Equium L20-198 drive dosen't work - I/O Device Error

HI I HOOPE SOMEONE WILL HELP ME
I HAVE THIS NOTEBOOK FOR 6 MONTHS
EVERYTHING WAS OK TILL NOW, MY DVD DRIVE DOESN'T WORK AND I CAN SEE A MESSAGE
'THE REQUEST COULD NOT BE PERFORMED BECAUSE OF AN I/O DEVICE ERROR
HELP PLEASE

Hi
Well, it seems that drive has a malfunction.
You can try to boot from the recovery CD and try to install the OS again. Maybe it helps.
If not so I would recommend contacting the Toshiba service partner in your country.
It sounds like you notebook is covered by warranty so I think all replacements will be done for free.

Similar Messages

Re: Equium L20-198 - Unkown devices in device manager

Hi
I have a Equium L20-198 PSL2ZE!
I'm having difficulty with the drivers provided by this site whenever I try to install the driver it stops telling me that the chipset is unsupported by the program, so I have these unknown devices left to resolve
ethernet controller
pci modem
sm bs controller
sb controller
vga controller
And even though there a wireless switch (and it works ie turns the light on). I have no software or details of the wireless device installed (its standard) whatever that is!!
Is there no driver utility as in all the drivers in one from toshiba!
Thanks to whomever repiles in advance because this is driving me mad!!

Hello
If you try to use WXP install all stuff following THIS document (download ZIP file). This is the list of Software and Drivers delivered with a Toshiba computer.
Each driver, tool or utility from this list must be downloaded and installed separately.

NVidia VGA driver dosen't work !!!!

Installed NVidia graphics driver and it dosen't work .

Need this to verify what video it has for right driver??
How Do I Find My Model Number or Product Number?
I am a Volunteer to help others on here-not a HP employee.
Replies aren't online 24/7 because of Time Zone differences.
Remember in this Day and Age of Computing the Internet is Knowledge at your fingertips if you choose understand it. -2015-

USB phone distortion with Equium L20-198

Hi
When I use a US Robotics 9600 USB phone on this machine, the voice picked up by the microphone is very distorted (crackly and with interference). Sound heard from the other person is fine. The phone works fine on my other laptop and PC, and this is the second phone unit that does this. Installation according to USR instructions and identical to other PCs, and using Skype. Have tried all 3 usb ports and adjusted sound settings but no improvement.
Any ideas?
Thanks
Richard
[Edited by: admin on 28-Aug-2006 10:17]

Hi Pedro
Thanks for the reply. I have checked out US Robotics and they are unable to give any help. I am wondering if the USB properties for my L20 are different from those on my other PCs. So, I am really looking for general advise on USB problems rather than specific advice for the phone. I have tried the following troubleshooting since my last mail with interesting results.
1. Changing all the audio settings I can find makes no difference
2. I have tried to update the drivers for the USB controllers and hubs and the Intel chip, and received the message that no more recent ones could be found
3. If I connect the phone through a USB 1.0 hub without external power I get a message saying there is insufficient power and the phone does not work at all (phone is rated at 190mA on its label). If I connect it through this hub with external power, the original problem remains.
4. If I connect the phone through a powered USB 2.0 hub it works fine!!
When I connect the phone direct to the laptop I get a message that the hi speed device is connected to a lo speed USB port and would work better in a high speed one. However, the ports on the L20-198 are described as USB 2 in the product details. I also get this message on my other PCs, but the phone works fine on them. When the phone is connected to the L20 through the USB 2.0 hub the message does not appear.
I am not sure if this information is any help for you to suggest how I might try to improve USB performance or functioning to allow the phone to work better.
Thanks
Richard

Equium L20-198: Question about BIOS and s-video out

I seem to be having two problems with this and that is when I put the bios password on above it on the screen is rubbish, scrammble symbols. Also it is supposd to come with s-video out but there is a black plastic in place its place

Hello
I know definitely that S-Video port is not available on every Equium L20 model. Please check the notebook specification although I think that your model should have S-Video port. Please contact your local dealer and talk with them about this.
Your unit has valid warranty and if you think that there is some technical problem contact service partner and explain them the problem. Please dont make some BIOS update experiments if you are not familiar with this procedure.

