Epub error: IO Error on Network Request

We added an epub to our online store. On uploading to ACS with the upload tool, everything went fine. All our other ACS PDF ebooks are accessible, but the epub is not. When I try to get it, I get the message "IO Error on Network Request ... Error #2038". There is no such problem for any other ACS book in the store. On our ACS server, the file is where the error message reports it to be: [webroot]/media/[filename].epub. What is Error #2038? What might the issue be? With the file itself? Possible resolutions?
Note: There are in fact two versions of the epub, with different permissions. To differentiate them, we changed the content.opf file <dc:title> field; we edited the file directly with BBEdit. The file as last uploaded opens fine in Digital Editions. But maybe the editing wasn't quite kosher for ACS purposes? (We've known ACS to be twitchy about file formats.)
Any help or insight would be appreciated.
Thanks,
Jim Lyons

New problem:
I validated the epub using epubcheck and found some problems, including the presence of iTunesMetadata.plist and some .DS_Store files. I unzipped the epub and removed the files, then zipped it using the Mac command line. This time the epub passed validation with no errors. I deleted the existing epubs from ACS and from our online store, then uploaded the epub to ACS using the upload tool. The epub went up fine. I exported the books.xml catalogue file, verified that the epub was listed, verified that the epub was in fact in the ACS media directory, and then refreshed the online store inventory with the books.xml file. Problem: The epub does not show up in the store inventory. The epub is in ACS (All Inventory and Distributor Inventory). The books.xml file exported from ACS and books.xml file stored in the online store directory are identical. But the epub does not show up in the online store.
Any insight into the problem? Any suggestions for a solution?
History: I've had problems before with getting PDF ebooks that are in ACS to show up in our online store inventory. The solutions to the problems have involved deleting images from the PDFs. I don't know why ACS can be OK with a file but the online store is not.
Any insight would be appreciated.

