Equipment download: R3 -- CRM
Hi,
The equipment BOM in R3 contains serialized(equipment) and non-serialized materials.
When we download the equipment BOM from R3, the corresponding equipments are viewable in CRM, through the install base. However, the non-serialized materials are not viewable...even though they exists as materials in CRM.
Would appreciate to know if anybody has faced a similar problem.
Regards,
Rajib
Hi Rajib,
Serialization for service products is not activated in out-of box CRM. You need to activate this functionality by enabling the required product view. This will solve your problem for sure.
Please refer to the following link for detailed explanation on product serialization
http://help.sap.com/saphelp_crm50/helpdata/en/42/b64f027b8f311ce10000000a1553f7/frameset.htm
<b>Do not forget to resolve if helps</b>,
Regards,
Paul Kondaveeti
Similar Messages
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Equipment Download to CRM from ECC
Hi All,
We are trying to download the equipments from ECC to CRM, they are downloading to CRM individually.We want to get them in the hierarchy structure as they are in ECC. Like relevant IObjects grouped to-gether.
Whats the solution for this, please help out on this.
Thanks,
PraveenHi,
Below link you can find the details for replicating the Equipment from ECC to CRM.
SPRO> CRM>Master Data--> Installed base --> Replication of equipment from ECC --> Prerequisites and General Information for Equipment Replication
For equipment config download below are the activities.
Initial Download Procedure
1. Activate the adapter object EQUI_CONFIG in mySAP CRM.
Follow the menu path: Architecture and Technology > Middleware > Data Exchange > Object Management > Business Objects and select the active/inactive box for EQUI_CONFIG.
Examine the filter settings for EQUI_CONFIG. For a each source site, set the filters to the same settings as for the object EQUIPMENT.
Don't forget to regenerate the filters!
2. Start the initial download process for EQUI_CONFIG.
Follow the menu path: Architecture and Technology > Middleware > Data Exchange > Initial Load > Start.
Delta Download Procedure
1. Activate the object class EQUI_CONFIG.
Follow the menu path: Architecture and Technology > Middleware > Data Exchange > Delta Load from R/3 Back-End.
You may wish to activate the EQUI_CONFIG delta download if you are downloading changes for EQUIPMENT.
If you want R/3 to apply filters during the delta download, use transaction SM30 and maintain view CRMPAROLTP as below:
Parameter name = CRM_FILTERING_ACTIVE
Parameter Name 2 = EQUI_CONFIG.
Parameter Name 3 = EQUI_CONFIG
User = CRM
Parameter Value = X
Hope this helps.
Regards,
Chandrakant -
Data in Equipment Download from R/3 to CRM
Hi,
I have just performed an equipment download from R/3 to CRM. I now have these records created as individual objects assigned to an installed base. However my equipment record in R/3 has some partners related to it (sold to party), I have checked the partner determination in R/3 and created one in CRM with the same partner functions and assigned it to the product category used for the Equipment download. However even though I the equipment records are downloaded into CRM as individual objects successfully I do not have any related partners for the installed base or individual object.
Has anyone replicated R/3 equipment records into and got their partners relationships replicated too successfully.
I have the post Creation of individual object in crm but there is no mention of partner determination in there.
Any help would be most appreciated.
RegardsFor the warranty replication, you'll have to do some programming in CRM using BADI CRM_EQUI_LOAD.
Use method ENLARGE_COMPONENT_DATA.
Create warranty link
DATA: it_interlinkage_to_create TYPE crmt_il_ibcwty_maint_ext_tab,
is_interlinkage_to_create TYPE crmt_il_ibcwty_maint_ext,
lv_object_guid TYPE comt_product_guid,
lv_object_reference TYPE crmt_il_wty_reference,
ls_prwty TYPE crmm_prwty,
ls_product_id TYPE comt_product_id,
ls_warranty_guid TYPE comt_product_guid.
ls_product_id = 'STD_WAR_1Y'. "Default warranty product
SELECT SINGLE product_guid FROM comm_product INTO ls_warranty_guid
WHERE product_id = ls_product_id.
is_interlinkage_to_create-warranty_guid = ls_warranty_guid.
is_interlinkage_to_create-start_date = ls_comp_det3-valfr.
is_interlinkage_to_create-end_date = ls_comp_det3-valto .
is_interlinkage_to_create-determine_dates = 'X'.
INSERT is_interlinkage_to_create INTO TABLE it_interlinkage_to_create.
lv_object_reference = '02'.
