Equium A100 - Unable to boot from bootable disc

Equium A100-549
My partners son has a 2 year old Toshiba laptop that has become slow over time. I had made a backup of the system with office etc installed using Acronis. Anyway, decided to clear it off by running Acronis and the image saved. The program runs as normal and it drops down to a dos like screen ready to restore. It then sits there with the curser flashing as normal and then it locks up, and doesnt allow you to browse to the image.
I though that this may be corrupted, so reinstalled Acronis. Made an Acronis boot disk to run the image and it ignores the disk and boots straight to the normal hard disk (IDE 0) Still no joy. Then tried the laptops restore disk. In the BIOS I specified CD device as first, and also the restore disk says place in drive and turn off.
Then as it boots hit F12 which brings up a menu allowing you to boot from CD drive. I have done this, but it doesnt appear to look at the CD and just loads windows from the HDD. I removed the CD from system devices and rebooted. It found it and added the new device to itself and requested a reboot. Still no joy!
Scanned with Norton but still no good. Removed Norton. The result is the same. Able to read from the CD and also write to it as well. Ran Toshibas diagnostics on the device and all appears ok with it.
Tried to make a boot disk on flash stick, but this is ignored also, even though specified boot using other devices.
Basically it looks like I cant get it to look at the CD before loading off the HDD.
Would flashing the BIOS cure it? - Registry error causes this?
Is there anywhere that I can speak to someone from Toshiba about this?
Any info / help much appreciated

Worked first time. I was in the middle of running a downloded version of system mechanic to see if it would find anything. Anyway, I placed the restore disk in it and pressed C on reeboot and it worked - foolishly I stopped it and tried again. It worked again. Had searched the entire net and a few forums before coming here. One post and its fixed!!!!
A life saver, especially at christmas as I didnt want to have to buy another laptop.
Once again thanks
Nick

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