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    10:12:31.66 Warn: : 20263: 20266/0x2aaac4078700: Forced Disconnect /opt/timesten/tt7032/TimesTen/TT_tt70_32/info/TT_tt70_32
    10:12:31.91 Warn: : 20263: 20266 ------------------: subdaemon process exited
    10:12:31.91 Warn: : 20263: 20266 exited while connected to data store '/opt/timesten/tt7032/TimesTen/TT_tt70_32/info/TT_tt70_32' shm 134512646 count=10
    10:12:36.28 Warn: : 14678: Invalidating the data store /opt/timesten/tt7032/TimesTen/TT_tt70_32/info/TT_tt70_32 because it had 11 users
    10:12:36.28 Warn: : 14678: WARNING: data store /opt/timesten/tt7032/TimesTen/TT_tt70_32/info/TT_tt70_32 was in use at daemon termination.
    10:12:36.28 Warn: : 14678: WARNING: data store no longer considered in use
    10:12:36.28 Warn: : 14678: TimesTen Daemon Release 11.2.1.3.0.TT_tt70_32 started.
    10:13:25.52 Warn: : 14678: 14683/0x5121500: Recovery started
    10:10:12.39 Warn: : 14678: 15486 exited while connected to data store '/opt/timesten/tt7032/TimesTen/TT_tt70_32/info/TT_tt70_32' shm 201621511 count=1
    10:06:55.19 Warn: : 14678: 30796 exited while connected to data store '/opt/timesten/tt7032/TimesTen/TT_tt70_32/info/TT_tt70_32' shm 201621511 count=2
    09:58:48.69 Warn: : 14678: 12930 exited while connected to data store '/opt/timesten/tt7032/TimesTen/TT_tt70_32/info/TT_tt70_32' shm 201621511 count=2
    15:27:42.39 Warn: : 14678: 7811 exited while connected to data store '/opt/timesten/tt7032/TimesTen/TT_tt70_32/info/TT_tt70_32' shm 201621511 count=2
    10:16:36.60 Warn: REP: 14964: TT_TT70_32:receiver.c(2682): TT16060: Failed to read data from the network. select() timed out
    10:53:27.24 Warn: : 14678: 11658 exited while connected to data store '/opt/timesten/tt7032/TimesTen/TT_tt70_32/info/TT_tt70_32' shm 201621511 count=1
    15:11:33.81 Warn: : 14678: got termination signal, stopping
    15:11:34.63 Err : : 14678: Could not connect to subdaemon 14686, port 41664
    15:11:34.72 Warn: : 14682: got termination signal, stopping
    15:11:35.10 Warn: : 14681: got termination signal, stopping
    15:11:35.11 Warn: : 14684: got termination signal, stopping
    15:11:35.23 Warn: : 14683: got termination signal, stopping
    15:11:35.35 Warn: : 14678: 14684 ------------------: subdaemon process exited
    15:11:35.43 Warn: REP: 14964: got termination signal, stopping
    15:11:35.53 Warn: : 14678: 14681 ------------------: subdaemon process exited
    15:11:35.55 Warn: : 14678: 14682 ------------------: subdaemon process exited
    15:11:36.29 Err : : 14678: TT14000: TimesTen daemon internal error: 14683: Error processing 'unmanage' in subdaemon rc -2
    15:11:36.29 Err : : 14678: TT14000: TimesTen daemon internal error: Unparsable reply to unmanage
    15:11:36.29 Err : : 14678: TT14006: TimesTen daemon disconnect failed: error -1 in stopManaging
    15:11:36.29 Err : REP: 14964: TT_TT70_32:repagent.c(3338): TT16005: Failed to disconnect from datastore '/opt/timesten/tt7032/TimesTen/TT_tt70_32/info/TT_tt70_32' for 'REPLISTENER' thread