LOOP AT it_ibap_struc1_tab INTO is_ibap_struc1_tab.
lv_object_guid = is_ibap_struc1_tab-guid_compc.
ENDLOOP.
DATA: it_messages TYPE comt_il_error_tab,
it_interlinkage TYPE crmt_il_data_ibcwty_tab.
CALL FUNCTION 'CRM_IBCWTY_IL_API_CREATE'
EXPORTING
iv_object_guid = lv_object_guid
iv_object_reference = lv_object_reference
iv_timestamp = l_timestamp
iv_enqmode = 'E'
iv_raise_exception = 'X'
iv_save = 'X'
it_interlinkage_to_create = it_interlinkage_to_create
IMPORTING
et_messages = it_messages
et_interlinkage = it_interlinkage
EXCEPTIONS
error_occurred = 1
OTHERS = 2.
IF sy-subrc <> 0.
MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
ENDIF.
The reason for this is that warranty is a relationship in CRM and part of your equipment in R/3.
I'm still looking for the documentation on the partner replication can anybody help me on this?
Regards,
Jacques Dokter -
R3AS Equipment download not working with filter
Hi, all
I set filter equipment in r3ac1 and then I executed initial download Load Object EQUIPMENT in r3as.
but occur abort EQUIPMENT in r3am1 and outbound queue MASS_CRM_CS_EQU_* and R3AD_CS_EQU_* are stop in R/3
there are entries 1.
I apply Note 838174 - Equipment download from R/3 to CRM and Note 1224016 - Filter condition for EQUIPMENT is ignored but same problem.
I wonder one thing queue R3AI_EQUIPMENT is status blue in SMW01 .
What is table can I check initial download equipment ?
ref. CRM2007 SP 17
R/3 620
please any help
thankshi,Lee Jun Seok :
I think you shoud active the badi implementation 'CRM_EQUI_LOAD_STDIMP' .
If it is inactive ,the equipment can not be downloaded for ECC. -
R/3 Masta Data downloaded in CRM keeps being duplicated
Hello goup .
CRM version 4.0
The only master record we download from R/3 to CRM is the Employee Personal Number (field: PERNR).
The employee number when downloaded in CRM is called business partner. And there are some business partner that keeps being duplicated in CRM.
Details: The download from R/3 to CRM is done by a job that runs a standard program: RDBMIDOC.
1) Does anyone knows anything about that? What should I do to stop the duplication in CRM?
Many Thanks,
Barbara.
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How to distinguish Delta download from CRM to Mobile from Initial download
Hi guys,
I checked out that when downloading from CRM to CDB (for mobile), the inbound queue is always CRI_XXX..._CDBI.
For data load from CRM to R/3, I remember that initial load and delta load, the inbound queue names would end up in differnet words (I for initial load, D for Delta load). But for load from CRM to CDB, it seems that only 'I' exists.
My question is, how can we distinguish delta load from initial load via the queue name? saying that the queue name is
CRI_CSA_BUPA_INIT_CDBI, can we simply judge that it's an initial load or delta one?
Thanks and best regards,
RaymondYes, CRI_CSA_BUPA_INIT_CDBI is the queue created for BUPA initial load from CRM to CDB. Delta loads from CRM to CDB would create no queues - they would be handled in the objects queue itself (for eg. CSABUPA*) queues.
Regards,
Ankan -
Customizing not downloading from CRM to CDB
Dear All
Pl help/ guide on the direction to proceed further. Customizing (Domain Ranges DD Texts) are not downloading from CRM to CDB.
Background:
Activities and Campaigns are replicated from CRM to CDB (Mobile). For a particular new field which we have added through AET, the domain ranges are stored in the table DD07T. The task is do a customizing download to replicate these domain ranges to the corresponding CDB table SMODD07T. For this, We would need to create a BDoc type @ BDoc Modeler and then a customizing adapter object with that linked BDoc type. For distribution from CDB to mobile, we would have to create replication object and publication on this Linked BDoc in SMOEAC.
Issue
Now, when I am creating the Bdoc type in SBDM, it prompts that mapped table (SMODD07T) should have two key fields and only one Primary key for the segment and since this is not the case it is throwing the error. I have verified with various std customizing adapter objects and their corresponding sBDocs. In all the cases, the SMO table has exactly key fields, the MANDT client and the SFA GUID. Without generating the BDoc type, the adapter object Banega nahi and I experimented in many ways where I created a custom adapter object with any of the standard campaign and customizing related Linked BDoc types for the adapter object, Initial Load is successful and even huge blocks of data is transferred. But the required SMODD07T table is not getting populated.Hi,
Ok the initial load is performed without errors.... But did you check the queues?