Equium L20-198 loses time - about 7 minutes each day

The clock in my L20-198 system tray is losing about 7 minutes each day.
I can update manually through the "Adjust Date/Time" right click function but have to remember to do this every time I boot up and, as I often forget I rapidly become 20-30 minutes out of synch.
Any ideas what is wrong and how to correct it?
Do I need new CMOS battery?
If so, how do I access it?

Hi
>Do I need new CMOS battery?
Maybe
But firstly it would be interesting to know if the same time/date appears in BIOS.
According to your message you change the time always in Windows OS.
Please check BIOS, correct the time and save the BIOS changes.
May I ask you when did you notice this issue?
Possibly it happens due to the older CMOS battery
I would also try to recharge the CMOS battery.
Connect the L20 to AC adaptor a leave it for about 18-20 hours.
During this time the main battery will be charged and then the CMOS battery.

My cd drive dosen't work

so basically what happens is, that i put a cd in, it takes the cd i can hear some noises, then it makes a buzzing type of noise. then pauses, makes the buzzing noise again, then pauses and makes the buzzing noise for the third time and then spits the cd out. no screen pops up saying any error or anything. i've tryed multiple cds, and even a brand new one, none of them work, they all have had the same results. it used to play cds right away when i got it, it played like a total of 4 cds and now it dosen't play any. so any light u can shine on this dark situation will be much appreciates.

Hello!
I have one of the original MacBook Pros. My optical drive has been choosy from the beginning. 10 CD's or DVD's will work fine and then the next one won't work. I've put up with it until today when I unwrapped a brand new CD and my drive spun it up 2 or 3 times and then spit it out. I've checked and there doesn't seem to be a fix other than to take it in to an Apple Store or an Apple authorized repair center and have them swap out the optical drive.
It seems that this is a very common problem among those of us who bought some of the first MacBook Pros. So common, in fact, that I think Apple (or Matsushita) should perform a recall on all these drives.
I drove an hour and a half to my nearest Apple Store only to find out it would take 5-7 days for it to be repaired. Since it is my work machine, I can't be without it for that long.
Hey Apple! Why don't you take care of us "early adopters" who believe in your product enough to buy the first generation. It is obvious that this is a widespread problem. There was another guy at the Apple store in Atlanta tonight with the exact same problem with his MacBook Pro. I've been an Apple user for 15+ years and this is the first machine I've had problems with. And this is the second problem I've had with this machine! My original battery died before there was a recall. My warranty had expired so I bought my first Apple Care warranty and now I'm glad I did.

Equium L20-197 does not work anymore

May I call on you all for a bit of help on this one.
I have been given an Equium L20-197 which does not work anymore. Not having the chance to ever see it running I'm not sure on a couple of things.
It's totally dead, with the power supply connected there is no sign of life, no power light, nothing.
I know there are many things it could be.
Question is should it power up while there is no battery connected, just the power supply plugged in?
If it will then at least I can move past a battery problem, yes the battery may still be faulty but it would mean that the motherboard is probably us. If it must have a battery fitted, even a flat one then it could be the battery.
Just trying to work through it step by step.
Any help much appreciated.

Hi mate,
hehe, looks like a technician is here. :) Its a really good idea to making it step by step because every good techie acts like you. So I do, and it helped me many times.
Regarding your question: the battery must not be connected to start the machine, so if the machine wont start up even just with AC connected then you can be sure that a really serious hardware problem is present.
In such case, you can either remove everything (HDD, CDROM,etc) and try it again. You can also exchange the AC-adapter and the RAM. So, if the machine still wont start up, then contact an ASP (Authorized Service Partner) and ask for a hardware checkup/repair. That would be the last resort.
Heres a link to find the nearest ASP in your country:
http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/generic_content.jsp?service=EU&ID=ASP_SUPPORT
Greetings and good luck

Equium L20 won`t load Windows

Got problems with my Daughters` Equium L20-198 - it starts off in the screen with safe mode/start windows normally then if i press enter the windows XP starting screen comes up for a few seconds then flashes quickly onto a light blue screen with text that I can`t read because it then turns off - starts up again on its own and continually goes through the same things.
We`ve got a recovery disc but using that would erase all the files?