    15:11:36.29 Warn: : 14678: 14683 ------------------: subdaemon process exited
    15:11:36.29 Err : REP: 14964: TT_TT70_32:repagent.c(3338): TT798: TT0798: Daemon reports error 0 -- file "db.c", lineno 16124, procedure "sbDbDisconnect"
    15:11:36.30 Warn: : 14678: 14683 exited while connected to data store '/opt/timesten/tt7032/TimesTen/TT_tt70_32/info/TT_tt70_32' shm 201621511 count=1
    15:11:37.63 Warn: : 14678: Invalidating in-RAM shared data store /opt/timesten/tt7032/TimesTen/TT_tt70_32/info/TT_tt70_32 because in use at exit
    15:54:42.72 Warn: : 8962: Invalidating the data store /opt/timesten/tt7032/TimesTen/TT_tt70_32/info/TT_tt70_32 because it had 1 users
    15:54:42.73 Warn: : 8962: WARNING: data store /opt/timesten/tt7032/TimesTen/TT_tt70_32/info/TT_tt70_32 was in use at daemon termination.
    15:54:42.73 Warn: : 8962: WARNING: data store no longer considered in use
    15:54:42.73 Warn: : 8962: WARNING: PL/SQL shared segment existed at time of daemon termination
    15:54:42.73 Err : : 8962: TT14000: TimesTen daemon internal error: Could not destroy PL/SQL shared memory, error 22
    15:54:42.73 Warn: : 8962: TimesTen Daemon Release 11.2.1.3.0.TT_tt70_32 started.
    15:54:48.61 Warn: : 8962: 8973/0x17292500: Recovery started
    16:15:24.25 Warn: : 8962: 5703 exited while connected to data store '/opt/timesten/tt7032/TimesTen/TT_tt70_32/info/TT_tt70_32' shm 251953159 count=1
    15:32:17.57 Warn: : 8962: 8974/0xff51500: Recovery started
    15:32:55.78 Warn: REP: 28114: SIPT_TT_SUB4:receiver.c(2682): TT16060: Failed to read data from the network. select() timed out

    1)
    TimesTen Release 11.2.1.3.0 (64 bit Linux/x86_64) (TT_tt70_32:53388) 2009-08-21T05:34:23Z
    Instance admin: timesten
    Instance home directory: /opt/timesten/tt7032/TimesTen/TT_tt70_32
    Group owner: timesten
    Daemon home directory: /opt/timesten/tt7032/TimesTen/TT_tt70_32/info
    PL/SQL enabled.
    2)
    [TT_1121]
    Driver=/opt/timesten/tt7032/TimesTen/TT_tt70_32/lib/libtten.so
    DataStore=/opt/timesten/tt7032/TimesTen/TT_tt70_32/info/TT_1121
    DatabaseCharacterSet=US7ASCII
    3)
    kernel.shmmax = 2147483648
    kernel.shmall = 2097152
    4)
    MemTotal: 8171576 kB
    MemFree: 3754532 kB
    Buffers: 312052 kB
    Cached: 1656640 kB
    SwapCached: 0 kB
    Active: 3924072 kB
    Inactive: 309660 kB
    HighTotal: 0 kB
    HighFree: 0 kB
    LowTotal: 8171576 kB
    LowFree: 3754532 kB
    SwapTotal: 8388600 kB
    SwapFree: 8388600 kB
    Dirty: 652 kB
    Writeback: 4 kB
    AnonPages: 2265060 kB
    Mapped: 153924 kB
    Slab: 126580 kB
    PageTables: 12320 kB
    NFS_Unstable: 0 kB
    Bounce: 0 kB
    CommitLimit: 12474388 kB
    Committed_AS: 4718116 kB
    VmallocTotal: 34359738367 kB
    VmallocUsed: 284328 kB
    VmallocChunk: 34359452663 kB
    HugePages_Total: 0
    HugePages_Free: 0
    HugePages_Rsvd: 0
    Hugepagesize: 2048 kB