Best regards,
Caíque Escaler -
Changing documents downloaded from CRM into ECC, in ECC
Hi
Our requirement is to change documents downloaded from CRM into ECC, in ECC. I was refering to note 541113, but it is not of much use as we are using CRM 5.0. Also parameter that it says should be set I have set but ...obviously it didin't work. Please tell me what setting needs to be done for CRM 5.0 & ECC 6.0 so that our requirement is satisfied. I have searched SAP notes, without much success.
Thanx in advance.
Cheers
HitsHi,
This is very simple.
SAP has provided us with a new Scenario. this is called Scenario A.
This scenario can be made Transaction Type specific.
You need to maintain table SMOFPARSFA in CRM and CRMPAROLTP in R3.
SMOFPARSFA:
Key = R3A_SALES
ParamName = INT_CHANGE_ORDER
ParamName2 = <Transaction Type>
ParamValue = A
CRMPAROLTP:
ParameterName: CRM_SCENARIO
ParameterName 2: INT_CHANGE_ORDER
ParameterName 3: <sales document type>, for example TR
ParameterValue 1: A
Just do these settings and check. This must work
Sharif -
Download customizing crm - cdb - msa ?
Hello forum,
where/which objects do I have to download in crm, so that my
msa-client has the same customizing as my crm-online ?
I use in msa bp/cp with activity-management.
Hope someone can help !
Thanks
GerdHi Gerd,
Below mention is list of adaptor objects to be downloaded from CRM to CDB:
Object Name Description
BOTVAK_OBJECT BOTVAK_OBJECT
BOTVAPO_OBJECT ATP Profile per Item Category
CRM_DNLPRDOBJFA Product Object Family
CRM_DNLPRDSCHEM Numbering Scheme for Hierarchy
CRM_DNLPRODTYPE Definition of Product Types
CRM_DNLSUBJPROF Subject Profile
CRM_DNL_ACT_CAT Activity Category
CRM_DNL_ACT_H Activity
CRM_DNL_ACT_OBJ Activity Objective
CRM_DNL_ACT_PRI Activity Priority
CRM_DNL_BNKA Banking Master
CRM_DNL_CODEPRG Code Profile
CRM_DNL_CODEPRO Code Profile
CRM_DNL_COPYCU Service Transaction Type
CRM_DNL_CYCLE Sales Cycle of the Opportunity
CRM_DNL_CYCPHAS Sales Cycle of the Opportunity
CRM_DNL_ICATEG Service Item Category Group
CRM_DNL_ITMTYPE Item Type
CRM_DNL_IT_ASSG Item Assignment
CRM_DNL_OPPIPOR Opportunity Class
CRM_DNL_OPPORTH Opportunity Header customizing
CRM_DNL_OPPTYPE Object/Opportunity Sub-Type
CRM_DNL_ORGMAN CRM_DNL_ORGMAN
CRM_DNL_PAR_FCT Partner Function
CRM_DNL_PAR_PDD Partner Determination Definition
CRM_DNL_PAR_PDP Partner Determination Procedure
CRM_DNL_PHASE Funnel Phase
CRM_DNL_PPFTCON PPF: Actions
CRM_DNL_PPFTCU PPF: Trigger Type
CRM_DNL_PRDCT Service Valuation Types
CRM_DNL_PRDOBJF Product Object Family
CRM_DNL_PROCTYP Process Type
CRM_DNL_PRODUCT Material Number Conversions
CRM_DNL_PRT_PFT MSE Partner Function Category
CRM_DNL_QPC Code
CRM_DNL_QPG Code Group
CRM_DNL_SCAPPT Date Type
CRM_DNL_SLSITEM Sales Item Customizing
CRM_DNL_SOURCE Opportunity Source
CRM_DNL_SRVCUST Service Header Customizing
CRM_DNL_SRV_TY Service Types
CRM_DNL_STAREAS Status Reason
CRM_DNL_SUBOB Service Object Types for BTH
CRM_DNL_SUBOB_I Service Object Types for BTI
CRM_DNL_TAXCNT TB070
CRM_DNL_TAXCN_T TB070T
CRM_DNL_TEXT_O Text Object Definition
CRM_DNL_TEXT_P Text Determination Procedure
CRM_DNL_TG_TT TB071
CRM_DNL_TIMECTE Date Set Profile
CRM_DNL_TJ02 System Status
CRM_DNL_TJ20 Status Profile
CRM_DNL_TJ30 User Status
CRM_DNL_TQ15 Code Catalog Type
CRM_DNL_TTXID Texts for Text IDs