Hey,
> We`ve got a recovery disc but using that would erase all the files?
Yes, it will earese the whole HDD because its necessary to restore factory settings from recovery disk properly so if you have important files on HDD you should do a backup before using the disk.
In forum are a lot of threads how to backup data without starting Windows system. One example is buying an external HDD where you can put in the notebook HDD to back up the data on another computer.
After this you can start with recovery installation. Its very easy, just follow the screen instructions. :)

Need to update display driver for Equium L20

Hi All,
Just upgraded to Windows 7 on my Equium L20, but i need to update my video card driver, but cant find where to do it.
Any help would be greatly appreciated.
Thanks
Ryan

Hi
Why you install Windows 7 on Equium L20? In my opinion this pretty old notebook doesnt support new Windows 7
If your notebook has an Intel graphic card, you could try the Windows 7 driver from Intel directly.

Equium A100: DVD/CD drive has stopped working code 22

Toshiba Equium A100 on Vista operating.
DVD/CD drive has stopped working and is showing as disabled. Have tried to re-enable but error code 22 returned. Can anyone help?

Hi
The Microsoft page provides these details about error code 22
*This device is disabled. (Code 22)*
_Recommended resolution_
+Enable the device by using Device Manager.+
+In Device Manager, click Action, and then click Enable Device. This starts the Enable Device wizard. Follow the instructions.+
It looks like you have already tired this. Well, in your case I would recommend removing the CD/DVD drive from the device list in the device manager. Just simply mark the device an press delete.
Then restart the notebook and check what happens.

Equium L20 dead after BIOS flash

I recently tried to update the BIOS on my Equium L20 (Model PSL2Ze). I downloaded the latest BIOS and ran the windows bios updater which went ok and rebooted the laptop and that's as far as it went.
Now I don't even get the BIOS boot screen, in fact the screen doesn't even illuminate when you press the power button.
The Green light comes on as does the cooling fan which stays on and the HDD spins breifly but other than that, nothing. I thought it would be fixable by buring a CD with the BIOS on but the instruction page for doing this states the the zip file you download will extract into 3 folders "Docs", "3.5 Disk" and "CD" but the file I download just extracts to one folder and contains the windows version and no folders or Docs section.
Is this an oversight, should I be looking elsewhere?
bq. {color:#333399}Option 2: Update with CD-ROM \\ {color} \\ {color:#333399}1. Extract the zip file containing the BIOS upgrade to a temporary folder. \\ 2. In the temporary folder three sub folders will be generated. "docs", "Update - 3,5' Disk", "Update - CD-R or CD-RW" \\ 3. How to make a bootable CD-ROM please read the *.pdf file in the "docs" folder. \\ 4. Ensure the Notebook is connected to the mains. \\ 5. Turn the Notebook off. \\ 6. Place the CD-ROM containing the BIOS upgrade in the optical disk drive. \\ 7. Turn the Notebook on with the F12 key. \\ 8. The BIOS boot menu appears. Select CD/DVD or the CD-ROM symbol using the arrow keys. Press "Enter". \\ 9. The Notebook will boot from the BIOS upgrade CD-ROM. \\ 10. A boot menu appears. Select the point for update the BIOS by using the arrow keys. Press "Enter". \\ 11. The BIOS update process starts. Do not switch off the notebook during update. \\ 12. If the update process is finished follow the instruction on the screen.{color}
So basically I'm stumped. I put a blank CD into the drive and powered on the laptop and it spins and tries to read it so I'm confident a CD flash will work but I don't know how to create the flash CD rom.
Can anybody offer me some guidance please?
Scoopz

UPDATE:
Well I've been on the phone to Toshiba this morning who inform me I'll need a new system board which is 112 ex vat and then another 100+ for fitting. I've not looked into the possibility of fitting one myself yet, does anybody know if this is an easy job and are any instructions for doing this?
Had I bought my laptop from John Lewis it would have a 2 year warranty but it wasn't so is now out of warranty.
It annoys me that my laptop has now been rendered by a firmware update provided by the manufacturer, downloaded correctly, instructions followed correctly and I'm left looking at spending 220+ to repair the laptop which isn't worth it, so now I have to buy a new one?
I have a USB HDD adapter so have copied the 40GB contents to my desktop so no data is "lost", I might give ebay a quick look to see if there are any identical models (L20-198) with broken screens going cheap that I may be able to use as salvage.

