Equium L20 - Unable to start up Windows in any mode

Hello
I was wondering if you can help me. I have an Equium L20 -197, windows xp home edition. (Also technically challenged! :)) When I started my laptop first time today, I got this message -
"We are sorry for the inconvenience but windows did not start up successfully..."
and it gave me a few methods of starting it up:
Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
Last Know Good Configuration (your most recent settings that worked)
and
Start Windows Normally
I was able to start press start windows normally and computer started fine. I shut down the computer OK, then restarted it later on without any problems. I then restored to an earlier setting as system was not running well. Restore seemed to go OK but then my computer froze, so had to shut down by pressing down the power button.
However, the laptop will now not reboot. Just as I think it is starting it goes to the error message and none of the options will work to start the computer and I am now stuck on an endless loop of the above message.
I do not want to use the product recovery disc, as it will wipe all of the hard drive and I have info that I need to access! I do have a product recovery CD for a Fujitsu that has windows xp home edition sp 1 on it. Is there any way that I can use this to start my computer or is there something else that I should do? I was thinking of pressing F12 and if it is possible to use the other disc Fujitsu to kick start my system but not sure if that is possible. I did not have an xp disc installation disc from toshiba, when I bought the computer. :(
I have been told by a computer guy over the phone that it sounds as if I need a new hard drive but would like to explore other methods before going down that route.
Many thanks in advance for any help that you can give me. Susi

Hi SusiB_1,
Unfortunately if you cant start Windows in any these modes you have only one option and this is reinstalling Windows. I mean what you should do?! You can do nothing in this case
As you wrote the Toshiba recovery disk wipes the whole HDD and thats right because its necessary to get factory settings back. But normally you should have a backup of your data or not???
If not you can access the data if you put the HDD in an external HDD case. From another computer you have access to these data now.
By the way: For Toshiba recovery disk you dont need a product key. Everything is already be done in recovery image and no activation is necessary. :)

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