Equium L20-198 drive dosen't work - I/O Device Error

HI I HOOPE SOMEONE WILL HELP ME
I HAVE THIS NOTEBOOK FOR 6 MONTHS
EVERYTHING WAS OK TILL NOW, MY DVD DRIVE DOESN'T WORK AND I CAN SEE A MESSAGE
'THE REQUEST COULD NOT BE PERFORMED BECAUSE OF AN I/O DEVICE ERROR
HELP PLEASE

Hi
Well, it seems that drive has a malfunction.
You can try to boot from the recovery CD and try to install the OS again. Maybe it helps.
If not so I would recommend contacting the Toshiba service partner in your country.
It sounds like you notebook is covered by warranty so I think all replacements will be done for free.

Similar Messages

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  • USB phone distortion with Equium L20-198

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  • Equium L20-197 does not work anymore

    May I call on you all for a bit of help on this one.
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  • Equium L20 won`t load Windows

    Got problems with my Daughters` Equium L20-198 - it starts off in the screen with safe mode/start windows normally then if i press enter the windows XP starting screen comes up for a few seconds then flashes quickly onto a light blue screen with text that I can`t read because it then turns off - starts up again on its own and continually goes through the same things.
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    Hey,
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    In forum are a lot of threads how to backup data without starting Windows system. One example is buying an external HDD where you can put in the notebook HDD to back up the data on another computer.
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  • Need to update display driver for Equium L20

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    Hi
    Why you install Windows 7 on Equium L20? In my opinion this pretty old notebook doesnt support new Windows 7
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  • Equium A100: DVD/CD drive has stopped working code 22

    Toshiba Equium A100 on Vista operating.
    DVD/CD drive has stopped working and is showing as disabled. Have tried to re-enable but error code 22 returned. Can anyone help?

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  • Equium L20 dead after BIOS flash

    I recently tried to update the BIOS on my Equium L20 (Model PSL2Ze). I downloaded the latest BIOS and ran the windows bios updater which went ok and rebooted the laptop and that's as far as it went.
    Now I don't even get the BIOS boot screen, in fact the screen doesn't even illuminate when you press the power button.
    The Green light comes on as does the cooling fan which stays on and the HDD spins breifly but other than that, nothing. I thought it would be fixable by buring a CD with the BIOS on but the instruction page for doing this states the the zip file you download will extract into 3 folders "Docs", "3.5 Disk" and "CD" but the file I download just extracts to one folder and contains the windows version and no folders or Docs section.
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    So basically I'm stumped. I put a blank CD into the drive and powered on the laptop and it spins and tries to read it so I'm confident a CD flash will work but I don't know how to create the flash CD rom.
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    Scoopz

    UPDATE:
    Well I've been on the phone to Toshiba this morning who inform me I'll need a new system board which is 112 ex vat and then another 100+ for fitting. I've not looked into the possibility of fitting one myself yet, does anybody know if this is an easy job and are any instructions for doing this?
    Had I bought my laptop from John Lewis it would have a 2 year warranty but it wasn't so is now out of warranty.
    It annoys me that my laptop has now been rendered by a firmware update provided by the manufacturer, downloaded correctly, instructions followed correctly and I'm left looking at spending 220+ to repair the laptop which isn't worth it, so now I have to buy a new one?
    I have a USB HDD adapter so have copied the 40GB contents to my desktop so no data is "lost", I might give ebay a quick look to see if there are any identical models (L20-198) with broken screens going cheap that I may be able to use as salvage.

  • Equium L20 - Unable to start up Windows in any mode

    Hello
    I was wondering if you can help me. I have an Equium L20 -197, windows xp home edition. (Also technically challenged! :)) When I started my laptop first time today, I got this message -
    "We are sorry for the inconvenience but windows did not start up successfully..."
    and it gave me a few methods of starting it up:
    Safe Mode
    Safe Mode with Networking
    Safe Mode with Command Prompt
    Last Know Good Configuration (your most recent settings that worked)
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    Start Windows Normally
    I was able to start press start windows normally and computer started fine. I shut down the computer OK, then restarted it later on without any problems. I then restored to an earlier setting as system was not running well. Restore seemed to go OK but then my computer froze, so had to shut down by pressing down the power button.
    However, the laptop will now not reboot. Just as I think it is starting it goes to the error message and none of the options will work to start the computer and I am now stuck on an endless loop of the above message.
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    I have been told by a computer guy over the phone that it sounds as if I need a new hard drive but would like to explore other methods before going down that route.
    Many thanks in advance for any help that you can give me. Susi

    Hi SusiB_1,
    Unfortunately if you cant start Windows in any these modes you have only one option and this is reinstalling Windows. I mean what you should do?! You can do nothing in this case
    As you wrote the Toshiba recovery disk wipes the whole HDD and thats right because its necessary to get factory settings back. But normally you should have a backup of your data or not???
    If not you can access the data if you put the HDD in an external HDD case. From another computer you have access to these data now.
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  • Equium L20-197 - memory issue

    I have memory issue with L20 computer pc-world and currys are selling the L20 with following spec 256mb main memory and 128mb video memory(not up to 128) when that is not the case first of all the memory is shared and it takes 64mb out of main memory and when you try to up video memory in bios it will not let you up it to 128 unless you install another stick of main memory has anybody else noticed this problem? i know the previous L10 model with the intel video chipset was supposed to allocate video memory dependant on load but there is no mention of this on the ati chipset model. any ideas!!!

    This information is for anybody with Memory issues
    Concerning a TOSHIBA EQUIUM L20-197 Laptop, purchased from PC World or Groups (PC World/Currys/Dixons)
    I purchased this laptop for Christmas for my daughter,
    The sales man assured me at the time that he would recommend buying Norton internet security suite, because it was half the price when you buy any PC or Laptop.
    What he did not tell me is, when you load the Norton software, the operating system is so slow it is just about unusable!
    This problem is down to memory issues, the motherboard should have 256MB, but the operating system only gets 192MB due to the Graphics card steeling 64MB.
    The answer to this problem is firstly the Graphics card should be set to 128MB in the Bios setting; this is not possible with the memory only being 256MB on the motherboard.
    Secondly, the minimum requirements for Norton internet Security and Windows XP is 256MB not 192MB.
    Being an Engineer myself and pointing out this to the Manager at PC World, he allowed me to purchase the memory locally and refunded the difference due to the price.
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  • Does Equium L20 supports a USB 2.0?

    I am about to purchase an external hard drive and the seller states works with all laptops but must have USB V2.0 When I check on the specifications of my laptop it says USB 2.0. is this the same thing?
    Message was edited by: mariedann

    Hi
    Yes, ;) this is the same. The Equium L20 supports USB version 2.0 and you should be able to connect the external HDD to you notebook.
    Everything is ok

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