Equium A110-276 not able to shut down or put into hibernate mode

With the ac mains adaptor connected to laptop, I am unable to shutdown or put into hibernate mode. When shutting down or going into hibernate, the computer appears to do everything correctly until the power is shut off. When power is shut down there is a two second delay after which the computer re-boots again. This problem does not occur with the ac mains adaptor removed from computer (battery only).
Problem started after my husband inadvertantly connected mains adaptor whilst computer was booting up. Have looked at BIOS settings and all ok; have looked at power settings in Control Panel and all looks ok.
Can anyone please help???

Hi
As far as I know the Toshiba Power saver controls the going into standby and the hibernation mode.
You should firstly remove your power saver and then after clean removing and after new rebooting you should install the version from the Toshiba driver page.
If this will not solve the problem you should try to update the BIOS. But be careful. Be sure that you use the right BIOS and the right BIOS update procedure!

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