CRM_DNL_TTXOB Defaults for Object Types
CRM_DNL_VAL_TY Service Valuation Types
CRM_TTE_CNTDEP Country-Dependent Customizing
CRM_TTE_COMMUNI Community
CRM_TTE_INTDATA Customer Interaction Data
CRM_TTE_MAP Customer Mapping
CRM_TTE_SYSDATA Customer System Data
CRM_TTE_TAXABIL Customer Taxability
CUST_CHAN_WRITE Campaign Channels
CUST_CTYPT_WRT Campaign Type
CUST_PCAUT_WRT Campaign Authorization
CUST_PCOBJ_WRT Campaign Objective
CUST_PCTAC_WRT Campaign Tactics
CUST_PRCPROCDET Determine Pricing Process
CUST_PRCPROC_DE CUST_PRCPROC_DET-SalesDoc
CUST_PRIOR_WRT Allocation Priority
CUST_PRIOTX_WRT Campaign Priority
CUST_STUS_WRITE Allocation Item Status
DNLITEMSTATUS Opportunity Item status
DNL_CRM_IBA_CTY IBase Component Type (Service)
DNL_CRM_IBA_TYP IBase Types
DNL_CUST_ART_NO Product: Categories
DNL_CUST_AU_CON Sales Document Types: Texts
DNL_CUST_BNKA1 Banking Information CRM->CDB
DNL_CUST_CLASS Sales
DNL_CUST_COUNTR Business Partner: T005*
DNL_CUST_CREDIT Business Partner: TFACT
DNL_CUST_CURREN Currency
DNL_CUST_CUST1 Business Partner: 151,188,189
DNL_CUST_CUST2 Business Partner: TPRIT
DNL_CUST_CUST3 Business Partner :TVGFT
DNL_CUST_GLOBAL Business Partner: TSAB, TSABT
DNL_CUST_INDUST Business Partner: T016T
DNL_CUST_IT_CAT Sales Document Item Categories
DNL_CUST_LANGU Business Partner: T002, T002T
DNL_CUST_MAT1 Sales, Shipping
DNL_CUST_MTART Item Category Group
DNL_CUST_PAFUNC Partner Function Groups
DNL_CUST_PERS1 Business Partner: TPKFT, SABT
DNL_CUST_PERS3 Business Partner: TB010
DNL_CUST_SD_CON DNL_CUST_SD_CON
DNL_CUST_SD_OR1 Business Partner: VAST
DNL_CUST_SD_OR2 Business Partner : VFST
DNL_CUST_STOCK Process Type
DNL_CUST_SYSMSG Messages
DNL_CUST_SYS_TB Contains SMONRIV
DNL_CUST_UNITS
Best Regards,
Pratik Patel
<b>Reward with Points!</b> -
Data download from CRM from standard browser based transactions
This is, I'm afraid, rather a general question. I'm doing some R&D for a software development company (SAP Partner), and we're looking for a few use cases for where data is downloaded from CRM, specifically from browser based transactions. We're not interested in anything that downloads from ALV - we've got that covered. Our main concern is other download mechanism that might be available in standard CRM functionality.
If anyone can point to some use cases, involving data download from a browser front end (web dynpro, presumably), that would be very useful.Hello Matthieu,
As far as CRM7.0 is concerned (which is bsp-based) here are a few applications where users can download information from sap to local pc:
- Take any result list table and hit the "download to excel button".
- Start the "data import tool" that is available in UTIL_SALES business role, you'll be able to download an Excel file as well
- Click any link to attached documents to a business object (sales order transaction for example)
- Etc.
If you need help to start one of those application just let me know.
Regards
Nicolas. -
Documents download from CRM systems
Hello friends,
In our prj requirement, we have to download data from CRM systems.
where even we have to download documents for each item level.
we identified some tables which stores those attachments.
but my doubt is how to put these attachments in BW system at item level.
i am lost here kindly give me some inputs.