  • What does 'Appliance Error (configuration error) Your request could not be processed because of a configuration error: account is disabled' mean?

    All of a sudden Safari on my MacBook Air won't let me do anything. I have a Mac OS X Version 10.7.5.
    As soon as I open Safari, a message comes up straight away saying 'Appliance Error (configuration error) Your request could not be processed because of a configuration error: account is disabled'.
    I also can't check for system updates because of a 'network error' and can't connect to the App Store.
    My internet is working fine and safari is working fine on both my iPhone and iPad.
    I've never seen this message before and I'm not having much luck in searching for an answer.
    This may be a silly question, I don't know, but does anyone have a solution?

    Back up all data.
    From the menu bar, select
     ▹ System Preferences... ▹ Network
    If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If any proxy options are selected, make a note of them and then deselect them. You don’t need to change the bypass or FTP settings. Click OK and then Apply. Test. The result may be that you can't connect to any web server. Restore the previous settings if that happens.

  • Error: "Application error occurred during the request processing

    Hello,
    I have successfully installed NW7 CE with MaxDB database. Then trying to logon to NWA/User Admin etc, & couldn't logon. Getting the following error.
    I am using Internet exploreer 7
      500   Internal Server Error
      SAP NetWeaver Application Server 7.11 / AS Java 7.11 
      Error: "Application error occurred during the request processing."
      Troubleshooting Guide https://sdn.sap.com/irj/sdn/wiki?path=/display/jsts/home
    Details: com.sap.tc.webdynpro.services.exceptions.WDRuntimeException: Failed to retrieve client for current request. Causing exception is  nested.
         at com.sap.tc.webdynpro.clientserver.task.Task.getClient(Task.java:493)
         at com.sap.tc.webdynpro.serverimpl.wdc.um.ClientUserFactory.checkAuthentication(ClientUserFactory.java:200)
         at com.sap.tc.webdynpro.serverimpl.core.um.AbstractClientUserFactory$1.checkAuthentication(AbstractClientUserFactory.java:151)
         at com.sap.tc.webdynpro.services.sal.um.api.WDClientUser.checkAuthentication(WDClientUser.java:214)
         at com.sap.tc.webdynpro.clientserver.session.RequestManager.checkAuthentication(RequestManager.java:713)
         at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:237)
         at com.sap.tc.webdynpro.serverimpl.core.sessionctx.AbstractExecutionContextDispatcher.delegateToRequestManager(AbstractExecutionContextDispatcher.java:202)
         at com.sap.tc.webdynpro.serverimpl.wdc.sessionctx.DispatchHandlerForRequestManager.doService(DispatchHandlerForRequestManager.java:38)
         at com.sap.tc.webdynpro.serverimpl.wdc.sessionctx.AbstractDispatchHandler.service(AbstractDispatchHandler.java:127)
         at com.sap.engine.services.servlets_jsp.server.deploy.impl.module.IRequestDispatcherImpl.dispatch(IRequestDispatcherImpl.java:95)
         at com.sap.tc.webdynpro.serverimpl.wdc.sessionctx.ExecutionContextDispatcher.dispatchToRequestManager(ExecutionContextDispatcher.java:140)
         at com.sap.tc.webdynpro.serverimpl.core.sessionctx.AbstractExecutionContextDispatcher.dispatch(AbstractExecutionContextDispatcher.java:92)
         at com.sap.tc.webdynpro.serverimpl.core.sessionctx.AbstractExecutionContextDispatcher.dispatch(AbstractExecutionContextDispatcher.java:104)
         at com.sap.tc.webdynpro.serverimpl.core.AbstractDispatcherServlet.doContent(AbstractDispatcherServlet.java:87)
         at com.sap.tc.webdynpro.serverimpl.core.AbstractDispatcherServlet.doGet(AbstractDispatcherServlet.java:54)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
         at com.sap.engine.services.servlets_jsp.server.Invokable.invoke(Invokable.java:140)
         at com.sap.engine.services.servlets_jsp.server.Invokable.invoke(Invokable.java:37)
         at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:466)
         at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:291)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:396)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:385)
         at com.sap.engine.services.servlets_jsp.filters.DSRWebContainerFilter.process(DSRWebContainerFilter.java:48)
         at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
         at com.sap.engine.services.servlets_jsp.filters.ServletSelector.process(ServletSelector.java:76)
         at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
         at com.sap.engine.services.servlets_jsp.filters.ApplicationSelector.process(ApplicationSelector.java:240)
         at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
         at com.sap.engine.services.httpserver.filters.WebContainerInvoker.process(WebContainerInvoker.java:78)
         at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
         at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
         at com.sap.engine.services.httpserver.filters.ResponseLogWriter.process(ResponseLogWriter.java:60)
         at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
         at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
         at com.sap.engine.services.httpserver.filters.DefineHostFilter.process(DefineHostFilter.java:27)
         at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
         at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
         at com.sap.engine.services.httpserver.filters.MonitoringFilter.process(MonitoringFilter.java:29)
         at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
         at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
         at com.sap.engine.services.httpserver.filters.MemoryStatisticFilter.process(MemoryStatisticFilter.java:43)
         at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
         at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
         at com.sap.engine.services.httpserver.filters.DSRHttpFilter.process(DSRHttpFilter.java:42)
         at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
         at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
         at com.sap.engine.services.httpserver.server.Processor.chainedRequest(Processor.java:425)
         at com.sap.engine.services.httpserver.server.Processor$FCAProcessorThread.process(Processor.java:250)
         at com.sap.engine.services.httpserver.server.rcm.RequestProcessorThread.run(RequestProcessorThread.java:45)
         at com.sap.engine.core.thread.execution.Executable.run(Executable.java:109)
         at com.sap.engine.core.thread.execution.CentralExecutor$SingleThread.run(CentralExecutor.java:314)
    Caused by: com.sap.tc.webdynpro.services.cal.core.exceptions.WDClientException: Found no client: clientNameReqParam=null, clientNameAppParam=null, useragent=Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.2; Trident/4.0; GTB6; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
         at com.sap.tc.webdynpro.clientserver.cal.ClientInspector.findClientContainer(ClientInspector.java:212)
         at com.sap.tc.webdynpro.clientserver.cal.ClientInspector.getClient(ClientInspector.java:104)
         at com.sap.tc.webdynpro.clientserver.task.Task.getClient(Task.java:491)
         ... 51 more
    Checked hostname resolution, check any network issues...everything looks good. Suggest a solution.

    It's a problem with the browser.
    Please try the following possiblities:
    - use a different browser or at least a different IE-Version
    - restart the problems (helped me several times)
    - try comptability view in IE
    Regards
    Adrian

  • An error occurred during the Network Policy Server use of the Extensible Authentication Protocol (EAP).

