EPUB - GRAY BOXES Instead of Images

When exporting my epub book, I get gray boxes instead of images. Has anyone else run into this or know what to do to resolve this issue?
All the images are linked properly and InDesign is saying I don't have any errors. The only way I can get images to show up is ONLY if I select "Use Existing Image for Graphic Objects". But if I select this, I lose the cropping and orientation adjustments I've made in my inDesign file. I've even tried just copy and pasting an image into the document itself.
Needless to say I've spent way too long trying to figure this out and haven't made any progress...

If other people can export it fine but you can't, then I would suggest some troubleshooting of your InDesign install.
Have you tried rebuilding your preferences and then re-exporting?
Have you made sure you're not using any third-party plugins that automatically load with InDesign?
Assuming you've done those two tests and are still having a problem, then try it on a test account on your computer. Package the InDesign file and put it on a thumbdrive (or I guess you could just download the files from the link above) and then log out of your account on your computer, and log in again to a fresh new account with admin privileges. (If you haven't created one yet, you should do that first before logging out ... lol)
When you log in to the new account, all the apps are available to you but none of your other account's files or user settings. So open InDesign, download/copy over the packaged file, and open the layout and export. See if that makes any difference.
I have a short course on lynda.com on troubleshooting InDesign (just 10 short videos) that goes over these and other steps.
Watch the Online Video Course InDesign: 10 Tips for Troubleshooting Files
AM

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