Rgds,
Ala.HI Nishadam ,
I too have a similar requirement now ,
did u get any solution for this document download from CRM system , please help me in this regards and its really urgent for me .
Rgds
Anil -
Equipment Download from ECC 6.0 to CRM 5.0
Hi,
I have made equipment in ECC 6.0 using the Transaction code IE01.
While trying to download it into CRM, the BDoc shows a validation error
I have activated the adapter objects EQUI_CONFIG and EQUIPMENT.
I will be obliged If somebody can give me the step by step process to download the equipment from ECC to CRM and the customizations to be done as a prerequisite.
Thank You
RekhaHello Everyone,
Iam trying to Download Equipments from ECC 5.0 to CRM 5.0.
Iam getting a Validation Error in the Bdoc CRM_EQ_DMBDOC.
The Error Message is <b>Assign a Base Category to the Product.</b>
I have the Base Hierarchy R3PRODSTYP Assigned to the Application
Product.
And i cannot edit the Hierarchy or Categories since they are Downloaded
from ECC.
Please let me know how to Specify a Base Hierarchy/Category for the
Equipments to get Downloaded as Individual Objects.
Thanks & Regards
Kumar -
Equipment download from ECC 6.0 to CRM 7.0
Hi Guys,
I am trying to Replicate equipments from ECC 6.0 to CRM 7.0
I did all the activities as specified still encountering issue while replicating.
I did following activities
1) Default settings
OLTP-EQ-0401-0401-X(Delta)
2) BADI - CRM_EQUI_LOAD_STDIMP (Activated)
3) Specify adapter object for uploading objects
0401 - DNL_EQUIPMENT
I tried to load Equipment through R3AS for "EQUIPMENT" OLTP selected.
A) I checked SMQ1, SMQ2 - No Queues are blocked.
B) SMW01---Found 2 lines for BDOC Type CRM_EQ_DMBDOC with green light successfully processed.
C) But if I Check through R3AM1 (monitor Objects) the Adapter "EQUIPMENT" is aborted.
I checked the BDOC Message for the passed lines in SMW01 it says
1) Start of Initial load.
2) No Objects were selected.
In ECC, I see enough equipments in EQUI Table. But I haven't given any filters in EQUIPMENT so that it will select all.
Please correct me if I am following a wrong process or forward me the check list for Equipment load.
I tried almost a full day on this but nothing accomplished and I found similar failure postings for Equipments a lot in Forums.
Please advice.
Thanks,
SURESH.Hi,
go to ERP.
check there the table CRMRFCPAR
Is there an entry for OBJ_NAME EQUIPMENT?
If no create it.
If yes check this entry if everything looks fine.
Afterwards start a new initial load.
Best regards
Manfred -
Filtering Equipment download based on status?
Hi,
We are implementing CRM 2007 and need some of the equipments in R/3 to be downloaded to the CRM system. The standard filters on the EQUIPMENT object in R3AC1 only provide very limited filtering options and does not support our requirements.
What would be the best way of filtering based on the equipment status so only equipments with system status ECUS (Equipment at Customer) in R/3 are being downloaded?
Kind regards
ChristianHi Christian,
Have you set filter with JEST table based on STAT?
I also have same requirement, if the equipment status is ECUS, then only EQUIPMENT needs to flow to CRM. I have set filter like below.
But still Queues are forming in CRM. Can you tell me how to restrict the equipment queues based on status.
Thank you
Vijay -
Hi All
I am trying to do a Request download of Equipments from R/3 to CRM But the Request is going in to a Abort status with green Bdocs having no extension data .My filters on Equipment are completely fine .Any Inputs on the Issue will be appreciated .
Thanks & Regards
Vipul SinghHi Vipul,
check the oss notes 1224016, 1230307 and 1251175 .
please check the follwing points with regards to note
1230307 in the ERP system.
1)There is also a key field called "Counter - BEF_IMAGE" which is not
stated in the note. What should be the values for this field?
*You can leave the field as empty for the newly mentioned entries.
2)There will be entries already existing for "tablename ADRC, ADR2, ADR3and Counter X" and for "tablename JEST, JSTO and counter empty".
What should be done ?
*So for table names ADRC, ADR2, ADR3 create a new entry as mentioned as
in the note with the field "Counter" as empty.
For the table names JEST, JSTO there is no need to make any additional
entries to the table.
Please check the above mentioned points and recheck the scenario.
Hope this will help.
Thanks,
Vikash.
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