    Hello everyone:
    I know this question have been asked in these forums quite a few times. I apologize if it is a repeat telecast but I was not able to find a suitable solution pertaining to my problem.
    I have a AP/SM setup that is configured to get EAP-PEAP authentication from Windows 2012 Server. I have setup everything and have verified that the EAP-PEAP authentication works fine on AP/SM by getting authentication from FreeRADIUS server. Now, when I try
    to get authentication from Windows Server, I am getting a reject. The Event log shows this generic message:
    Reason Code: 23
    Reason:
        An error occurred during the Network Policy Server use of the Extensible Authentication Protocol (EAP). Check EAP log files for EAP errors.
    There is nothing in the EAP logs that is obvious too:
    "USIL01PMPTST01","IAS",07/11/2014,11:59:44,1,"SANDBOX\test","SANDBOX\test",,,,,,"10.120.133.10",5,0,"10.120.133.10","Canopy_AP",,,18,,,,5,"PEAP_TEST",0,"311 1 10.120.133.1
    07/11/2014 00:05:57 4927",,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,"PEAP_TEST_CONNECTION",1,,,,
    "USIL01PMPTST01","IAS",07/11/2014,11:59:44,11,,"SANDBOX\test",,,,,,,,0,"10.120.133.10","Canopy_AP",,,,,,,5,"PEAP_TEST",0,"311 1 10.120.133.1 07/11/2014 00:05:57 4927",30,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,"PEAP_TEST_CONNECTION",1,,,,
    "USIL01PMPTST01","IAS",07/11/2014,11:59:44,1,"SANDBOX\test","SANDBOX\test",,,,,,"10.120.133.10",5,0,"10.120.133.10","Canopy_AP",,,18,,,,5,"PEAP_TEST",0,"311 1 10.120.133.1
    07/11/2014 00:05:57 4928",,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,"PEAP_TEST_CONNECTION",1,,,,
    "USIL01PMPTST01","IAS",07/11/2014,11:59:44,11,,"SANDBOX\test",,,,,,,,0,"10.120.133.10","Canopy_AP",,,,,,,5,"PEAP_TEST",0,"311 1 10.120.133.1 07/11/2014 00:05:57 4928",30,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,"PEAP_TEST_CONNECTION",1,,,,
    "USIL01PMPTST01","IAS",07/11/2014,11:59:44,1,"SANDBOX\test","SANDBOX\test",,,,,,"10.120.133.10",5,0,"10.120.133.10","Canopy_AP",,,18,,,,11,"PEAP_TEST",0,"311 1 10.120.133.1
    07/11/2014 00:05:57 4929",,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,"PEAP_TEST_CONNECTION",1,,,,
    "USIL01PMPTST01","IAS",07/11/2014,11:59:44,3,,"SANDBOX\test",,,,,,,,0,"10.120.133.10","Canopy_AP",,,,,,,11,"PEAP_TEST",23,"311 1 10.120.133.1 07/11/2014 00:05:57 4929",,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,"PEAP_TEST_CONNECTION",1,,,,
    So, basically, the sequence is this:
    request , challenge, request , challenge, request, reject
    Any idea what might be happening?
    Thank you.

    Hi,
    Have you installed certificates on the NPS server properly? Have you selected the proper certificate in the properties of PEAP?
    Here is an article about the Certificate requirements of PEAP,
    Certificate requirements when you use EAP-TLS or PEAP with EAP-TLS
    http://support.microsoft.com/kb/814394
    If your certificate matches the requirement, you may try to reinstall the certificate by export and import.
    To export a certificate, please follow the steps below,
    Open the Certificates snap-in for a user, computer, or service.
    In the console tree under the logical store that contains the certificate to export, click
    Certificates.
    In the details pane, click the certificate that you want to export.
    On the Action menu, point to
    All Tasks, and then click Export.
    In the Certificate Export Wizard, click No, do not export the private key. (This option will appear only if the private key is marked as exportable and you have access to the private key.)
    Provide the following information in the Certificate Export Wizard:
    Click the file format that you want to use to store the exported certificate: a DER-encoded file, a Base64-encoded file, or a PKCS #7 file.
    If you are exporting the certificate to a PKCS #7 file, you also have the option to include all certificates in the certification path.
    If required, in Password, type a password to encrypt the private key you are exporting. In
    Confirm password, type the same password again, and then click
    Next.
    In File name, type a file name and path for the PKCS #7 file that will store the exported certificate and private key. Click
    Next, and then click Finish.
    To import a certificate, please follow the steps below,
    Open the Certificates snap-in for a user, computer, or service.
    In the console tree, click the logical store where you want to import the certificate.
    On the Action menu, point to
    All Tasks, and then click Import to start the Certificate Import Wizard.
    Type the file name containing the certificate to be imported. (You can also click
    Browse and navigate to the file.)
    If it is a PKCS #12 file, do the following:
    Type the password used to encrypt the private key.
    (Optional) If you want to be able to use strong private key protection, select the
    Enable strong private key protection check box.
    (Optional) If you want to back up or transport your keys at a later time, select the
    Mark key as exportable check box.
    Do one of the following:
    If the certificate should be automatically placed in a certificate store based on the type of certificate, click
    Automatically select the certificate store based on the type of certificate.
    If you want to specify where the certificate is stored, select
    Place all certificates in the following store, click
    Browse, and choose the certificate store to use.
    If issue persists, you may try to re-issue the certificate.
    For detailed procedure, you may refer to the similar threads below,
    Having issues getting PEAP with EAP-MSCHAP v2 working on Windows 2008 R2
    http://social.technet.microsoft.com/Forums/windowsserver/en-US/c66cf0a8-24dd-4ccd-b5bb-16bd28ad8d4c/having-issues-getting-peap-with-eapmschap-v2-working-on-windows-2008-r2?forum=winserverNAP
    Hope this helps.
    Steven Lee
    TechNet Community Support

