German?
I work as a system administrator, in Russian literature is small enough good about the administration.
I'd love to have appeared in the Sony's store dictionaries as a patch for the reder.

Hello,
Welcome to the User Discussion Forums.
Reader Store from Sony carries over 2 million different titles and since Reader is open format, supporting both industry standard formats ePub and PDF, you can access even more books from other online bookstores and get content from other online sources.
Thank you for your Suggestion for English-Russian or Russian-German Dictionary's. Please visit this link to make the request directly to the Sony Reader Bookstore,
http://ebookstore.sony.com/title-suggestion/

EPUB Content Bug PRS-350

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