Equium L20 - Unable to start up Windows in any mode

Hello
I was wondering if you can help me. I have an Equium L20 -197, windows xp home edition. (Also technically challenged! :)) When I started my laptop first time today, I got this message -
"We are sorry for the inconvenience but windows did not start up successfully..."
and it gave me a few methods of starting it up:
Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
Last Know Good Configuration (your most recent settings that worked)
and
Start Windows Normally
I was able to start press start windows normally and computer started fine. I shut down the computer OK, then restarted it later on without any problems. I then restored to an earlier setting as system was not running well. Restore seemed to go OK but then my computer froze, so had to shut down by pressing down the power button.
However, the laptop will now not reboot. Just as I think it is starting it goes to the error message and none of the options will work to start the computer and I am now stuck on an endless loop of the above message.
I do not want to use the product recovery disc, as it will wipe all of the hard drive and I have info that I need to access! I do have a product recovery CD for a Fujitsu that has windows xp home edition sp 1 on it. Is there any way that I can use this to start my computer or is there something else that I should do? I was thinking of pressing F12 and if it is possible to use the other disc Fujitsu to kick start my system but not sure if that is possible. I did not have an xp disc installation disc from toshiba, when I bought the computer. :(
I have been told by a computer guy over the phone that it sounds as if I need a new hard drive but would like to explore other methods before going down that route.
Many thanks in advance for any help that you can give me. Susi

Hi SusiB_1,
Unfortunately if you cant start Windows in any these modes you have only one option and this is reinstalling Windows. I mean what you should do?! You can do nothing in this case
As you wrote the Toshiba recovery disk wipes the whole HDD and thats right because its necessary to get factory settings back. But normally you should have a backup of your data or not???
If not you can access the data if you put the HDD in an external HDD case. From another computer you have access to these data now.
By the way: For Toshiba recovery disk you dont need a product key. Everything is already be done in recovery image and no activation is necessary. :)

Equium L20-197 - memory issue

I have memory issue with L20 computer pc-world and currys are selling the L20 with following spec 256mb main memory and 128mb video memory(not up to 128) when that is not the case first of all the memory is shared and it takes 64mb out of main memory and when you try to up video memory in bios it will not let you up it to 128 unless you install another stick of main memory has anybody else noticed this problem? i know the previous L10 model with the intel video chipset was supposed to allocate video memory dependant on load but there is no mention of this on the ati chipset model. any ideas!!!

This information is for anybody with Memory issues
Concerning a TOSHIBA EQUIUM L20-197 Laptop, purchased from PC World or Groups (PC World/Currys/Dixons)
I purchased this laptop for Christmas for my daughter,
The sales man assured me at the time that he would recommend buying Norton internet security suite, because it was half the price when you buy any PC or Laptop.
What he did not tell me is, when you load the Norton software, the operating system is so slow it is just about unusable!
This problem is down to memory issues, the motherboard should have 256MB, but the operating system only gets 192MB due to the Graphics card steeling 64MB.
The answer to this problem is firstly the Graphics card should be set to 128MB in the Bios setting; this is not possible with the memory only being 256MB on the motherboard.
Secondly, the minimum requirements for Norton internet Security and Windows XP is 256MB not 192MB.
Being an Engineer myself and pointing out this to the Manager at PC World, he allowed me to purchase the memory locally and refunded the difference due to the price.
I purchased 512MB DDR2 533PC-320 for 27.48 the Toshiba now works like a dream.
One last point I do not recommend any body to install Norton Go back on your Laptop that comes with Norton internet Security, when you have Windows XP it just takes up too much space on your hard drive and you have System Restore anyway.

Does Equium L20 supports a USB 2.0?

I am about to purchase an external hard drive and the seller states works with all laptops but must have USB V2.0 When I check on the specifications of my laptop it says USB 2.0. is this the same thing?
Message was edited by: mariedann

Hi
Yes, ;) this is the same. The Equium L20 supports USB version 2.0 and you should be able to connect the external HDD to you notebook.
Everything is ok

Equium L20-198 drive dosen't work - I/O Device Error

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