  • Each time I try and find out if my plug-ins are current I get the following message: Plugin Finding Service Error We've encountered an error. Please try your request again later. in English

    I clicked on the phrase that said Check on whether your plug-ins are all current and then Firefox started just grinding away.
    Finally it came back with "Plugin Finding Service Error We've encountered an error. Please try your request again later."
    I get the same message every time I click on the "check on whether plug-ins are updated (attempted checking over
    a number of days and still the same problem).

    Clear the cache and the cookies from sites that cause problems.
    "Clear the Cache":
    * Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
    "Remove Cookies" from sites causing problems:
    * Tools > Options > Privacy > Cookies: "Show Cookies"
    You can check the permissions for all sites on the about:permissions page, via the location bar.
    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
    *Don't make any changes on the Safe mode start window.
    *https://support.mozilla.com/kb/Safe+Mode

  • Intermitten error - SQL Network Interfaces, error: 26 - Error Locating Server/Instance Specified

    Problem: I have a 2 WFE & 1 App server in my SharePoint 2013 Enterprise Edition SharePoint farm.  My WFE 2 and App servers connect all the time to the SQL Server using a SQL alias.  My WFE1 server work 80% of the
    time.  It is setup exactly like WFE2 except periodically 1 web app/site collection will stop working and throw the following error:
    "A network-related or instance-specific error occurred while establishing a
    connection to SQL Server. The server was not found or was not accessible. Verify
    that the instance name is correct and that SQL Server is configured to allow
    remote connections. (provider: SQL Network Interfaces, error: 26 - Error
    Locating Server/Instance Specified)"
    When I log into WFE1 I can connect to SQL using the alias using a udl file and telnet to verify the SQL alias is connected.
    Hypothesis/guess:  It appears like WFE1 periodically looses networking but only for 1 specific site collection. 
    Any ideas are most welcome?

    Hi Aries,
    I can rule out SQL Server (AOAG) Always-on as the farm doesn't use it. 
    "max worker threads" is set to 512 with 4CPU's.  Rule out.
    From the log and looking at the breakdown of the SharePoint request, the request is hitting the WFE2 server which in turn is trying to connect to the content database.  The connection string/instance is not available.  In summary, I believe the
    issue is WFE2 periodically cannot connect to the SQL instance.  At the same time WFE1 is working so we know it isn't the SQL server.  WFE1 & WFE 2 are on the same VLAN and both appear connected and can see the SQL database using a udl file. 
    WFE2 has other web applications that are working while the erring web site fails.  An IIS reset fixes the issue and restarting the "App pool" for the offending IIS website also fixes the problem.  This tells me the issue
    is the IIS process.  When it tries to connect to SQL /the content database it fails.
    I already raised the ticket with MS , the engineer has been looking at it with me, we have tried to identify the issue and also looked at TCP Chimney offload being a possible issue.  As my servers is Windows Server 2012, all the servers have the default
    "TCP Chimney Offload" setting set to "disabled".  WFE1, WFE2, APP1 and SQL have the same setting so this is not the issue.  At least this has been ruled out.
    http://support.microsoft.com/kb/951037
    http://blogs.msdn.com/b/psssql/archive/2008/10/01/windows-scalable-networking-pack-possible-performance-and-concurrency-impacts-to-sql-server-workloads.aspx
    I will keep posting about the problem, hopefully MS support can escalate and the root cause can be determined.
    "The bottleneck is on the WFE2 server process trying to communicate with SQL.  SQL is up and listening.  Only 1 of the website/WebApplication on WFE fail for 15-20 minutes while the other websites are fine."

  • An error was encountered performing the requested operation:  Listener refused the connection with the following error: ORA-12505, TNS:listener does not currently know of SID given in connect descriptor    Vendor code 12505

    From sql developer I am trying to connect to database in my local machine. It shows the following below error. Any suggestions?
    An error was encountered performing the requested operation:
    Listener refused the connection with the following error:
    ORA-12505, TNS:listener does not currently know of SID given in connect descriptor
    Vendor code 12505

    lsnrctl results are as shown below
    C:\Users\ndodd_000>lsnrctl status
    LSNRCTL for 64-bit Windows: Version 11.2.0.1.0 - Production on 18-AUG-2013 17:40
    :25
    Copyright (c) 1991, 2010, Oracle.  All rights reserved.
    Connecting to (DESCRIPTION=(ADDRESS=(PROTOCOL=IPC)(KEY=EXTPROC1521)))
    STATUS of the LISTENER
    Alias                     LISTENER
    Version                   TNSLSNR for 64-bit Windows: Version 11.2.0.1.0 - Produ
    ction
    Start Date                18-AUG-2013 15:29:41
    Uptime                    0 days 2 hr. 10 min. 50 sec
    Trace Level               off
    Security                  ON: Local OS Authentication
    SNMP                      OFF
    Listener Parameter File   C:\app\ndodd_000\product\11.2.0\dbhome_1\network\admin
    \listener.ora
    Listener Log File         c:\app\ndodd_000\diag\tnslsnr\Vamsi\listener\alert\log
    .xml
    Listening Endpoints Summary...
      (DESCRIPTION=(ADDRESS=(PROTOCOL=ipc)(PIPENAME=\\.\pipe\EXTPROC1521ipc)))
      (DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=127.0.0.1)(PORT=1521)))
    Services Summary...
    Service "CLRExtProc" has 1 instance(s).
      Instance "CLRExtProc", status UNKNOWN, has 1 handler(s) for this service...
    Service "sysdba" has 1 instance(s).
      Instance "sysdba", status READY, has 1 handler(s) for this service...
    Service "sysdbaXDB" has 1 instance(s).
      Instance "sysdba", status READY, has 1 handler(s) for this service...
    The command completed successfully
    lsnrctl service results
    LSNRCTL for 64-bit Windows: Version 11.2.0.1.0 - Production on 18-AUG-2013 17:
    :20
    Copyright (c) 1991, 2010, Oracle.  All rights reserved.
    Connecting to (DESCRIPTION=(ADDRESS=(PROTOCOL=IPC)(KEY=EXTPROC1521)))
    Services Summary...
    Service "CLRExtProc" has 1 instance(s).
      Instance "CLRExtProc", status UNKNOWN, has 1 handler(s) for this service...
        Handler(s):
          "DEDICATED" established:0 refused:0
             LOCAL SERVER
    Service "sysdba" has 1 instance(s).
      Instance "sysdba", status READY, has 1 handler(s) for this service...
        Handler(s):
          "DEDICATED" established:186 refused:0 state:ready
             LOCAL SERVER
    Service "sysdbaXDB" has 1 instance(s).
      Instance "sysdba", status READY, has 1 handler(s) for this service...
        Handler(s):
          "D000" established:0 refused:0 current:0 max:1022 state:ready
             DISPATCHER <machine: VAMSI, pid: 904>
             (ADDRESS=(PROTOCOL=tcp)(HOST=Vamsi)(PORT=49237))
    The command completed successfully

  • An Error Occurred While Processing Your Request We're sorry. While processing your request, we encountered a system-related error. Your request was not processed. Error ID Code: b7bc5afa-ce52-434b-bfb6-3fb086b77a23

    Every time i log out of my Bank email after getting a copy of transactions, I get the following:
    An Error Occurred While Processing Your Request
    We're sorry. While processing your request, we encountered a system-related error.
    Your request was not processed.
    Error ID Code: b7bc5afa-ce52-434b-bfb6-3fb086b77a23
    If the error continues or you need to contact support, please provide them with the Error ID Code above.
    That's what I am doing. contacting support.

    Clear the cache and the cookies from sites that cause problems.
    "Clear the Cache":
    * Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
    "Remove Cookies" from sites causing problems:
    * Tools > Options > Privacy > Cookies: "Show Cookies"

  • The update plugins page won't work it says "We've encountered an error. Please try your request again later" but this message has been coming up for days now..

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    Clear the cache and the cookies from sites that cause problems.
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    * "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
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    * https://support.mozilla.com/kb/Safe+Mode
    * [[Troubleshooting extensions and themes]]
    In Firefox 4 you can use one of these to start in <u>[[Safe mode]]</u>:
    * Help > Restart with Add-ons Disabled
    * Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)

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